--- title: "Rhodium Incident Management Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rhodium Incident Management Suite Software - reviews, pricing plans, popular comparisons to other Fire Department products and more." source_url: "https://www.capterra.com/p/123012/Rhodium-Suite/" page_type: "product" language: "en" --- # Rhodium Incident Management Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rhodium Incident Management Suite ## What is Rhodium Incident Management Suite? The Rhodium Incident Management Suite provides a complete command and control solution allowing you to quickly consolidate information, coordinate assets, and act. From day-to-day incidents to large scale, multi-agency responses, Rhodium is intuitive and scalable to any situation. ## What is Rhodium Incident Management Suite used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $600 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rhodium Incident Management Suite?[Manage this product listing](https://www.g2.com/products/priority-erp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rhodium Incident Management Suite 4.6 (17) VS. [### eDispatch](https://www.capterra.com/p/168810/eDispatch/) [4.0 (2)](https://www.capterra.com/p/168810/eDispatch/#reviews) Starting Price $600 Per Year Starting Price $0.01 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (17) Ease Of Use 5.0 (2) Value For Money 4.8 (16) Value For Money 5.0 (1) Customer Service 4.6 (16) Customer Service 4.0 (1) ## Rhodium Incident Management Suite alternatives Highest Rated [Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/) [5.0 (1)](https://www.capterra.com/p/156300/Tablet-Command/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156300/Tablet-Command/) [BeeOn Police RMS Software](https://www.capterra.com/p/169485/BeeOn-Police-RMS-Software/) [4.0 (1)](https://www.capterra.com/p/169485/BeeOn-Police-RMS-Software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169485/BeeOn-Police-RMS-Software/) [Freedom ERP](https://www.capterra.com/p/204636/entERPrise/) [4.5 (11)](https://www.capterra.com/p/204636/entERPrise/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204636/entERPrise/) [Microsoft Lists](https://www.capterra.com/p/251418/Microsoft-Lists/) [4.0 (12)](https://www.capterra.com/p/251418/Microsoft-Lists/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251418/Microsoft-Lists/) ## FAQs about Rhodium Incident Management Suite Overview ### Which roles and teams benefit most from Rhodium Incident Management Suite? Rhodium Incident Management Suite is most used by public safety leaders, command staff, and emergency management teams who coordinate incident response, resource tracking, and operational planning. Chiefs, deputy chiefs, captains, and lieutenants rely on it for situational awareness, while police, fire, military, and operations coordinators use it to streamline communication and decision-making. Answer based on 17 reviews Overview ### What company size and specific industries is Rhodium Incident Management Suite built for? Rhodium Incident Management Suite is designed for public safety agencies and specialized operational teams, including law enforcement, fire departments, EMS, emergency management organizations, university and college campuses, aviation authorities, and industrial facilities. The description does not specify company size, but it is clearly aimed at organizations managing incidents and emergency response. Features and Usability ### What are the key features of Rhodium Incident Management Suite? Rhodium Incident Management Suite offers incident management, incident mapping, and incident response checklists for coordinating response activities. It also includes scheduling, alerts and notifications, real-time updates, customizable forms and fields, geographic maps, sensor data, tactical view, and third-party integrations for connecting incident information across locations. Getting Started and Support ### What training and onboarding options does Rhodium Incident Management Suite offer? Rhodium Incident Management Suite provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Rhodium Incident Management Suite offer? Rhodium Incident Management Suite provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 100 Fire Department reviews Capterra reviewers highlight these features as the top priorities when selecting law enforcement software: - **Records Management** (**64%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**27%**) - **Audit Trail** (**33%**) Rhodium Incident Management Suite includes **Alerts/Notifications**, but it does not include **Records Management** or **Audit Trail**. Its alerting capabilities help teams stay informed about incidents, updates, and time-sensitive events as they happen, allowing law enforcement staff to respond faster, coordinate actions more effectively, and keep critical communication moving across operations. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customizable Fields Customize data fields to support various needs and use cases Customizable Forms Customize contracts and forms to collect specific information Facility Management Manage the maintenance of building facilities Geographic Maps Visualize locations on a map Rhodium Incident Management Suite 14 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Facility Management: Manage the maintenance of building facilities - Geographic Maps: Visualize locations on a map - Incident Management: Manage and track all disruptions and incidents - Incident Mapping: Track and visualize the location of incidents - Incident Response Checklists: Checklist to confirm the incident and response. - Multi-Location: Manage and support multiple locations - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (17) 4.4 Based on 17 reviews ## Pricing Value for money 4.8 (16) Basic $600.00 Per Year Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (16) 4.6 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(12) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Military Military ### "Great service " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 25, 2020 Pros Fast and easy to use but it keeps crashing when you have a few seconds of the time Cons Crashing and the app keeps asking me to make it a little more difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2020 Thank you for the feedback. It sounds like you may be having trouble with the mobile phone application. Please reach out to support@irtsoftware.com and we would be happy to help you resolve this. MM Michael M. Chief Public Safety ### "Rhodium IMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2020 I love this software, it was super easy to understand and implement. The longest part for me was importing all our checklists, but now that they are there - it will save us tons of time Pros Ease of use, able to be used on any device/platform, layout & design, ICS forms are pre-poulated for you and addition of mutual aid resources is made easy. The whole platform was designed very well, and the end user experience is made easy. This is also very affordable and made it possible for our department to purchase & use, and expand on. Cons None at this time. If I had suggestions I know the team would be very receptive to listen & consider. Reasons for choosing Rhodium Incident Management Suite The software made our process for IC way more efficient and the price point cannot be beat! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2020 Thank you for the review and feedback! BL Bob L. Chief Public Safety ### "Very Useful Software in Today's World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2020 We saw a presentation on the Pulse nightclub shooting (2016) in 2017 and the Orlando Police commander discussed their use of Rhodium with that incident. We decided to purchase and have now expanded the software to our entire county which includes both police and fire department users now. Pros The ability to map incidents and create plans. Cons Early on there was a learning curve to overcome. That was done with training and using the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2020 Thank you for the review! JS Jack S. Deputy Chief Public Safety ### "Quality Incident Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 We have used Rhodium on multiple real world incidents such as structure fires, wildland fires, special events and hazmat emergencies. It truly proved effective during a train derailment that was 50 miles from the EOC. Units responding were able to have vital information already showing within Rhodium when the hazmat team arrived such as manifest and other information. In addition, the EOC was able to see hazard zones and all operational information from on scene despite their distant location to the incident. This has been a great product for our multiple uses and it is impressive to see that improvements to the product are constantly being done to aid responders during an incident. It has allowed for greater accountability of resources, mapping of an incident and being visible to all involved no matter where they physically are. Pros The ease of use for multiple different emergencies. Additionally it can be used for non emergency events for pre-planning and tracking resources. In addition it has been great to have up to date information visible by all involved in an incident regardless of distance. Cons The lack of the app being able to do more with the software and still having to log into a web browser to have full functionality. Alternatives considered [Tablet Command](https://www.capterra.com/p/156300/Tablet-Command/) Reasons for choosing Rhodium Incident Management Suite The ease of use and ability to utilize it on multiple types of incidents. Also, the ability to have live updates via tablet, computer, etc of everyone involved in the incident especially to the EOC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for the review! RM Ron M. Major Law Enforcement ### "Excellent Incident Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 Pros This software is extremely user friendly and customizable. The ability to have multiple agencies on the software during a major incident saves time and gives the incident commander real time information on the location of personnel and resources. Cons I don't have any cons with this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for the review! JC Jason C. EMC Government Administration ### "Rhodium Incident Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 24, 2020 Pros After you learn the layout of the program it is fairly intuitive and easy to use. Also the price point is far more reasonable than quotes that we received from various competitors. The ability to expand the amount of users on the system for larger incidents as well as the ease of publishing an IAP for folks to view on their smart phones is a great benefit for our situation of a jurisdiction that has many special events. Cons For the ICS forms only forms 201-208 auto-populate across the system all others have to be filled in view a form fill PDF. They did say that this would be updated in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2020 Thank you for the review! GH Greg H. Chief Public Policy ### "Excellent product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2020 Excellent product and customer support. Pros The product is simple to use and the ICS forms work well and help our agency Cons The product is still evolving and is not a perfect solution for everything. Reasons for choosing Rhodium Incident Management Suite Ease of use. Price was decent for the capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2020 Greg, we appreciate the review! WR Will R. Operations Coordinator Public Safety ### "IAP " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2020 The IAP process can be difficult Pros The IAP process is great for the most part. Cons I think more of the forms should be able to be attached to the IAP. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2020 Thank you for the review! DC Dean C. Assistant Deputy Fire Chief Public Safety ### "Incident Management Software Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2019 The Incident Management System will be a tool to handle daily operations to the larger incidents requiring Emergency Management applications. Plus, the use of the software during festivals and events will allow for correct use of the Command Structure. Pros The options for the overall use and applications Cons Having a guiding training document would be beneficial Reasons for choosing Rhodium Incident Management Suite Price point Emergency Management large scale applications Able to use and implement local documents into the program Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2019 Thank you for the review! Keep an eye out for our new online training and help center which will be launching soon! DS Darren S. Deputy Chief Government Administration ### "Rhodium Incident Managment / Accounting for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 We are checking more boxes with this system that ever before: Safety, accountability, documentation and consistency are more efficiently accomplished by design with little effort. Pros The basis of accountability is organization. No software gives you automatic accountability; however, organizing recourses, knowing where everyone is, giving singular commands and communicating to the IC when tasks are complete are non negotiable. Rhodium Incident Management is a efficient and detailed tool for organizing and accounting for people, tasks, resources and progress. It also gives agencies a complete roadmap for post incident analysis, planning and documentation. We are very satisfied with the software and hope to utilize it for special events, planning, table top drills as well as emergency incidents and incident analysis. Cons Like any web based software, the technology relies on a reliable wireless signal and can be inhibited by areas where this is not possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2019 Thank you for the kind words! [View all Reviews](https://www.capterra.com/p/123012/Rhodium-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.