# Page 7 | Nimble Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Nimble the right CRM solution for you? Explore 1867 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123032/Nimble/reviews --- Nimble 4.4 (1867) [View alternatives](https://www.capterra.com/p/123032/Nimble/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Nimble ## Showing most helpful reviews Showing 151-175 of 1867 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Senior Content writer Information Technology and Services Used the software for: I used a free trial ### "Easy to use and Best CRM for Startups" January 31, 2022 5.0 Since we are a growing startup, tracking our sales team members is extremely important to see if we are going in the right direction. Nimble helped our sales team to easily maintain customer relationship and have successfully built an effective lead generation and nurturing process. Importing/exporting contacts are easy and don't require much training. Overall, it is one of the easiest CRM I have come across. Pros I like how Nimble is extremely easy to use and can work well with outlook. Tracking the team's activities was really helpful for us as we are a startup and looking to grow our sales revenue. Also, defining the sales process was easy in Nimble CRM. Cons I have faced some difficulties while integrating APIs but as it is not a priority now, I have skipped it. But, I would like to suggest the Nimble team provide some guidelines, how-to videos on it. Review Source Raymond G. Administrator Computer Software Used the software for: Less than 6 months ### "Value for money" July 19, 2021 5.0 I can say with confidence that it's worth buying and using the software. Pros Nimble software is best for managers who want to reach out to their customers with just a simple click of a mouse. Cons Search and filter feature need to look at since it doesn't gave a results sometimes. Review Source Samuel J. Project Developer Consumer Electronics Used the software for: 6-12 months ### "Nimble equals smart. " September 15, 2018 4.0 I like Nimble, but the support team needs to improve, it takes forever to get things fixed. Pros I like that once a contact is added to Nimble I can see other social media from that contact. Nimble prospector is also a great way to see If the interest of that contact is the same as mine. Cons It was a pain when I tried to send emails to multiple contacts, that didn't synced properly and it send the emails to everyone and created a conversation. Customer tech support is really bad as well, so when I had any questions I started trying to figure these out myself. Review Source Response from Nimble September 19, 2018 Hi Samuel, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how easy it is to locate more information, such as phone numbers and email addresses, of your contacts when using the Nimble prospector. You can definitely use the Nimble Group Message feature in order to send emails to groups of contacts! Reach out to care@nimble.com. -Olivia | Nimble Customer Success Ninja RS Riju S. IT Support Information Technology and Services Used the software for: 1-2 years ### "Nimble simplifies CRM." May 1, 2023 5.0 Nimble is a good tool, and I would recommend it to anyone seeking for basic CRM software. Pros Intuitive platform/excellent social network and marketing integrations/quick extractions and tag filtering/excellent interface with Microsoft Outlook/ Affordably priced platform for small and medium-sized businesses Cons Nimble certainly has qualities, and it clearly serves me well for what I require. The only disadvantage I can think of is the price, because there are cheaper solutions available; in fact, some are free. Review Source Stefon J. Unix System Administrator Information Technology and Services Used the software for: 1-2 years ### "Nimble is effective CRM tool for small and mid-size organizations. " July 31, 2019 5.0 Nimble has been used in our organization for lead generations and social media lookup. It allows us to easily integrate with the social media and perform the required marketing procedure. Pros Nimble is a highly customized CRM tool which can efficiently used for customer relations. It is quite easy to setup in the organization and quite reliable and intuitive tool for usage. We can also easily integrate the social media apps and can perform more vigilant and precise sales and marketing with this tool. Cons The dashboard is not very user friendly and needs lots of improvements in sorting of tools and plugins. There are not much reliable reporting features. In short, we can say it is not so user-friendly and requires lots of improvements in many ways. Review Source SC Simone C. CISUP Director Higher Education Used the software for: 6-12 months ### "Ottimo responsabile delle relazioni con le piccole imprese" March 9, 2023 5.0 Pros Nimble è un CRM conveniente e facile da usare che semplifica la gestione delle relazioni per le piccole imprese. La sua interfaccia pulita e semplice è intuitiva e facile da navigare. Cons Sebbene alcune soluzioni necessitassero di personalizzazione per soddisfare le mie esigenze aziendali, offre comunque una soluzione migliore rispetto ad altre alternative CRM. Review Source EK Elijah K. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "Nimble Software review" February 12, 2023 5.0 The relationship-based CRM software is user-friendly and well received by the company's staff. The best part is how easy and better it is to integrate with other software. It also works with MS Outlook, Gmail, and other social networks. It's useful for keeping track of inputs and managing customer history. Additionally, it assisted me in managing and monitoring the activities and performance of the team. Pros The marketing Automation works wonders, we have been able to reach potential customers more effectively via email and the internet thanks to Nimble. We have been able to communicate with social network prospects, gather accurate information from them, and have meaningful conversations thanks to Nimble's user-friendly interface. Cons Nimble has issues with its interface, and resolutions do not easily adapt without being manually configured.The feature for email templates is a mess. The management of templates is extremely out of date, and the formatting is incorrect. Additionally, managing pipeline stages is difficult. In fact, the app as a whole appears frozen in time. I first used it about ten years ago, and it hasn't changed much since then. I believe the \[sensitive content hidden\] has switched interests. Review Source Zachary A. C. Account Executive - NSS Wholesale Used the software for: 1-2 years ### "User friendly CRM " December 16, 2021 5.0 Pros Love everything! Makes managing customers easy from my phone and on the go! Cons I havnt found anything significant that I would label a con. Review Source JS Jo S. Social media marketing consultant & trainer Marketing and Advertising Used the software for: 1-2 years ### "Nimble is pure automagical social intelligence " January 12, 2017 5.0 I have used Nimble for a few years while still using another CRM. I love the way this tool works everywhere that I do. Like magic it brings the data to me and provides the insights and context I need, to get to know the person more. The problem with my other CRM is that I have to go there. Half the issue is getting into the habit of going there and using the features. Nimble takes away so much of the work and works with so many other tools effortlessly. 2017 is the year I really make Nimble my partner, and leverage all the features it has to offer. Of course, I have wished, but most are limited by other platforms API restrictions. With LinkedIn about the remove, it's own inbuilt CRM feature from the Basic and Premium accounts, rather than upgrade, invest in Nimble and get so much more than LinkedIn alone ever offered! Huge fan from Australia. Jo Saunders LinkedIn Demystifier Pros The social intelligence about my contacts across many platforms that automatically appears on the record, including my recent interactions, social profiles, and signals. Also love the way the smart contact widget works and allow me to hover over anyone and access the intelligence. Cons The fact that LinkedIn won't play with Nimble (not Nimble's fault). I'd love to see the major social media platforms allow access to our direct messages, to create a unified inbox. That would make life so much easier! Review Source Response from Nimble April 11, 2017 Hi Jo, Thanks so much for sharing your review of Nimble. We're so glad to hear that you are utilizing Nimble everywhere you work! :) We'd definitely love to see more social platform integrations, and if any platforms with a limited API choose to reduce those limitations in the future, we'll certainly be happy to integrate! Please feel free to reach out to us at care@nimble.com, and we'll be happy to answer any questions you may have, and share more information about how you can be an Ambassador for Nimble! Best Regards, Vicki W. Bucket List Travel Concierge Leisure, Travel & Tourism Used the software for: 2+ years ### "NIMBLE IS AMAZING- It was just TOO ROBUST FOR MY NEEDS" May 2, 2019 5.0 Pros Nimble is a VERY ROBUST and useful CRM, but as a small business owner (one employee) I wasn't getting enough use out of it. Cons I was grandfathered in to the low price option, but i NEVER seemed to use it. In the lowest priced paid option, you can only send a limited amount of emails per month, so I found myself going back and forth to my mailchimp app, and it all go too confusing for me. Their customer service is VERY helpful. Review Source Virginia G. Director, Mortgage Broker Financial Services Used the software for: 2+ years ### "Super Helpful For Out Reach For Referrers & Media and Staying In Touch With Customers" September 12, 2017 5.0 Much better social selling Pros It's about ten tools in one. It helps you connect to people more easily and authentically. It helps you cut time corners but still allows you to be authentic. Its a hybrid social selling system and it has too be to not automate everything as you need to make genuine contact at some point with anyone you are selling to. Cons Because it does so many amazing things it takes a while to work out how to use everything. It took me a long time to look at how it actually helps me and not just play with all the cool things I could do with it. Review Source Response from Nimble December 16, 2017 Hi Virginia, ¿Thanks for reaching out and for your feedback. (: We are happy to hear that you are enjoying Nimble and how it has helped you build connections with your leads more authentically. Our Customer Success team is more than happy to assist you get familiar with all of the features that Nimble has to offer. Please feel free to reach out to care@nimble.com to learn more. Best regards, Olivia VR Verified Reviewer System Engineer Computer Software Used the software for: 2+ years ### "Nimble Storage CS300" January 17, 2019 5.0 Pros the compression that we get is amazing. The UI is very friendly and best of all plays very well with VMware. Talk about about zero down time when updating the software version on these guys. Amazing Cons I wouldnt mind being a bit cheaper, but over all they are great Review Source Response from Nimble March 13, 2019 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble has made it a seamless process to begin use and continue use. Nimble offers a 25% discount when subscribed to the annual plan. Reach out to care@nimble.com to learn more. -Olivia | Customer Success Ninja PW Paul W. Owner Construction Used the software for: 1-2 years ### "You Are On Your Own" January 2, 2018 2.0 Pros Simple way to organize contacts and deals. The email organization was why I signed up for their service. Cons Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile. Review Source Response from Nimble January 12, 2018 Hi Paul, First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers. We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time. Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us. We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at care@nimble.com with your feedback. Thank you, Samantha Lead Customer Care Ninja | Nimble care@nimble.com VR Verified Reviewer Senior Systems Engineer Oil & Energy Used the software for: 2+ years ### "Rock Solid!" December 18, 2018 5.0 Pros I have been using Nimble SANs for almost 4 years now (2 locations, production and failover) and have never had a single outage. Their support is top notch and upgrades have always gone smoothly. It is also pretty crazy that we still have not have 1 single failed drive! Cons I have no issues to speak of at this moment. Review Source Response from Nimble December 20, 2018 Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying Nimble and its reliability! If you ever have any questions please reach out to us at care@nimble.com. -Olivia | Customer Success Ninja JW Jason W. COO Venture Capital & Private Equity Used the software for: 1-2 years ### "Great CRM for sales but could use additional customization" April 15, 2018 4.0 Pros All in 1 functionality with email, email templates, tasks, contacts, etc. Helps remind me of most important contacts and finds additional contacts. After a short training it's relatively easy to use and effective. Cons It's built for traditional sales, but if you want a CRM for other types of business it's less effective. For example, we broker deals between 2 types of companies and its hard in Nimble to monitor this as effective as I would like. Also, when it synced to my email it added hundreds of irrelevant contacts that it didn't fill in contact details correctly, so I would have to do a lot of manual work. It would be nice if it helped identify people to companies a bit better. Review Source Response from Nimble April 24, 2018 Hi Jason, Thanks for your feedback and thanks for using Nimble for your email marketing, followup reminders and contact management! Currently, you can manage one business within Nimble but what many users will do is utilize tags and custom fields to support both of their businesses in Nimble. In regards to contacts from your email account, Nimble does not automatically import contacts but you can add them by clicking the "Import contacts" option and all contacts in your Gmail (for instance) will be added to Nimble. If you'd like to remove this group of contacts you can do this by locating the tag in your Contacts. Feel free to write to our Customer Success Team for more details. :) Best Regards, Samantha Lead Customer Care Ninja | Nimble CRM care@nimble.com P.S. New To Nimble? Sign up for a group Q&A session to speak with a live person: http://www.nimble.com/company/webinars/ VR Verified Reviewer VP Marketing Financial Services Used the software for: 2+ years ### "Been a big fan since the beginning" December 5, 2018 5.0 I honestly just didn't have a lot of time to monitor my contacts so Nimble was the simplest CRM on the market - especially because I came off of Infusionsoft - which was a huge investment of money and time to manage. Pros If you're a small business looking to position yourself on the path of your buyers, Nimble is unbeatable. I loved that I could see my contacts social signals, that I could reach out and engage with them and stay top of mind. It's easy, intuitive and gave me a huge advantage over my competitors. Cons I didn't have any complaints or concerns. Review Source Cindy C. Web and Social Media Marketing Marketing and Advertising Used the software for: 6-12 months ### "Nimble" March 4, 2019 5.0 I like the social profile links that each one of my contacts display, once my contacts and email were added, it was way faster and easier for me to find each contact in that way on social media and saved me a lot of time too. Pros What like most about this software is that it automatically synced my Office 360, email and my Google Calendar Contacts without me having to do it, it saves a lot of time for me in that regard. Cons Perhaps the upload time, but then again my internet download speed is slow, therefore I had to wait longer, but was really not a problem at all. Review Source Response from Nimble March 7, 2019 Hi Cindy, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble enables users to connect their Office 365 account to their account and sync their messages to Nimble. Did you know that Nimble also integrates with Office 365 calendar? Reach out to care@nimble.com to learn more. -Olivia | Customer Success Ninja CS Chad S. CEO Computer Software Used the software for: 2+ years ### "Best Strategic Weapon I have! " September 12, 2017 5.0 The ability to keep track of our customers and stay engaged with them is key. It saves us countless hours inputting data. It integrates with systems we use so that we obtain a clearer picture of what's important to do and what isn't done. Pros The simplicity of it! By far, the best aspect of this tool is the contacts builder; the ability to build a contact record with ease on any social media site. The integration with systems which we use is nice. What is refreshing is that Nimble's focus is on the core of what most small business owners require; relevant information about the people they do business with, the interactions they have/don't have, and relationships strength. The email marketing template is a nice value add which was introduced in the last year. Social intelligence. Cons Account Management relationship abilities. Example: Relating accounts to contacts is good but if an address needs to "flow" down to other contacts/or not this is problematic. Relating Accounts to Accounts is not possible. Forecasting and opportunity management is not it's strength. The key is knowing the best fit for your needs. Review Source Alison M. Customer Service Representative Used the software for: 1-2 years ### "Best CRM tool" May 28, 2018 5.0 Pros If you are in the sales world or definitely working with prospects and clients on the run, you have to work with nimble. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. Cons I once had issues accessing my account, I contacted the customer support they didn't help me much. Review Source Response from Nimble June 15, 2018 Hi Alison, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying the the Nimble Contact Add-in in order to locate your contacts information and update this directly from your Chrome browser. Our Customer Success team is always happy to assist. You can always reach out to us at care@nimble.com. Best, Olivia Nimble Customer Success Ninja Emmanuel A. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Great Social Contacts Management" March 31, 2019 5.0 Nimble will allow you to track your contact social activities and monitor all the events so that you will be able to send target email. to your contacts Pros Nimble is great contact management, with nimble, I have all my contacts in one place and I can segment my contact for easy access. what I love most about this is the ability to add my email contacts, and in the LinkedIn integration was super cool. It is very easy to start using the software, easy to export your data etc.. Cons Its great finding information with nimble but you have a limit on what you can do. I would have love nimble to fetch contact information base on my specifications but its just fetch all including what I don't need something. and again the group limit. This allow you to only send 300 emails per day, I will have to use other services to be able to end more email Review Source Steve P. Owner Used the software for: 6-12 months ### "Has allowed a small business CRM software" April 6, 2018 4.0 Pros Am able to input data from any device, keep customer information together. Has reminders on task being due. Able to break out the kind of work being done. Cons Cost is a little high since I need 2 users. a month doesn't sound like a lot but it is for smaller businesses. Would,like to have a discount when you add users. Review Source Response from Nimble June 14, 2018 Hi Steve, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying using Nimble to set reminders with our Task feature when you would like to complete something that needs to be done. Our Business plan includes 100 Group Message sends, 25,000 contact storage, 2GB of storage per user, and all other features for $25 per user per month, and $19 per user/per month when on an annual plan. However, you can definitely add additional Group Message sends. Reach out to our Success team at care@nimble.com to learn more. Best, Olivia Nimble Customer Success Ninja BL Byron L. Blogger Internet Used the software for: 6-12 months ### "Making It Easier On Us All | Nimble Product Review" November 7, 2022 4.0 All in all, though, I think Nimble is definitely worth checking out if you're looking for something that will make your life easier when it comes to marketing automation! Pros I've been using Nimble for a few months now, and I have to say, it's pretty great. It does everything that it says on the tin and then some.Here are some of the pros:1) It's easy to use. You can be up and running in no time at all.2) The support team is great—they reply quickly and are very helpful when answering questions or dealing issues you might have had while using the product.3) It integrates seamlessly with other popular services like Mailchimp or Google Analytics so that you don't have to worry about connecting multiple platforms yourself! Cons Now for some cons:1) The pricing structure can be a bit confusing if you're new to this type of software; there are different plans depending on how many people will be using it within your organization (i.e., 5-person plan vs. 50-person plan). Make sure to ask your sales representative which one would be best suited for your business! Review Source sS shana S. food preparer Food & Beverages Used the software for: Less than 6 months ### "Smooth Business Flow" November 28, 2021 5.0 My business is able to elevate with Nimble from knowing the area that my product business is most use, allows business to stay a flow in all aspects needed to become popular and manageable. Pros Sales management pipeline is the best feature that allows my business to flow on customer outlooks to their timing of need for my product. Cons their are so many features that you may miss the best use of strategy at need Review Source Pat M. Director Used the software for: 2+ years ### "Nimble filled the gap between social and relationship building" April 5, 2018 5.0 Pros ease of use and consistent improvements in the functionality over the ~4 years I've used the product have been great Cons I love email tracking, but don't love that my own access to historical email shows up in the count. Filtering these out would be helpful. Review Source Response from Nimble June 14, 2018 Hi Pat, Thank you for sharing your feedback with our team. :) We are so glad to hear that all of the new features that Nimble has released have been easy to implement within your workflow over the past 4 years that you have been using Nimble. Best, Olivia Nimble Customer Success Ninja Prudencia F. Technician in Energy and Thermal Engineering Research Used the software for: 1-2 years ### "Review of Nimble" March 6, 2023 4.0 It is simple to keep track of contacts and quickly access their information, as well as add notes to remind me of important details. Furthermore, the capability to sync with other services allows me to quickly add new contacts to my database. Pros It allows me to easily keep track of all my contacts, conversations, and tasks in one place, so I can stay organized and productive. It also has a great set of features such as reminders, social media tracking, and CRM integrations. Cons I couldn't find anything that I didn't like about Nimble, however, one of the more difficult tasks for me was importing my contact lists. Review Source Similar Products Featured