# Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews/ --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Nimble Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Beginner-friendly and intuitive design 91% positive reviews out of 324 Most reviewers find ease of use valuable, highlighting the simple interface, quick learning curve, and straightforward setup. Confusing and costly pricing structure 36% negative reviews out of 229 Some reviewers indicate pricing is high, with extra charges for features, confusing plans, and limited value for smaller teams. Comprehensive relationship management features 95% positive reviews out of 173 Most reviewers indicate client relationship management centralizes contact data, streamlines communication, and supports personalized customer engagement. Emma S. Business Administrator, 1,001 - 5,000 employees. "It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed." Limited and unreliable mobile experience 37% negative reviews out of 108 Some users comment mobile app functionality is lacking, with slow performance, missing features, and frequent crashes. Robust activity and deal tracking 95% positive reviews out of 128 Most reviewers describe tracking as efficient for monitoring communications, managing sales cycles, and organizing follow-ups across channels. Frequent bugs and technical glitches 61% negative reviews out of 83 Some users report bugs and issues, including instability, unresolved errors, and occasional problems with updates or features. ## Showing most helpful reviews Showing 1-25 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joel B. Administrative Secretary Consumer Electronics Used the software for: 6-12 months ### "What I think about Nimble" February 18, 2023 4.0 I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking. Pros It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble Cons Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Automation was mainly the issue for me. I would want to be able to generate sequences more automatically, but I was constrained by the time allotted for completion. I attempted to learn more about it, but I don't have the opportunity to change that aspect, so I didn't have the correct experience. Review Source WB Walter B. Director of Sales Computer & Network Security Used the software for: 1-2 years ### "Nimble is a great CRM for small and medium business." July 26, 2023 5.0 With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price. Pros Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs. Cons At this moment Nimble has everything we need where we are at and we continue to grow. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and seem more functional for what we need without having to additional for some of the features we gained switching. Review Source VR Verified Reviewer Managing Director Real Estate Used the software for: 6-12 months ### "Private Commercial Real Estate Debt Company Reviews Nimble" June 23, 2015 3.0 We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin. Pros We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features. Cons 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't. Review Source Response from Nimble June 23, 2015 Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter. For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble. For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result. All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top. Best, Joseph JC JIm C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best of the best for newbies (oldies, too, maybe)" April 29, 2021 5.0 Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!? Pros It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature. Cons I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Nimble Ease of use, intuitive interface. It works how I work. Review Source AA Alhassan A. Research Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "If you can't afford to hire a systems administrator, Nimble can be a great substitute" June 11, 2021 4.0 My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free. Pros What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week. Cons Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them. Review Source YJ Yashovardhan J. Researcher Education Management Used the software for: 1-2 years ### "Best management and CRM platform" November 22, 2022 5.0 Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data. Pros There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers. Cons I didn't like that it was difficult to find contact information for people outside of my organization. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Nimble There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team. Review Source JG Jeffrey G. Infrastructure Administrator Retail Used the software for: 2+ years ### "Nimble Storage - Best in class" November 7, 2019 5.0 We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support. Pros The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid. Cons There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers. Switched from [Data Infrastructure Management](https://www.capterra.com/p/118936/Cloud-ONTAP/) Netapp at the time could provide us with a solution that worked for our business Review Source KM Kayla M. Business Owner Accounting Used the software for: 1-2 years ### "Nimble Review: The Difference of Opinions with Business Owners " November 4, 2020 4.0 Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad. Pros The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application. Cons The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Nimble was perfectly priced and the customer service was absolutely wonderful. Review Source AP Anil P. Editor Entertainment Used the software for: I used a free trial ### "Creative Alliance Review" July 6, 2023 5.0 Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software. Pros We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner. Cons We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use. Reason for choosing Nimble After testing Nimble, it is much more simplistic and useful than others that we have used. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) Nimble is much more easier to use after testing the software. Review Source Stacy C. Business Development Manager Internet Used the software for: Less than 6 months ### "Streamline your productivity" July 18, 2019 5.0 Good so far. Easy to use and is compatible with MS 365 Pros Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere! Cons They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted to try something more up to date with technology. Review Source CD Carl D. News Director Broadcast Media Used the software for: Less than 6 months ### "Email marketing the professional way!" September 24, 2024 4.0 Overall, a good experience, and effect way to do email marketing campaigns. Pros Great for email campaigns, newsletters, and easy to use! Cons Kind of expensive compared to other options. Review Source Scott A. G. owner Media Production Used the software for: 2+ years ### "Nimble...pretty solid CRM" January 14, 2020 4.0 Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building. Pros Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client. Cons I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for information regarding what was useful during a particular event. However, this integration very often asks about personal calendar events which have no bearing on customer relations and are not very useful for business building. I have not yet figures out how to select which calendar events should receive these post event prompts and which ones should not. So, this particular calendar integration has become somewhat instrusive and not easily mitigated. Review Source DN Debbie N. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Nimble from a Person who is not techie" February 2, 2023 5.0 Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support Pros users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes. Cons Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms. Review Source iM ibrahem M. nursing specialist Health, Wellness and Fitness Used the software for: 2+ years ### "The best contact management app to help you become more productive" April 22, 2023 5.0 You can use several smart devices at the same time or be a person who likes to change his phone every once in a while and your contact lists are indispensable on any device. You do not want to lose any number registered on your phone, which is what the Nimble contact management application does as a basic task, with the possibility of deleting duplicate names and purifying and classifying the list.In addition, you can easily classify, filter and modify your mobile contact lists and then export them in several formats or send them to another mobile you use. It is very excellent in contact management tools and is preferred by entrepreneurs as well in recording data and phone numbers and reusing it in social media platforms and advertisements. There are several advantages that prompt you to use the Nimble application to manage contacts on your mobile phone now. Pros It is the right application for you as it allows you to store all your contacts under one umbrella. Cons Unfortunately, it is not a completely free app Review Source Richard T. IT Business Growth Expert Used the software for: 2+ years ### "Great Social CRM system for industry experts, consultants and coaches" February 8, 2018 5.0 Easily keep track of important relationships. Reminders to stay in touch with people. Strong integration with Google Apps. Pros I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion. In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships. Cons The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access. The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more. Review Source Response from Nimble June 6, 2018 Hi Richard, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble. At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API. However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn! Best, Olivia Jeff P. President Marketing and Advertising Used the software for: 2+ years ### "A must for any small business owner" December 14, 2016 5.0 I have provided my clients with many options over the years relating to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the bells and whistles, Nimble has focused on the features that most sales and business people require to maintain, grow and nurture relationships. I highly recommend Nimble. Pros Ease of use. Teams can easily adopt and use. Works with Gmail and Chrome Can create other rules within Zapier Great interface Cons Does not sync with other programs real efficiently. (For example, if I create a tag such as Newsletter to sync with my marketing automation system, if it's not done at the inception of creating the contact it will not sync. Not good. ) I also would like to see the ability to create an email signature with logo and links that is more robust than entering HTML code. It would also be nice it automatically created a contact in Google Contacts as well so you could easily sync both Nimble and Google Contacts. Review Source Response from Nimble December 15, 2016 Hi Jeff, Thanks so much for sharing your review of Nimble! We're very glad to hear that Nimble's ease of use helps you to share it with others. :) With regards to syncing contacts, have you checked out our integration with PieSync? This enables an automatic, two-way syncing of your contacts between Nimble and Google Contacts, as well as many other apps! Learn more here: http://help.piesync.com/connector-apps/nimble Having a more robust built-in email signature feature would be a great addition to Nimble, and we will be sure to share this with our Product team for consideration! If you have any questions, please feel free to reach out to care@nimble.com, and we'll be happy to assist! OD Okunade D. Customer assistant representative Consumer Services Used the software for: 2+ years ### "Social Media Interaction can be better" December 23, 2022 5.0 Nimble has helped me to manage my desk work properly but I believe there's always room for improvement, especially with the project management. Pros The software makes contact management simple and also social media integration provides actionable insights.Sending group messages and mass mailings with contact segmentation is what I love most because personally sending emails and constructing PowerPoint is my job but with nimble I rest assured that sending emails is quicker. The price is also inexpensive compared to its competitors. Cons Inability to track emails, while sending emails, especially mass mailing.Also, project management features need to be operated on so that people like me can enjoy the features better. Review Source ED Evan D. CEO Computer Software Used the software for: 6-12 months ### "Mixed results. Flawed, but still the best match for us." September 28, 2015 3.0 Pros We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: \* Price point is reasonable \* Automatic integration with gmail - communications over email with a contact show up with no extra work from us \* Automatic integration with social media \* Shared information with several people on our team \* Reminders to stay in touch with people can be easily created at the same time the contact is created Cons I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway. Review Source Peter C. CTO Computer Software Used the software for: 2+ years ### "Best Top Rated CRM" November 6, 2022 5.0 Imperatively unique platform! Best sales platform Pros Customer relation management, Lead management and social media integration Cons User interface , nimble needs to enhance the user interface . Reason for choosing Nimble Great CRM and sales leads Review Source SB Sara B. Teacher Education Management Used the software for: I used a free trial ### "Awesome interface " September 27, 2024 5.0 I have used it for LinkedIn reviews and to connect with colleagues Pros I liked that it was similar to LinkedIn, and is an easy interfact Cons I didn’t have any negative experiences with this Review Source FA Fidelis A. Sales Executive Information Technology and Services Used the software for: 6-12 months ### "Nimble 2021 review" March 9, 2021 5.0 My overall experience is great. The cost is good compared to other software. I can easily add anyone as my contact from social media platforms via a browser extension. Pros Nimble is a professional CRM software, great at integration with social media. On the dashboard, it has great features such as Deals, Events, Tasks, pipeline, Email Tracking, and stage funnel. The new contact features help me to have one-page information about my activities with my contacts including our chat history and social media channels. I can easily track my contacts and know when they open my sent emails. Nimble is convenient; I can use it on my phone or on my laptop. It's a fantastic CRM manager that gives us great tools to help us do our jobs better every day, such as automating our work schedules with a calendar, contact management, and the visualization of correspondence history and email in conjunction with different social networks so we can review them. It's easy to use, integrates with social media, and facilitates relationships. Cons I'd like to see a more relaxed and adjusted GUI to streamline different features, one of which is the ability to easily see priority contacts without having to open the entire database. Having the most up-to-date or important knowledge would be ideal; it would be a more intuitive method for our work, and we would save a significant amount of time. Review Source AF Agustin F. Market Research Market Research Used the software for: 2+ years ### "Business management at the level of organizations " June 22, 2023 5.0 Nimble software is a quality technological solution for business management. All in all, the investment of time and resources in this tool is worth it, since it offers numerous advantages to improve the efficiency and productivity of your company. Pros I like it because this software has tools such as Kanban boards, analysis dashboards, and other resources to help users plan and manage projects effectively. In addition, Nimble software also allows you to automate tasks such as sending and tracking emails, recording data, and performing other functions that require time and attention. Cons To use this tool effectively, it is necessary to invest some time in understanding its functionalities but it is still one of the best of its kind. Review Source KS Kurt S. Owner Management Consulting Used the software for: 2+ years ### "Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp" September 18, 2017 4.0 All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works. And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018. Pros Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning. Cons That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years. Review Source Response from Nimble September 21, 2017 Hi Kurt, Thanks for sharing your review of Nimble. I can assure that all feedback and feature requests, we receive have been shared with our Product team to further improve our CRM. Most of the key features we introduce have come from the feedback of our users, therefore, any feedback you give us is definitely taken into consideration. Although we are not always able to deliver on every feature request, all request are documented and shared with the team! I would love to understand more about the issues you are experiencing with tags and exporting contacts from Nimble to MailChimp, I'm sure any issues you are experiencing can be resolved by our Care Team! We would also be happy to share insight on how to use your LI/FB accounts with Nimble :) Additionally, we are compliant with all EU laws. View our Privacy Policy here: http://www.nimble.com/company/privacy/ Feel free to reach out to us at care@nimble.com where we can better assist. Best, - Samantha Ross K. Executive Agent Management Consulting Used the software for: 1-2 years ### "Nimble - Easy to Use, Awesome features" June 21, 2015 5.0 I use Nimble for the usual CRM features, lists, opportunities, Email, follow-ups. However, the key benefit for me is the ability to see contact's details in one place, see and send emails from within Nimble. See and share social media posts by person and more. Including scheduling. The really awesome feature is the new Nimble Smart App for Browsers. I'm Chrome a lot particularly in social media. The ability to highlight a person's name then Nimble builds a profile before your eyes based on their on-line presence is so useful and time saving. Then, I can add them to Nimble on the click of a button and edit the details. No need to open Nimble. Then, I can send them a message or add a note, task or opportunity. Again without going into Nimble itself. You can also do similar stuff from within Hootesuite. Nimble is so good at helping you build contact relationships in real time. It saves time because you can access so much from your browser or within Nimble itself. It has lots of connections. Nimble is a really great CRM if you want standard CRM features plus interactivity through social media. Pros Simple to set-up Intuitive to use "Today Page" gives you the quick of what is happening and what needs to happen. Nimble Smart App for Browsers Ability to add customise fields Mobile app useful when on the road. Cons Email is a little basic for formatting. Lack of link to Outlook Calendar Can't crate a report on Birthdays even they are displayed Can't set contacts as private. Despite these points I highly recommend Nimble for people wanting to proactively build relationships bases on the fullest possible information yet still use standard CRM features. Review Source Response from Nimble June 22, 2015 Thank you for the review, Ross! We appreciate having you as a Nimble user and advocate! Michael M. Founder & Principal Consultant Information Technology and Services Used the software for: 1-2 years ### "The best prospecting tool I have ever used." June 23, 2015 4.0 Full disclosure: SmartCloud is a Nimble partner and we have been since Nimble was in Beta. it is the CRM we use internally to support our own sales and marketing efforts and I really like it. Nimble has an attractive UI, it is deceptively simple and easy to use but really powerful. It is simply the best prospecting tool that I have ever used. Pros Nimble is a SOCIAL CRM, it is built around social from the ground up and it gathers and imports contact data from all of the major social networks and your email, reducing the data input you need to do. The new Nimble Smart Widget will build a profile of a contact where ever you find it on the web, on social networking sites or just a name in a blog post, from that fragment of information Nimble builds a complete record of the contact based on their social media footprint, giving you a complete picture of who they are and what they do, and importing them into Nimble is then just a simple one click process. Cons For organisations and small teams with a longer sales cycle, where the relationship with the customer is the important factor, Nimble is ideal. Companies with a high volume of transactional sales might not find it as appropriate. Reporting could be stronger, but I understand that area of the application should be addressed shortly in an upcoming release. The ability to build a complete profile of a contact on the fly is the real differentiator and I would strongly recommend Nimble. Review Source Response from Nimble June 24, 2015 Mike, Thanks for taking the time to review us for the GetApp audience :) Cheers, Joseph Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.