Who Uses This Software?

Business Services Media & Internet Retail Software Manufacturing Finance


Average Ratings

1038 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Pricing Details
    Nimble has two plans: Contact Plan - $12/user/mo Business - $25/user/mo
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Nimble
  • www.nimble.com
  • Founded 2009
  • United States

About Nimble

Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence, and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. Discover email and contact details for prospects in seconds! Scan business cards to add contacts, send templates, track email open rates, and more from mobile. Experience social crm and turn relationships into revenue!


Nimble Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Lead Management
  • Prospecting Tools
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts

Vendor has not completed this information.

Vendor has not completed this information.

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Nimble Reviews Recently Reviewed!


Capterra loader

Nimble More than CRM

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimble's ability to universally connect our different platforms that we work in daily email, crm, billing and other key platforms we utilize to run our business. The profile enrichment feature for prospecting, research and relationship management adds value in our sales and customer support areas. We like the tagging and saved search capability that integrates seamlessly with our Marketing platform 366 Degrees. It allows us to manage our top of the funnel lead process by easily categorizing key customer profiles to manage our sales and marketing cadences. Nimble's ability to serve up sales and relationship interactions regardless of the application your working in provides significant time savings and having to move between crm and other applications to have real-time context anywhere you work.

Cons: Nothing at this time Nimble can be used as profile enrichment tool, Lead prospecting tool or CRM so when evaluating make sure you understand the business case you are trying to solve there are many and it is not an all or non product. Value is obtained in many business cases so understand what you are trying to accomplish vs just looking at it from a pure CRM perspective. We use both Nimble and Salesforce and the use case is very clear for us.

Overall: Nimble has been a huge time saver in several areas: Sales and Lead Research, Top of the Funnel tagging of the right customer profile, Segmenting for marketing efforts and overall value is unreal for the price per user. You'll get that back in the first day or two by eliminating time and effort in lead validation process.

Capterra loader

We are a small business, which Nimble is the Central heart. We love that it's simple & robust!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client.

On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns.

I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display.

I'll say it again, we live in the deals section. By far my favorite element!

Oh also, the social media integration is very helpful when researching potential clients as well.

Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

Cons: Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work.

I hope they expand how many emails you can send.

In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that).

That's probably it. I'm a big fan.

Vendor Response

by Nimble on June 13, 2018

Hi Greg,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline.

In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals.

Best, Olivia
Nimble Customer Success Ninja

Capterra loader

Great Social CRM system for industry experts, consultants and coaches

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts.

The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion.

In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships.

Cons: The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access.

The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more.

Overall: Easily keep track of important relationships.

Reminders to stay in touch with people.

Strong integration with Google Apps.

Vendor Response

by Nimble on June 05, 2018

Hi Richard,

Thanks for sharing your feedback with us. :D

We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble.

At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API.

However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn!

Best, Olivia

Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities.

Sep 24, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: 1. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually.

2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available).

You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them.

While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble!

Nimble has similar add-ins for GMail and MS Outlook

3. Having my e mail and calendar and CRM information in one place is invaluable.

4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists.

5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company.

The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp.

Nimble has all standard CRM functions.

Cons: The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs.

While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.

Nimble has been a great addition to our Top of the Funnel Sales processes.

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimbles ability to build a social dossier on leads, contacts and prospects is the strength of the service. The service allows us to identify and learn more about individuals to fine common ground before initial engagement or outreach communications. The ability to work across email, linkedin and other platforms to enrich contact profile information is excellent. We like the ease of integration of Nimble to other platforms like Salesforce.com, 366 Degrees and Google. Nimble powers the enrichment of interactions and engagement across platforms.

Cons: We have specific use cases for Nimble defined in our communication process with leads, contacts and relationships so for this purpose it meets and exceeds our needs. Many companies try to compare to other CRM's like Salesforce.com which is not apples to apples. The power of Nimble is it can be used as SMB CRM or coupled with other larger enterprise CRM platforms for deeper personal communications at an individual level for customer facing employees like Sales or Support to add value through the social dossier views.

Overall: Sales Prospecting, Lead and Contact profile enrichment through social dossier views. We have implemented Nimble across our Sales and Marketing processes through integration with our Marketing Automation Service 366 Degrees and into our main CRM Salesforce.com. Nimble saves us time in identifying, updating information on contacts and streamlines our sales and marketing segmentation for top of the funnel communication efforts.

Vendor Response

by Nimble on June 19, 2018

Hi Brad,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can take Nimble with your anywhere on the web when using the Nimble Contact Add-in directly within your browser.

Best, Olivia
Nimble Customer Success Ninja

the BEST contact relationship management system by FAR! - and I have tried many.

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close.

Cons: The Deal Management aspect is really, really weak. Really. At the very least, allow us to create categories for pipelines. I mean, I have like 5 different types of deals. Each deal type needs its own custom pipeline because the processes are all different for each deal type. But we are given the ability to only have one pipeline, and somehow make all the different deal types work. Thats crazy :)

Overall: Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close.

Vendor Response

by Nimble on September 19, 2017

Hi David,

Thanks for your review, and we are so glad that Nimble has been able to help you save time and energy managing your contact relationships!

The ability to create multiple pipelines is definitely on our current roadmap, and we hope to implement this feature in 2018.

Best Regards,
Olivia

Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp

Sep 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning.

Cons: That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years.

Overall: All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works.

And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018.

Vendor Response

by Nimble on September 20, 2017

Hi Kurt,

Thanks for sharing your review of Nimble.

I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature request, all request are documented and shared with the team!

I would love to understand more about the issues you are experiencing with tags and exporting contacts from Nimble to MailChimp, I'm sure any issues you are experiencing can be resolved by our Care Team! We would also be happy to share insight on how to use your LI/FB accounts with Nimble :)

Additionally, we are compliant with all EU laws. View our Privacy Policy here: http://www.nimble.com/company/privacy/

Feel free to reach out to us at care@nimble.com where we can better assist.

Best,

- Samantha

Nimble - the pure Social Relationship - Engagement Management system on the market.

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Whether you may be a one person business or have many team members Nimble can provide the integration and easy access to every touch-point ever made with your contacts. Nimble can also easily grow with you as well.

The Customer Support group is there for you no matter what your questions, concerns or ideas are. Lastly, I love the way Nimble can obtain information for you whenever you are using either Safari, Firefox or Chrome browsers - it does an incredible amount of searching for information automagically. Nimble can also be used within other CRM applications like Salesforce, Infusionsoft, and many others. Take some time to play with it and discover how it can boost your daily productivity and keep your communication efforts at a peak level.

This well priced and ever expanding tool with new integrations coming out to continually are powerful reasons to make this a part of your customer and prospect engagements. Nimble is a very productive revenue building tool. The incredible and built in Contact Search and Segmentation management function allows you to create and save the very specific company or personal contacts into groups that provide a simple way to market to, reach out to or improve relationships with clients.

Cons: My honest appraisal of what Nimble has grown into and is still maturing year after year has resulted in only one con. It is the real truth that I wished my discovery of it was much sooner than 2+ years ago.

Vendor Response

by Nimble on September 15, 2017

Hi Chuck,

Your positive review really put a smile on our faces. We love that you love Nimble. Thank you for being with us for over 2 years and sharing your Nimble experience with others!

Cheers,

Samantha

The only CRM that I have found which actually saves you time and increases productivity.

Sep 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The social connections are better than any other system that I have experienced. The ability to add contacts from web browsing and email is a serious time saver and means that you do capture contact details which you might otherwise not bother with. The ability to connect with multiple email addresses is, I believe, unique. What I would love would be to have a different email signature available for each email account in the system as it only allows one at present (I use my work one and have to delete it for non-work related emails).

Cons: The email limit is restricted unless you upgrade which simply means that some of my emailing takes place using other systems rather than upgrading my plan for something that I only use occasionally. The automatic reminders to get in touch with people are a good concept but in practice become overwhelming. The system seems to propose social accounts as possible matches even after you have rejected them (I guess it has to do that to trap new accounts in future but it is still annoying).

Overall: I have always used CRM but Nimble has become my only CRM because I can combine my business and private contacts into the one system, run groups using tags (I help administer several Not For Profits for instance), and save time using the unique features of the system.

Vendor Response

by Nimble on December 07, 2017

Hi Thomas,

¿Thanks for reaching out and for providing us with your feedback! We are so happy to hear that you are enjoying the ability to save time when using our Contact add-in.

Each Business plan comes with 100 Group Message sends! You can always upgrade these to 200 or 300. We would be happy to provide you with more information about these upgrades. Please feel free to reach out to us at care@nimble.com.

Best regards,
Olivia

Best Thing/Worst Thing

Dec 28, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The Chrome Plugin

The auto-aggregation of social media accounts

Cons: The Chrome Plugin

The brain-deadness of the auto-aggregation of social media accounts

Lack of integration with Slack

Overall: Nimble is a great little CRM that does a nice job of dealing with social media when compared to other solutions I have looked at. However, there are some "sore thumb" issues and missing features that leave me constantly wishing for more.

One of it's best features is its Chrome plugin that allows you to grab contacts when you visit web pages like LinkedIn, Facebook, Twitter, etc.

However one of the worst features is that the plugin often does not work correctly and have some maddening aspects to it that cause you to loose information you've just entered and/or makes it difficult to capture the lead. Most all of these would be easy to fix if they just listened to customer complaints and prioritized fixing these issues.

Another annoyance is that today I have far more channels for communications with people besides just Facebook, Twitter, and LinkedIn. The biggest one for me is Slack. Yet Nimble captures none of my discussions with Slack users so Nimble cannot capture any communication with anyone I am on a shared Slack (examples: https://make.wordpress.org/chat/, https://poststatus.com/club/, and http://tech404.io/) even though 100% of it is typed!

Another major annoyance of a minor (easily fixed) issue is that Nimble captures URLs for you but does not check to see if they shortened. So Nimble captures, stores and displays http://t.co/iIrGzB9fzr for Microsoft instead of https://www.facebook.com/Microsoft like it should.

And if I manually replace it Nimble will put http://t.co/iIrGzB9fzr back the first chance it gets! (I reported this problem well over a year ago and was told there was no way to solve this. Well I am a web developer and this is a trivially easy to solve it, their support just was not technical so decided to give me the "easy" answer.)

After ranting, let me say I love how Nimble generally will find and present most social URLs for a contact or company once you've entered one of them. I assume that if one of their other customers has previously added the company or contact then they give me the benefit of not having to research them again too. (Some people might not like that they seem to use data this way but I do not mind it.)

All in all, I am still happy with my selection I just wish they would address these issues which should be really easy to fix (except for Slack integration, and that should not be terribly hard.)

A must for any small business owner

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.

Teams can easily adopt and use.

Works with Gmail and Chrome

Can create other rules within Zapier

Great interface

Cons: Does not sync with other programs real efficiently. (For example, if I create a tag such as Newsletter to sync with my marketing automation system, if it's not done at the inception of creating the contact it will not sync. Not good. ) I also would like to see the ability to create an email signature with logo and links that is more robust than entering HTML code. It would also be nice it automatically created a contact in Google Contacts as well so you could easily sync both Nimble and Google Contacts.

Overall: I have provided my clients with many options over the years relating to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the bells and whistles, Nimble has focused on the features that most sales and business people require to maintain, grow and nurture relationships. I highly recommend Nimble.

Recommendations to other buyers: For the price, it's hands down the best on the market. The great leadership from Nimble will keep the service cutting edge. I highly recommend Nimble.

Vendor Response

by Nimble on December 15, 2016

Hi Jeff,

Thanks so much for sharing your review of Nimble! We're very glad to hear that Nimble's ease of use helps you to share it with others. :)

With regards to syncing contacts, have you checked out our integration with PieSync? This enables an automatic, two-way syncing of your contacts between Nimble and Google Contacts, as well as many other apps! Learn more here: http://help.piesync.com/connector-apps/nimble

Having a more robust built-in email signature feature would be a great addition to Nimble, and we will be sure to share this with our Product team for consideration!

If you have any questions, please feel free to reach out to care@nimble.com, and we'll be happy to assist!

Hands down the best contact manager there is!

Dec 14, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Contact management, Nimble App, Search and segment options, templates with merge tags

Cons: only 1 pipeline

Overall: I think I reviewed all notable CRM solutions suitable for SMB-s and single entrepreneurs - and Nimble is the best in overall.

I think it's an important point that by focus CRMs can be divided into several subcategories: Nimble is mainly and mostly an outstanding contact manager.

You can manage 1 pipeline, and get basic conversation reminders, but there are other tools more focusing on those and do a better job (but failing in many basic things). And to be honest, if you need many pipelines across teams with various stages and data, an automated google sheet will do a terrific job.

What makes Nimble so great in contact management? Features mean only a theoretical solution, unless it's a quick and easy functionality, and this is where I haven't found any better.

If you are looking for new prospects, or contacts on LinkedIn, or on the net, with the Nimble App you can add them with the right tags immediately. Company details are handled intelligently, duplications are easy to solve...much easier than elsewhere.

And since the last big update, the search and segment became really awesome. You can really micro-target who you want to contact, it also works great for recruiting work or client care.

There are some things that are there but less useful in practice, and there are a few that could be improved. The contact manager and search functionality are perfect.

What I found impractical: All messages shown unstructured. In theory, it's good to see twitter, email etc in the same list, but in practice, if you get 50 e-mails/day it already becomes less of a home than your Outlook or Gmail inbox. Templates and group messages with Merge tags are great productivity boosts.

I understand the concept of the recommendations on the dashboard..but never ever used anything from it.

Could be improved: on the contact profiles, there is a lot of micro-clicking. The UI could be a little bit cleaner. Also, there could be more pipeline than 1.

I guess that's it! Great Contact management CRM, I highly recommend it!

Vendor Response

by Nimble on December 16, 2016

Hi Tamas,

Thanks so much for submitting your detailed review and feedback for Nimble! We love to see our users taking full advantage of our contact management and messaging tools. :)

Did you know that your Messages tab has sorting options? From within any folder, you may choose to display only email or Twitter, as well as only a specific email account, and only DM's or retweets! See screenshot: http://www.screencast.com/t/Fv55e9TyqoBg

While we don't have an ETA to share at this time, having multiple pipelines for the Deals tab is definitely on our roadmap! Please keep an eye out for updates. ;)

If you have any questions, please don't hesitate to reach out to us at care@nimble.com!

Cheers,

It's fine for social crm and selling. Don't try to get too creative with it.

Jun 23, 2015
5/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.

Pros: Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.

Cons: My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.

Vendor Response

by Nimble on June 23, 2015

Hi Kate,

Thanks for taking the time to share your feedback about Nimble.

Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users.

For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities.

Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level.

If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help.

Best,

Joseph

Great Integration with Outlook 365.

Aug 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.

Pros: I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I've had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don't regret changing from my old CRM to Nimble.

Cons: I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I've had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn't be an issue.

Great tool for organizing my communications

Sep 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the way Nimble integrates with my email program so I can track contacts with important connections. I've customized the deals feature so I track activities and people to my business projects and networking strategies so I can see at a glance how effective my actions are, and I can see my progress at a glance. The tags allow me to quickly find people I want to focus on, and makes it easy to keep track of the details about hundreds of people--more than I could ever do if I had to remember these small facts. I love that I can add contacts right from email.

Cons: I love that Nimble interacts with my Gmail and iCloud calendars, but I wish events would show up across my calendars faster. The keep in touch features seems helpful, but I wish there was a way to manage their reminders. I tend to get too many follow up reminders in clumps so large that I can't managed them. I'd like to be able to spread them out more evenly across my weeks. As a result. I end up canceling the keep in touch for many people when I'm overloaded.

Overall: Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth.

Very advanced CRM program that is fun to work with

Sep 13, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Links to social media, a lot of options to tag relations and make selections, easy to create mailings and able to see all contact moments/e-mail under 'pending and history'

Cons: Links to social media is not optimal. Would wish to see which relations I am connected to on Linkedin and Facebook. And suggest to connect if that is not the case or other way around (if linkedin connection not in Nimble, auto add). I would like to see social media publications/activity of the relation in Nimble. Ofcourse if FB/Linkedin do not allow, you cannot offer it.

Integration with Whatsapp would also be a very huge plus. That opens an extra communication channel for use from desktop without losing time/double entry of adresses and history complete.

I am on the original price. Don't know if I would also choose Nimble for the current price. Am small business. Currently sending an e-mail to selection more than 50 people is a hassle or expensive.

What I don't understand is why all persons e-mailed are in Nimble. Have 2.000 contacts without lead type. These can be already in (use different e-mail adresses) or can be contacts I don't want to stay in touch with.

I am a franchisee of an organisation that operates in 12 countries (30 in NL, 30 abroad) and growing. If Nimble can do an offer I can introduce it to other franchisees an the management?

Overall: Overview on prospects, overview on offers, easier to do business.

Vendor Response

by Nimble on May 31, 2018

Hi Andre,

¿Thanks for sharing your feedback. :)

We are so glad to hear that you are enjoying our social media integration, as well as how easy it is to send and receive emails directly within Nimble.

Recently, LinkedIn and Facebook closed their API so that other 3rd party integration, such as Nimble, are no longer able to integrate. However, you can most definitely download the Nimble Contact Add-in to your browser in order to locate contacts and their information directly within LinkedIn and Facebook and add these contacts to your records within Nimble.

Best, Olivia
Nimble Customer Success Ninja

Capterra loader

Nimble Review - gets me organized and productive!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it has a great social relationship aspect, updates contact info, has the chrome and other browser plug-ins. Its platform is really nice and unlike others that come off clunky.

Cons: I think the mobile app needs some additional features that would make it easier to work from it when on the road. The tasks would be better if they had a drag and drop feature it would speed things up when needing to reschedule an entire day or 2 of tasks. Also on the pricing for multiple users, it doesn't make sense that when you add more users - you get charged for the additional user but your caps (max contacts, etc) do not go up.

Overall: I have been using nimble for the last few years. For the most part of i have been happy with them, and i tried quite a few before settling on Nimble, it simply had more than the others and had a great price that a small business like mine can afford.

Vendor Response

by Nimble on August 09, 2018

Hi Jolie,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how easy it is to build a record of your contacts based on their social profiles that Nimble is able to pull in based on the information that you have provided about your contacts.

We recently released the Nimble 3.0 update for iOS users. We would be happy to share more about what you can accomplish using the Nimble mobile app for users that are on the go. If you were interested, please reach out to us at care@nimble.com to learn more.

-Olivia | Nimble Customer Success Ninja

Missing a number of CMS features but does well regarding the features it focuses on!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The Social Integration! It is clearly well designed for managing and benefiting from the social tools at your fingertips! The web interface makes it available pretty much everywhere. The richness of the information helps you walk in your customer's shoes!

Cons: In the beginning I didn't mind the monthly fee and felt as if they were growing the tool to fit the fee, however as it turned out they added some of the features we needed - but then tacked on additional fees to use them. Now it still lacks some of the real basic tools like being able to sort on various fields that you would just assume any CMS would have - but are still not present while they want to charge extra, a month for tools like an option to send out a batch emailing.

Overall: A better feel for my customer's activities.

Vendor Response

by Nimble on June 19, 2018

Hi David,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can use the Nimble Contact Add-in to build profiles of your contacts learn more about your contacts before you even begin building a relationship with them.

Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more.

Best, Olivia
Nimble Customer Success Ninja

Capterra loader

Better for Relationships than E-Harmony!!

Aug 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This application is amazing at helping businesses manage their interactions with potential and recurring customers. Integrates seamlessly with other programs - in my experience Office 365, Hootsuite, Evernote - which makes getting work done that much quicker. Efficiency is the name of the game with Nimble, as showcased by several amazing features. My favorite time-saver has got to be Nimble's Email Signature Capture, which can pull text right from a lead's/client's email signature and adds it to their profile. As well, I have found the Pipeline Management feature to be helpful in zooming out and taking a macro-level look at interactions and transactions with potential customers. This means that every interaction with a client can provide some new meaningful data.

Cons: Like most things, this application is meant to make you more efficient. That means that while it will certainly help a nationwide sales survey potential leads, track interaction with customers, and create email campaigns, there are certainly some individuals who would find less usefulness with this software. I would recommend those users attempt the free trial to ensure Nimble is correct for them.

Overall: I have used Nimble in the past to keep all of my notes and information in one easy to access location. As well, Nimble is great at creating and maintaining organize contacts, appointments, and email lists, all in one location. Nimble is also incredibly helpful at creating email campaigns.

Vendor Response

by Nimble on September 07, 2018

Hi Casey,

Thank you for providing your feedback with our team. :)

We are so glad to hear that you are enjoying how easy it is to integrate your Office 365 email account to Nimble. After connecting your email to Nimble the last 90 days worth of emails will sync to Nimble and continue to sync moving forward.

Nimble also enables users to connect and sync their Office 365 calendars to Nimble!

The 14-day free trial enables users to test out Nimble and the abundance of features that it has to offer to ensure that Nimble is the best fit for them and their teams.

-Olivia | Nimble Customer Success Ninja

Nimble has been a great savior since I have started using it 2 years back.

Sep 12, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I train people on how to use Nimble since I started using it, I just fell in love with the simplicity of the software. Most of my work is around nurturing leads and that's where I find this tool super relevant. You just need a name and the email ID, rest the tool will do for you. It will literally figure out where all this email has been used in the digital space. You will get all the details and social presence of that person and even in one of the features you could see what they have been posting on Twitter and Facebook. Out of all the features, the way it will fetch the LinkedIn bio is outstanding. Last but not the least, I have been using it for a diverse set of industries to identify, nurture and build relationships with people and this tool has reduced my efforts up to 40%.

Cons: I face problems while using the extension to scout for leads as sometimes I get redundant or irrelevant leads even if I use the right credentials. Another concern is with the Facebook integration for the streams, it won't allow with your Facebook profile, there has to be a Facebook page.

Overall: 1. Easy to upload lead CSV's

2. Easy to integrate with social media channels

3. Fast in terms of response time

4. LinkedIn bio feature is fantastic

5. Group messaging helps when I need to broadcast news to a certain group of people

6. Setting reminder is easy in terms of future connect with leads

7. Extension is good, it helps but needs some modifications

8. Easy to learn and train people to use the tool

9. The existing template is well enough to use for a business who are getting into CRM

10. I also use it to create mini profiles of leads that help in connecting with them with the right message

Capterra loader

Don't 'hard sell', just be nice

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimble is all about social selling which, to me, means gently guiding people to become interested in what you do by first showing interest in them, learning about them, engaging them, then helping them (with what you do, make, or sell).

From the ground up, Nimble was built to be personable. It lets me communicate individually and personally with a much greater number of people than I could do with the support of software. My clients tell me that they like how friendly things are now that I'm on Nimble.

Cons: Nimble only lets you send out 300 emails at a time in a group. It's not MailChimp or Hubspot. However, now that I think about it, that's a good thing. Nimble is about personalized communications and you don't get to do that in large batches ;-)

Overall: Set up and import were easy. Make sure that you tag your contacts properly before importing (I can't stress that enough). Support is quick and to the point. Compared to other cloud-based services, this one is very easy to learn and easy to become expert with. The company does a good job of continually introducing new features that add value to prospects and clients and make my work easier at the same time.

Vendor Response

by Nimble on August 15, 2018

Hi Mike,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how Nimble's social insights help you to build relationships with your prospects and contacts and begin a relationship using common interests.

Nimble enables users to upgrade their Group Messaging to a max of 300. This is to ensure that sending bulk emails available through your email provider that you connect to Nimble.

-Olivia | Nimble Customer Success Ninja

Nimble is pure automagical social intelligence

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The social intelligence about my contacts across many platforms that automatically appears on the record, including my recent interactions, social profiles, and signals. Also love the way the smart contact widget works and allow me to hover over anyone and access the intelligence.

Cons: The fact that LinkedIn won't play with Nimble (not Nimble's fault). I'd love to see the major social media platforms allow access to our direct messages, to create a unified inbox. That would make life so much easier!

Overall: I have used Nimble for a few years while still using another CRM. I love the way this tool works everywhere that I do. Like magic it brings the data to me and provides the insights and context I need, to get to know the person more. The problem with my other CRM is that I have to go there. Half the issue is getting into the habit of going there and using the features. Nimble takes away so much of the work and works with so many other tools effortlessly.

2017 is the year I really make Nimble my partner, and leverage all the features it has to offer.

Of course, I have wished, but most are limited by other platforms API restrictions. With LinkedIn about the remove, it's own inbuilt CRM feature from the Basic and Premium accounts, rather than upgrade, invest in Nimble and get so much more than LinkedIn alone ever offered!

Huge fan from Australia.

Jo Saunders

LinkedIn Demystifier

Recommendations to other buyers: I'd love to be an Australian ambassador :)

Vendor Response

by Nimble on April 10, 2017

Hi Jo,

Thanks so much for sharing your review of Nimble. We're so glad to hear that you are utilizing Nimble everywhere you work! :)

We'd definitely love to see more social platform integrations, and if any platforms with a limited API choose to reduce those limitations in the future, we'll certainly be happy to integrate!

Please feel free to reach out to us at care@nimble.com, and we'll be happy to answer any questions you may have, and share more information about how you can be an Ambassador for Nimble!

Best Regards,

Best Strategic Weapon I have!

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The simplicity of it! By far, the best aspect of this tool is the contacts builder; the ability to build a contact record with ease on any social media site. The integration with systems which we use is nice.

What is refreshing is that Nimble's focus is on the core of what most small business owners require; relevant information about the people they do business with, the interactions they have/don't have, and relationships strength.

The email marketing template is a nice value add which was introduced in the last year.

Social intelligence.

Cons: Account Management relationship abilities. Example: Relating accounts to contacts is good but if an address needs to "flow" down to other contacts/or not this is problematic. Relating Accounts to Accounts is not possible. Forecasting and opportunity management is not it's strength. The key is knowing the best fit for your needs.

Overall: The ability to keep track of our customers and stay engaged with them is key. It saves us countless hours inputting data. It integrates with systems we use so that we obtain a clearer picture of what's important to do and what isn't done.

Good solid CRM system; works well for a solopreneur with over 7000 contacts

Sep 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The integration with gSuite is great; its also pretty easy to create contacts and find their social profiles (linkedin, twitter etc.) Very easy to see past emails, schedule tasks and reminders for followups. Finding/Segmenting customers is good.

Cons: People join companies, leave and go to a new company. As such its important to see your personal relationship with that person across all the companies they have worked. Unfortunately there is no way to mark emails as "archived" so you don't really know quickly (without reading a bunch of history) that the email you selected is the wrong email.

Also with the smaller version you are limited to the quantity of group emails you can send to 50. I find it cumbersome to select a client segment (such as inviting them to a training class) and tracking who I sent emails and where I left off... so if Nimble isn't going to do emails and you need to use something like mailchimp, that's great, but Nimble only has one-way integration...you can send emails to mailchimp...but you can't then see inside Nimble who received a mailchimp email.

Overall: Just getting all your contacts into one place with social profiles and email history is a great. The amount of data entry is significantly less than other products (like Sugar CRM) that i have used in the past.

Great software for a small business

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I use this software daily and it's very convenient. I really like the way it integrates LinkedIn profiles with the contacts. It sometimes even transfers the avatar and if not, it's easy to add it manually. It's nice to be able to see a face to a client contact, so you know who you're dealing with.

Customer support is awesome. I have had some questions and issues and they always respond in a timely manner, work with me on the issue and follow up with an email.

Cons: When I add a new contact, the software wants to be smart and automatically tries to find the social profiles for this person. I like that, but it doesn't give me a choice before it saves the social profiles to the person. Of course I can delete the social profile if it turns out it's not right, but I'd rather have a choice to add it or not.

Overall: This software keeps our CRM up to date and organized.

Vendor Response

by Nimble on June 11, 2018

Hi Trudie,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the Nimble Contact add-in within your browser that enables you to import information from your LinkedIn to your Nimble account, including a photo in order to put a face to the name.

Our Customer Success team is always available to assist. You can reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

Excellent, Affordable Cloud Based CRM Tool

Sep 28, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really enjoy Nimble's intuitive interface and the social media linking features available. For the monthly price, Nimble is worth the low monthly rate for the customer management/database aspect alone. Nimble also tracks your conversations and email history, if you link it to your email. This can be handy when you have a large contact database. If you are inclined to use it as a task management tool, the functionality is there as well, and I understand that they have just added group emailing within the system.

Cons: My company uses Mailchimp as an email marketing tool, and we use Nimble to back up all of those contacts and lists. Nimble technically can upload new contacts directly to Mailchimp. However, it only uploads the email address, sometimes the name. I wish there were a more robust sync option or webhook development to enable real-time or schedule syncs, with option to upload all fields, as well as Groups. Also, to upload a spreadsheet of contacts- you have to very carefully format your CSV list to exactly match Nimble's fields. If you don't, it just won't upload, and you won't know it. Look on Nimble's website for a free upload template (spreadsheet) to use- that will make your job easier Lastly, sometimes I find that I end up with duplicated tags (which I use as database "groups"). You have to manually merge those contacts to the original list and then delete the duplicated group. If you don't stay on top of this and inform all users to be careful when typing in a tag for a contact, this can easily happen.

Recommendations to other buyers: If you are looking for a cost-effective, cloud-based database, you can't do much better than Nimble.

Capterra loader

I thoroughly enjoy using Nimble and its widgets.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is that Nimble does the work in terms of populating lead information on its own. This saves me a great deal of time and provides information I would not otherwise have found. I also appreciate the ability to view an individual's social activity and interact with them through Nimble. Another powerful feature for me has been the ability to send group emails and view results.

Cons: When editing Notes I wish I could expand the box for viewing notes in order to make it easier to type and view notes.

Overall: Helps me organize my contacts for staying in touch.

I can interact with a person by email or social channels from within Nimble.

I can email relevant information to groups and track the results which is extremely helpful.

Vendor Response

by Nimble on April 24, 2018

Hi Stan,

Thanks for your positive feedback about our social integration which enables you to gather insights on potential and existing leads as well as our group messaging feature with open and click tracking. We're so happy you are enjoying these features!

I will be sure to share your feedback regarding notes with our Product team.

Cheers,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

Nimble has been great at helping me find data & keep on track while starting my business.

Sep 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to gather not only social but contact information for people I am interested in. I have been able to grow my database with useful information quickly. What would take hours of searches across browsers & social apps can be accomplished very quickly.

I also very much enjoy the flexibility Nimble has to fit my business and mode of work. I am not a marketing expert, so I appreciate Nimble being able to let me work into that role.

Cons: As good as Nimble is, there are a few, small things that I would like it to do better. The Nimble Contacts Widget could be better at gathering info from a web page. There are other small improvements I have already sent to Brian Bagley via his email address such as:

* It would be wonderful if Nimble could normalize names, emails, phone numbers, etc.

* I would really like the option of choosing bi-weekly as an option in the Stay In Touch drop-down

* It would be helpful to be able to add more than one company per person

* In the Nimble Contact app, all phone, address, URL, etc should default to Work

As you see, these and others I noted are minor issues that could really make the daily interaction with Nimble a little more polished.

Overall: A very comprehensive view of people are my prospects, my coaches & other businesses that support mine. Plus a large amount of data is gathered for me from several different sources.

It helps me organize & inform my interactions with others which can only help increase my revenue.

Vendor Response

by Nimble on September 18, 2017

Hi Tim,

Thanks so much for your wonderful feedback. It is very much appreciated and several of the suggestions you made have been shared with our Product team for future improvements. :)

We are thrilled that you are utilizing Nimble to grow your database and find Nimble to be flexible and a perfect fit for your business!

Cheers,

Samantha

Nimble makes CRM easy!

Apr 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive platform/ great social media and marketing integrations/ quick extractions and Filtering through tags/ great integration to Microsoft Outlook / Affordable platform for small to medium size businesses

Cons: Very limited reporting features / Duplicate feature & merger is not very powerful/ difficult to upload excel list, need to do a lot of cleanup in the fields first

Overall: lots of benefits: One central customer database, always updated with sales tracking.

I forgot to mention that the APP and the Business Card Scanning feature are super helpful while in tradeshows or at events!

Vendor Response

by Nimble on April 24, 2018

Hi Frederique,

Thanks for your positive feedback and happy to hear that you are utilizing several of our features including the business card scanner, social media and marketing integrations, contact management, etc.

I will be sure to share your feedback regarding our reportings and duplicate feature to our Product team. In regards to uploading your Excel spreadsheet to Nimble, the process should be very easy. Please write us at care@nimble.com and we'll be happy to share some tips on how to do this. We also have a great support article to walk you through the steps:https://bit.ly/2BPpcEj

Best Regards,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/

Long time customer that has loved Nimble since 2011!

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to pull in additional social profile info using the Google Chrome extensions.

Cons: It needs a dedicated iPad app.

Overall: I love using Nimble as my primary CRM. It has helped me organize my contacts, listen for their recent updates and gather addition social information including their profiles on other social networks. While it is unfortunate that other software has locked down their developer ecosystem, Nimble has found a way to help their customers capture information using their Google Chrome extensions. The recent email template and group email solutions are excellent tools that have helped me nurture contacts that are not ready to move forward in the buyer's journey.

Nimble's customer support is amazing! They are super responsive and there when you need them.

The mobile apps for every helpful for extending your access to your contacts when you need to look someone up, add an update and more.

I strongly recommend Nimble to every sales person that want's to maintain their own address book or Rolodex. I'm sure you will find that Nimble will become your golden Rolodex as you make it part of your sales routine.

Recommendations to other buyers: Make Nimble part of your routine. When you add a contact to Nimble, be sure to use the Google Chrome extension to complete that contact's profile.

Vendor Response

by Nimble on December 19, 2016

Hi Greg,

Thanks for sharing such fantastic, detailed feedback about Nimble! It sounds like you are a power user that has experience with all of our Nimble features! That's wonderful. Glad to hear you've been a happy customer since 2011 and going strong. :)

I'll be sure to share your feedback for a dedicated iPad app with our Product team. For now, you can access Nimble on your iPad if you are using a Safari browser.

Many thanks again!

Nimble is a high-value resource that eliminates the need for cold calling.

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy to use. I discover a lead and in a few moments I've added them to Nimble and launch a prospecting process. Helps me stay connected with existing clients to build better relationships.

Cons: I would love to see some training to take advantage of the advanced features. I when I type in a new first and last name, I'd like to see the software start a new contact and insert the names in the form.

Overall: Nimble dramatically cuts the time it takes to conduct lead generation as well as managing the touchpoints I need for lead nurturing. The Today Page presents Engagement Opportunities when I'm just too busy to figure out who I should connect with today.

Vendor Response

by Nimble on June 05, 2018

Hi Jerry,

Thanks for sharing your feedback. :)

We are so glad to hear that you are enjoying the convenience of using the Nimble Contact Add-in directly within your browser to locate information about leads and add them to your Nimble data base.

Our Customer success team is always happy to assist Nimble users in becoming acquainted with all of the great features that Nimble has to offer. Please feel free to reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja

I've significantly improved productivity with this CRM

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimble is a cool system with advanced functionality. Moreover, even trifles please me, for example, I am happy to use a module with which the user is added to the system directly from the mail client. It turns out, I do not need to spend extra time on creating a customer's card and filling it-everything is done almost automatically. Moreover, it is possible to connect several accounts to Nimble and thus the base of all contacts will be created. Back in Nimble, I make small mailings to users.

Cons: I do not like that in an application developed for mobile devices, not all functions are supported. Probably, this is a matter of time and the developers will add the necessary functions, so that everything will work for 100%.

Vendor Response

by Nimble on August 15, 2018

Hi Kira,

Thank you for sharing your feedback with us. :)

Nimble users can definitely connect multiple email accounts to Nimble that will sync their emails directly to your account. In addition, the Nimble Contact Add-in enables users to add their contacts directly from emails that they are receiving.

We recently released Nimble iOS 3.0 that enables users to utilize more features while on the go. Reach out to care@nimble.com to learn more.

-Olivia | Nimble Customer Success Ninja

It works, it is easy and reliable!

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: How it look for the contact on the web and suggestion additions. Integrates well with Chrome. Fast look up and more.

Cons: When the price wend up it was outside the budget of most of the micro business owners I teach at the community college. Like to see a old version back.

Vendor Response

by Nimble on December 08, 2017

Hi Martin,

¿Thanks for reaching out and for your feedback. We are so happy to hear that you are enjoying our Contact app, and how you can take it anywhere on the web with you to help you build profiles on your connections.

The Nimble Business plan includes, 100 Group Message sends a day, up to 25,000 contacts for the entire team, and 2 GB of storage for email per user for $25 per user/per month. In addition, this gives you and your team access to features such as Group Messaging, and Deals.

Our Contact plan enables users to store up to 5,000 contact records, use 1 GB of storage, and have 5 users or less. You can find more about our Contact plan here: Nimble Contact Plan Overview

Our new Contact plan is $12, and can help manage connections within Nimble, without additional robust features that Nimble users may not necessarily need.

Best regards,
Olivia

Mr

Sep 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mobile app, tags, tasks, searching, pipeline, image capture, messaging are the best parts of the app

Cons: missing: it would be great to be able to link contacts to each other (or even to generate an org chart or tree). Also, it would be great to link people to multiple organizations with a designation for that link, such as: prior, spouse, reports to. In fact if these can be customized as drop downs that would be great. For reference, Daylite has this functionality in place (we moved from Daylite to nimble after years on that CRM). On other fronts, it's important to synchronize with Google contacts so that iPhone contacts can recognize caller ID. Currently we use PiSync for this, but if it were native, that would be better.

Vendor Response

by Nimble on September 20, 2017

Hi Kevin,

I am happy to hear that you are enjoying the convenience of our Mobile app! It is definitely a great way to have access to your connections while on the go.

We are appreciate your feedback, and would like to invite you to share more at care@nimble.com.

Best regards,
Olivia

Nimble - Easy to Use, Awesome features

Jun 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I use Nimble for the usual CRM features, lists, opportunities, Email, follow-ups. However, the key benefit for me is the ability to see contact's details in one place, see and send emails from within Nimble. See and share social media posts by person and more. Including scheduling. The really awesome feature is the new Nimble Smart App for Browsers. I'm Chrome a lot particularly in social media. The ability to highlight a person's name then Nimble builds a profile before your eyes based on their on-line presence is so useful and time saving. Then, I can add them to Nimble on the click of a button and edit the details. No need to open Nimble. Then, I can send them a message or add a note, task or opportunity. Again without going into Nimble itself. You can also do similar stuff from within Hootesuite. Nimble is so good at helping you build contact relationships in real time. It saves time because you can access so much from your browser or within Nimble itself. It has lots of connections. Nimble is a really great CRM if you want standard CRM features plus interactivity through social media.

Pros: Simple to set-up Intuitive to use "Today Page" gives you the quick of what is happening and what needs to happen. Nimble Smart App for Browsers Ability to add customise fields Mobile app useful when on the road.

Cons: Email is a little basic for formatting. Lack of link to Outlook Calendar Can't crate a report on Birthdays even they are displayed Can't set contacts as private. Despite these points I highly recommend Nimble for people wanting to proactively build relationships bases on the fullest possible information yet still use standard CRM features.

Vendor Response

by Nimble on June 22, 2015

Thank you for the review, Ross! We appreciate having you as a Nimble user and advocate!

Saves me lots of time, gets me an "in"

Jan 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The social media lookups.

Cons: Needs a better HOME page.

Overall: We have been using Nimble on and off for 4 years and we are ON in a big way in 2016-2017. It lets me see all of the social info for a prospect and see what they are doing. It's really helpful when I'm reaching out.

The Nimble look/feel is really slick and the cross-referencing is super. I had pulled in my 30,000 LinkedIn connections, but blew that up and now I only bring in people I am really interested in. It's great that you can bring them in from LInkedIn, Facebook, etc., and that will be great for many people, but the 1 at a time or small lists (in CSV) is much better for me.

Vendor Response

by Nimble on April 10, 2017

Hi Mike,

Thanks so much for sharing your review of Nimble! We're very happy to see that you are utilizing our social media features to gather insights on your contacts and nurture your relationships.

We definitely plan to change up Nimble's Today tab in a future update, although we don't currently have further details or an ETA to share for this. We'd love to hear more about what you'd like to see, however! Please feel free to share your feedback with us at care@nimble.com, and we'll be happy to share with our Product team! :)

Best Regards,

Invaluable tool with strong feature set

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The overall layout of the candidate view is very intuitive and easy to use. I also like the search functionality. Very powerful, esp with proper keyword tagging.

Cons: Integration with LinkedIn used to be better. We used to be able to pull full profiles easily. now it often does not work and you need to select the persons name to grab their info, but it does not always work. I realize LinkedIN might have shut down part of the their API, but perhaps the data could be scrapped?

Overall: Candidate tracking and tagging.

Vendor Response

by Nimble on June 14, 2018

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how intuitive Nimble is in locating your contacts social profiles based on the information that you provide us with.

LinkedIn made the decision to close their API closing all access to 3rd parties. However, you can definitely download the Nimble Contact Add-in to your browser in order to locate information about your contacts and add it directly to your Nimble account.

Best, Olivia
Nimble Customer Success Ninja

My experience has been wonderful. Everyone at Nimble is very responsive and wants to help!

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it integrates with Social Media channels and its ability to easily install contacts from multiple channels. I also love the app. I downloaded it last week for IOS and it was extremely user-friendly. Everything I heard about this product was true. Nimble is exactly what the name represents. The training videos are wonderful and the staff is extremely responsive which makes using the application even more enticing. I have used many other CRM platforms and none were this easy or affordable. I recommend Nimble for companies and sales people that desire a CRM platform that allows you the opportunity to load and go! It was well worth the money and the customer service is by far the best in the industry. I've actually already recommended it to a former colleague who is starting a business. Thanks Nimble for being everything Jon said it would be!

Cons: There isn't enough reporting capabilities built into this sprint. It would be great to have an activity and lead reporting tool. If I want to provide a report to the CEO on leads or activities, I have to export and make my own charts and graphs. The functionality is already built in to the deal reporting, so hopefully Nimble has considered this and will be adding other reporting functions in the future. More BI functionality would be a plus.

Overall: It's nimble. It's easy to use and has what many small businesses are looking for. The cost is great and very affordable even for a small company just starting out. The new app is great so we now have our contacts on the go and the customer service is so responsive. That alone is enough for me to recommend Nimble.

Nimble is a great Storage solution for enterprise networks and provides ease of management

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Nimble's Storage solution provides several excellent features. Nimble is easy to manage. It's web console is powerful but easy. It is highly reliable due to its architecture and its innovative analytic predictive software which will let you know when you will run out of space or when drives will need to be replaced. It is cost effective as it uses a combination of high speed flash drives and slower non-flash drives. The embedded software marries this all together and provides the speed of an all flash solution at a lower cost. Nimble was recently acquired by HP Enterprise. Please note that this an Enterprise solution and is not appropriate for home or most small businesses.

Cons: While the cost is good compared to other enterprise storage solutions this is still a very expensive product.

Overall: Nimble provides highly available main data storage for enterprise networks. If you need more storage on your network you should evaluate Nimble to see if it is the right solution for your company. A main benefit is that the product is very easy to manage compared to some enterprise storage solutions.

Excellent service for establishing contacts

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is convenient, that in Nimble it is possible to connect at once several accounts of e-mail. Everything works fine and in order to view information from this or that mailbox I do not need to re-log. In addition, I like that I see if the recipient has read my e-mail or not yet. In general, this program helps to keep abreast of events and to systematize the database of contacts.

Cons: Conveniently, all contacts, for example, from LinkedIn can be imported into the system in automatic mode. But here one should be very careful, since Nimble works imperfectly and when importing it often there are errors that are better to check manually.

Vendor Response

by Nimble on August 28, 2018

Hi Galina,

Thank you for sharing your feedback with our team. :)

Nimble enables users to connect as many email accounts as possible. This means you can manage personal email accounts, as well as multiple company email accounts.

When importing contacts to Nimble you can definitely map the fields that you would like to appear in specific locations to ensure that all information within the contacts record appears where you wish. Reach out to care@nimble.com to learn more.

-Olivia | Nimble Customer Success Ninja

Capterra loader

Great customer relationship manager that lets connect with all the social networks.

Apr 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Nimble is a really powerful tool that makes it easy to import contacts from all your social media accounts. Since each of us have activity across each platform, it's hard to keep track of it all in a single place. I can engage with my contacts by email, or on Twitter, and even on Google Plus.

Cons: There are a bunch of interface issues that regularly bug me as a power user. But it's not enough to stop me from using it all day long.

Overall: It allows me to manage all my contacts in a single place. To automatically import them from email, and various social networks, and then to engage with them on the platforms that they like best.

Vendor Response

by Nimble on April 24, 2018

Hi Fraser,

Thanks so much for your positive feedback! Happy to hear that you are utilizing all of Nimble's features on a daily basis! :)

We'd love the opportunity to investigate even the small UI issues you are running into. Feel free to send us an email at care@nimble.com with some details and we'll look into it.

Cheers,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

Capterra loader

Real Time Saver

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that Nimble builds profiles for you when you are browsing the web or using your email so that you can add them to the CRM with a single click and not have to add them manually.

Cons: Each user has different requirements and in my case, I don't use the Deals feature. But looking at the functionality and the ability to have different workflows it looks like a really useful tool for companies that need it.

Overall: I have always used a CRM and have been a slave to whatever system I use. With Nimble I find that the CRM is now my slave which is how it should be.

Vendor Response

by Nimble on August 15, 2018

Hi Thomas,

Thank you for sharing your feedback with our team. :)

The Nimble Social profile matching tool builds records of your contacts based on the social records for that contact. As you visit your contacts records this tool builds the profile that you can now use to help build relationships.

The Deals feature enables users to track sales, campaigns, and projects. To learn more reach out to care@nimble.com.

-Olivia | Nimble Customer Success Ninja

Great CRM for sales but could use additional customization

Apr 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: All in 1 functionality with email, email templates, tasks, contacts, etc. Helps remind me of most important contacts and finds additional contacts. After a short training it's relatively easy to use and effective.

Cons: It's built for traditional sales, but if you want a CRM for other types of business it's less effective. For example, we broker deals between 2 types of companies and its hard in Nimble to monitor this as effective as I would like.

Also, when it synced to my email it added hundreds of irrelevant contacts that it didn't fill in contact details correctly, so I would have to do a lot of manual work. It would be nice if it helped identify people to companies a bit better.

Vendor Response

by Nimble on April 24, 2018

Hi Jason,

Thanks for your feedback and thanks for using Nimble for your email marketing, followup reminders and contact management!

Currently, you can manage one business within Nimble but what many users will do is utilize tags and custom fields to support both of their businesses in Nimble. In regards to contacts from your email account, Nimble does not automatically import contacts but you can add them by clicking the "Import contacts" option and all contacts in your Gmail (for instance) will be added to Nimble. If you'd like to remove this group of contacts you can do this by locating the tag in your Contacts.

Feel free to write to our Customer Success Team for more details. :)

Best Regards,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/

Capterra loader

Really easy to use. A significant help when organising contacts, helping us to reach out properly.

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact it shows what each of our team has written to our clients, and when each of them were last spoken to.

Cons: Love having the tags. However I think there could be a smarter way to organise them, or re-select certain groups, so you're not un-tagging each time you want another group of contacts.

Overall: While organising our list of contacts, this helps us communicate with our current clients more professionally, while collating potential clients details to help our team reach out.

Vendor Response

by Nimble on April 24, 2018

Hi Jack,

Thanks for your positive feedback and happy to hear that you are utilizing Nimble for your team to effectively track communication with your clients!

In regards to your feedback about tags, we'd love to hear more about how you are currently utilizing this feature and whether you have tried our Segmentation feature. This is another way to organize your contacts into groups! Learn more here: https://bit.ly/2Fdv5sL

Feel free to write us at care@nimble.com with any questions.

Best Regards,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

Nimble is a great storage solution and support is very dependable

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Nimble is able to manage our storage well with their software and equipment. They are able to check files for duplicates and filter out unnecessary space needed, so you can use all your space very efficiently. Their support is the best I've had, they will send out parts that are needed, and even let you know if things are going wrong with your equipment. Always very helpful over the phone.

Cons: Few things that I didn't like are, the console page on the web uses alot of flash, so certain web browsers won't work fully. Also, price is pretty high. But as they say, you get what you pay for.

Overall: Able to manage all of my storage in one place

Vendor Response

by Nimble on June 08, 2018

Hi Miguel,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that our Customer Success team has been helpful in your Nimble journey and that you have been able to store all of your contacts in Nimble without creating duplicates.

Best, Olivia
Nimble Customer Success Ninja

The best prospecting tool I have ever used.

Jun 22, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Full disclosure: SmartCloud is a Nimble partner and we have been since Nimble was in Beta. it is the CRM we use internally to support our own sales and marketing efforts and I really like it. Nimble has an attractive UI, it is deceptively simple and easy to use but really powerful. It is simply the best prospecting tool that I have ever used.

Pros: Nimble is a SOCIAL CRM, it is built around social from the ground up and it gathers and imports contact data from all of the major social networks and your email, reducing the data input you need to do. The new Nimble Smart Widget will build a profile of a contact where ever you find it on the web, on social networking sites or just a name in a blog post, from that fragment of information Nimble builds a complete record of the contact based on their social media footprint, giving you a complete picture of who they are and what they do, and importing them into Nimble is then just a simple one click process.

Cons: For organisations and small teams with a longer sales cycle, where the relationship with the customer is the important factor, Nimble is ideal. Companies with a high volume of transactional sales might not find it as appropriate. Reporting could be stronger, but I understand that area of the application should be addressed shortly in an upcoming release. The ability to build a complete profile of a contact on the fly is the real differentiator and I would strongly recommend Nimble.

Vendor Response

by Nimble on June 23, 2015

Mike,

Thanks for taking the time to review us for the GetApp audience :)

Cheers,

Joseph

good way to keep up with client profiles and daily tasks

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I have easy access to client date online as well as on the mobile app. This is how I have primarily used the software. Just learning to use the activity and task options. I'm sure there are more ways to utilize the software but I haven't taken time to learn them

Cons: It would be great to customize some of the items to fit my business. I also am not sure if there is a way to be notified of client birthdays in advance. this would be very helpful.

Vendor Response

by Nimble on April 24, 2018

Hi Tammy,

Thanks so much for your positive review and for being a long time Nimble subscriber! We are happy to hear that you are using Nimble to access your contact data online and within our mobile app.

We'd love to share more information on how you can utilize Tasks and receive notifications for your client's birthday! We have a great blog on our website that offers some tips! Check it out here: https://www.nimble.com/blog/celebrating-birthdays-in-nimble/

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

Easy to slip into use of this product and find new features as you go. Powerful way to connect.

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and integrations with many different facets of the latest tools for communications i.e. email, social media etc.

In addition, the tracking against contacts is helpful for drill down and contact updates. Great for sales and marketing collaboration.

Cons: Missing - Integration with email software tools such as Mailchimp. Missing - impact and sentiment analysis in Social Media. Missing - Blog post impact analysis stats would be useful as

Overall: Quick monitoring of social media and ability to response swiftly to capture interest of followers, commentators and inquiries.

Vendor Response

by Nimble on June 14, 2018

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying integrating your email account to your Nimble account. After connecting your email account to Nimble, the last 90 days worth of your emails will sync to Nimble and continue to sync moving forward. You can also send and receive emails directly within your Nimble account.

You can definitely create an integration with Nimble and your MailChimp account. We offer a direct integration, in addition, you can use our native PieSync integration.

Best, Olivia
Nimble Customer Success Ninja

I've been using Nimble CRM for 8 years. I rely on it for Marketing, Sales and Fee earning activity.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and user interface make Nimble CRM a pleasure to use. The Browser Widget means it's available when I use other applications like LinkedIn and Google Search. The Discovery function means creating prospect records is much quicker because of the support the Nimble app provides. And there are many other aspects I could list.

Cons: Importing files of records and synchronisation has resulted in duplicate records and the system could provide better tools to identify duplicates - once identified the merge records function is very good.

Vendor Response

by Nimble on June 05, 2018

Hi Mark,

Thanks for your feedback! :D

We are so glad to hear that the Nimble Contact Add-in has created ease in your marketing efforts!

You can definitely merge your contacts upon import in order to avoid duplicates! I would be happy to share the steps to complete this process. If you were interested, please write to us at care@nimble.com.

Looking forward to hearing from your,

Olivia

Good introductory CRM System

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Inexpensive, good social features, integration to Mailchimp. Easy to learn. ability to pull in data from social media.

Cons: Poor reporting, data merging, lack of canned integrations (Quickbooks, etc.). Need to have parent child relationships in product.

Vendor Response

by Nimble on April 24, 2018

Hi Steve,

Thanks for sharing your feedback with us and happy to hear that you are using Nimble for our social features, MailChimp integration and more!

I wanted to share that we now integrate with Quickbooks through PieSync. Learn all about the integration here: https://bit.ly/2Jqzon3

Your feedback about our reporting and data merging is important to us. We'd like to learn more about how you are currently utilizing these features. Please write us at care@nimble.com and we'll be happy to make some suggestion and collect additional feedback. :)

Best Regards,

Samantha
Lead Customer Care Ninja | Nimble CRM
care@nimble.com

P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/