# Page 2 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123032/Nimble/reviews

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Nimble

4.4 (1868)

[View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/)

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Last updated April 6th, 2026

# Page 2 - Reviews of Nimble

## Showing most helpful reviews

Showing 26-50 of 1868 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jaime M.  
Regional Sales Manager  
Industrial Automation  
Used the software for: 2+ years

### "Let Nimble be your first step to CRM; Minimal by design."

January 8, 2025

5.0

We have received gift of time through workflow automations enhanced by Nimble.

Pros

Nimble is simple to use, solution oriented and affordable for growing businesses, like ours, that requires special focus and dedicated attention in terms of resource management. It is the solution we built around our challenges. Can be customized to suit the unique aspects of our business.

Cons

The few challenges we encountered at preliminary stages were well taken care of by the experienced team of experts. They are highly responsive.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Brevo was cheaper but features were very confusing. Also, the updates was not regularly done.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Graphic Design  
Used the software for: I used a free trial

### "A Simple CRM for Designers"

November 10, 2024

5.0

Overall, Nimble is a straightforward CRM tool that helps designers manage client relationships and communication easily, but it may not provide all the advanced functionalities needed for larger, multi-faceted design projects or extensive collaboration. It’s best suited for designers who prefer simplicity and efficiency over complex project management features.

Pros

Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.

Cons

It lacks some advanced features that might benefit designers working on larger teams or more complex projects, such as detailed project tracking or advanced reporting tools. The social media integration is helpful but can sometimes feel limited in scope for designers who need more robust tools for content management.

Review Source

VH

Victor H.  
Sales Specialist.  
Marketing and Advertising  
Used the software for: 2+ years

### "Track major progress points that must be reached to achieve success."

November 27, 2024

5.0

Trackable emails makes this platform quite reliable and secure. Go for it.

Pros

It automatically gives a unified contact data simplifying our work. It also makes it easy to locate contact information and team's interactions history. I also like the fact that I can add notes to a record, update deal status and access social handles.

Cons

Nimble is not very organized. It makes it hard to send group emails to my contact lists since it is hard to load all of them at once.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

I wanted to test new solutions in the market.

Review Source

AA

Alex A.  
Peer support specialist, drug and alcohol counselor  
Mental Health Care  
Used the software for: I used a free trial

### "Nimble review "

April 4, 2026

4.0

Had a good experience overall with nimble, I would highly recommend it to all my friends and fellow colleagues

Pros

My favorite thing about nimble was the customer support and ease of use the task tracking email management was all top-notch worth every penny

Cons

How to overall good experience if I had to pick one certain thing, I was not a fan of it would probably have the email marketing was kind of confusing other than that. It was super helpful.

Review Source

Matt H.  
Technical Operations Manager  
Computer Hardware  
Used the software for: 6-12 months

### "Nimble Review "

February 2, 2025

3.0

Pros

Flows can be tailored to great extent. This is good because each business works differently.

Cons

Less is more in certain areas and although tailoring aspects is good, sometimes it's overkill making the process more complicated than it needs to be. Also the UI feels too much.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

Reason for choosing Nimble

It was a group decision that Nimble would serve our needs better.

Review Source

VR

Verified Reviewer  
designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great software that you should try "

September 24, 2024

4.0

How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts.

Pros

The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.

Cons

I dislike pricing because there are cheaper options you can consider; in fact, some are free.

Review Source

CD

Carl D.  
News Director  
Broadcast Media  
Used the software for: Less than 6 months

### "Email marketing the professional way!"

September 24, 2024

4.0

Overall, a good experience, and effect way to do email marketing campaigns.

Pros

Great for email campaigns, newsletters, and easy to use!

Cons

Kind of expensive compared to other options.

Review Source

SB

Sara B.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "Awesome interface "

September 27, 2024

5.0

I have used it for LinkedIn reviews and to connect with colleagues

Pros

I liked that it was similar to LinkedIn, and is an easy interfact

Cons

I didn’t have any negative experiences with this

Review Source

VR

Verified Reviewer  
Web Marketing  
Market Research  
Used the software for: 2+ years

### """""My review on Nimble"""""

February 12, 2023

4.0

The software is comprehensive and offers a range of features and benefits, including contact management, social media integration, email management, sales and marketing automation, and reporting and analytics.

Pros

I particularly appreciate the reporting and analytics capabilities of Nimble. The software provides valuable insights into my customer relationships and interactions, allowing me to make data-driven decisions. Additionally, the sales and marketing automation tools, including lead capture, lead nurturing, and lead scoring, are a great asset in streamlining and optimizing my sales and marketing processes. Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within the software.

Cons

I am impressed with the software's ability to streamline and simplify my business processes, and I have found it to be a valuable tool for managing my customer and prospect interactions. Overall, I have no complaints about my experience with Nimble and am very satisfied with its performance.

Review Source

Anthony R.  
finance and international business  
Food & Beverages  
Used the software for: 1-2 years

### "It's great to have Nimble as an ally"

April 23, 2024

5.0

Everything has been perfect, my experience has been one of good performance, improvement of my work and better ideas of capturing new clients.

Pros

What Nimble helps me most in my work is being able to capture potential clients more easily with new and professional methodologies, then I use it to have a better detailed sales tracking with each report generated by Nimble and apart from all this I use it to distribute tasks between my work team to have a much more efficient performance and it has been quite good to use all their tools

Cons

There is nothing to say that I dislike, I feel that it is a very complete platform where each tool has been very useful for each of my work tasks

Review Source

Eileen C.  
Senior Product Manager  
Chemicals  
Used the software for: 2+ years

### "One of the best and simplest CRM software."

May 16, 2023

5.0

With this apparatus we presently effectively oversee leads and client information, this apparatus moreover gives different topics and formats for notices and emails. Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office. Agile has given eminent benefits for the development of key deals plans in social systems, the optimization of promoting has been persuasive in capturing the consideration of unused clients, items and administrations have been proposed to unused markets with the spread of publicizing. For me, one of the leading highlights accessible in this computer program is its communication history, it has made a difference me to keep track of all my communication with distinctive clients with just one press, all I have to be do is go to a contact record and select the history tab.

Pros

Exceptionally simple to utilize and relationship based CRM program that's exceedingly acknowledged by the staff within the organization, its simple and enhanced integrations with other program is the most excellent portion. It moreover coordinating with Gmail, MS Viewpoint and other social systems, it is useful for client history administration and ticket following, it moreover makes a difference to oversee and screen group execution and exercises. The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social data around a trade fair by drifting over the commerce title. It permits me to form amazing campaigns that offer assistance me accomplish social promoting criteria, their bolster is strong and exceptionally responsive to online demands, I like being able to assist the deals office for ventures done with Agile.

Cons

One drawback to utilizing Agile is that a few clients may discover its client interface a bit complicated. At to begin with, there's a great chance that the client will conclusion up befuddled whereas utilizing it. I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous.

Review Source

Elijah J.  
Automation Engineer  
Financial Services  
Used the software for: 2+ years

### "Phenomenal software to increase power and agility in business management."

May 24, 2023

5.0

Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions.

Pros

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Cons

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Review Source

Rishiv R.  
Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Best CRM"

April 20, 2022

4.0

I am having more and more great experience with this software by using it in daily basics.

Pros

The thing I like the most about this software is it is efficient and functional. I can see every bit of improvement and all data within few touches.

Cons

I feel for the beginners it is very difficult to understand and they get lost in this software. Can improve by making it more easy to understand and by solving this issue more clients can be drawn into this.

Review Source

Greg H.  
Corporate Culture Specialist  
  
Used the software for: 2+ years

### "We are a small business, which Nimble is the Central heart. We love that it's simple & robust! "

April 5, 2018

5.0

Pros

It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client. On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns. I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display. I'll say it again, we live in the deals section. By far my favorite element! Oh also, the social media integration is very helpful when researching potential clients as well. Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

Cons

Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work. I hope they expand how many emails you can send. In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that). That's probably it. I'm a big fan.

Review Source

Response from Nimble

June 13, 2018

Hi Greg, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline. In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals. Best, Olivia Nimble Customer Success Ninja

Dheeraj U.  
Business Development Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "The best free CRM is also incredibly simple to use on a phone"

February 14, 2023

4.0

A very high volume of information can be handled by Nimble in a way that makes sense and is helpful to the user. I have had a great experience with Nimble, and it has undoubtedly aided our marketing initiatives as well as my productivity greatly. However, if you're looking for something that can simplify your life when it comes to marketing automation, I think Nimble is absolutely worth looking at.

Pros

I'm generally impressed with Nimble's dashboard display. perfect integration with Chrome Facebook connection many email addresses Available is all connected to Google calendars. Cheap all fundamental CRM features. We enjoy how easy it is, and the browser plug-in is quite intriguing. Although it is interesting, we don't use many of the features. It conveniently interacts with other well-known services like Mailchimp or Google Analytics so you don't have to bother about manually integrating several platforms.

Cons

I believe that this programme can be improved so that it better serves the businesses who utilise it. additional user-specific features that are more individualised. When transferring data from one environment to another without keeping a delta clone around indefinitely, this capability proved helpful. The layout of the UI makes several functionalities difficult to reach. Therefore, if you're a first-time user, you might need to spend some time getting familiar with the application.

Review Source

Ahmed A.  
Marketing manager  
Internet  
Used the software for: 1-2 years

### "My review of the popular nimble app hastened it."

February 3, 2023

4.0

Pros

One of the great features of nimble is that I can merge all my accounts in a simple and easy way, and this helps me to access it easier, and among these features also is that it is an application that can be accessed from any device in the world and I am not restricted to only one device or computer, I can use it on any time and anywhere

Cons

The application is great and does not contain the negatives in an exaggerated way to present negatives about it, but I see that some destinations, especially the main ones, are a little crowded. This problem can be solved by making more than one other form to avoid crowding and facilitate use more compared to similar applications .

Review Source

Brad B.  
CEO/Founder  
Information Technology and Services  
Used the software for: 2+ years

### "The Best Profile Enrichment App for Business Professionals on the Market"

January 24, 2019

5.0

Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...

Pros

Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

Cons

Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

Review Source

Kate M.  
Founder  
Education Management  
Used the software for: 6-12 months

### "It's fine for social crm and selling. Don't try to get too creative with it."

June 23, 2015

5.0

This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.

Pros

Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.

Cons

My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.

Review Source

Response from Nimble

June 23, 2015

Hi Kate, Thanks for taking the time to share your feedback about Nimble. Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users. For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities. Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level. If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help. Best, Joseph

AE

Alexandra E.  
Chief Financial Officer  
Automotive  
Used the software for: 2+ years

### "Attractive and with powerful tools."

March 19, 2021

5.0

With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients.

Pros

Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM.

Cons

There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function.

Review Source

RK

Ross K.  
The Client Orchardist  
  
Used the software for: 2+ years

### "Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities."

September 24, 2017

5.0

Pros

1\. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available). You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them. While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble! Nimble has similar add-ins for GMail and MS Outlook 3. Having my e mail and calendar and CRM information in one place is invaluable. 4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists. 5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company. The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp. Nimble has all standard CRM functions.

Cons

The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.

Review Source

KH

Katy H.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Nimble is a time saver"

January 19, 2022

5.0

Nimble allowed our company to reach new prospects and acquire more new clients without spending a fortune. Easy to use easy to add to other programs. Our sales force loves it

Pros

The way we could use pipelining to reach new clients and then use other features to track sales and new sign ups

Cons

Nothing I disliked It is easy fool proof and builds your client list

Reason for choosing Nimble

Na

Review Source

VR

Verified Reviewer  
Founder  
Computer Software  
Used the software for: 6-12 months

### "Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent bugs."

April 6, 2018

3.0

Contact information. Group emails. Task tracking.

Pros

I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

Cons

Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred. Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it. Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.

Review Source

Response from Nimble

June 14, 2018

Hi there, Thank you for sharing your feedback with our team. :) We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided. We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts. Best, Olivia Nimble Customer Success Ninja

OD

Okunade D.  
Customer assistant representative  
Consumer Services  
Used the software for: 2+ years

### "Social Media Interaction can be better"

December 23, 2022

5.0

Nimble has helped me to manage my desk work properly but I believe there's always room for improvement, especially with the project management.

Pros

The software makes contact management simple and also social media integration provides actionable insights.Sending group messages and mass mailings with contact segmentation is what I love most because personally sending emails and constructing PowerPoint is my job but with nimble I rest assured that sending emails is quicker. The price is also inexpensive compared to its competitors.

Cons

Inability to track emails, while sending emails, especially mass mailing.Also, project management features need to be operated on so that people like me can enjoy the features better.

Review Source

Jolie G.  
CEO/President: Publisher / Editor in Chief  
Marketing and Advertising  
Used the software for: 2+ years

### "Nimble Review - gets me organized and productive!"

August 7, 2018

5.0

I have been using nimble for the last few years. For the most part of i have been happy with them, and i tried quite a few before settling on Nimble, it simply had more than the others and had a great price that a small business like mine can afford.

Pros

I like that it has a great social relationship aspect, updates contact info, has the chrome and other browser plug-ins. Its platform is really nice and unlike others that come off clunky.

Cons

I think the mobile app needs some additional features that would make it easier to work from it when on the road. The tasks would be better if they had a drag and drop feature it would speed things up when needing to reschedule an entire day or 2 of tasks. Also on the pricing for multiple users, it doesn't make sense that when you add more users - you get charged for the additional user but your caps (max contacts, etc) do not go up.

Review Source

Response from Nimble

August 10, 2018

Hi Jolie, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to build a record of your contacts based on their social profiles that Nimble is able to pull in based on the information that you have provided about your contacts. We recently released the Nimble 3.0 update for iOS users. We would be happy to share more about what you can accomplish using the Nimble mobile app for users that are on the go. If you were interested, please reach out to us at care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja

ED

Evan D.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Mixed results. Flawed, but still the best match for us."

September 28, 2015

3.0

Pros

We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: \* Price point is reasonable \* Automatic integration with gmail - communications over email with a contact show up with no extra work from us \* Automatic integration with social media \* Shared information with several people on our team \* Reminders to stay in touch with people can be easily created at the same time the contact is created

Cons

I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

Review Source

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