# Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Nimble Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Beginner-friendly and intuitive design 91% positive reviews out of 324 Most reviewers find ease of use valuable, highlighting the simple interface, quick learning curve, and straightforward setup. Confusing and costly pricing structure 36% negative reviews out of 229 Some reviewers indicate pricing is high, with extra charges for features, confusing plans, and limited value for smaller teams. Comprehensive relationship management features 95% positive reviews out of 173 Most reviewers indicate client relationship management centralizes contact data, streamlines communication, and supports personalized customer engagement. Emma S Business Administrator, 1,001 - 5,000 employees. "It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed." Limited and unreliable mobile experience 37% negative reviews out of 108 Some users comment mobile app functionality is lacking, with slow performance, missing features, and frequent crashes. Robust activity and deal tracking 95% positive reviews out of 128 Most reviewers describe tracking as efficient for monitoring communications, managing sales cycles, and organizing follow-ups across channels. Frequent bugs and technical glitches 61% negative reviews out of 83 Some users report bugs and issues, including instability, unresolved errors, and occasional problems with updates or features. ## Showing most helpful reviews Showing 1-25 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joel B. Administrative Secretary Consumer Electronics Used the software for: 6-12 months ### "What I think about Nimble" February 18, 2023 4.0 I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking. Pros It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble Cons Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Automation was mainly the issue for me. I would want to be able to generate sequences more automatically, but I was constrained by the time allotted for completion. I attempted to learn more about it, but I don't have the opportunity to change that aspect, so I didn't have the correct experience. Review Source WB Walter B. Director of Sales Computer & Network Security Used the software for: 1-2 years ### "Nimble is a great CRM for small and medium business." July 26, 2023 5.0 With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price. Pros Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs. Cons At this moment Nimble has everything we need where we are at and we continue to grow. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Pricing and seem more functional for what we need without having to additional for some of the features we gained switching. Review Source VR Verified Reviewer Managing Director Real Estate Used the software for: 6-12 months ### "Private Commercial Real Estate Debt Company Reviews Nimble" June 23, 2015 3.0 We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin. Pros We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features. Cons 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't. Review Source Response from Nimble June 23, 2015 Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter. For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble. For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result. All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top. Best, Joseph JC JIm C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best of the best for newbies (oldies, too, maybe)" April 29, 2021 5.0 Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!? Pros It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature. Cons I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Nimble Ease of use, intuitive interface. It works how I work. Review Source AA Alhassan A. Research Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "If you can't afford to hire a systems administrator, Nimble can be a great substitute" June 11, 2021 4.0 My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free. Pros What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week. Cons Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Pricing considerations seemed to favor Nimble and they offered a lot of the options I needed at the time in their lowest priced subscription package, so I decided to go with them. Review Source YJ Yashovardhan J. Researcher Education Management Used the software for: 1-2 years ### "Best management and CRM platform" November 22, 2022 5.0 Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data. Pros There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers. Cons I didn't like that it was difficult to find contact information for people outside of my organization. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Nimble There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team. Review Source JG Jeffrey G. Infrastructure Administrator Retail Used the software for: 2+ years ### "Nimble Storage - Best in class" November 7, 2019 5.0 We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support. Pros The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid. Cons There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers. Switched from [Data Infrastructure Management](https://www.capterra.com/p/118936/Cloud-ONTAP/) Netapp at the time could provide us with a solution that worked for our business Review Source KM Kayla M. Business Owner Accounting Used the software for: 1-2 years ### "Nimble Review: The Difference of Opinions with Business Owners " November 4, 2020 4.0 Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad. Pros The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application. Cons The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Nimble Nimble was perfectly priced and the customer service was absolutely wonderful. Review Source AP Anil P. Editor Entertainment Used the software for: I used a free trial ### "Creative Alliance Review" July 6, 2023 5.0 Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software. Pros We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner. Cons We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use. Reason for choosing Nimble After testing Nimble, it is much more simplistic and useful than others that we have used. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/) Nimble is much more easier to use after testing the software. Review Source Stacy C. Business Development Manager Internet Used the software for: Less than 6 months ### "Streamline your productivity" July 18, 2019 5.0 Good so far. Easy to use and is compatible with MS 365 Pros Alot like Salesforce, it was easy to use and is a future forward software program. It helps you build relationships and streamline your operations with it's cloud-based function so you can work, anywhere! Cons They don't offer alot of storage - 1G or 2G if a business plan. You can add 10GB at a time for additional cost. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted to try something more up to date with technology. Review Source CD Carl D. News Director Broadcast Media Used the software for: Less than 6 months ### "Email marketing the professional way!" September 24, 2024 4.0 Overall, a good experience, and effect way to do email marketing campaigns. Pros Great for email campaigns, newsletters, and easy to use! Cons Kind of expensive compared to other options. Review Source Eileen C. Senior Product Manager Chemicals Used the software for: 2+ years ### "One of the best and simplest CRM software." May 16, 2023 5.0 With this apparatus we presently effectively oversee leads and client information, this apparatus moreover gives different topics and formats for notices and emails. Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office. Agile has given eminent benefits for the development of key deals plans in social systems, the optimization of promoting has been persuasive in capturing the consideration of unused clients, items and administrations have been proposed to unused markets with the spread of publicizing. For me, one of the leading highlights accessible in this computer program is its communication history, it has made a difference me to keep track of all my communication with distinctive clients with just one press, all I have to be do is go to a contact record and select the history tab. Pros Exceptionally simple to utilize and relationship based CRM program that's exceedingly acknowledged by the staff within the organization, its simple and enhanced integrations with other program is the most excellent portion. It moreover coordinating with Gmail, MS Viewpoint and other social systems, it is useful for client history administration and ticket following, it moreover makes a difference to oversee and screen group execution and exercises. The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social data around a trade fair by drifting over the commerce title. It permits me to form amazing campaigns that offer assistance me accomplish social promoting criteria, their bolster is strong and exceptionally responsive to online demands, I like being able to assist the deals office for ventures done with Agile. Cons One drawback to utilizing Agile is that a few clients may discover its client interface a bit complicated. At to begin with, there's a great chance that the client will conclusion up befuddled whereas utilizing it. I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous. Review Source Greg H. Corporate Culture Specialist Used the software for: 2+ years ### "We are a small business, which Nimble is the Central heart. We love that it's simple & robust! " April 5, 2018 5.0 Pros It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client. On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns. I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display. I'll say it again, we live in the deals section. By far my favorite element! Oh also, the social media integration is very helpful when researching potential clients as well. Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness. Cons Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work. I hope they expand how many emails you can send. In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that). That's probably it. I'm a big fan. Review Source Response from Nimble June 13, 2018 Hi Greg, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline. In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals. Best, Olivia Nimble Customer Success Ninja Dheeraj U. Business Development Manager Staffing and Recruiting Used the software for: 1-2 years ### "The best free CRM is also incredibly simple to use on a phone" February 14, 2023 4.0 A very high volume of information can be handled by Nimble in a way that makes sense and is helpful to the user. I have had a great experience with Nimble, and it has undoubtedly aided our marketing initiatives as well as my productivity greatly. However, if you're looking for something that can simplify your life when it comes to marketing automation, I think Nimble is absolutely worth looking at. Pros I'm generally impressed with Nimble's dashboard display. perfect integration with Chrome Facebook connection many email addresses Available is all connected to Google calendars. Cheap all fundamental CRM features. We enjoy how easy it is, and the browser plug-in is quite intriguing. Although it is interesting, we don't use many of the features. It conveniently interacts with other well-known services like Mailchimp or Google Analytics so you don't have to bother about manually integrating several platforms. Cons I believe that this programme can be improved so that it better serves the businesses who utilise it. additional user-specific features that are more individualised. When transferring data from one environment to another without keeping a delta clone around indefinitely, this capability proved helpful. The layout of the UI makes several functionalities difficult to reach. Therefore, if you're a first-time user, you might need to spend some time getting familiar with the application. Review Source Brad B. CEO/Founder Information Technology and Services Used the software for: 2+ years ### "The Best Profile Enrichment App for Business Professionals on the Market" January 24, 2019 5.0 Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer... Pros Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach. Cons Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with. Review Source AE Alexandra E. Chief Financial Officer Automotive Used the software for: 2+ years ### "Attractive and with powerful tools." March 19, 2021 5.0 With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients. Pros Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM. Cons There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function. Review Source KH Katy H. Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Nimble is a time saver" January 19, 2022 5.0 Nimble allowed our company to reach new prospects and acquire more new clients without spending a fortune. Easy to use easy to add to other programs. Our sales force loves it Pros The way we could use pipelining to reach new clients and then use other features to track sales and new sign ups Cons Nothing I disliked It is easy fool proof and builds your client list Reason for choosing Nimble Na Review Source Emma S. Business Administrator Food & Beverages Used the software for: 6-12 months ### "Simpler CRM management" September 14, 2023 4.0 It helps to have a better managed CRM and above all it has intelligently improved sales Pros It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed. Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more being so secure Cons I feel that they are very professional in all their operation and they are always attentive to the fact that the system is active, serving correctly Review Source Casey J. Legal Assistant Construction Used the software for: Less than 6 months ### "Better for Relationships than E-Harmony!!" August 31, 2018 5.0 I have used Nimble in the past to keep all of my notes and information in one easy to access location. As well, Nimble is great at creating and maintaining organize contacts, appointments, and email lists, all in one location. Nimble is also incredibly helpful at creating email campaigns. Pros This application is amazing at helping businesses manage their interactions with potential and recurring customers. Integrates seamlessly with other programs - in my experience Office 365, Hootsuite, Evernote - which makes getting work done that much quicker. Efficiency is the name of the game with Nimble, as showcased by several amazing features. My favorite time-saver has got to be Nimble's Email Signature Capture, which can pull text right from a lead's/client's email signature and adds it to their profile. As well, I have found the Pipeline Management feature to be helpful in zooming out and taking a macro-level look at interactions and transactions with potential customers. This means that every interaction with a client can provide some new meaningful data. Cons Like most things, this application is meant to make you more efficient. That means that while it will certainly help a nationwide sales survey potential leads, track interaction with customers, and create email campaigns, there are certainly some individuals who would find less usefulness with this software. I would recommend those users attempt the free trial to ensure Nimble is correct for them. Review Source Response from Nimble September 7, 2018 Hi Casey, Thank you for providing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to integrate your Office 365 email account to Nimble. After connecting your email to Nimble the last 90 days worth of emails will sync to Nimble and continue to sync moving forward. Nimble also enables users to connect and sync their Office 365 calendars to Nimble! The 14-day free trial enables users to test out Nimble and the abundance of features that it has to offer to ensure that Nimble is the best fit for them and their teams. -Olivia | Nimble Customer Success Ninja DG David G. Founder E-Learning Used the software for: 6-12 months ### "the BEST contact relationship management system by FAR! - and I have tried many." September 19, 2017 5.0 Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close. Pros Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close. Cons The Deal Management aspect is really, really weak. Really. At the very least, allow us to create categories for pipelines. I mean, I have like 5 different types of deals. Each deal type needs its own custom pipeline because the processes are all different for each deal type. But we are given the ability to only have one pipeline, and somehow make all the different deal types work. Thats crazy :) Review Source Response from Nimble September 20, 2017 Hi David, Thanks for your review, and we are so glad that Nimble has been able to help you save time and energy managing your contact relationships! The ability to create multiple pipelines is definitely on our current roadmap, and we hope to implement this feature in 2018. Best Regards, Olivia FA Fidelis A. Sales Executive Information Technology and Services Used the software for: 6-12 months ### "Nimble 2021 review" March 9, 2021 5.0 My overall experience is great. The cost is good compared to other software. I can easily add anyone as my contact from social media platforms via a browser extension. Pros Nimble is a professional CRM software, great at integration with social media. On the dashboard, it has great features such as Deals, Events, Tasks, pipeline, Email Tracking, and stage funnel. The new contact features help me to have one-page information about my activities with my contacts including our chat history and social media channels. I can easily track my contacts and know when they open my sent emails. Nimble is convenient; I can use it on my phone or on my laptop. It's a fantastic CRM manager that gives us great tools to help us do our jobs better every day, such as automating our work schedules with a calendar, contact management, and the visualization of correspondence history and email in conjunction with different social networks so we can review them. It's easy to use, integrates with social media, and facilitates relationships. Cons I'd like to see a more relaxed and adjusted GUI to streamline different features, one of which is the ability to easily see priority contacts without having to open the entire database. Having the most up-to-date or important knowledge would be ideal; it would be a more intuitive method for our work, and we would save a significant amount of time. Review Source VR Verified Reviewer Owner Entertainment Used the software for: I used a free trial ### "Excellent price software " July 5, 2024 4.0 Pros Group messages Tracking Upload details Cons Structure of emails is dificult for middle user Review Source Stan R. LinkedIn Consultant & Social Media Strategist Used the software for: 2+ years ### "I thoroughly enjoy using Nimble and its widgets." April 9, 2018 5.0 Helps me organize my contacts for staying in touch. I can interact with a person by email or social channels from within Nimble. I can email relevant information to groups and track the results which is extremely helpful. Pros What I like most is that Nimble does the work in terms of populating lead information on its own. This saves me a great deal of time and provides information I would not otherwise have found. I also appreciate the ability to view an individual's social activity and interact with them through Nimble. Another powerful feature for me has been the ability to send group emails and view results. Cons When editing Notes I wish I could expand the box for viewing notes in order to make it easier to type and view notes. Review Source Response from Nimble April 25, 2018 Hi Stan, Thanks for your positive feedback about our social integration which enables you to gather insights on potential and existing leads as well as our group messaging feature with open and click tracking. We're so happy you are enjoying these features! I will be sure to share your feedback regarding notes with our Product team. Cheers, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com JD James D. Director Computer Software Used the software for: 1-2 years ### "Great Integration with Outlook 365." August 11, 2018 5.0 As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better. Pros I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble. Cons I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue. Review Source VR Verified Reviewer Co-Founder Used the software for: 2+ years ### "Invaluable tool with strong feature set" April 5, 2018 5.0 Candidate tracking and tagging. Pros The overall layout of the candidate view is very intuitive and easy to use. I also like the search functionality. Very powerful, esp with proper keyword tagging. Cons Integration with LinkedIn used to be better. We used to be able to pull full profiles easily. now it often does not work and you need to select the persons name to grab their info, but it does not always work. I realize LinkedIN might have shut down part of the their API, but perhaps the data could be scrapped? Review Source Response from Nimble June 14, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how intuitive Nimble is in locating your contacts social profiles based on the information that you provide us with. LinkedIn made the decision to close their API closing all access to 3rd parties. However, you can definitely download the Nimble Contact Add-in to your browser in order to locate information about your contacts and add it directly to your Nimble account. Best, Olivia Nimble Customer Success Ninja Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.