# Page 13 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews --- 7shifts 4.7 (1211) [View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 13 - Reviews of 7shifts ## Showing most helpful reviews Showing 301-325 of 1211 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DP Daniel P. Chef de Cuisine Restaurants Used the software for: 2+ years ### "7shifts review" December 13, 2022 4.0 mostly use it for scheduling and time clocking/payroll tool. Pros its easy to use, self explanatory for what we use it for Cons For what I use it for, nothing to complain about. Review Source JH Joseph H. District Chef Food & Beverages Used the software for: 1-2 years ### "Easy to use scheduling app" August 31, 2021 4.0 Great! I've used 7shifts at 2 jobs now and it's so easy. Pros It's so easy to create templates and drag and drop for schedules. Also very easy to send out announcements and messages Cons Costs a bit more than others, but it's worth it Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Ease Review Source Response from 7shifts September 3, 2021 Thanks for the review Joseph! We love hearing that you've used 7shifts across multiple jobs now. It's our goal that EVERY one of your future employers uses it :) CB Carly B. Front of House Manager Restaurants Used the software for: 1-2 years ### "Overall, satisfied" September 1, 2021 5.0 Pros This is very helpful in scheduling for the restaurant. It's nice that employees can implement switching. I also like that we can work with the log book and see the info from the previous year, as well as keep an eye on our labor percentages. Cons I wish that time requested off would show up in the scheduler. We are forced to approve or deny the requests before we can see how it would work out in the scheduler, which is pretty irritating. Another issue is that we tried to implement the time card management so employees couldn't log in more that 5 minutes before or after their shift without manager approval, this wasn't working correctly. Review Source Response from 7shifts September 3, 2021 Thanks for the review Carly! DM David M. Manager Restaurants Used the software for: 2+ years ### "7 shifts is great" December 13, 2022 5.0 Been using for years it is great did all of our needs Pros Easy to use, scheduling and log book are essential tools in our restaurant Cons Nothing bad to say about seven shifts, it’s a great program/app Review Source JE Jason E. Owner Restaurants Used the software for: 2+ years ### "A Must Have for Scheduling" October 28, 2019 5.0 I have been a fan of 7Shifts for the last 3.5 years since we switched over from doing excel spreadsheets. Its very simple and easy to learn/teach to new and upcoming supervisors or managers who have never done scheduling before. It has saved so much personal and labour time for my employee's to allow us to actually get real, hands on work completed. Pros It's very easy to use, A huge time save for any manager/supervisor, visually displays all pertinent info you want to see, Shows real time data from sales to help monitor labour %age, great future forecasting. Cons There's a few button interactions that don't quite function as you might expect but they are constantly updating items for smoother flow. Reason for choosing 7shifts I had used Ameego before from another business and it wasn't as easy flowing as 7Shifts was. 7Shifts was eager to work with me and help fine tune their product to some needs/wants I had in the business which only helped them to further improve their product. Review Source BK Brian K. Manager Restaurants Used the software for: 2+ years ### "An overall, pleasant experience. " November 13, 2020 4.0 It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great. It has grown so much over the years. Pros I like how easy it is to actually schedule my staff. After they have put their availability in, it is so easy to know who can work and when. Cons I really don't care much for the overtime risk. It is not intuitive enough to know that people aren't being overscheduled. I like the idea, however, I get notifications that someone may hit overtime after only working for one hour that week. It would be nice if it was alerting you closer (10 hours out or so) to the actual overtime. Reason for choosing 7shifts N/A Review Source Response from 7shifts November 24, 2020 Thanks so much for the review Brian! Appreciate your thoughts on the overtime notifications as well. I've passed that along to our product teams. Thanks again for being a long-time 7shifts user. KB Kristin B. CEO Restaurants Used the software for: 2+ years ### "Saves so much time!" October 18, 2019 5.0 Pros \-Interaction between staff, ability to put shifts up for grabs and have others bid on shifts -Messaging to groups or individuals -Labour management with targets based on sales vs labour cost -Easy to schedule, with everyone's availability/time off being visible on the schedule -Easy to approve/decline availability & time off -Managers log book, easy to use, direct email that comes in every night helps to stay in the know of all that is happening at each location -Customer support is the absolute best! Friendly, Fast, Efficient. Cons \-Sometimes the sales reporting isn't always 100% accurate in real time Review Source Response from 7shifts October 22, 2019 Thanks SO much for the review Kristin. On behalf of our entire team at 7shifts we are absolutely thrilled to have the chance to work with you and your team at Eva's every single day. We truly appreciate your feedback and support to help us provide the best possible solution to restaurateurs around the world. And a big congratulations to you on being one of the fastest-growing companies in Canada! JD Jamie D. Assistant general manager Restaurants Used the software for: 2+ years ### "Works great" September 1, 2021 5.0 Definitely better than our previous system Pros Easy to use for scheduling. Very appealing application for employees to use to view their schedules Cons Confusing to request off days. Harder for the older generation to use Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Review Source Response from 7shifts September 7, 2021 Thanks for the review Jamie! JW Jerry W. Owner Restaurants Used the software for: 1-2 years ### "Good app" August 31, 2021 5.0 Overall I'm very pleased Pros I have a small ice cream shop so I don't need every single Bell and whistle. Though there are a couple of things then I would like at my tear, for example, I have teenagers so it would be nice to give them notification at the tear that I use. But overall I'm very pleased Cons It would be nice to be able to pick and choose which software that is important to you by business, I would like to have text notifications but I don't need all of the other stuff that comes with the high-end package. Review Source Response from 7shifts September 3, 2021 Thanks for the review Jerry! AS Arwa S. General Manager Food & Beverages Used the software for: 1-2 years ### "Management " December 13, 2022 3.0 Good to great at times Pros Can stay engaged with entire staff and let them know about daily events without the need to reach out individually Cons Mobile version is way too buggy as a GM trying to get things done without computer access Review Source CR Corbin R. Manager Restaurants Used the software for: 2+ years ### "Great for management" August 31, 2021 5.0 Overall, the customer support is great. Website is easy to navigate Pros It is easy to create and publish schedules for staff Cons Unable to separate the front of house administration from the back of house administration Reason for choosing 7shifts We heard good things about 7shifts Review Source Response from 7shifts September 7, 2021 Thanks for the review Corbin! We love hearing that you heard great things about that. MB Mima B. Director Finance/Human Resources Non-Profit Organization Management Used the software for: 6-12 months ### "Hope Truck Food Co." April 8, 2021 5.0 I recently had some problems with our information transferring from Square to 7Shifts. Even though it took a while to resolve \[SENSITIVE CONTENT HIDDEN\] kept me up to date on everything that was going on daily. Sometimes more than once a day. Pros This software is very user friendly. The Customer Service Department has alway been excellent to work with. Cons I have not found anything that I do not like about this software. Reason for choosing 7shifts 7shifts was used from another establishment. Review Source Response from 7shifts May 20, 2021 Thank you so much for the review Mima! AW Adam W. Director of Golf Operations Recreational Facilities and Services Used the software for: 1-2 years ### "We love 7shifts" November 10, 2020 5.0 Service is excellent. Very easy to use. Pros The thing I like the most is the convenience to communicate with our staff. As we have a young staff we know that the younger demographic like to communicate through text rather than e-mail. We like the ease of getting the information in real time to our staff when changes need to be made. We also like the availability aspect where our staff can submit their availability and the manager has to approve it when they submit. Also the switching of shifts and putting shifts up for availability is a nice feature Cons Not too much that we dislike about it. Reason for choosing 7shifts Didnt look at any other products. Heard about it through recommendation at the National Golf Course Owner's association meetings after speaking with other businesses. Highly recommend! Review Source Response from 7shifts November 16, 2020 Thanks for the review Adam! 7shifts works great for golf courses and we're thrilled to hear it's working so well for your team. RW Rebekah W. Waitress Restaurants Used the software for: 6-12 months ### "7shifts Review" December 4, 2019 5.0 My overall experience with 7shifts has been positive one while working as a waitress at a family-owned restaurant. I mostly use it to see what days I will be working and if I will be working the morning shift, the night shift, or if I am scheduled as a banquet server. I recommend this software to any restaurant looking for an easy, communicative software for their employees to use and to let them know what their schedule will be for the week or weeks ahead. Pros This software is very easy to use and maneuver in especially within the app. I personally use the app rather than going to the website and logging in. The app is very convenient. I have notifications sent to my phone from the app that lets me know if someone sends out a message, if a shift is available to pick up, or even if my schedule has been updated. You can see what your schedule is for the week when your manager updates it and what other employees you will be working with for any given day. You can give up your shift to any employee or choose a specific employee to give your shift to for them to pick up. You can also send messages to every employee or specific employees instead of texting or calling them from your phone. Another thing you can do is request time off and decide which days and hours you would like to take off and then the manager will approve or disapprove your action. The color scheme in the app is great too. Cons Honestly, there isn't anything I do not like about this software. I have used two other restaurant softwares in the past and this is by far my favorite. Review Source Response from 7shifts December 6, 2019 Thanks so much for the detailed review Rebekah! Love hearing that you've used 7shifts in the other restaurants you had worked in. WB William B. Food and Beverage Manager Hospitality Used the software for: 2+ years ### "Seven shifts F&B Manager review at Hilton" December 14, 2022 5.0 Relly great I count on it Pros The ease of use and the fact all my employees and I can communicate Cons It doesnt hold past info such as the hours scheduled well Review Source SS Scott S. General Manager Restaurants Used the software for: 2+ years ### "7 Shifts is Great!" January 5, 2023 4.0 I have had a very good experience with the usefulness and ease of use with 7 Shifts. Pros 7 Shifts allowed me to schedule and communicate with my employees, track vacations and track labor costs for the restaurant. Cons I think that the labor cost tracker could be updated in order to better separate BOH and FOH labor costs as separate entities. Review Source mF mike F. General manager Restaurants Used the software for: 1-2 years ### "Mahana" August 31, 2021 5.0 It saves my company and my employees time and money. Overall very easy to navigate even for the new staff members have no problem using 7shifts from day one of employment. Pros It saves me time and money very easy to use. My staff likes all of the functions it provides as well. 7 shifts is one of the Best scheduling apps i have used i have been in this industry for 20 plus years. Cons Only negative i see is there is always an up charge for the add ons....a free trial would be nice to start with Review Source Response from 7shifts September 7, 2021 Thanks for the review Mike! Sarah D. Event and Catering Sales Manager Restaurants Used the software for: 2+ years ### "So efficient " December 5, 2019 5.0 This is much easier than having to deal with a paper schedule and schedule requests. Pros This app makes scheduling for a catering business so EASY! I love the fact that I can communicate with my team via the messaging feature, and I can do the whole schedule from my phone. Cons My only complaint is not being able to see who has opened messages. It is not a deal-breaker for sure but it would be helpful. Review Source Response from 7shifts December 6, 2019 Thanks for the review Sarah! I know that read receipts are high on our developers list of things to do, so that is something we will be looking to add for you shortly. SA Susie A. Owner Restaurants Used the software for: 1-2 years ### "7 Shift Makes Life Easier " December 13, 2022 5.0 Easy to implement and use on a daily basis. Pros Ease of use and ability to communicate with staff! Cons We can't add files like PDF's and links don't work that well. Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing 7shifts Live docs and messaging in one place. Review Source KC Kayla C. Content Creator Restaurants Used the software for: 1-2 years ### "7Shifts Review - Kayla Cunningham" November 6, 2020 5.0 Overall I have had a good experience with 7shifts. I have used several other employee databases and this application seems to work the quickest without error. I would recommend this to anyone looking for something similar. Pros It's simplistic and easy for users to clock in, monitor their earnings, and communicate with other coworkers. I can use the pin pad to clock in right when I get to work or I have the option to manually write in my hours each of the week. Cons Entering in my hourly work on a daily basis can be tedious, but I wouldn't say I dislike it. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) I switched employers. I'm glad this employer didn't have what I previously used it was slow, and didn't have the same amenities available. Review Source Response from 7shifts November 16, 2020 Thanks so much for the review Kayla! AM Alyssa M. General Manager Food & Beverages Used the software for: 2+ years ### "Ease of use" December 13, 2022 5.0 Pros When creating schedules for our business, it is very user friendly. Cons When integrating the system with our POS, it will duplicate users in our system. Review Source EW Emilee W. Marketing & Events Entertainment Used the software for: 2+ years ### "7Shifts saved my company!" October 4, 2016 5.0 I used to schedule my staff with an excel spreadsheet, screenshot and posted to a Facebook Forum. It was a madhouse trying to deal with shift swaps and reading the staff clockin/out cards to match their shifts. With a growing company this just wasn't gonna cut it anymore. 7shifts popped up in my personal Facebook feed and the rest is Kismet. The software has helped clean up so many of my payroll processes, allows my staff to switch shifts with only others of the same experience level or higher (so I ALWAYS have a manager on shift and not a hoard of brand new employees), helps my managers reach staff more easily, is so easy to understand that I haven't had to train the new staff on it and combined with the 7punches Clock-in/out software- I can relax knowing my staff can't clock in if they aren't on the schedule and my staff can breathe easily with the ability to calculate their paycheck in advance! The staff at 7shifts has always been extremely helpful and always welcoming for suggestions and updates. I can't imagine moving to any other system and am so glad I found it! Pros It is easy to understand, set up and the customer service is extraordinary! Cons I wish there were more manager capabilities in the mobile app, but the app has improved already since it was first launched, so I imagine it will only get better. Review Source MP Michael P. Food and beverage Hospitality Used the software for: 1-2 years ### "Things to know" December 13, 2022 5.0 I like it enough where I use every day Pros It's easy to use and employees can use it on a daily basis Cons I wish the setup for the employees for email and text were alittle different Review Source EL Emma L. General Manager Food & Beverages Used the software for: 6-12 months ### "7shifts fan overall " December 13, 2022 5.0 Pros I love the task management features and the ability to add extensive notes into any scheduling bl Cons Minor issues with time clock app signing itself out roles and pay levels made it easy to make pay errors when first getting started. Cool feature, just took some getting used to. Review Source KK Kelly K. General Manager Restaurants Used the software for: 2+ years ### "Best Scheduling App" November 5, 2020 5.0 I have used multiple scheduling tools and this is my favorite! Pros I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often. Cons Sometimes the notifications don’t pop up consistently. Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) The pricing was better and the ease of making scheduling and communicating with each other through the app is amazing! Review Source Response from 7shifts November 13, 2020 Easy for create schedules? Cheaper than the alternative? Better experience for employees? Sounds like 7shifts is the right fit for you Kelly. Thank so much for the review! Similar Products Featured