# Page 16 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 16 - Reviews of Nimble ## Showing most helpful reviews Showing 376-400 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Colin S. Co-owner Entertainment Used the software for: 6-12 months ### "Yes and no.." August 3, 2018 4.0 Pros Easy to use, lots of information available to user. Cons When writing an email, if I leave the program does not remember the email, I have to start again. Review Source Response from Nimble September 14, 2018 Hi Colin, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to access your information directly within Nimble. You can definitely create and complete emails in your Nimble account. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja BL Bipin L. Software Engineer Computer Software Used the software for: 6-12 months ### "Review of Nimble" November 22, 2022 5.0 Overall, Nimble is great app as it includes multiple useful functionality such as email marketing and ad management, contact management and many more at a single place. Pros Firstly, it is easier to integrate. Contact management is quite good as contacts are imported into the CRM.Finally, it is helpful to keep track of each customer and their needs in continuous time. Cons Personally, I didn't find any issue using it. Review Source Travis S. President / CEO Information Technology and Services Used the software for: Less than 6 months ### "Intuitive, powerful and affordable CRM application." December 5, 2018 5.0 So far we love it and look forward to growing our company with it! Pros We just started using Nimble CRM and we're really starting to dig it! The prospector tool is really cool :-) If you are a small business owner looking for an intuitive, powerful and affordable CRM application..look no further! It integrated with TONS of marketing apps like Mail Chimp and Salesforce and also syncs with social media to give you alerts and notifications. Finally the best part is the prospector piece..simply hover your mouse over an email or company name or persons name and instantly get information about them and then optionally add them to your account. Cons I wish you had the ability to create landing pages and subscription forms, instead you need to use a 3rd party app to do this. Review Source RL Remus L. Real Estate Agent Real Estate Used the software for: 1-2 years ### "Wasted my money!" July 6, 2021 1.0 Not worth your time. Pros It's a CRM with full of beautiful UI and features. Cons But the main thing of a CRM is used to maintain sales person daily routine and their customer inforamtion. However, Nimble makes it too complicated. As a realtor, I don't recommend. It takes too much time to learn and hardly save the information, sometimes will bug out the new data and gone nowhere and need redo the process again. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Actually just another scam CRM software. Review Source Joseph L. CEO Used the software for: 6-12 months ### "easy, user friendly, comprehensive " January 16, 2018 5.0 Pros The system is constantly at work for you. After one uploads the contacts, everything is connected and it's really scheduled in how it operates, something I as an entrepreneur need greatly. Cons It's sometimes difficult to get customer service on the line for some personal training and the sessions are limited in the amount of time you have with them. Review Source Response from Nimble June 6, 2018 Hi Jospeh, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying how Nimble's Social Profile feature assists you in building your contacts records. We are always happy to hop on a phone call to go over any questions that you may have. In addition, we provide a Q&A Monday through Friday from 9:00AM to 9:30 AM Pacific time. If you were interested in learning more details please feel free to reach out to us at care@nimble.com. Looking forward to speaking with you, Olivia AK Andrei K. CTO Computer Software Used the software for: 2+ years ### "Good service, but can be improved" November 5, 2018 5.0 Pros I have been using Nimble for 3 years now. With this service, I found several new employees and many clients. What I like most is that Nimble has a handy extension for Google Chrome. With it, you can capture the contacts of users from Twitter from Facebook. Cons There are no drawbacks, but there is a wish. You can improve the expansion and add the ability to capture contacts from Slack. I do not know why the developers have not done this yet, since Slack is popular among many companies. Review Source TM Tyler M. Director Used the software for: ### "Barely used the product during the trial period" September 25, 2017 3.0 Pros A lot of interesting features that similiar programs don't offer for the same price point. With more tutorials, I would take greater advantage. Cons Not very user friendly and lack of easy to follow instructions/tutorials makes the system a little difficult to learn Review Source Response from Nimble September 27, 2017 Hi Tyler, Thanks for your feedback and we are happy to hear that you found our pricing fair! We have some great tutorials you can find on our Youtube channel here: https://www.youtube.com/channel/UCbDjt1INYICBv2YPZWgCZKw I also would like to invite you to check out our webinars that we host Monday through Friday, 9:00 am to 9:30 am Pacific time. In addition, on Wednesdays, we host our 'Intro to Nimble' webinars, 10:00 to 11:00 am Pacific time, to demonstrate the what Nimble has to offer. In addition, we would love the opportunity to schedule a time with you for a personalized demo to go over how Nimble can work for you! If you were interested, please feel free to sign up for a time on our Sales Directors calendar here: https://calendly.com/brianatnimble Please feel free to write to us at care@nimble.com, we are always happy to help! Best Regards, Olivia DG Dan G. Information Systems Supervisor Telecommunications Used the software for: 1-2 years ### "Works great" March 13, 2018 5.0 Pros Ease of use and adding shelves. Training came to town and was very informative. Drives array runs very fast and did what we needed to get required I/O's. Cons Cost, The price is very expensive for the space you get. Hard to justify purchase and then to add additional space. Review Source Response from Nimble June 15, 2018 Hi Dan, Thank you for sharing your feedback with our team. :) We are so glad to hear that our Customer Success team was able to assist you and your team in getting started with all of the features that Nimble has to offer. Our team provide OnBoarding and Q&A's Monday through Friday from 9 AM to 9:30 AM Pacific time that you can always hop on to ask any questions. Reach out to us at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja VR Verified Reviewer Sr. System Administrator Computer Software Used the software for: 1-2 years ### "Best world class storage array solution" September 22, 2018 5.0 Best Storage Array with snapshot and deduplication features. We never had any issues in last 2 years. Pros Best SSD cache, typically see 95% + cache hits daily, Great Support, Cost effective, Best Cloud Management dashboard (Infosight) Cons We didn't have any issues in the last 2 years Review Source AL Anna L. Project leader Marketing and Advertising Used the software for: 2+ years ### "I’s getting even better" September 29, 2018 5.0 My day start with Nimble as it is integrated with my calendar. I open it up to make notes or resceduel events Pros Very easy to use, to scheduele follow up on contactpersons and estimate sales deals. In combination with Trello planning its easy to be on the go and ceep tracking of everyting Cons More integrations between Nimble event and other apps Review Source HP Hakeem P. Ceo Architecture & Planning Used the software for: Less than 6 months ### "Nimble is the way of the future" December 30, 2016 4.0 I have been using nimble for 5 months and switched from insightly. It has been an upgrade with regard to functionality and tools and api integrations. I would like to continue to grow my efficiencies and my company using nimble. I would like to see the following in the future. : 1) More call center integration. I would like to be able to track phone calls and integrate my voip service to dail directly from nimble. I currently have my chrome browser set up to recognize phone number links. Furthermore I use google voice to handle the outbound dailing. 2) mail chimp integration enhancement. I use mailchimp already tosend out my periodic mailers. I wish the mail chimp data set synced with nimble as a last contact stamp. As in when i send a mail chimp campain and my subscribers open the emai, i want nimble to show the person was successfully contacted. That way we can successfully reach out to prospects who opened a campaign mailer. Pros The ease of use. Ive manage to build a call center framework. Im still looking for a complete option though Cons The integrations dont do much othet than sycronize contact lists. The syncs dont capitalize on data collected from other services. My company runs on google devices, need better integration with tags. On the home page of nimbe system, you need to put customizable widgets because the tags thing is not working and my nimble home page iss pretty much useless. Every time i log in im reminded that it doesnt keep me up with the people who are most important effectively. Review Source Paul S. New Product Development Manager Information Technology and Services Used the software for: 1-2 years ### "Nimble – Easy to start, deep feature set " June 22, 2015 4.0 I started using Nimble because it was very easy to start using, and after I grew, I evaluated other CRM systems, including Microsoft and Salesforce. For the size of my business, Nimble was a standout. To get the features I wanted in a CRM it would have been hundreds of dollars a month on a Salesforce platform. Nimble is comprehensive. Pros It's easy to get started, and the social integration and Chrome plugin is great. Cons The interface is often slow for me, and it lacks the ability to extensively customize. Review Source Response from Nimble June 24, 2015 Thank you for taking the time to write your review. We're happy you're enjoying the Chrome plugin and if you would like to share more details via email, we would be happy to help with the performance issues. You may reach us at care@nimble.com. Thanks, Joseph VR Verified Reviewer Quality Assurance Analyst Consumer Services Used the software for: 6-12 months ### "Great option for timecards" April 25, 2019 5.0 Excellent experience, I was sad when we changed softwares. Pros I loved using Nimble, it provides your employees with a lot of info regarding their time sheet, and is of course very easy to use. Everyone has their own personal account per se, to clock in to and review their time card info. You can also use it for requesting time off. Cons I believe our owners went for a company that was very similar but a little cheaper. Review Source RG Rosalee G. Tech Global Recruiter Information Technology and Services Used the software for: 6-12 months ### "Nimble is great tool to keep track of your people!" September 14, 2017 4.0 Keep track of my many many contacts. Pros The customer support is awesome and always ready to help. With most companies would take a note from Nimble's page on this. I was looking for a tool that would help me keep track of the 12K or so contacts Cons I wish email addresses could be identified and part of the tool. Also, wish that the option to "track" individual emails when opened were part of the actual Nimble tool. You can keep track through g-mail emails, but I work out of the Nimble tool versus my gmail account. In the big scheme of things, this isn't a deal breaker, but would help and make it more UI. Otherwise, great job! Keep up the good work. Review Source Response from Nimble September 15, 2017 Hi Rosalee, Thanks so much for sharing your review of Nimble! We're glad to that you are enjoying Nimble and would recommend it to others. :) We do hope to have more options for individual emails in the future, although we don't currently have further details or an ETA to share. If you have any other questions, please don't hesitate to write to us at care@nimble.com and we'll be happy to assist! Best Regards, Krystan lS lucia S. Digital Project Manager Automotive Used the software for: 1-2 years ### " the best option in this sector" August 28, 2023 5.0 It is fast and with great integration capacity. Pros the level of data optimization in different categories is amazing. Cons it is expensive until you understand the full capacity of its functions Review Source PK Praveen K. Unit Manager Insurance Used the software for: 1-2 years ### "Honest Review" February 19, 2023 3.0 To track sale pipeline, online marketing Pros Every feature is useful for me in day my work life Cons Should have good customer support team which should be available for every query Review Source BF Barry F. Director Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Nimble CRM is an easy to use cost effective CRM for small businesses!" September 14, 2017 4.0 Time savings & cost effective pricing, a phone App that I can use to look up sales leads / contacts when I am not at my desk top. Pros It is an easy to use software which keeps me on top of sales & marketing efforts. It integrates the social media feeds and allows me to easily track customize the sales calls integrating them with my e-mails. Cons The challenges associated with e-mail integration particularly if the connection / integration between your e-mail server and Nimble is lost. Review Source Response from Nimble September 15, 2017 Hi Barry, Thanks for sharing your wonderful feedback with us on Capterra. We're thrilled to hear that Nimble helps you stay on top of sales and marketing efforts and that you are using our mobile app. As of now, we do require that you have an actively connected email to store and sync messages from the account ro Nimble! If you ever have questions or want to share additional feedback, you may always reach out to us at care@nimble.com Best Regards, Samantha John G. LPL Wealth Advisor, Fidler Wealth Management Used the software for: Less than 6 months ### "Great program...easy to use...very efficient" July 25, 2018 5.0 Pros ease of use, very intuitive, very efficient...the prospect info search is great! The software is very easy to set up. You can be up and running in minutes. I also really like the app on the phone Cons I have not found any cons on the software yet. The only function which might be a con may be the business card scan but that is a technology that never seems to work great on any platform. Review Source Response from Nimble July 27, 2018 Hi John, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to get Nimble up and running. Did you know that our Customer Success team holds Onboarding webinars Monday through Friday from 9:00 AM Pacific time to 9:30 AM Pacific time? The Nimble Business card scanner is available on both the Nimble iOS app, as well as the Android app. :) Best, Olivia Nimble Customer Success Ninja MS Maureen S. Managing Director Management Consulting Used the software for: 2+ years ### "Overall this is a good package." April 26, 2018 4.0 A cloud based CRM system Pros The way it gathers data from Social Media. The new look is good Cons The fact that company addresses are not automatically added to the contact record - you have to input it twice Also you cannot export specific fields. You cannot have more than 1 administrator Review Source Response from Nimble June 18, 2018 Hi Maureen, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how the Nimble Profile matching tool locates your contacts social media information based on the information that you have provided the platform with. Once these social profiles have been located for your contacts, Nimble will then add any additional information, such as addresses and phone numbers to your contacts record directly. Best, Olivia Nimble Customer Success Ninja Janne T. Partner Consumer Services Used the software for: 6-12 months ### "Very good simple CRM with social connections + mobile app" June 29, 2016 4.0 Very good for quickly understanding whom I communicating with. Had many glitches when I started using this service, but most of them are fixed and the mobile app has improved. Pros \-email connection -nimble toolbar widget is pretty good on finding contact information Cons \-poor reminder functionality -task editing requires too many clicks when I only change the task date -can't manually (example: log touch) update the last contacted date Review Source KM Kevin M. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Nimble is easy to use and is a very affordable product. There are no hidden charges like other CRMs" September 22, 2017 5.0 I have always had trouble staying in contact with clients in between their buying cycles. Nimble allows me to stay in touch with them and store information relevant to them. Pros I like the pricing structure. Some of the other CRMs make it hard to justify using them because they are so expensive. Nimble is easy to learn and navigate. My information was easily imported. I can track my deals and keep in contact with my customers. Cons I wish Nimble had a mass email client included with the product. This would make it simpler to operate without having another third party subcription. Review Source Response from Nimble June 19, 2018 Hi Kevin, Thank you for sharing your feedback with our team. :) We are so glad to hear that Nimble has been easy to learn and adjust to, as well as within your budget. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja CF Christopher F. Founder Used the software for: 2+ years ### "Outstanding CRM" September 12, 2017 5.0 Pros Easy integration with Google Apps and other social media tools. I've used several CRM tools and this is my favorite by far. Cons Missing LinkedIn integration but that's not Nimble's fault.. LinkedIn limits who they can work with on the CRM side. Review Source Response from Nimble September 21, 2017 Hi Christopher, Thanks for the feedback, and we are glad to hear you are enjoying our integration with Gsuite, as well as other social media platforms. ¿ If LinkedIn ever revises the limitations they have put in place we would be happy to create an integration! Best Regards, Olivia JL Jessica L. Studio Manager Photography Used the software for: 1-2 years ### "Good system, but has its issues" August 8, 2018 4.0 Pros Integrating email and calendar so that everything is connected Cons Very click heavy, sometimes glitches, doesn't cancel email group messages when you want it to (I recently had it continuously send when I opened a second tab to make sure after cancelling), no group tag deleting, limitations with workflow. Review Source Response from Nimble August 9, 2018 Hi Jessica, Thank you for sharing your feedback with our team. :) We are glad to hear that you are enjoying how easy it is to connect and manage your email and calendar directly within your Nimble account. Having your email account connected enables users to sync emails to and from Nimble, as well as send and receive emails directly within Nimble. Our Customer Success team would be happy to work with you in order to share the best tips and tricks for workflows within Nimble based on your business needs. If you were interested in scheduling some time to chat, please reach out to us at care@nimble.com. -Olivia | Nimble Customer Success Ninja Bharat S. Software Engineer Computer Software Used the software for: 1-2 years ### "Great and simple CRM tool " July 24, 2019 4.0 Pros Nimble is and excellent tool to deal with your database. We can easily contact with our client through ties with socials media. It is very easy to implement Cons Sometimes it is difficult to navigate between screen. But it’s a good tools Review Source DL David L. President Computer Software Used the software for: Less than 6 months ### "Started out great but a bit downhill now!" January 12, 2017 2.0 I started using Nimble as a paid user for a couple of years now. As an early adopter, I had great hopes the company would reward early users with new features and benefits. Now I am very disappointed! The price for the service has gone up per month and the features have actually gone down - as the new features get tested on us loyal clients and then taken away to higher cost plans. The most recent issue is a notice that I have used up my 5GB plan limits and need to upgrade to a more expensive plan. I only have 8000 contacts - how could that possibly use up 5GB of data! Well, I found out - Nimble is downloading all of my Gmail messages and attachments and storing them on their server. They then use this data against my 5GB plan! If I delete messages out of Nimble to stay in the 5GB limit then it deletes these from my Gmail account. So Nimble is trying to FORCE me to buy a more expensive plan! Pros The Social media integration is a nice feature. I'm afraid to say about other features because they will get moved to higher price plans. Cons The Android app for my phone crashes constantly! We're sorry Nimble Crashed message is a constant companion on my phone. Holding my Gmail messages hostage for more money is a real Con! They used me to test their group message feature and then took it away once they got it working. 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