# Page 5 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 5 - Reviews of Nimble ## Showing most helpful reviews Showing 101-125 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MA Maria A. Data Scientist Airlines/Aviation Used the software for: 6-12 months ### "A Simple and Effective CRM That Boosts Productivity" April 18, 2023 4.0 Overall, I am very satisfied with my experience using Nimble. It has streamlined my work processes and improved the way my team and I manage our relationships. Pros I've found Nimble to be an incredibly user-friendly CRM that seamlessly integrates with Office 365 and G Suite. Cons I generally love using Nimble, I did encounter a few challenges initially. The learning curve can be a bit steep for those who are not familiar with CRM tools, and I found that customer support could be more responsive. Review Source VR Verified Reviewer Marketing & Sales Director Marketing and Advertising Used the software for: 1-2 years ### "Nimble provides affordable enterprise quality CRM for the small business" August 3, 2018 5.0 Nimble has been great for managing leads and contacts along the sales lifecycle. The Prospector tool can not be understated, as it allows for really simple lead enrichment. Pros There are lots of great things about Nimble. My favorite features are the prospector tool, which allows you to pull and populate a leads information based off an email address. Additionally, the interface is user friendly and is the best value prop of any CRM I'm aware of. The integration to marketing automation like 366 Degrees also makes this a great option for small businesses looking to leverage CRM. If you choose not to integrate automation, there are some good templates for followups and messaging from the platform itself. Cons The only qualm I have with Nimble is the lack of a dedicated campaign function, but this is pretty easily worked around using tags and marketing automation suites. So far, this hasn't been an issue at all. Review Source PT Philip T. Client Services Food & Beverages Used the software for: 1-2 years ### "Good solid CRM system; works well for a solopreneur with over 7000 contacts" September 12, 2017 4.0 Just getting all your contacts into one place with social profiles and email history is a great. The amount of data entry is significantly less than other products (like Sugar CRM) that i have used in the past. Pros The integration with gSuite is great; its also pretty easy to create contacts and find their social profiles (linkedin, twitter etc.) Very easy to see past emails, schedule tasks and reminders for followups. Finding/Segmenting customers is good. Cons People join companies, leave and go to a new company. As such its important to see your personal relationship with that person across all the companies they have worked. Unfortunately there is no way to mark emails as "archived" so you don't really know quickly (without reading a bunch of history) that the email you selected is the wrong email. Also with the smaller version you are limited to the quantity of group emails you can send to 50. I find it cumbersome to select a client segment (such as inviting them to a training class) and tracking who I sent emails and where I left off... so if Nimble isn't going to do emails and you need to use something like mailchimp, that's great, but Nimble only has one-way integration...you can send emails to mailchimp...but you can't then see inside Nimble who received a mailchimp email. Review Source DL David L. Business Development Business Supplies and Equipment Used the software for: 2+ years ### "Missing a number of CMS features but does well regarding the features it focuses on!" April 5, 2018 4.0 A better feel for my customer's activities. Pros The Social Integration! It is clearly well designed for managing and benefiting from the social tools at your fingertips! The web interface makes it available pretty much everywhere. The richness of the information helps you walk in your customer's shoes! Cons In the beginning I didn't mind the monthly fee and felt as if they were growing the tool to fit the fee, however as it turned out they added some of the features we needed - but then tacked on additional fees to use them. Now it still lacks some of the real basic tools like being able to sort on various fields that you would just assume any CMS would have - but are still not present while they want to charge extra, a month for tools like an option to send out a batch emailing. Review Source Response from Nimble June 19, 2018 Hi David, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can use the Nimble Contact Add-in to build profiles of your contacts learn more about your contacts before you even begin building a relationship with them. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja MUM Morale Ugan M. Student mentor Mechanical or Industrial Engineering Used the software for: 2+ years ### "Effective and easy to use." November 1, 2022 5.0 It's a very much great experience and makes it easy to keep record of deliveries and other important information. Pros With Nimble you don't have to worry about storage and it helps with customer delivery, to track customers details and keep records of the customers you interacted with. It's very easy and simple to use in a very effective way. Cons There's absolutely no bad thing about the software because you can do things that's needed to be done in a very easy way. Review Source VR Verified Reviewer Web Developer Intern Computer Software Used the software for: 6-12 months ### "Nimble - Relationships made easy" April 3, 2019 4.0 Overall, I have had a great experience with Nimble. It gives me a greater sense of organization. Having the software worry about contacts/clients rather than me is a dream come true. Pros I love how the integration with Office 365 and G Suite. It makes building my contact list fast and easy to do. I don't really have to worry about manually keeping tabs on my contacts. I can just login and see my dashboard and review the last time I've contacted my clients. Cons Navigating tends to difficult at first, but once you are over the learning curve then it tends to get easier. If you follow the tutorials and use Nimble for awhile then you can start to get a feel for it. It's hard to get use to at the start. Review Source Response from Nimble April 4, 2019 Hi there, Thanks so much for leaving your feedback! We are really glad to hear that you've enjoyed Nimble overall, especially when it comes to integrating with Office 365 and G suite. We understand that there can sometimes be a learning curve with new software. We are always here for help and provide many resources. You can reach us at care@ nimble.com and/or join our daily Q&A sessions! Best, Shani ¿¿ Customer Success Ninja | Nimble VR Verified Reviewer Children's Fiction Writer Publishing Used the software for: 2+ years ### "Nimble" January 17, 2019 5.0 Now I’m easily able to keep up with my schedule from anywhere and am making much more meaningful connections with clients. Pros Easy to set up task and routines. Shareable across computer and smart phones. Makes it easy to be productive from anywhere. Great resources available for business owners. Cons Confusing when it comes to intergrating with social media. Tricky to get it to sync between devices the first time. Review Source Response from Nimble March 13, 2019 Hi there, Thank you for sharing your feedback with our team. :) Nimble enables users to log into their Nimble account from anywhere, and even use Nimble on their mobile device. There are many integrations Nimble offers with social media. We are always happy to share our best tips and tricks to make this seamless. Reach out to care@nimble.com to learn more. -Olivia | Customer Success Ninja VR Verified Reviewer Operations Manager Higher Education Used the software for: 1-2 years ### "Contact Management Across the Board" December 10, 2021 5.0 Pros This integrates seamlessly with Microsoft 365. I love that all of my contacts are in one place. I also love that I can customize my dashboard - different businesses have different needs, and I feel like I've been able to customize my experience to perfectly suit what I'm doing. Cons I like that this is integrated with just about everything, but some integrations work better than others... For example, although we have several social media accounts, we can only choose one at a time. It's little frustrations like this that take time out of my day. Review Source Alex L. Managing Partner Events Services Used the software for: 6-12 months ### "Simple and robust for your small business!" December 6, 2018 5.0 We rolled out Nimble across our sales and marketing workflows and have found it is saving us time in prospecting, managing contacts and deals, and ensuring that nothing falls through the cracks. Very helpful! Pros Nimble provides many different great qualities and features. The deal section is entirely customizable and allows you to create your own sales process unique for your enterprise. It is extremely easy to input information. Since our team is remote across a few states, this makes it very easy for the team to all store information and track progress on deals collaboratively. Management can see deal status easily and check in on communication with current and potential clients. Very helpful also for mail merges/bulk emails. It isn't as powerful as other tools but is good for smaller campaigns. Along with that, the phone app and social media functionality is very handy. Cons Mail merge functionality could be stronger. Better integration with LinkedIn. Some of our sales team mentions that the Android app isn't as strong as the iOS app. Review Source RE Ralph E. Blogger/Digital Marketer/Graphic Designer Information Technology and Services Used the software for: 2+ years ### "A Powerful CRM for Managing Day to Day Business Activities With Ease" May 2, 2021 5.0 Overall, Nimble is a nice product that I would recommend to anyone who needs easy-to-use CRM software. Pros The first thing you notice when you sign up on Nimble is the ease with which you set things up. You are basically guided by timely prompts on the screen to set your account up easily. At this point, you get to set up integrations to integrations to connect Nimble with other services that you use be it Microsoft 365 or G Suite. This is very useful if you are not familiar with the interface of Nimble because you can get started straight away with the basics without any difficulty. Once you've authorized Nimble to access your integrated account, then you can start managing your email schedules and contacts right from your Nimble dashboard. The importation of contacts is quite efficient and flawless. One really neat feature in Nimble is the fact that you can arrange your contacts into segments for better monitoring and accessibility. Since you can view your messages and reply to them all from your Nimble workspace, then this is more convenient than having to open your mailbox every time in my opinion. The messages are well synchronized with no lapses or disparities whatsoever; just exactly what you would obtain by opening your email provider's website. One other thing that I think is really nice about is the signals feature which lets you monitor your social network activities right from your dashboard and capitalize on signals and recommendations to make connections with your social contacts. Nimble is a nice SAAS CRM platform in my humble opinion. Cons Nimble clearly has its strengths, and for what I need, it clearly serves me well. The only con I can think of is maybe the pricing because there are cheaper options you can consider; in fact, some are free. Review Source Joel O. Manager Training Logistics and Supply Chain Used the software for: 1-2 years ### "Nimble Ticks All The Boxes Of CRM & More" September 16, 2021 5.0 Nimble has greatly improved our team's productivity by over 30% since it was introduced. Service level agreements are met too Pros I like the fact that the interface is interactive and easy to use. I like the way that nimble captures customers' information for easy reference purposes. Outlook integration was easy and the marketing tool is awesome. Cons The email delivery time should be improved. There is a slight lag.The email delivery time should be improved. There is a slight lag. Review Source Tyson S. Master of Relationship Marketing Used the software for: 2+ years ### "Helps to keep track of my relationships with my prospects and customers" April 5, 2018 4.0 Pros Love the social streaming. Helps me to learn more about people without needing to do as much research. Tags are awesome for organizing people and activities. Cons I would love to be able to integrate Nimble with Send Out Cards to schedule and send cards. Also it would be nice if it integrated with more email platforms than gmail and office 360. Review Source Response from Nimble June 14, 2018 Hi Tyson, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are loving having the ability to connect your Twitter account directly to your Nimble account and view your feed, as well as schedule Tweets to go out at a later date. You can definitely use our IMAP connection within your Networks & Imports page in order to connect additional email providers. Best, Olivia Nimble Customer Success Ninja VR Verified Reviewer Plan checker/Survey assistant Oil & Energy Used the software for: 6-12 months ### "Good CRM for building relationships" February 28, 2018 5.0 Pros We recently started using Nimble. It synchronized all the contacts, calendar and emails, but the import works only for the last 3 months. It works to be integrated with Mail Chimp and Google G Suite, and some social media platforms. We can get the conversations from different social media platforms which makes easier to manage different projects. Cons Would be nice to see better integration with Linkedin and also Facebook messaging. Functionality can be improved. Review Source Response from Nimble June 15, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you were able to connect your email account to your Nimble account. After you have made this connection that last 90 days worth of your emails will sync to your Nimble account and continue to sync moving forward. LinkedIn made the decision to close their API a few years back to all 3rd parties. However, you can definitely download the Nimble Contact Add-in to your browser and use this directly within your LinkedIn account in order to find information about your contacts and add this information directly to your Nimble account. Best, Olivia Nimble Customer Success Ninja Zoran K. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Nimble is a great connector" September 29, 2020 4.0 Very happy and the company also in their webinars is quite customer-centic and aproachable. I like the tool and I´m recommening them quite often. Pros A lot of sales activity happens outside of a crm. Places like linkedin. This where Nimble has its great strength. Without interrupting your workflow you can grab a contact, put him in a list and Nimble does the rest. Same goes for twitter or facebook. "I have a CRM allready" you might say. Still, nimble makes a lot of sense, because they are a super-connector between all your systems. You can use it as your primarly CRM but also as a middleware to synchronize different systems (email-marketing, event-registrations, etc...). Cons The segmentation is okay, but for shure there are companies that did a better job on that. Still keeping in mind that nimble has a great price-point for small and medium companies where complexity is kept low for a good reason. Review Source Nikhil R. Assistant marketing manager Marketing and Advertising Used the software for: 6-12 months ### ""Reliable tool for small cap and mid cap business "" May 9, 2022 4.0 If I talk about my overall experience with Nimble, It is very helpful in growing my business in an efficient way. I'm happy. Pros . Easy installation and implementation . Value of money . Time-saving . One solution for many business problems . Beneficial for every large and mid-cap organization . Nice customer support services . Track various functions Cons Nimble is the best CRM available in the market, I didn't find any big problems till now. Review Source Ina M. freefreelancer Information Technology and Services Used the software for: 6-12 months ### "Nimble is more than just a CRM!!!" December 27, 2022 5.0 Ever since I started using Nimble, my marketing efforts have increased by 20%. It's really been a game changer and I recommend to everyone. Pros Nimble CRM is an amazing tool for managing your customer relationships and leads. I've tried many customer relationship management tools in the past and this one is by far my favourite. My team can now talk with our customers in real time and share ideas from a central point of contact. We have seen huge growth over the last year using Nimble CRM. Cons There are some bugs from time to time but nothing serious:) Review Source NN Nikhil N. reviewer Computer Software Used the software for: 1-2 years ### "Best marketing CRM platfrom" December 23, 2022 5.0 it is exceptionally useful and proficient as speedy as a light in the development settling the issue in quick manner absolute best Pros The stage has an administration of negative remarks, which permits us to know about the negative remarks made on informal communities, site and google, so we can answer rapidly and really, and keep away from a terrible internet based standing. It permits us to coordinate with different channels, for example, informal communities, site and email, as well as gathering information from this large number of directs continuously, accordingly having more and better control of our correspondence channels. Cons I trust the miner will dig further and scan the Web for more data. Formats might be simpler to find. Review Source Joseph R. IT Manager Machinery Used the software for: 2+ years ### "My Favorite Storage Arrays" August 15, 2018 5.0 Overall experience has been amazing, their tech support is always helpful and quick to help. Pros Nimble Storage has quickly become my favorite go-to for storage arrays. Why? Because of the amount of out-of-the-box features they come with including ease of use, ease of administration, native deduplication and compression, and auto-replication. Cons They can be pricey, but rightfully so, there really isn't anything I like least about these. Review Source Response from Nimble August 30, 2018 Hi Joseph, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to store your information in Nimble. Nimble offers a Contact plan for $9 a month when on the annual plan. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja Garick C. Social Media Community Manager Computer Software Used the software for: 2+ years ### " be Nimble, be quick, never trust a salesman that sounds so slick" August 29, 2019 1.0 Learning experience for sure. Bled sweat and tears, pushing hard after hours and on weekends too. Shady, shady company. Uses people and throws them away. CSR told me he thought I was doing a great job, didn't look me in the face before he left on vacation and then his VP and HR fired me the week after. Pros I guess I am grateful that I learned to be more careful who I trust and where to dedicate my energy and efforts. Cons I was employee #7, accepted a starting salary less than my first entry level job because I believed in the dream of this product. Ask around and see if any of the original employees are still around. CSR sells a great story and at the end of the day, he's a salesman that lacks integrity. Reason for choosing Nimble It was a big mistake. Review Source Rick A. President/CEO/Owner Printing Used the software for: 6-12 months ### "Was hopeful for more" June 22, 2015 3.0 I was looking for a CRM that would help me keep in touch with approximately 2500 contacts. I really liked the social media interfaces that were available, but as LinkedIn, Facebook and others stopped the API with their platforms, Nimble started losing some of the appeal. Then, my contact data started getting corrupted. By corrupted, I mean random phone numbers would get changed from work to mobile or the phone number would disappear completely and all I'd have is the information from their LinkedIn profile with no phone number or emails address. Also, two and three duplicate contacts started appearing. I don't know if it was from the former social media syncs, or something else, but what a mess. And these were some of my top accounts. I had used PieSync to sync to Google Contacts. They said it couldn't be them. Nimble also said they couldn't understand how this could have happened. What I do know is I have a mess and have spent two long days working on duplicates. Now I have to spend who knows how much time to capture lost phone numbers and email addresses. I'm currently evaluating LessAnnoyingCRM and have also looked at Contactually and Insightly as possible replacements. Review Source Response from Nimble June 23, 2015 Hi Rick, Thank you for sharing your feedback. I looked into the issues with PieSync and it appears they occurred when we first launched the integration with their team. When we initially launched it, we didn't ask our users to make sure they merged potential duplicates in Google Contacts before syncing and this could have caused the issue with duplicates. I don't see any open cases with you, but we're happy to resume support if you reach out to care@nimble.com. We want to keep you with us and we'd love to help clean your data up. Best, Joseph Jacob F. System Engineer Telecommunications Used the software for: 1-2 years ### "Nimble CRM Review" October 12, 2018 4.0 Pros Easily synchronizes your contacts across other platforms like office or gmail. It was easy to deploy and answered a lot of problems our sales team was facing. Cons Some times our users will customize themselves and forget where they placed items, this is easily fixed by checking the options for what they are looking for. This is a small and arbitrary complaint and only because I have to put something here. Nimble is a great CRM and gets the job done. Review Source Response from Nimble October 18, 2018 Hi Jacob, Thank you for sharing your feedback with our team. :) We are glad to hear you are enjoying how easy it is to synchronize all of your information directly within your Nimble account. Nimble enables users to connect email accounts, social media, calendars, etc. all to Nimble to manage your business. Our Customer Success team would be happy to assist you in managing your Nimble account at care@nimble.com. -Olivia | Nimble Customer Success Ninja VR Verified Reviewer Software Developer Computer Software Used the software for: 1-2 years ### "Review for Nimble" January 31, 2022 5.0 Excellent Pros It is very much esy to use, especially I like how intutive its interface is. I have used alot of CRM but this one is beautifully implemented. It has solid CRM system. It has mobile version also which is fully integrated with cloud version. Cons There is nothing which I dislike about this software. Review Source Brad F. Founder and CEO Used the software for: 2+ years ### "The best I've found, but there are limitations" April 9, 2018 4.0 Pros Integration of email and social media into profiles. It's great to be able to see connections with my social nets. Email integration is good. Scan a business card feature on mobile app is great. Cons Search can be slow. App lacks some of the features of the web version and doesn't fill in a company name from "memory" when adding new contacts. Review Source Response from Nimble April 25, 2018 Hi Brad, Thanks for your feedback about seeing connections with your social network, integrating multiple email accounts and utilizing the business card scanner on mobile! We're so happy you are enjoying all of these features! We'll be sure to share your feedback regarding the app with our Product team. Cheers, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com TJ Tim J. Voice Over Artist Performing Arts Used the software for: Less than 6 months ### "Nimble has been great at helping me find data & keep on track while starting my business." September 17, 2017 5.0 A very comprehensive view of people are my prospects, my coaches & other businesses that support mine. Plus a large amount of data is gathered for me from several different sources. It helps me organize & inform my interactions with others which can only help increase my revenue. Pros The ability to gather not only social but contact information for people I am interested in. I have been able to grow my database with useful information quickly. What would take hours of searches across browsers & social apps can be accomplished very quickly. I also very much enjoy the flexibility Nimble has to fit my business and mode of work. I am not a marketing expert, so I appreciate Nimble being able to let me work into that role. Cons As good as Nimble is, there are a few, small things that I would like it to do better. The Nimble Contacts Widget could be better at gathering info from a web page. There are other small improvements I have already sent to Brian Bagley via his email address such as: \* It would be wonderful if Nimble could normalize names, emails, phone numbers, etc. \* I would really like the option of choosing bi-weekly as an option in the Stay In Touch drop-down \* It would be helpful to be able to add more than one company per person \* In the Nimble Contact app, all phone, address, URL, etc should default to Work As you see, these and others I noted are minor issues that could really make the daily interaction with Nimble a little more polished. Review Source Response from Nimble September 18, 2017 Hi Tim, Thanks so much for your wonderful feedback. It is very much appreciated and several of the suggestions you made have been shared with our Product team for future improvements. :) We are thrilled that you are utilizing Nimble to grow your database and find Nimble to be flexible and a perfect fit for your business! Cheers, Samantha Adrienne M. Founder Marketing and Advertising Used the software for: 2+ years ### "Like Nimble" August 4, 2018 5.0 Very good - I know there are free CRMs available but pay for Nimble because of the ease of use and the functionality. Pros The functionality and the pleasant way it presents I really like the group messages and the information displayed. Excellent. Cons I would like to have Mailchimp and Sendoutcards integrated into the platform. Mailchimp - my newsletters etc sent out on Mailchimp do not follow in my touchpoints for an email address so my connection with the client/prospect is not fully accurate Sendoutcards - is a rather nice platform to send out cards - relationship marketing - having the details in Nimble means I don't need to put the details in two places. 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