Rhodium Incident Management

Pros: The program is an excellent way to document, track and manage serious incidents. It looks more professional and offers more thorough documentation of incidents than you could do on a whiteboard or even on something like Google Earth.

Cons: The inability to save an incident (as it appears during the incident itself). All personnel and resources have to be put back into service to make them available for future incidents, and not being able to log in and view the finished product of past incidents is disappointing.

Overall: Professional incident management software that allows you to track resources and pre-plan incidents. The ICS forms could prove to be invaluable if needed.

Pros: Intuitive, map-centric application that can be shared across multiple users. This affords the ability to achieve broad level situational awareness across multiple agencies.

Cons: Some map features/elements need further development to achieve optimal incident management via the application.

Overall: Broad level situation awareness across a large operational picture and involving multiple agencies and coordination entities.

Pros: The versatility of the incidents I can use the software for and the ability to load pre-planned events. I spent 3 years researching software for our critical,incident management and this product was the most complete package I could find. If my budget would allow it, I would add more users and GPS accounts.

Cons: The inability to easily print the various screens like checklists, maps and layers. There is not much I don't like about the product.

Overall: This software allows a commander to have at their fingertips a clear picture of the incident so good decisions can be made at the right time.

Pros: The IAP feature and the ability to share personnel for plans. The command board and all features that allows you to access the 204 forms and assets immediately. You are able to create pre-plans in advance and roll to active incidents. Able to upload mapping, draw maps and set perimeters. Very user friendly once you figure out what is all available!

Cons: Does take time to learn how to navigate through all the features. Once this is conquered , it is amazing as to what the program can do.

Pros: I like the web-based platform and its ability to be customized for individual agency needs. It provides easy to use tools that make managing incidents a lot easier than the old white board method. The web allows us to share real-time info. with our personnel in the field.

Cons: There are a few bugs in the system at times. Rhodium support is very responsive and fixes are done quickly and to customer satisfaction.

Overall: Rhodium Incident Management provides our agency with all the tools necessary to plan for a major special event, manage an evolving complex incident, or pre-plan various response scenarios for locations throughout our city. Rhodium is web-based which allows all of our personnel to access this vital information in the field in real time.