---
title: "Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/123032/Nimble/reviews/"
page_type: "reviews"
language: "en"
---

Nimble

4.4 (1868)

[View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 8th, 2026

# Reviews of Nimble

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

CB

Chelsea B

Graphic DesignerGraphic Design, Self-employedUsed the software for: I used a free trial.

“Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.“

November 10, 2024

AA

Alex A

Peer support specialist, drug and alcohol counselorMental Health Care, 51 - 200 employeesUsed the software for: I used a free trial.

“How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that.“

April 4, 2026

Abel A

AgentHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.“

October 11, 2023

BL

Byron L

BloggerInternet, 51 - 200 employeesUsed the software for: 6-12 months.

“The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan).“

November 7, 2022

JM

Jaime M

Regional Sales ManagerIndustrial Automation, 201 - 500 employeesUsed the software for: More than 2 years.

“Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management.“

January 8, 2025

DN

Debbie N

ManagerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.“

February 2, 2023

Sally K

designerApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years.

“It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.“

September 24, 2024

HS

Harsha S

Web DeveloperComputer Software, Self-employedUsed the software for: 1-2 years.

“Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of a learning curve before they can be fully utilized.“

February 23, 2023

## Showing most helpful reviews

Showing 1-25 of 1868 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stacy C.  
Business Development Manager  
Internet  
Used the software for: Less than 6 months

### "Streamline your productivity"

July 18, 2019

5.0

Good so far. Easy to use and is compatible with MS 365

Pros

Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere!

Cons

They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Wanted to try something more up to date with technology.

Review Source

WB

Walter B.  
Director of Sales  
Computer & Network Security  
Used the software for: 1-2 years

### "Nimble is a great CRM for small and medium business."

July 26, 2023

5.0

With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price.

Pros

Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs.

Cons

At this moment Nimble has everything we need where we are at and we continue to grow.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Pricing and seem more functional for what we need without having to additional for some of the features we gained switching.

Review Source

VR

Verified Reviewer  
Managing Director  
Real Estate  
Used the software for: 6-12 months

### "Private Commercial Real Estate Debt Company Reviews Nimble"

June 23, 2015

3.0

We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Review Source

Response from Nimble

June 23, 2015

Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter. For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble. For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result. All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top. Best, Joseph

JC

JIm C.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best of the best for newbies (oldies, too, maybe)"

April 29, 2021

5.0

Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

Pros

It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Cons

I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Nimble

Ease of use, intuitive interface. It works how I work.

Review Source

AA

Alhassan A.  
Research Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "If you can't afford to hire a systems administrator, Nimble can be a great substitute"

June 11, 2021

4.0

My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free.

Pros

What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week.

Cons

Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Netskope One Platform](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Nimble

Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them.

Review Source

YJ

Yashovardhan J.  
Researcher  
Education Management  
Used the software for: 1-2 years

### "Best management and CRM platform"

November 22, 2022

5.0

Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data.

Pros

There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers.

Cons

I didn't like that it was difficult to find contact information for people outside of my organization.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Nimble

There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team.

Review Source

JG

Jeffrey G.  
Infrastructure Administrator  
Retail  
Used the software for: 2+ years

### "Nimble Storage - Best in class"

November 7, 2019

5.0

We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

Pros

The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

Cons

There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

Switched from

[Data Infrastructure Management](https://www.capterra.com/p/118936/Cloud-ONTAP/)

Netapp at the time could provide us with a solution that worked for our business

Review Source

KM

Kayla M.  
Business Owner  
Accounting  
Used the software for: 1-2 years

### "Nimble Review: The Difference of Opinions with Business Owners "

November 4, 2020

4.0

Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

Pros

The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

Cons

The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Nimble

Nimble was perfectly priced and the customer service was absolutely wonderful.

Review Source

AP

Anil P.  
Editor  
Entertainment  
Used the software for: I used a free trial

### "Creative Alliance Review"

July 6, 2023

5.0

Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software.

Pros

We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner.

Cons

We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use.

Reason for choosing Nimble

After testing Nimble, it is much more simplistic and useful than others that we have used.

Switched from

[Netskope One Platform](https://www.capterra.com/p/130671/Insightly/)

Nimble is much more easier to use after testing the software.

Review Source

AR

Andrew R.  
Storage administrator  
Education Management  
Used the software for: 2+ years

### "Great product all around!"

October 13, 2022

5.0

Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy to navigate and use. Very few issues at all, HPE is great about finding potential issues before they become and actual issue.

Pros

Almost everything! Speed, reliability, ease of upgrading, and support!

Cons

Some of the software front end is a bit hard to read. The ability to use it is easy and okay but some of the information is presented to you in a way which isn't the easiest to understand (still way better than other products though)

Reason for choosing Nimble

Similar is performance but the Nimble was more cost efficient

Review Source

VR

Verified Reviewer  
Web Marketing  
Market Research  
Used the software for: 2+ years

### """""My review on Nimble"""""

February 12, 2023

4.0

The software is comprehensive and offers a range of features and benefits, including contact management, social media integration, email management, sales and marketing automation, and reporting and analytics.

Pros

I particularly appreciate the reporting and analytics capabilities of Nimble. The software provides valuable insights into my customer relationships and interactions, allowing me to make data-driven decisions. Additionally, the sales and marketing automation tools, including lead capture, lead nurturing, and lead scoring, are a great asset in streamlining and optimizing my sales and marketing processes. Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within the software.

Cons

I am impressed with the software's ability to streamline and simplify my business processes, and I have found it to be a valuable tool for managing my customer and prospect interactions. Overall, I have no complaints about my experience with Nimble and am very satisfied with its performance.

Review Source

Rishiv R.  
Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Best CRM"

April 20, 2022

4.0

I am having more and more great experience with this software by using it in daily basics.

Pros

The thing I like the most about this software is it is efficient and functional. I can see every bit of improvement and all data within few touches.

Cons

I feel for the beginners it is very difficult to understand and they get lost in this software. Can improve by making it more easy to understand and by solving this issue more clients can be drawn into this.

Review Source

Ahmed A.  
Marketing manager  
Internet  
Used the software for: 1-2 years

### "My review of the popular nimble app hastened it."

February 3, 2023

4.0

Pros

One of the great features of nimble is that I can merge all my accounts in a simple and easy way, and this helps me to access it easier, and among these features also is that it is an application that can be accessed from any device in the world and I am not restricted to only one device or computer, I can use it on any time and anywhere

Cons

The application is great and does not contain the negatives in an exaggerated way to present negatives about it, but I see that some destinations, especially the main ones, are a little crowded. This problem can be solved by making more than one other form to avoid crowding and facilitate use more compared to similar applications .

Review Source

Elijah J.  
Automation Engineer  
Financial Services  
Used the software for: 2+ years

### "Phenomenal software to increase power and agility in business management."

May 24, 2023

5.0

Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions.

Pros

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Cons

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Review Source

Kate M.  
Founder  
Education Management  
Used the software for: 6-12 months

### "It's fine for social crm and selling. Don't try to get too creative with it."

June 23, 2015

5.0

This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.

Pros

Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.

Cons

My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.

Review Source

Response from Nimble

June 23, 2015

Hi Kate, Thanks for taking the time to share your feedback about Nimble. Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users. For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities. Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level. If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help. Best, Joseph

RK

Ross K.  
The Client Orchardist  
  
Used the software for: 2+ years

### "Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities."

September 24, 2017

5.0

Pros

1\. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available). You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them. While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble! Nimble has similar add-ins for GMail and MS Outlook 3. Having my e mail and calendar and CRM information in one place is invaluable. 4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists. 5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company. The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp. Nimble has all standard CRM functions.

Cons

The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.

Review Source

OD

Okunade D.  
Customer assistant representative  
Consumer Services  
Used the software for: 2+ years

### "Social Media Interaction can be better"

December 23, 2022

5.0

Nimble has helped me to manage my desk work properly but I believe there's always room for improvement, especially with the project management.

Pros

The software makes contact management simple and also social media integration provides actionable insights.Sending group messages and mass mailings with contact segmentation is what I love most because personally sending emails and constructing PowerPoint is my job but with nimble I rest assured that sending emails is quicker. The price is also inexpensive compared to its competitors.

Cons

Inability to track emails, while sending emails, especially mass mailing.Also, project management features need to be operated on so that people like me can enjoy the features better.

Review Source

ED

Evan D.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Mixed results. Flawed, but still the best match for us."

September 28, 2015

3.0

Pros

We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: \* Price point is reasonable \* Automatic integration with gmail - communications over email with a contact show up with no extra work from us \* Automatic integration with social media \* Shared information with several people on our team \* Reminders to stay in touch with people can be easily created at the same time the contact is created

Cons

I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

Review Source

Peter C.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Best Top Rated CRM"

November 6, 2022

5.0

Imperatively unique platform! Best sales platform

Pros

Customer relation management, Lead management and social media integration

Cons

User interface , nimble needs to enhance the user interface .

Reason for choosing Nimble

Great CRM and sales leads

Review Source

TJ

Tamas J.  
Chief Strategic Officer, Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Hands down the best contact manager there is!"

December 14, 2016

4.0

I think I reviewed all notable CRM solutions suitable for SMB-s and single entrepreneurs - and Nimble is the best in overall. I think it's an important point that by focus CRMs can be divided into several subcategories: Nimble is mainly and mostly an outstanding contact manager. You can manage 1 pipeline, and get basic conversation reminders, but there are other tools more focusing on those and do a better job (but failing in many basic things). And to be honest, if you need many pipelines across teams with various stages and data, an automated google sheet will do a terrific job. What makes Nimble so great in contact management? Features mean only a theoretical solution, unless it's a quick and easy functionality, and this is where I haven't found any better. If you are looking for new prospects, or contacts on LinkedIn, or on the net, with the Nimble App you can add them with the right tags immediately. Company details are handled intelligently, duplications are easy to solve...much easier than elsewhere. And since the last big update, the search and segment became really awesome. You can really micro-target who you want to contact, it also works great for recruiting work or client care. There are some things that are there but less useful in practice, and there are a few that could be improved. The contact manager and search functionality are perfect. What I found impractical: All messages shown unstructured. In theory, it's good to see twitter, email etc in the same list, but in practice, if you get 50 e-mails/day it already becomes less of a home than your Outlook or Gmail inbox. Templates and group messages with Merge tags are great productivity boosts. I understand the concept of the recommendations on the dashboard..but never ever used anything from it. Could be improved: on the contact profiles, there is a lot of micro-clicking. The UI could be a little bit cleaner. Also, there could be more pipeline than 1. I guess that's it! Great Contact management CRM, I highly recommend it!

Pros

Contact management, Nimble App, Search and segment options, templates with merge tags

Cons

only 1 pipeline

Review Source

Response from Nimble

December 16, 2016

Hi Tamas, Thanks so much for submitting your detailed review and feedback for Nimble! We love to see our users taking full advantage of our contact management and messaging tools. :) Did you know that your Messages tab has sorting options? From within any folder, you may choose to display only email or Twitter, as well as only a specific email account, and only DM's or retweets! See screenshot: http://www.screencast.com/t/Fv55e9TyqoBg While we don't have an ETA to share at this time, having multiple pipelines for the Deals tab is definitely on our roadmap! Please keep an eye out for updates. ;) If you have any questions, please don't hesitate to reach out to us at care@nimble.com! Cheers,

Nurul Saidah M.  
Personal Banker  
Banking  
Used the software for: 2+ years

### "Marketing tools with Nimble"

May 25, 2022

5.0

Pros

It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.

Cons

It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.

Review Source

Abdelkadir B.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Nimble user review"

July 27, 2022

4.0

We utilize this tool to facilitate numerous sales transactions with partners throughout the globe. The platform ensures clear visibility by delivering the right message to the partner members. The tool is quite dynamic and adaptable overall.

Pros

Through a variety of methods, including email and the web, we have been able to reach potential customers more effectively. It features a reasonably straightforward, intuitive, and well-organized user interface, and it is a reasonably comprehensive CRM that combines other programs effectively.  They provide reliable help that pays close attention to online inquiries.

Cons

It is excellent in every way, and as of right now, no problems with CRM have been discovered. however, I think it's better for small businesses than for large ones.

Review Source

HS

Harsha S.  
Web Developer  
Computer Software  
Used the software for: 1-2 years

### "Nimble: This Tool Can Boost Your Productivity and Efficiency."

February 23, 2023

4.0

Overall, Nimble is a powerful tool that can greatly improve your business's customer relationships and workflow, making it a worthwhile investment for many organizations. Nimble offers a mobile app that allows you to access and manage your customer data on-the-go, ensuring that you can stay productive and responsive even when you're away from your desk.

Pros

Nimble's ability to consolidate customer data from various sources into one easily accessible platform. This allowed me to quickly and effectively manage my customer relationships, resulting in better communication and increased productivity. Additionally, I may appreciate the software's intuitive interface and customizable dashboards, which can be tailored to suit my specific needs and preferences.And its ability to integrate with various third-party applications and tools, such as Gmail, Outlook, and Slack, among others. This allowed me to streamline my workflow and reduce the time spent switching between different tools and platforms.

Cons

One potential downside is that I personally find the pricing to be relatively high compared to other customer relationship management (CRM) tools on the market, but these are minor issues that can be overcome with a bit of investment and effort. Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of a learning curve before they can be fully utilized.

Review Source

John Tayo K.  
Digital Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "One of The Best CRM Software in The Market"

January 24, 2022

5.0

Nimble is an Outstanding Software.

Pros

The UI and UX design is outstanding. Easy to use, easy to navigate. I also love the fact that you can integrate other softwares such as Gmail, Microsoft office,... In my opinion I totally Love Nimble it works for me, totally.

Cons

There's nothing not to like about this software. Though it could be a little tricky for Newbies but they'll get used to it in no time.

Review Source

LC

Laxman C.  
Data analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Nimble is one of the leading tool with various technologies in the global market"

February 12, 2022

4.0

Pros

Ease of access, user friendly interface, advanced features, speed of the service

Cons

No any issues as such. Keep the tool as it is

Review Source

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