# Fastviewer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fastviewer Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/122974/Fastviewer/ --- # Fastviewer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fastviewer ## What is Fastviewer? FastViewer is a remote access and remote support software that enables users to collaborate through online meetings, web conferences, desktop sharing, remote control, and other features. The software provides secure remote access to computers for troubleshooting, maintenance, presentations, webinars, and more. FastViewer offers solutions for individuals, companies, partners, and customers with capabilities like screen sharing, video conferencing, instant messaging, file transfer, and recording. ## What is Fastviewer used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $31.45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fastviewer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fastviewer.co.uk&name=Fastviewer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fastviewer 4.3 (3) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $31.45 Per User, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.7 (583) Value For Money 4.3 (3) Value For Money 4.8 (530) Customer Service 4.0 (3) Customer Service 4.6 (373) ## Fastviewer alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,630)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,151)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,460)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Fastviewer Overview ### What company size and specific industries is Fastviewer built for? Fastviewer is designed for small to large organizations that need online collaboration across branches, head offices, and home offices. It also targets IT departments that handle remote maintenance and support, making it suitable for businesses with distributed teams and internal technical service needs. Features and Usability ### What are the key features of Fastviewer? Fastviewer offers conferencing and video conferencing, plus remote access/control, screen sharing, and unattended access for remote sessions. It also includes data security and encryption, session recording, file sharing and file transfer, real-time chat, collaboration tools, and troubleshooting features for support and guided assistance. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Fastviewer offer? Fastviewer provides in person training, live online sessions, webinars, and documentation. In person training supports direct guidance, live online sessions and webinars offer remote instruction, and documentation gives teams written reference material for self-paced review and setup steps. Getting Started and Support ### What customer support options does Fastviewer offer? Fastviewer provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. These channels give users several ways to find answers or contact support directly, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 21,489 Collaboration reviews Capterra reviewers highlight these as the features buyers value most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Document Storage** (**57%**) - **Collaboration Tools** (**54%**) Fastviewer supports **Collaboration Tools**, which gives teams a way to work together more efficiently in real time. However, it does not include **Secure Data Storage** or **Document Storage**. Instead, it offers other important collaboration features, including **Task Management** (**51%**) and **File Sharing** (**50%**). These capabilities help teams coordinate work, share information quickly, and stay aligned on day-to-day activities. File Sharing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Customizable Branding 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Remote Access/Control 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Session Recording 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record active support and chat sessions for auditing and training Brainstorming 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Group collaboration to solve ideas in a productive and concentrated manner. Communication Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Fastviewer 30 features Supports audio files Group collaboration to solve ideas in a productive and concentrated manner. Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Protect sensitive data for digital privacy Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Plan and coordinate all the resources, costs and time needed to execute assignments Preview and make real-time changes in the web content Engage in direct, instant messaging with customers, users, etc. Record live video calls to play later Access work applications remotely, for when working away from the office and/or traveling Digitally share screen view with others Record active support and chat sessions for auditing and training Transfer a support session to another team member Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Take actions to troubleshoot issues for networks, devices, etc. Manage computers located anywhere without the remote customer present at the other end Track revisions and updates made to files and navigate between different versions Connect with meeting participants remotely over video Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $31.45 Per User,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Ian R. system technique Retail ### "Fast remote help" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 21, 2024 Their remote help is valuable because it reduces repair times quickly and avoids transfers that cause delays Pros Fastviewer has been a great help, its remote help makes everything easier to fix and send, when there is something wrong with the system I contact support so that through Fastviewer they can make the necessary fix without having to wait hours for them to get to my site. Its use is very easy to do since with just one link I give them permission to enter my system and there they can handle everything properly Cons Sometimes it has happened to me that I cannot connect quickly, I have had to wait for the system to react and let me enter but it is not more than 10 minutes of waiting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rene H. IT Administrator Executive Office ### "Fastviewer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 24, 2022 In großem und ganzen sehr brauchbar. Pros Einfache Handhabung und übersichtlich gestaltet. Cons Fileshare fehlt, weiß aber nicht ob es das als Addon gibt Reasons for choosing Fastviewer Sehr überzeugend von Anfang an. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Igor S. Consultor independiente SQL ### "One of the most complete of the market, with all its kindness separated and organized." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 19, 2018 We went from using a single common remote support software to offering our customers a more corporate image of our remote connection services, different approaches in different subprograms of the same package for the same monthly use price Pros Fastviewer allows you to create a more corporate image of the remote connection services between teams, giving different options such as remote sessions to support, allowing exchange the address of the connection to see and show as the case may be, can be used to give inductions of use of software, work meetings between different members of a group. You can customize the invitations that are made to the participants You can make connections between computers with different operating systems, thus offering wide compatibility in different work scenarios, or relationship supplier-client, tutor-student, etc. Cons It is a software intended for corporate use, and although it has several ways to pay according to use, such as purchase of a license, prepaid service by time or income according to its use, it can become expensive for a small business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.