# Page 3 | Cleo Integration Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Cleo Integration Cloud the right EDI solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123016/Cleo/reviews --- Cleo Integration Cloud 4.6 (94) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Cleo Integration Cloud ## Showing most helpful reviews Showing 51-75 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EC Ed C. Director IT Textiles Used the software for: Less than 6 months ### "Good for Data Movement" October 25, 2021 4.0 Pros I like the dashboard visibility. Integrations are easy to set up. Cons The job schedule feature could be easier to use. Instead of checking days of week and times of day, special code had to be entered. Review Source VS Viral S. Sr. IT Director Food & Beverages Used the software for: 1-2 years ### "Good softwre for specific needs" June 2, 2021 5.0 Pros Each business process is different. some may fit in with the Celo's out of box solution - some may not. Document management is the best that we've used Cons the management (maybe the way we deployed) is not the easiest Review Source RW Ron W. IT Manager Consumer Goods Used the software for: 2+ years ### "Good for a smaller AS2 setup" January 27, 2021 3.0 It was good fro awhile but as we grew our AS2 base, it was impossible to stay ahead financially. Pros It is fairly simple to setup and administer. Support is fair to good and overall has most features needed. Cons Expense and purchasing AS2 blocks. This is a limiting factor but getting unlimited licensing is way too cost prohibitive Reason for choosing Cleo Integration Cloud Startup cost and ease for entry level. Review Source LN Linn N. Director IT Graphic Design Used the software for: 2+ years ### "Cleo Review" February 15, 2017 4.0 Using Cleo for Communications with our EDI vendors that require AS2 communications. Running on AIX and on Windows Cons very difficult to install and set up on AIX. Review Source BS Brett S. IT System Analyst Sr Used the software for: Less than 6 months ### "Cleo has been extremely easy to work with and get configured." September 13, 2017 5.0 Pros The ease of use and high customizability. Cleo's Harmony product is very quick to learn, but I think could take a while to master. It isn't hard to get up and running. Once you use the product you understand the depth that is contains and the flexibility that is there at your fingertips. Truly a product that you can build your B2B infrastructure around. Cons It is changing and improving so fast! It's hardly a con, but I'd say that Cleo is quickly adding new features and functionality to their products. And it's hard to keep on top of them and adopt them. By the time we got things implemented in production, there were new features being released that I wished we had taken advantage of. Review Source MZ Mike Z. system analyst/integrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "I've had good experience with results and with support." September 13, 2017 5.0 We use it for EDI and it works well Pros Cleo support and communication has been very good. We have had very good results using Extol's EBI 2.6 with TMW as our ERP. Cons On EBI 2.6, error causes can be hard to decipher and there are some quirks that need to be worked around. We do plan to upgrade to current in the near future. Review Source GJ Glenn J. Director of IT Transportation/Trucking/Railroad Used the software for: 2+ years ### "Cleo VlTrader Review" February 16, 2017 5.0 VLTrader makes it fast and easy to setup new trading partners. I have had trading partners tell me how quick the communication part of the setup went. The alert process let me know when something is going wrong and I can get with our trading partner to get it resolved quickly. Review Source CC Caryl C. CEO Arts and Crafts Used the software for: Less than 6 months ### "Great way to Track all your Finances" January 21, 2020 5.0 Pros The ease of use i LOVE that this BOT checks on me daily gives tips along with credit score updates and can explain alll of my expense with simple ease Cons i find the emjoi and hit me texts on messenger annoying and a bit juvenile Review Source SC Stephen C. Used the software for: ### "CLEO Lexicom V.5.2.0.3" February 7, 2017 5.0 I have been using the product above for 3 years now on a Windows Server 2008 R2 OS. It has been very stable and given me few problems. I was mostly self taught on the product and thus I'd consider it user friendly. The only complaint I've ever had is with generating logging on the communications for a given host over a specific period of time. I haven't had great success no matter what parameters I use to generate it. I mentioned this to one of your Sales Reps a few mo's ago and she admitted others have had this same complaint. Other than that I love the product and your support staff which is knowledgeable by experience, compared to other software support which goes to India and you get a "computer rep", meaning they don't know the product and search their db for answers. Thanks. Review Source MH Michael H. EDI Analyst Used the software for: Less than 6 months ### "My experiences have all been positive. Whenever we have needed customer service they were there." September 19, 2017 4.0 Pros The thing that I like most about this software is that it is pretty to use. It took me a few months to get the hang of things and to figure out exactly to use all the tools available to us but once I got that piece figured out it has been a pretty comfortable experience. Cons I don't like the volatility of it. It is really easy to bring down the entire system if even one thing is done incorrectly. Review Source Carl S. Manager IT Customer Initiatives Food & Beverages Used the software for: Less than 6 months ### "Cleo Harmony has all the protocols required that we needed!" October 12, 2017 5.0 Pros Support team very responsive. Product delivered desired results. Was able to go live in a very short time frame to meet customers demands. Review Source Adam R. Server Administrator Food & Beverages Used the software for: Less than 6 months ### "Support has been great, and the interface is very easy to navigate" October 12, 2017 5.0 Streamline our EDI process Pros Support has been top notch and the interface is very easy to use. Setup is straightforward and it works as advertised. Review Source Julian S. CEO Marketing and Advertising Used the software for: I used a free trial ### "Excelente plataforma de transferencia de archivos en la nube" December 18, 2021 5.0 Me gusta que el desarrollo de informes y presentaciones se hace mucho más fácil, además se unifica la información de los diferentes departamentos de la compañía. Pros Excelente para la integración de recolección de información para big data directo a la nube, muy útil para automatización y manejo de datos. Cons Muy difícil la experiencia del usuario, toca capacitarse para el manejo del programa además tiene muchas limitaciones para integración. Review Source TH Todd H. Used the software for: ### "Novice User Learning." January 30, 2017 4.0 I have only been using the Lexicom software for a short amount of time. I received no training due to my predecessor leaving the position prematurely. Therefore, I have been at the mercy of documents and customer support to assist in my learning of the application. My findings have been that the documentation for some of the processes is out-of-date and not helpful. However, the customer support has been extremely helpful both in understanding features and configuring to perform not-so-common tasks. In addition, the turnaround time on open tickets has been very quick, provided exactly the information needed. Review Source MB Matt B. Used the software for: ### "Cleo Clarify is a pretty good integration solution." February 8, 2017 4.0 If all of your integrations are straight forward and simple, you will love Cleo Clarify. The help feature does not cover all of the functions of the software, so you either have to spend a lot of time figuring things out on your own, or call support just to find out how to use a function. The support team is very professional, and for the most part they are good at getting your questions or issues resolved quickly. When I've had an issue that needs more than 48 hours to resolve, I have found that I do not get status updates, so my customers cannot get status updates from me. Review Source AT Angela T. Programmer/Analyst Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Does so much, not as user friendly as I would like." September 20, 2017 5.0 Having many solutions to sending/receiving data in one software package. Pros Very powerful, offering so many options to send/receive data between systems. It offers multiple users to work on same project in then sync up when needed. Cons Not so easy to use. I would like more complete and detailed examples on setups of schemas, etc. Also I haven't been able to find much help with error definition. If I have errors on a specific schema in editor. I just sometimes do not know what I need to do to correct them. I do still need to go thru training. But I hope to get some overall training, not just EDI related. Review Source BL Bill L. Used the software for: ### "Cleo review" January 18, 2017 5.0 I have been using Cleo Lexicom to handle my AS2 EDI transactions for a long time, almost 10 years now. For me, it has been extremely reliable. The only times I really need to get into the software GUI is when I need to add a new trading partner or to grab an MDN to show a partner that yes, you really did receive that file from us and here's the MDN to prove it. My AS2 processing now is almost totally automated and I hardly ever need to think about it. And their tech support is top-notch, I have never had a how-to question that they weren't able to answer. Review Source FH Frank H. Used the software for: ### "My Cleo Experience" January 13, 2017 5.0 We have been using Cleo for about 15 years and currently support 7 Trading Partners with Cleo. In those 15 years I can't remember ever having a problem that was a problem with Cleo's Lexicom software. I don't really care for the call back tech support, but when they call back they always know the answer to my questions and are eager to help resolve my problem. Which is always something I don't understand or something that my trading partner has done that I need help with to resolve. New hosts are easy to install and changing certificates is a snap. Review Source BO Brad O. System Analyst Team Leader Financial Services Used the software for: Less than 6 months ### "The software has been very easy to use and customer support has been responsive" September 13, 2017 4.0 Pros The ability to silo security to different users and groups grants us the ability to have multiple business units on the instance. Cons The limited ability to customize the email notifications that are sent on failures/successful transfers. Review Source SS Scarlet S. Used the software for: ### "Great, dependable product and knowledgeable support." January 30, 2017 5.0 Switching to VLTrader from the Lexicom software was a complete 180 turnaround. VLTrader is an awesome product and took away so many of the headaches and frustrations we were dealing with. The product is slick and has made our day to day functions so much easier and less frustrating. Most times if there are any EDI issues it is on the customer's end, not us or our system. We haven't looked back since switching to VLTrader and probably wonder why we resisted for a number of years to make that change. Review Source RC Richard C. Used the software for: ### "Cleo a great product" January 12, 2017 5.0 We have been using Cleo for may years, although more recently we have been adding many new kind of connections. Where in the past we mostly had AS2 connection, we have since added FTP and sFTP. Using Cleo to automate a very intensively manual process has freed up much of our time. I find the product totally accurate and has many more capabilities than we are currently using, but wouldn't be surprised if we use more of them in the future. Great product, keep up the good work. Review Source JN Jen N. SR. EDI & Compliance Coordinator Sporting Goods Used the software for: Less than 6 months ### "Establishing new partnership with CLEO at this time" September 20, 2017 5.0 Currently in beginning stages of implementation project processes. Pros Industry leading flexibility of use. Constantly evolving road maps toward collaborative product improvements. Review Source BA Bhaskara A. Used the software for: ### "Cleo is a excellent software for FTP transmissions " February 7, 2017 4.0 Easy to install ,configure and scheduling for inbound and out bound transmissions for EDI and also secure FTP transmission with very minimal coding. Cleo had great alerting system for any failure transmissions and informative log files, archive feature with time stamping , customer support is very responsible with high standards . Defiantly, I can say,its more than the value of money,It would be great to have GUI components. Review Source RS Robert S. Used the software for: ### "From Lexicom to VLTrader - Great Products" January 10, 2017 5.0 We started out years ago using Cleo's LexiCom - it was quite a workhorse for us. But, once we saw the demo for VLTrader, we knew that was our next logical upgrade. The transition was painless with the aid of Cleo's technical support, and the product has been running flawlessly since late 2015. It has really proven its worth with all the new security measures that we and other businesses are following. I recommend it highly! Review Source AB Amol B. Used the software for: ### "Excellent Managed File transfer" February 16, 2017 5.0 as a 3PL company integrating with our partners and managing numerous ways of connecting is a key to our business. Cleo Lexicom is that solution and it is practically maintenance free. Only time we have ever required to touch base with support is when license expires or some incidents. They are always very responsive and helpful to us in situations including disaster recovery. Excellent value for money. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.