# Page 8 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Nimble the right CRM solution for you? Explore 1868 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1868) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 8 - Reviews of Nimble ## Showing most helpful reviews Showing 176-200 of 1868 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IE Irma E. Advisor Oil & Energy Used the software for: 6-12 months ### "Nimble Review" November 1, 2023 4.0 My overall experience has been good it has help my company organizing and tracking all of our data making it let stressful for us as users. Pros I like the organization they give with all of the data of our clients and track the sales we do each day. The best part it gives you follow up notifications. Cons What I like the least is the price it has gotten quite expensive but it is worth it, but if you dont upgrade you get a limited functionality. Review Source VR Verified Reviewer Business Development Strategist Management Consulting Used the software for: 6-12 months ### "Nimble Review" August 7, 2018 4.0 Pros Nimble is very user friendly and navigation through the platform is easily teachable. This is a great platform for customer relationship management and allows to pull quick analysis of client engagement. Cons There are a lot of data fields to click through in order to capture particular pieces of important data. Additionally, when exporting contacts Nimble does not allow you to pull specific data fields. Review Source Response from Nimble August 10, 2018 Hi there, Thank you for sharing your feedback wit hour team. :) Nimble definitely enables users the ability to easily navigate their information directly within the platform, making managing business needs seamless. When exporting contacts from Nimble all information within the contacts records are included within the export. We would be happy to further investigate this for you. Please reach out to us at care@nimble.com. -Olivia | Nimble Customer Success Ninja TV Trudie V. Office Manager Used the software for: 1-2 years ### "Great software for a small business" April 5, 2018 5.0 This software keeps our CRM up to date and organized. Pros I use this software daily and it's very convenient. I really like the way it integrates LinkedIn profiles with the contacts. It sometimes even transfers the avatar and if not, it's easy to add it manually. It's nice to be able to see a face to a client contact, so you know who you're dealing with. Customer support is awesome. I have had some questions and issues and they always respond in a timely manner, work with me on the issue and follow up with an email. Cons When I add a new contact, the software wants to be smart and automatically tries to find the social profiles for this person. I like that, but it doesn't give me a choice before it saves the social profiles to the person. Of course I can delete the social profile if it turns out it's not right, but I'd rather have a choice to add it or not. Review Source Response from Nimble June 11, 2018 Hi Trudie, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying the Nimble Contact add-in within your browser that enables you to import information from your LinkedIn to your Nimble account, including a photo in order to put a face to the name. Our Customer Success team is always available to assist. You can reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja IF Iqra F. Recruitment Specialist Information Technology and Services Used the software for: 1-2 years ### "Simplest CRM Tool" February 26, 2023 4.0 Pros User-friendly interface and literally no training is required to use the tool.Enhanced integrations with a wide variety of software, especially Social media, are a bonus.An amazing tool for building contacts and customer relationships. Cons The price is too high for small business enterprises.Email templates are not that good.Some integrations like linked-in do not work correctly sometimes. Review Source SC Steve C. CTO Computer Software Used the software for: 2+ years ### "Good entry level Sales Tracking System" July 29, 2019 3.0 Nimble has enabled us to get sell our service effectively. We have been able to track customer interactions and follow the progress of the Sale. Pros Ability to track email interactions. The ability to see all emails from myself and other team members to the customer. Cons Reporting and task assignments. I am not able to effectively assign tasks and monitor the process. Reason for choosing Nimble Price, recommendation Review Source TG Theresa G. Program Assistant Non-Profit Organization Management Used the software for: 2+ years ### "The data comes to life. " June 30, 2025 5.0 Overall, Nimble has been a really good tool for engagement tracking and reporting. The reporting feature includes graphs that make the data come to life. Pros Nimble has a robust reporting system that helps us track our customers and filter by their unique qualities. Cons Registrations require people to login which we prefer they could click a link and submit registrations without needing to jump through loop holes. Review Source VR Verified Reviewer Server Administrator Telecommunications Used the software for: 1-2 years ### "Fast Storage and easy to expand storage" March 13, 2018 4.0 The speed is quite fast as apposed to getting SAS storage we also get notifications of issues in email before we even know there is an issue onsite. Pros The Infosight that comes with tons of information from capacity planning to detection of issues in nimble storage, and more. You also will get alerts of issues with drives and firmware updates. Cons The Startup cost can be quite pricey. I would recommend this storage for performance and use regular SAS for a file storage type server because of the Price. Review Source Response from Nimble June 15, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying being able to store 2 GB within your Nimble account. In addition, you can storage 25,000 contacts and always apply upgrades to your account. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja YU Yurij U. Full Stack Web Developer Information Technology and Services Used the software for: 6-12 months ### "Good service, but not all features are equally thought out" April 10, 2019 5.0 Pros It is convenient to negotiate with customers here - in Nimble, the history of previous transactions is saved, information from social networks is displayed. A file is attached to each customer. This feature is useful for supervisors who collect the achievements and failures of their employees. Cons It seems to me that Nimble is not suitable for the role of CRM - that’s how the developers position their services. Communication with customers, collecting information about them - this is done at the highest level. However, there are no functions for project management, etc. Review Source Response from Nimble April 16, 2019 Hi Yurij, Thanks for leaving a review! We are happy to hear you enjoy the benefits of the Pending & History tab on a contact record, which shows all interactions with a contact record! You can also attach files to the contact record as well as utilize our social profile matching function to connect their social profiles. In regards to project management, Nimble actually offers multiple ways to manage projects. For one, you can use our deals and pipeline page, to keep track of projects as they move along in their stages. You can also assign tasks to your team members and create reminders to follow up with customers. If you have any questions feel free to contact us at care@nimble.com. Best, Shani Customer Success Ninja Tamay S. Marketing and Advertising Used the software for: 2+ years ### "Great for Small Business" January 6, 2017 5.0 I am a small business owner that needs to keep track of clients, partners, and potential clients. I used to like Nimble but with recent feature updates I love them. For example, you can now mass email people in your data base based on tags and characteristics like when you last talked to them. This makes it easier to keep in touch with people and touch them without having to email them individually. I forgot to mention that the mass email looks like a one-on-one email. Another great plus is that you can plug in your clients social media accounts and keep up to date with their activities so you know when to congratulate them and when to sale them. There is an android app. It's serviceable. I haven't used their customer service so that's why I gave them a 4. However, I have been on the service for 4 years now and haven't needed them so that's a plus. Pros I like the social selling aspect you can use to convert leads into clients. Cons The android app could use some love and attention. Review Source James W. Chief Analyst Used the software for: 2+ years ### "Keep in Touch Software" April 6, 2018 4.0 Pros Have been a long time customer of Nimble. Keep in touch function is the most valuable function. Living in China, nobody used Facebook or Linkedin. Nimble allows you to catalogue Wechat ids of your contacts and add their Weibo url. A dream would be for Nimble to explore more functionality with Chinese Social media, but it seems for now it is focused in Western markets. Cons Needs an Ipad version. I dont even use a phone anymore! Please!!!! The website is slow in China and often requires a VPN. Review Source Response from Nimble June 14, 2018 Hi James, Thank you for sharing your feedback with our team. :) You can definitely create custom fields in order to add your contacts social networks within their profiles within Nimble. You can definitely use Nimble on your iPad by logging into your Nimble account within your browser. You will definitely have access to all features. Best, Olivia Nimble Customer Success Ninja Jeremy H. Senior IT Support Technician Law Enforcement Used the software for: 2+ years ### "Nimble Has The Best Features In The SAN Market" October 3, 2018 5.0 Exceptional. I can not talk highly enough about this product. I will not look at another SAN. Pros We implemented a Nimble SAN about 2 years ago. We upgraded from another vendor. I can not express enough how simple and sleek these devices are. The features integrated make administering the SAN easy even for a novice. The integrated web feature is also something that I use on a daily basis. Cons Some of the features are buried deep and you have to search to find them. Review Source Craig M. J. Managing Member / Owner Marketing and Advertising Used the software for: 1-2 years ### "Nimble out-innovates the rest" June 22, 2015 5.0 I have been a Nimble user since the very early days. As a solo salesperson, I need something that is fast and simple and that concentrates on those basic areas that are the most important to me: contacts, tasks, communications, and opportunities. For me, Nimble fits this quite nicely! Pros Nimble is extremely flexible and the way that it flushes out contact profiles from just a name and an email address is really awesome! The Nimble team continues to respond to changes in the market in the most innovative ways. The Nimble Smart Contacts widget can be used anywhere on the web and it actually gathers more actionable insights from LinkedIn and Facebook profiles than the API access to these platforms ever did! Cons While this does not affect me personally, Nimble works flawlessly in a Google environment but I have found IMAP configurations outside of Google to be a little hit and miss. The email is good but lacks things like folders and groups. Sales teams requiring multiple permission levels will need to wait until those have been introduced. Review Source VR Verified Reviewer Inversor Internet Used the software for: 1-2 years ### "I like very much" June 25, 2018 5.0 Pros good interface simple clean easy to use it does not seem a difficult job to update my contacts I take it very dynamic to help me want to enter and update regularly. Cons unfortunately there are a lot of interface problems that usually bother me but this prevents you from wanting to use it every day Review Source Response from Nimble July 18, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are glad to hear that you are enjoying Nimble and how our social profile matching too helps to update your contacts information. We would be happy to further investigate these interface issues that you may be encountering. Please reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja AB Aneisha B. Accountant Accounting Used the software for: 1-2 years ### "Combined Office" March 17, 2021 4.0 Not bad if you're a small company outlook with its reminders is the best feature for me. Over all it's not a bad software Pros The intelligence of this created software to bring all the office needs together Cons Designed for micro companies because of its basic and limited storage space Review Source RT Rachel T. Graphic Designer Used the software for: 1-2 years ### "Excellent, Affordable Cloud Based CRM Tool" September 28, 2015 4.0 Pros I really enjoy Nimble's intuitive interface and the social media linking features available. For the monthly price, Nimble is worth the low monthly rate for the customer management/database aspect alone. Nimble also tracks your conversations and email history, if you link it to your email. This can be handy when you have a large contact database. If you are inclined to use it as a task management tool, the functionality is there as well, and I understand that they have just added group emailing within the system. Cons My company uses Mailchimp as an email marketing tool, and we use Nimble to back up all of those contacts and lists. Nimble technically can upload new contacts directly to Mailchimp. However, it only uploads the email address, sometimes the name. I wish there were a more robust sync option or webhook development to enable real-time or schedule syncs, with option to upload all fields, as well as Groups. Also, to upload a spreadsheet of contacts- you have to very carefully format your CSV list to exactly match Nimble's fields. If you don't, it just won't upload, and you won't know it. Look on Nimble's website for a free upload template (spreadsheet) to use- that will make your job easier Lastly, sometimes I find that I end up with duplicated tags (which I use as database "groups"). You have to manually merge those contacts to the original list and then delete the duplicated group. If you don't stay on top of this and inform all users to be careful when typing in a tag for a contact, this can easily happen. Review Source VR Verified Reviewer Director of Lead Generation Marketing and Advertising Used the software for: 6-12 months ### "Nimble Use" August 12, 2018 4.0 I like the product a lot and is my first choice for CRMs. Pros It is easy to use, and the reminders and daily recap help me stay on to of things. Cons The ability for two people to have access to the information. I am a lead provider and I want to be able to load up leads and then let my client work them. I pay for the account and I don't want my client to have access to the admin side at all. Review Source Response from Nimble August 15, 2018 Hi there, Thank you for sharing your feedback with our team. :) Tasks within Nimble enable users to create reminders to follow up, or things that need to be done for the day in order to stay on top of things. Admins can restrict users from bulk export, api keys, bulk delete, configuring pipelines, and deal privacy. Added team members will not have access to these restrictions. Reach out to care@nimble.com to learn more. -Olivia | Nimble Customer Success Ninja VR Verified Reviewer Owner, Digital Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "A great tool for having the full view of a contact" January 17, 2019 4.0 Overall, Nimble is a great product and has an excellent future. The automation itself is a very unique feature, similar only to that of Contactually, and is ideal for my particular use-case. I will continue to watch Nimble grow, improve its UI, improve its sync issues, and will certainly be more of an avid user in the future. Overall, it's a great product if you want a complete view of your contacts and you don't mind the potential syncing issue. Pros \- The ability to literally follow a contact around everywhere. Social, mobile, email, you name it. It really helps to create a full view of a contact. - The automation involved in ensuring you keep in touch with specific contacts. - The ease-of-integration with the Google Suite (calendar, email, android app). - The android app allows you to easily track communications with people when offline. Cons \- The UI feels dated and slow. - While the product is feature-packed, it's basic price point is not very competitive with other CRM tools in the industry. - I have always had sync issues with their calendar as it related to timezones. I've heard of others having this same issue. Not a big deal for some, but for me, it was the deal breaker. Review Source VR Verified Reviewer Executive Director Used the software for: 2+ years ### "Very simple and mostly intuitive software. " December 7, 2017 4.0 A place to store all of my contacts and capture conversations. Also a good place to set reminders to follow up with people. Pros The price can't be beat for what you get. Very good value for the features, love the integration with social media like LinkedIn profiles. Cons No non-profit component or donor-related capabilities; we knew that going in this was going to be more of a traditional sales-related CRM though. Review Source Response from Nimble June 6, 2018 Hi there, Thanks for sharing your feedback wit hour team. :) We are so glad to hear that you are enjoying the Nimble social profile matching tool that locates your contacts social profiles when visiting your contacts record within Nimble. Nimble can definitely be utilized for all types of businesses and workflows. Our Customer Success team would be happy to share more about how to accomplish this. Please feel free to reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja Jordan Z. Managing Director - CEO Used the software for: 2+ years ### "Nimble has reached critical mass...we have been a solution partner since roughly 2012." June 22, 2018 5.0 Pros Their vision has come to fruition...we are not renewing Salesforce Service Cloud EE that we have been on and a partner with since 2004. Nimble has always had a great product. Partnering with Microsoft and building out their marketplace has finally allowed us to migrate our CPA firm platform to Nimble. Cons Needs deeper integration with box.com, Dropbox Business and Evernote Business, and SAML 2.0 to really have full functionality Review Source Daniel S. Consultant Marketing and Advertising Used the software for: 2+ years ### "Nimble a living breathing CRM" August 3, 2018 5.0 Nimble is simply put the only living CRM. With all other CRM’s you input your contacts and they lay dormant waiting until you reconnect with them to pull down the information you put up on the shelf. Nimble works for you. It gleans from the information you give it and comes up with more information and more important suggests for you. Nimble just makes me better at what I do. Pros Nimble Propector. Hands down worth the subscribtion fee by itsself. Cons Can not think of anything. It just does everything I need it to do. Review Source Nuhu A. Program Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Most useful email marketing tool I will recommend!" September 12, 2021 5.0 Pros When it comes to managing projects properly, Nimble's feature tool in task management is very useful. It gets the job done. It's the best email marketing tool for me. You can access all the contacts and information of your clients in one place! The reports are explicit and useful for analysis. Cons The interface is not user friendly! For a first times user, it can be very confusing. You have to be a geek to get the hang of ot for the first time. Unlike me that took some time to get used to it. Review Source FH Frederique H. Major Accounts Manager, USA Events Services Used the software for: 1-2 years ### "Nimble makes CRM easy!" April 13, 2018 4.0 lots of benefits: One central customer database, always updated with sales tracking. I forgot to mention that the APP and the Business Card Scanning feature are super helpful while in tradeshows or at events! Pros Intuitive platform/ great social media and marketing integrations/ quick extractions and Filtering through tags/ great integration to Microsoft Outlook / Affordable platform for small to medium size businesses Cons Very limited reporting features / Duplicate feature & merger is not very powerful/ difficult to upload excel list, need to do a lot of cleanup in the fields first Review Source Response from Nimble April 24, 2018 Hi Frederique, Thanks for your positive feedback and happy to hear that you are utilizing several of our features including the business card scanner, social media and marketing integrations, contact management, etc. I will be sure to share your feedback regarding our reportings and duplicate feature to our Product team. In regards to uploading your Excel spreadsheet to Nimble, the process should be very easy. Please write us at care@nimble.com and we'll be happy to share some tips on how to do this. We also have a great support article to walk you through the steps:https://bit.ly/2BPpcEj Best Regards, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/ Lovepreet D. Sr. Business Relations Manager Information Technology and Services Used the software for: 1-2 years ### "The Social CRM that doubles as a Sales Management Tool" June 23, 2015 5.0 We've used Nimble for the past year or so to manage our Leads and Sales process. The interface is intuitive and easy to get started with. This is a good CRM if you're looking for Lead management with added social information about your leads and a sales pipeline management tool. Pros Although there are many, the best feature in Nimble, along with their prompt and friendly support, is their Signals system (Social insights). Every contact/lead added to Nimble is tracked down automatically and their Social profiles show up in your feed. Cons The only point of improvement I can think of is to optimize the deals tab. One way of doing it can be to auto migrate dead leads (> 6-9 months) into a bucket which will not affect the load time of active deals. Review Source Response from Nimble June 23, 2015 Hi Lovepreet, Thank you for taking the time to review Nimble. We would love to learn more about how intensively your team is using the Deals tab because we plan to make enhancements to performance over this next year. Aside from this issue, I'm happy to hear that you're enjoying Nimble for your sales and lead management :) Best, Joseph Parth S. Software engineer E-Learning Used the software for: 2+ years ### "Manage workplace using Nimble" October 27, 2022 4.0 Helps to create a great response system. Pros 1\. Can manage the database on CRM FEATURE.2. Easy to use interface and attractive too.3. Not required additional training for use of software. Cons 1\. Some time errors occurred while updating database Review Source NO Nataly O. Chief Accountant Computer Software Used the software for: 6-12 months ### "Cool app for our business" August 23, 2018 5.0 Pros The first and very important point in Nimble is that the program does not need to be installed on a working machine, everything is accessible through the browser. That is, if you have a browser and an Internet connection, you can safely register in the application. The second important advantage for me is the ability to quickly and easily import contacts from social networks into the system. In general, the application is very decent and I recommend trying its features, especially since their mass! Cons If we talk about the possibility of importing customer contacts, then I personally did not get everything from Google the first time with Google. Another drawback? The system can not be called simple and intuitive, so it may take time to get used to. Review Source Response from Nimble August 29, 2018 Hi Nataly, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to access Nimble from any location as long as you have access to your internet. This enables users to take Nimble anywhere on the go. You can definitely import your contacts directly from your Gmail account. We would be happy to assist. Please feel free to reach out to care@nimble.com. -Olivia | Nimble Customer Success Ninja Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.