EMS Technology Solutions

Operative IQ

4 / 5
2 reviews

Who Uses This Software?

EMS, Fire, Police, and all First Responders

Average Ratings

2 Reviews

  • 4 / 5

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • EMS Technology Solutions
  • www.operativeiq.com/
  • Founded 2007
  • United States

About Operative IQ

Asset Management, Inventory Management, Fleet Maintenance, and Narcotics Tracking solutions designed for First Responders including: EMS, fire departments, police, hospitals and clinics. Operative IQ also offers an Electronic Check Sheet feature and IQ Mobile that allow for complete mobile and in field use of the operations management software.

Operative IQ Features

  • Custom Map Views
  • Equipment Tracking
  • Event Calendar
  • Facility Pre-planning Data
  • In-Vehicle Navigation
  • Incident Response Checklists
  • Pictometry Imagery
  • Scheduling
  • Search
  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management

Operative IQ Reviews

Very cool system, but pricey

Sep 05, 2017

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not

Pros: Pretty comprehensive system. Can split up some of the work to different groups of people to manage it. We have one guy ordering medical supplies, one guy running fleet, one guy ordering fire department supplies and equipment, another one running the narcotics module, and another setting up truck checks and setting up reports, etc.

Web based reporting. Don't know what program or language it is written in, but it is pretty robust. The reports seem pretty simple at first, but you can edit what database tables and joins, etc right from the website. If you know nothing about reporting, it is pretty simple to use. If you know Crystal or some other reporting system, you will be able to do more.

Cons: Very expensive for what it does. If we hadn't had a vendor who automatically fills our orders from it give it to us at a discounted price, we probably wouldn't have bought it.

Pretty easy to use. We have to log medical bags every morning and seems to be pretty flawless.

Dec 12, 2017

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Loads fast and keeps really good track of equipment and expiration dates.

We are able to add/delete items as needed.

Cons: Sometimes it will cause the tablets to lock up. Don't know if that is a software issue or hardware issue.