# Page 32 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 32 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 32 - Reviews of Nimble ## Showing most helpful reviews Showing 776-800 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GA George A. Recruiter Computer Software Used the software for: 1-2 years ### "Nimble is the right choice for your Needs" March 12, 2018 5.0 Pros Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture. Cons I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly. Review Source GS Glenn S. owner Insurance Used the software for: 1-2 years ### "Nimble pluses and faults" August 3, 2018 5.0 good Pros It is flexible to add field to sort people by. Fast and it mobile Cons How to learn all the features it has within iy Review Source Response from Nimble September 11, 2018 Hi Glenn, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy and fast Nimble works for you, and that you can take Nimble on the go using the Nimble mobile application. Our Customer Success team is always here to help with any questions that you may have. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja Logan M. Project Engineer Construction Used the software for: 6-12 months ### "Jack be Nimble Jack be Quick" September 6, 2018 5.0 Great product. Pros Nimble is a time-saver. It gets ahead of by constructing social profiles for contacts and is multi-functioning as it's able to run more than one business and email account from a single database. It allows for advanced vetting of potential prospects. Cons Not much to dislike. The mobile app, while it is convenient, can be cluttered and connectivity can be short. Review Source Response from Nimble September 7, 2018 Hi Logan, Thank you for sharing your feedback with our team. :) We are so glad to hear that Nimble is helping you and your team save time with the social profile matching tool that locates your contacts emails and social profiles based on the information that you have provided. We would be happy to further investigate this issue. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja RG Rüdiger G. CEO Computer Software Used the software for: 1-2 years ### "The most useful contact and communication manager in the market" September 25, 2015 5.0 Pros nimble saves tons of time by collecting data around my contacts and makes it easy to capture new contacts from scratch with some clicks just from any website with the browser widget. Instad of wasting time with data entry and updating data, nimble takes care for me. On top, nimble allows me to use all communication channels from e-mail over social to group mail in the same client and nimble comes up with fresh ideas and new features frequently. Support is great. Cons It does not work with Office365 accounts in Europe and it is not prepared for multilingual environments, which is almost inevitable in European companies. Review Source EJ Erin J. teacher Education Management Used the software for: 6-12 months ### "Nimble Review" February 13, 2020 5.0 Overall, Nimble is a great platform and works well with apps on both Android and iOS. Pros I like that this software allows me to stay on track with what is going on within the business.. from events, phone calls, schedules, activities needing attention, etc. It is all in one place. Cons It is not widely used in the business world and is definitely better for smaller businesses that need some help getting organized. Review Source NH Nikki H. Education Management Used the software for: 6-12 months ### "Not the easiest tool" January 6, 2017 4.0 I have had some issues using Nimble. For example, one day I went to log in and all my stuff was no longer available and Nimble didn't recognize my email, username, or anything. I had to get a new invite from my team and start the entire process over, which cost us time and caused some problems as far as leads/communication. This isn't a tool I'd choose to use on my own. Pros I like those Nimble captures conversations automatically (well, most of the time) which is then great for my team because we can just read each other's conversations with contacts without having to forward them around. Cons It has been seriously glitchy for me. I really don't like using it at all. Review Source US Unique S. Teacher Education Management Used the software for: Less than 6 months ### "Nimble Pro" March 5, 2022 5.0 Pros The storage capacity that gives great support, therefore i recommend this to those who had great amounts of storage need in enterprise and social selling. Cons It freezes sometimes but not a problem. The developer may fix this. All and all the program is great in its function. Review Source VR Verified Reviewer Site Admin Coordinator Retail Used the software for: 6-12 months ### "Nimble" October 31, 2019 5.0 In the time I have used it, it has come in handy and been a great tool to use. Pros \- Integration with Microsoft Office and Google Apps - It's "Today" dashboard, shows you the overview of all activities, deals, tasks etc. - Very easy to use - Can import contacts from different sources. Cons It has some small twerks that I am not a fan of but for the most part, so far, I am liking using Nimble and recommend it. Review Source KS Kelechi S. Digital Marketing Online Media Used the software for: 6-12 months ### "Nimble Saas CRM Review" August 19, 2020 5.0 Pros Nimble is a very nice CRM software. For Digital Marketers and Social Media Agencies. It helps me automate almost everything. Cons Well I don't think I've had any bad experience with this software so far. Review Source Response from Nimble September 11, 2020 Hi Kelechi, thank you for the very kind feedback :) If you have any questions or concerns, feel free to reach out to us at care@nimble.com ~ Nedia JS Jonathan S. Owner Retail Used the software for: 1-2 years ### "CRM software that delivers the basics" April 12, 2018 5.0 We have used it somewhat for managing our contacts in one business Pros Once you become familiar with it, Nimble is easy to use. As an online data base, it does fairly well linking people with their pertinent information. As with all data bases, its success depends on the accuracy and diligence of the users. Cons The developers recently nerfed access to what should be standard features, and started upselling them back to their clients. Bad move. Review Source Response from Nimble April 24, 2018 Hi Jonathan, Thanks for sharing your feedback and happy to hear that you find Nimble easy to use! :) Based on your feedback, it sounds like you may be on an older version of Nimble. If you migrate to the Business plan, you will receive all of our latest features! We would be happy to share more details if you reach out to our Customer Success Team! Best Regards, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com MK Matt K. Account Executive Used the software for: Less than 6 months ### "I've had a good experience with it so far" September 22, 2017 4.0 Pros I like the quick search and being able to find people's social media handles from the Google chrome plug-in. The email templates are helpful as well. Cons The lack of prospecting tools could be improved. If there was a way for me to see a prospects email address and phone number, that would be extremely helpful. Other similar tools that I use have this capability. Review Source Response from Nimble June 19, 2018 Hi Matt, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how the Nimble Contact Add-in can be used anywhere in your browser in order to locate more information about your leads. Our Nimble Prospector enables Nimble users to locate phone numbers, email addresses, and more with a first name, last name, and company domain. To learn more, reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja AT Alfonso T. Team Leader Real Estate Used the software for: 6-12 months ### "It's nimble and quick!" December 18, 2019 5.0 Pros The feature that drew me in the most was the social profile finder for each contact and email sender. Cons Wasn't complete for my industry (real estate). Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The user interface was more attractive Review Source GM Guillermo M. Analyst Used the software for: 2+ years ### "Best CRM tool on market" February 7, 2018 5.0 Pros Nimble can greatly simplify your social media presence and customer and client communications. Quick support Cons No Facebook message integration. No email tracking. It is not easy to delete messages, this can be done only one page at a time and could take a lot of time. Review Source VR Verified Reviewer Communication Specialist Outsourcing/Offshoring Used the software for: I used a free trial ### "Integration at its best" September 8, 2020 4.0 Integration of platforms: 100% and great at monitoring. Pros I love how many tools can be integrated and you can manage all your contacts, prospects and calendars. Cons Customer support is not very friendly. I had a really bad experience, I would rate it higher if it had better customer service. Review Source Response from Nimble September 11, 2020 Hi! Thank you for your feedback. We're sorry to hear about your bad experience. This is definitely not the standard of service our customers have with our customer support team. I hope you give our team another chance. If you have any questions, please feel free to reach out to us at care@nimble.com or on our Twitter @NimbleCare ~ Nedia VR Verified Reviewer virtuelni asistent and artpainter Accounting Used the software for: I used a free trial ### "Nimble" August 3, 2018 5.0 Acounting Pros Very good,legal and very easy for user.Best quality Cons Very good for my company.I work acounting services in my agency Review Source Response from Nimble September 11, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to use Nimble for your accounting business. Reach out to care@nimble.com with any questions that you may have. -Olivia | Nimble Customer Success Ninja RM Robert M. Owner Used the software for: 2+ years ### "Effective CRM but the faults make it something that I could not recommend" April 5, 2018 3.0 Pros Easy to use Cons Because of a problem with Nimble, I had to reset my Imap account. I then lost all connections to any emails older than 90 days. The purpose of a CRM software is so that you can see all emails related to a contact. Some of my emails go back years. Review Source VR Verified Reviewer Inside Sales Representative Accounting Used the software for: I used a free trial ### "Easy to use" August 23, 2018 5.0 Pros it is super simple to use and very convenient Cons the site will have its normal crashes and shut downs Review Source Response from Nimble August 28, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying the abundance of features that Nimble has to offer and how simple and convenient they are. If you have any questions please reach out to care@nimble.com. -Olivia | Nimble Customer Success Ninja MP Moss P. Assistant team leader Computer Software Used the software for: 6-12 months ### "My review " April 5, 2022 5.0 My experience with Nimble has been exceptional Pros The templates management is one of a kind. Cons I just think that they should add more features especially for small to medium companies. Review Source VR Verified Reviewer Associate Director Marketing and Advertising Used the software for: Less than 6 months ### "A very user friendly CRM" December 3, 2019 4.0 Overall, Nimble is a GREAT solution for smaller businesses and startups that want a CRM solution that won't give them a headache. It may not be a good solution however for giant IT firms because it doesn't have as much functionality. Pros I did a consulting assignment for a client where I reviewed every CRM on the market. What I appreciated most about Nimble CRM was that it was hands-on the best interface and UI of every solution I tested. You could tell that it was built from the ground up with modern tech and was not a legacy product at all. Cons Where Nimble fell short was that because its UI was so focused, it didn't have some of the advanced features that my client was looking for. Other CRMs are clunkier but have a gazillion features which cover every IT department request. Review Source CM Celia M. Program Coordinator Internet Used the software for: Less than 6 months ### "Nimble is very hard to use not because it is complicated but because it doesn't work." April 5, 2018 1.0 Pros It collects a lot of information. Great way to track if someone has been emailed (sort of). Allows to merge duplicates. Cons If you accidentally swipe left it goes back to the previous page and erases everything. Nimble doesn't recognize duplicates (emails, people, social media links) & it collects a lot of incorrect and useless data. The nimble widget broke my chrome browser to the point where I had to delete and re-install. Also, it doesn't properly sync email so when an email is sent to multiple people then it nests all the emails for everyone even if none of those contacts are related. When selecting multiple tags from "show more", you have to click it and then it refreshes and then go back and click one by one (incredibly time consuming)! There needs to be some difference between an individual and company, all look the same and when downloading as CSV the software doesn't know the difference. Please fix! Review Source AK Andrey K. SEO-Marketer Marketing and Advertising Used the software for: 6-12 months ### "Excellent CRM to automate sales" April 26, 2019 5.0 Pros I like to use Nimble due to the fact that it allows us to automatically fill in all the information about contacts and keep everything in an organized way, and also has sales automation. Cons In Nimble there is no integration with a large number of other social platforms. I would like to see an increase in the number of settings, and that its configuration was easier to implement. Review Source Luca S. Imprenditore Telecommunications Used the software for: I used a free trial ### "Buono ma caro!" February 12, 2023 4.0 Pros Si integra con moltissime applicazioni e questo lo rende versatile. Consiglio vivamente Nimble a chiunque cerchi una soluzione completa per la gestione delle relazioni con i clienti Cons Prezzo troppo alto rispetto ai competitor Review Source CA Claudia A. Financial Services Used the software for: 6-12 months ### "Easy to Use" January 6, 2017 4.0 I liked using Nimble. Most features are self-explanatory and easy to use. Contacts can be segmented via tags and organizations. This can be very helpful when you are running searches within your contacts for several projects. For example, you can search for contacts meeting specific criteria and that work at specific companies. There are some features that I wish were incorporated into the system that would help me track projects in a pipeline view. For example, I would like to see associations between contacts. It might also be that I wasn't fully familiar with all the features of Nimble and that this feature is available. What users need to be careful of is updating contacts routinely and making sure that the data doesn't become stale. Also, tags can start to get cluttered if they are used by multiple people at one organization. Bottom Line: this is a value product. Pros Tags feature to organize clients. Organization of the contacts per company. Cons "Best contacts" or "most active" contacts at the top in the homepage. Was not able to see relationships between contacts, or create those relationships. Review Source VR Verified Reviewer Frontend Developer/Designer Design Used the software for: 6-12 months ### "Nimble does a lot but lacks in some features" December 5, 2018 3.0 Nimble is ok if it's the best-suited CRM for your needs. But do your research first. I also wonder about the future of Nimble-type services as GDPR/privacy regulations ramp up. Pros Nimble does a good job of automating data collection IF your workflow is a good match. And it's a good solution when your goals are focused on user engagement rather than sales. Cons It is fairly rigid and lacking in some basic features. Setting it up with WordPress wasn't as straightforward as it should have been. At the time, a paid Zapier plan was the only way to get from point A to B without exporting data as spreadsheets into Nimble. Hopefully, it is better by now, but make sure to research that as a potential added cost on top of Nimble. Review Source CN Catherine N. Acquisition Specialist Research Used the software for: 2+ years ### "Solid app for customer support" May 24, 2022 4.0 Pros Great at tracking customer interactions and reliable storage solutions are set in place. Cons Creating a subscription for piesync to integrate essential applications was tedious. Some glitches every now and then also occur. Review Source Similar Products Featured