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"Fast remote help"
Ian R. - system techniqueOctober 21, 2024
STARTING PRICE
$31.45
per month
per user
FastViewer is a remote access and remote support software that enables users to collaborate through online meetings, web conferences, desktop sharing, remote control, and other features. The software provides secure remote access to computers for troubleshooting, maintenance, presentations, webinars, and more. FastViewer offers solutions for individuals, companies, partners, and customers with capabilities like screen sharing, video conferencing, instant messaging, file transfer, and recording.
Provider
Fastviewer UK
Located In
United Kingdom
Foundation
1996
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
In Person, Live Online, Documentation, Webinars
Support
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base
FastViewer is intended for online collaboration and links branches, head offices and the home office. It is also designed as a remote maintenance tool for IT departments.
Content Source: Fastviewer
Green rating bars show the winning product based on the average rating and number of reviews.
Fastviewer Reviews
"Fast remote help"
Overall: Their remote help is valuable because it reduces repair times quickly and avoids transfers that cause delays
Pros: Fastviewer has been a great help, its remote help makes everything easier to fix and send, when there is something wrong with the system I contact support so that through Fastviewer they can make the necessary fix without having to wait hours for them to get to my site. Its use is very easy to do since with just one link I give them permission to enter my system and there they can handle everything properly
Cons: Sometimes it has happened to me that I cannot connect quickly, I have had to wait for the system to react and let me enter but it is not more than 10 minutes of waiting
"Fastviewer "
Overall: In großem und ganzen sehr brauchbar.
Pros: Einfache Handhabung und übersichtlich gestaltet.
Cons: Fileshare fehlt, weiß aber nicht ob es das als Addon gibt
"One of the most complete of the market, with all its kindness separated and organized."
Overall: We went from using a single common remote support software to offering our customers a more corporate image of our remote connection services, different approaches in different subprograms of the same package for the same monthly use price
Pros: Fastviewer allows you to create a more corporate image of the remote connection services between teams, giving different options such as remote sessions to support, allowing exchange the address of the connection to see and show as the case may be, can be used to give inductions of use of software, work meetings between different members of a group. You can customize the invitations that are made to the participants You can make connections between computers with different operating systems, thus offering wide compatibility in different work scenarios, or relationship supplier-client, tutor-student, etc.
Cons: It is a software intended for corporate use, and although it has several ways to pay according to use, such as purchase of a license, prepaid service by time or income according to its use, it can become expensive for a small business.
