# Page 4 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 4 - Reviews of Nimble ## Showing most helpful reviews Showing 76-100 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder & CEO Used the software for: 1-2 years ### "Easy to slip into use of this product and find new features as you go. Powerful way to connect." April 6, 2018 5.0 Quick monitoring of social media and ability to response swiftly to capture interest of followers, commentators and inquiries. Pros Ease of use and integrations with many different facets of the latest tools for communications i.e. email, social media etc. In addition, the tracking against contacts is helpful for drill down and contact updates. Great for sales and marketing collaboration. Cons Missing - Integration with email software tools such as Mailchimp. Missing - impact and sentiment analysis in Social Media. Missing - Blog post impact analysis stats would be useful as Review Source Response from Nimble June 14, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying integrating your email account to your Nimble account. After connecting your email account to Nimble, the last 90 days worth of your emails will sync to Nimble and continue to sync moving forward. You can also send and receive emails directly within your Nimble account. You can definitely create an integration with Nimble and your MailChimp account. We offer a direct integration, in addition, you can use our native PieSync integration. Best, Olivia Nimble Customer Success Ninja Mark S. Business Development Director Used the software for: 2+ years ### "I've been using Nimble CRM for 8 years. I rely on it for Marketing, Sales and Fee earning activity." January 18, 2018 5.0 Pros Ease of use and user interface make Nimble CRM a pleasure to use. The Browser Widget means it's available when I use other applications like LinkedIn and Google Search. The Discovery function means creating prospect records is much quicker because of the support the Nimble app provides. And there are many other aspects I could list. Cons Importing files of records and synchronisation has resulted in duplicate records and the system could provide better tools to identify duplicates - once identified the merge records function is very good. Review Source Response from Nimble June 6, 2018 Hi Mark, Thanks for your feedback! :D We are so glad to hear that the Nimble Contact Add-in has created ease in your marketing efforts! You can definitely merge your contacts upon import in order to avoid duplicates! I would be happy to share the steps to complete this process. If you were interested, please write to us at care@nimble.com. Looking forward to hearing from your, Olivia LJ Latrice J. Investor Real Estate Used the software for: 1-2 years ### "This CRM has my helped my company tremendously " June 8, 2023 4.0 An overall great CRM when it comes to company's organization needs. Pros Through customer follow-ups on social networks, we were able to gather client information, and the software reacts fast to the execution procedures in specialized marketing initiatives. It is without a doubt a fantastic tool that affects the dynamics and growth of tactics. Cons Even though Nimble refreshes all of our funnel information in real time, it does not permit us to directly compare data. Review Source Martin P. Career Coach / Job-Search Strategist / LinkedIn Profile Writer/Strategist Used the software for: 1-2 years ### "The customer data mining from social media sites combined with the task reminder system is awesome!" April 5, 2018 5.0 Helps me be organized, and take follow up action steps in a timely manner, with a ease about gathering and storing customer data. Pros I love the way Nimble let's me email customers directly inside the system, and even when I email outside the system these messages get picked up and stored in the customer communication history feature. Cons Sometimes the expanded editing fields are not as user friendly as I would like, although there is a new feature that I am excited to try soon for entering data from a new customer that might solve my concern. Review Source Response from Nimble June 14, 2018 Hi Martin, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are loving how you can send and receive emails directly within your Nimble account and how they are stored within your contacts record so that you can easily view your last conversations with a client or lead. You can definitely use our Custom Fields feature in order to create fields that Nimble does not already have created for your contacts. Please feel free to reach out to our Customer Success team at care@nimble.com in order to learn more. Best, Olivia Nimble Customer Success Ninja Renea H. President Used the software for: 2+ years ### "Wow! Super Fast Set Up And Fun To Use!" June 1, 2018 5.0 I learn about my prospects and my current clients with this being a social crm. I don't waste time going back and forth between platforms. This one does it all! Pros I set up Nimble with my assistant watching. It's a time saver! I am so impressed with how much I learn about prospects and current clients! Cons It took me a few minutes to find the email templates but that was it. It is super, super easy to understand, fun to use and intelligent software! So many integrations!!! Review Source Response from Nimble June 19, 2018 Hi Renea, Thank you for sharing your feedback with our team. :) We are so glad to hear that the Nimble Contact Add-in and prospector have been beneficial in learning more about your prospects and your current clients. Nimble users can definitely create and save templates within Nimble in order to use these pre-created templates when sending emails and Group Messages directly within Nimble. To learn more, reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja SS Sofia S. Product Manager Marketing Moda Retail Used the software for: 6-12 months ### "A Powerful and Versatile CRM Tool" March 15, 2023 4.0 Overall, Nimble is an excellent CRM tool that can be used by businesses of all sizes. It is powerful, versatile, and easy to use. The customer support could be better, but the features make up for it. I highly recommend Nimble for businesses looking for a reliable and powerful CRM solution. Pros Nimble is an incredibly powerful and versatile CRM tool that makes managing customer relationships a breeze. It's easy to use, intuitive, and has a wide range of features that make it possible to customize the experience for each user. The user interface is clean and simple, allowing for easy navigation and quick data entry. The reporting and analytics features are top-notch and make it easy to keep track of customer interactions. Cons The only downside of Nimble is that it can be a bit pricey for smaller businesses. It also requires some technical knowledge to get the most out of the features and to customize the experience for each user. Additionally, the customer support is sometimes lacking and can be difficult to get help when needed. Review Source VR Verified Reviewer Ecommerce Business Analyst Sporting Goods Used the software for: 2+ years ### "As Seamless as Anyone Could Hope For" October 3, 2019 5.0 Nimble makes my work life easier. It is as simple as that. Having a central tool to manage all of my day to day responsibilities, whether it is marketing related or just daily work, is incredibly helpful. If i need to track how a campaign is going, I can access this in seconds. Pros As the title suggests, Nimble integrates so seamlessly with the tools I already used in my day to day work. I use it mostly with the gsuite of tools and love it. Nimble keeps all of my meetings and tasks and responsibilities front and center. We also use Nimble for email templates for our email campaigns. Having everything managed from one central tool is incredibly important to us and our workflow. Cons Our sales rep mentioned integration with iOS software. We have never fully realized this functionality. it is not a huge miss, but I would be interested to see how this would work. Review Source Tawanda S. Sponsorship Non-Profit Organization Management Used the software for: 1-2 years ### "Making customer relationship management a breeze and exciting experience" September 30, 2019 5.0 Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging Pros For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others Cons Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble We picked Nimble because of the positive reviews it was getting from previous users Review Source AP Anil P. Editor Entertainment Used the software for: I used a free trial ### "Creative Alliance Review" July 6, 2023 5.0 Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software. Pros We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner. Cons We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use. Reason for choosing Nimble After testing Nimble, it is much more simplistic and useful than others that we have used. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) Nimble is much more easier to use after testing the software. Review Source AD André D. Creditmanager Financial Services Used the software for: 1-2 years ### "Very advanced CRM program that is fun to work with" September 13, 2017 4.0 Overview on prospects, overview on offers, easier to do business. Pros Links to social media, a lot of options to tag relations and make selections, easy to create mailings and able to see all contact moments/e-mail under 'pending and history' Cons Links to social media is not optimal. Would wish to see which relations I am connected to on Linkedin and Facebook. And suggest to connect if that is not the case or other way around (if linkedin connection not in Nimble, auto add). I would like to see social media publications/activity of the relation in Nimble. Ofcourse if FB/Linkedin do not allow, you cannot offer it. Integration with Whatsapp would also be a very huge plus. That opens an extra communication channel for use from desktop without losing time/double entry of adresses and history complete. I am on the original price. Don't know if I would also choose Nimble for the current price. Am small business. Currently sending an e-mail to selection more than 50 people is a hassle or expensive. What I don't understand is why all persons e-mailed are in Nimble. Have 2.000 contacts without lead type. These can be already in (use different e-mail adresses) or can be contacts I don't want to stay in touch with. I am a franchisee of an organisation that operates in 12 countries (30 in NL, 30 abroad) and growing. If Nimble can do an offer I can introduce it to other franchisees an the management? Review Source Response from Nimble May 31, 2018 Hi Andre, ¿Thanks for sharing your feedback. :) We are so glad to hear that you are enjoying our social media integration, as well as how easy it is to send and receive emails directly within Nimble. Recently, LinkedIn and Facebook closed their API so that other 3rd party integration, such as Nimble, are no longer able to integrate. However, you can most definitely download the Nimble Contact Add-in to your browser in order to locate contacts and their information directly within LinkedIn and Facebook and add these contacts to your records within Nimble. Best, Olivia Nimble Customer Success Ninja Brayan Agostinho D. Consultor SOA Used the software for: Less than 6 months ### "good CRM with synchronization on our smartphone from your app. easy and fast to use" May 10, 2018 5.0 Pros Excellent customer relationship management application allows us to centralize a single database in the cloud to manage the data of all interactions between a company and its customers. It has a very comfortable and easy to use interface for the user and we can easily use it from our computer from your website or from a browser widget or from our phone from your application in google play and in the app store. with the smartfone application we can combine our contacts and calendars and allows us to create a daily agenda of tasks and meetings in an easy and fast way from your application and always be synchronized with our phone Cons we can try Nimble for free but it is a paid application and depends on its use it can be expensive, and if we take the contact record in your cloud we will not own them, you should have the option to download our contact list. It should be developed in more languages to keep growing. Review Source Response from Nimble June 18, 2018 Hi Brayan, Thank you for sharing your feedback with our team. :) We are so glad to hear that having the ability to switch between Nimble in your web browser, and Nimble on your iOS device has been helpful in managing your customer relationships, as well as a daily agenda with your tasks. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja Juan M. Growth Marketer Marketing and Advertising Used the software for: Less than 6 months ### "A Social CRM that Seem Too Good To Be True (and is not) " August 31, 2021 2.0 As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims. Pros It counts with basic CRM functionalities. It integrates some of leads data from different social channels Cons Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver. Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We needed a CRM that allow us to improve our prospecting and lead enrichment process Review Source VR Verified Reviewer VP Business Development & Special Programs Computer Software Used the software for: 2+ years ### "Stripped down CRM to keep track of what matters." April 6, 2018 3.0 Pros I like how it is easy link contacts to deals to actions. I also like how it goes out and pulls information from online sources. Cons Buggy, especially related to contacts... sometimes they are there, sometimes they don't show up in searches. I don't like the lag between updating a record and the refresh in summaries. It can be cumbersome to update records and deals. The over simplified queries mean I'm unable to run the reports I want. Review Source Response from Nimble June 14, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying our social profile matching feature that locates your contacts social profiles based on the information that you provide Nimble with. You can definitely run reports based on your contacts information using the Nimble Segmentation feature. To learn more, reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja AR Andrew R. Storage administrator Education Management Used the software for: 2+ years ### "Great product all around!" October 13, 2022 5.0 Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy to navigate and use. Very few issues at all, HPE is great about finding potential issues before they become and actual issue. Pros Almost everything! Speed, reliability, ease of upgrading, and support! Cons Some of the software front end is a bit hard to read. The ability to use it is easy and okay but some of the information is presented to you in a way which isn't the easiest to understand (still way better than other products though) Reason for choosing Nimble Similar is performance but the Nimble was more cost efficient Review Source CK Charlene K. Project Manager Management Consulting Used the software for: 2+ years ### "Great tool for organizing my communications" September 12, 2017 5.0 Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth. Pros I love the way Nimble integrates with my email program so I can track contacts with important connections. I've customized the deals feature so I track activities and people to my business projects and networking strategies so I can see at a glance how effective my actions are, and I can see my progress at a glance. The tags allow me to quickly find people I want to focus on, and makes it easy to keep track of the details about hundreds of people--more than I could ever do if I had to remember these small facts. I love that I can add contacts right from email. Cons I love that Nimble interacts with my Gmail and iCloud calendars, but I wish events would show up across my calendars faster. The keep in touch features seems helpful, but I wish there was a way to manage their reminders. I tend to get too many follow up reminders in clumps so large that I can't managed them. I'd like to be able to spread them out more evenly across my weeks. As a result. I end up canceling the keep in touch for many people when I'm overloaded. Review Source Christopher Zippy K. VoiceOver Talent Used the software for: 2+ years ### "A lifesaver; saves me from a having to keep up with a million spreadsheets in a thousand folders." April 12, 2018 5.0 Pros Scraping and the ability to keep up with social media profiles in the CRM is my favorite feature by far- it's what brought me to Nimble in the first place. Cons The phone app is getting there, but not as robust as the desktop version yet. Some of the email & social media history doesn't show up in the phone app. Review Source Response from Nimble June 6, 2018 Hi Christopher, Thanks for sharing your feedback with us! :D We are so happy to hear that you are enjoying Nimble that how our Contact Add-in tool for your browser enables you to keep up with your contacts social media profiles. Are you currently using a iOS device? If so, we recently released our mobile 3.0 for iOS devices that enables Nimble users to view all email history within the contacts record in your mobile app! We would be happy to share more about this recent update. Please feel free to reach out to us at care@nimble.com if you were interested! Best, Olivia SP Simon P. reviewer Computer Software Used the software for: 6-12 months ### "Absolutely recommend" December 27, 2022 4.0 Overall, Nimble was fantastic. Learning to use and feel at ease using Nimble did not take me a long time. Trying to run my business without Nimble was not very efficient. Pros The interface with Outlook 365 is fantastic. Nimble does not require you to manually enter your information, unlike the majority of other CRMs. The plugins also appeal to me very much. They make the software simple to use, making them my goto CRM. It's incredibly convenient to be able to view the customer information and the calendar simultaneously. This has come in handy for me numerous times. The pricing is the best feature. Given how inexpensive it is and how simple it is to use, buying this option is a no brainer. Cons Although I appreciate how Nimble works with my iCloud and Gmail calendars, I wish there was a method to control their reminders because I think the keep in touch tools are useful. I frequently receive clumps of follow-up reminders that are too big for me to handle. I wish I could distribute them more evenly throughout my week. Review Source VR Verified Reviewer Master of Relationship Marketing Marketing and Advertising Used the software for: 2+ years ### "I'd be lost without it" March 6, 2019 5.0 Pros Nimble helps hold me together. Really, I can be so scatterbrained that I would totally lose track of who I needed to follow up with, and where I was in the relationship building process. But this system makes it easy. Cons There seems to never be anyone on live chat for support. But when I leave a message, they always get back with me in less than 24 hours. Review Source Response from Nimble March 9, 2019 Hi there, Thank you for sharing your feedback with our team. :) We are excited to hear that Nimble has helped you to manage your contacts and who you need to stay in touch with. Did you know that Nimble offers a Stay in Touch feature that will help to remind you to reach out to your contacts? Our Customer Success team is always happy to help! We offer one-on-one screenshares, Q&A webinars, and even a great Youtube channel. Reach out to care@nimble.com to learn more. -Olivia | Customer Success Ninja VR Verified Reviewer NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR Program Development Used the software for: 1-2 years ### "Nimble review" March 5, 2023 5.0 Pros Nimble is my favorite CRM because of its user-friendly design and wide range of features. It has an intuitive, yet powerful interface that makes it easy to search for contacts and leads quickly by name, email, or other criteria. Additionally, it has lots of features that help me manage customer relationships, like automated emailing, scheduling meetings, and tracking conversations. Cons There isn't one thing that I do not like about Nimble. Review Source VR Verified Reviewer PCA Hospital & Health Care Used the software for: Less than 6 months ### "Something I will be using more in the future! " July 15, 2023 5.0 Will definitely be something I will be using in the now and in the future! Pros Everything. It was pretty simple to get the hang of after a while! Cons It was all pretty good! Don't think I have any complaints. Review Source VR Verified Reviewer Financial Advisor Financial Services Used the software for: 2+ years ### "Helpful combination of different functions" August 5, 2018 5.0 I truly enjoy the application and feel it will be helpful to many professionals like myself. Pros Nimble allows me to combine different client relationship management functions along with the social media and marketing functions. Very helpful in day-to-day operations, saves time and effort. Having the calendar and CRM information in one place is great! Cons The email edition feaures are not as helpful as some other apps. Review Source Response from Nimble September 8, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to manage your client relationships directly in your Nimble account using your connected Twitter and email accounts in Nimble. Nimble enables users to send Group Messages in order to reach out to customer in regards to marketing. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja PL Paule L. HVAC Contract Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Réseautage et collaboration efficaces" March 31, 2023 5.0 J'utilise Nimble depuis plus d'un an maintenant, et c'est devenu un outil essentiel pour mon entreprise. Pros J'aime la façon dont Nimble simplifie la gestion des contacts, ce qui facilite la recherche et la connexion avec les prospects. Je trouve que l'intégration avec les plateformes de médias sociaux est un énorme avantage, car elle me permet de recueillir des informations précieuses sur mes contacts. Cons Un inconvénient que j'ai rencontré est l'application mobile, qui, à mon avis, pourrait bénéficier de certaines améliorations en termes de fonctionnalité et de stabilité. Review Source VR Verified Reviewer Manager Biotechnology Used the software for: Less than 6 months ### "Seamless integration and easy to use" January 26, 2021 5.0 Where nimble really shines is its almost artificial intelligence like ability to mine contact data and organize them. It can even pull info from signatures. It integrates basically into every software imaginable to make it easy to pull contact info, and then makes interacting with subsets of clients (using an easily searchable database) a breeze. Pros We are currently testing this software out mostly to track contacts and to better coordinate between project calendars. It was very easy to set up, mostly because Nimble makes it extremely easy to import existing contacts into its system. We originally we're afraid that having info from a variety of different programs that we tried to use in the past, or that different people exported in different formats, could be extremely challenging. Nimbe made it really easy and for those programs that don't integrate directly, there is a fully customizable way to import spreadsheets of information that you can select how to populate each field (i.e. in the old spreadsheet, FirstName column can be selected and set as the "First Name" of your new integrated database. I also like that the dashboard for Nimble summarizes everything going on, including commitments coming up soon, and is fully customizable like the screen of a smartphone. You can adjust what is displayed and what app functionalities are important for you. Cons I think the main weakness is trying to get data out of nimble to try and send to others. For example, if I try exporting a subset of my contacts to share with a colleague in another group, it usually comes with extra information and columns that I then have to either delete out myself or just explain to my colleague in person. Review Source VR Verified Reviewer Backend developer Information Technology and Services Used the software for: 1-2 years ### "Top CRM tool" March 31, 2023 5.0 Overall is quite a good experience using =Nimble because it's such a good CRM tool. Pros Best CRM(Customer relationship management) tool that anyone can get because it has quite major benefits for using it like it is user-friendly and has quite a few social media integration, comes in everyone's budget means it is quite affordable so it's my one of the best CRM tools. Cons There is not a single thing that I personally dislike about Nimble. Review Source Christopher R. Brand Partnerships Manager Used the software for: 1-2 years ### "Still has some minor functional issues, but it works well" April 5, 2018 4.0 My method of contacting potential buyers is easy; easy use of group messages; organizing my life; tracking my sales Pros Easy access to Contact's social media; calling possible sales deals; visually easy to look at; i like the reminder to check in with contacts feature Cons Organization of your tasks -- i wish there was a way to sort into a phone sheet so you can see every major who what phone and a quick mark to complete the task. Some issues with Nimble adding bad data into your contacts. No way to get rid of duplicate entries easily. Review Source Response from Nimble June 13, 2018 Hi Christopher, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble locates your contacts social media when using the Social profile matching tool and adds your contacts information directly to your contacts record. You can definitely merge duplicate contact records within Nimble by selecting both contacts and selecting the option to merge these contacts. Best, Olivia Nimble Customer Success Ninja Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.