# Page 19 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews --- 7shifts 4.7 (1211) [View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of 7shifts ## Showing most helpful reviews Showing 451-475 of 1211 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Abigail H. Assis. Manager Food & Beverages Used the software for: 6-12 months ### "Ease of Access" December 13, 2022 5.0 Pros 7Shifts makes scheduling such an ease. Great software for encouraging communication amongst employees. Cons I do not have any cons about this software. Review Source AS Amy S. Waitress Food & Beverages Used the software for: 2+ years ### "Easy" November 5, 2020 5.0 The app helps us maintain our hours and find easy and fast coverage with who's not working and who is. Pros I enjoy how simple this app is to work with, in the food industry it makes it so simple to see when you're working, who you're with and projected amount of money made. It's simple to find employees phone numbers, messages, shifts, etc. Cons Overall, i like everything about the app. Very simple and easy. Review Source Response from 7shifts November 13, 2020 Thanks for the review Amy! We love hearing about the experience of FOH staff like yourself and how 7shifts has positively impacted your work experience. AP Adam P. Store Supervisor Food & Beverages Used the software for: Less than 6 months ### "Adam's Review. " December 19, 2022 5.0 It really helped with figuring out my labor. Pros The ease of the program, and the identification labels makes scheduling easier. Cons No, I really like 7shifts. Review Source DS Duane S. Regional Director of Operations Restaurants Used the software for: 6-12 months ### "Could not be any happier - great platform and support." December 13, 2022 5.0 Pros Ease of use - it's a one-stop shop for everything you need. Absolutely love the manager logbook feature. Cons Not having the ability to list employees in multiple job codes. While each employee is able to be scheduled in multiple job codes, they will only populate in their primary. Review Source BS Brandon S. Concessions Manager Food & Beverages Used the software for: 1-2 years ### "Stadium Concessions" November 5, 2020 5.0 Pros 7Shifts is easy for my staff of over 100 part-time employees to use. I can quickly and easily communicate shifts and announcements to my staff, either as a whole, or to select groups. My staff can easily input their availability and time off requests, and I don't have to worry about keeping track of handwritten notes. It's all right there on the schedule. Cons No major cons. It does lack some advanced features found in some other more expensive products, but for the price, I haven't found anything that beats it. Review Source Response from 7shifts November 6, 2020 Wow! Thanks for the review Brandon. Managing 100+ staff is a big job, so we're thrilled to hear that we're helping make your life easier. That's a high compliment. Cheers! cH chelsea H. General manager Restaurants Used the software for: 1-2 years ### "7shifts review " August 31, 2021 4.0 Pros I like that I can keep organized and have a way to communicate to my team Cons I don’t like that I can’t copy and paste shifts. I have been able to do that in previous software. Review Source Response from 7shifts September 3, 2021 Thanks for the review Chelsea. Good news, you CAN copy/paste shifts within 7shifts. Check out this guide on how to do it: https://support.7shifts.com/article/54-copy-paste-shifts JH Jenn H. Manager Restaurants Used the software for: 2+ years ### "Defiance Roadhouse schedule review" September 1, 2021 4.0 Love it, I think its a great software Pros How easy it is to repeat schedules, and keep track of request offs Cons I really can’t say there is anything I dislike about the software Review Source Response from 7shifts September 3, 2021 Love it. Thanks Jenn! TL Tara L. Chef Food & Beverages Used the software for: 2+ years ### "Helping hand" August 31, 2021 5.0 So far it’s been great. A good way to onboard employees Pros It’s such a time saver. I like that you can make a template and that people’s time off shows up when you go to make the schedule that week Cons I’m still struggling with the newer features of the projected sales along the bottom Review Source Response from 7shifts September 3, 2021 Thanks for the review Tara! We really appreciate your feedback and I've made a note to have your dedicated Success Manager reach out to provide you training on the projected sales feature on the schedule :) mC mark C. owner Hospitality Used the software for: 2+ years ### "Amazing" November 3, 2020 5.0 very good... we like 7shifts people Pros ease of use.. support.. changes are made fairly fast. need quicker to market features. Cons none.... if any, update often and listen to your users. Reason for choosing 7shifts integration, changes often, listening to customers. CHANGE Review Source Response from 7shifts November 5, 2020 Mark! Thanks so much for the kind words. As a long-time 7shifts customer, we are happy to hear that you are just as excited about our services as the day you started. And no, we will never charge per employee... because that doesn't provide value to restaurateurs like yourself. Cheers! :) MK Mark K. FoH Manager Food & Beverages Used the software for: 1-2 years ### "A lot of great easy-to-use features, some big problems too" December 15, 2022 3.0 Pros Scheduling and time off requests are great. The mobile platform is really nice too. Cons It doesn't work on Apple products. It'd crash and force me to log in twice a week for over a year. Thats happened once switch I switched switched to android about 2 months ago. Review Source LA Layne A. Executive Chef Food Production Used the software for: Less than 6 months ### "7shifts is the Droid your looking for!" November 11, 2021 5.0 Fantastic. Pros The fact it came field tested. I wasn't a guinea pig. I was a customer treated with respect and I felt appreciated. Cons Our integrated and unique business model wasn't a problem for their support team, but we did need unique changes that didn't happen overnight. Reason for choosing 7shifts Local was a huge factor Review Source Response from 7shifts November 16, 2021 Amazing! Thanks so much for the kind words Layne. We want to be the BEST solution for restaurants of all shapes and sizes, so we're happy 7shifts can serve your needs. NW Nicole W. Owner Restaurants Used the software for: 2+ years ### "MB's" November 5, 2020 5.0 Great Pros Quick and ease of use, app user friendly Cons Not being able to Export employee database, Reason for choosing 7shifts Best fit Review Source Response from 7shifts November 13, 2020 Thanks for the review Nicole! We are gratified to know that 7shifts is the best fit for your restaurant. We work hard to provide restaurateurs like yourself the BEST solution possible. So thank you for switching to us. Jessica B. Investor/Advisor Restaurants Used the software for: 1-2 years ### "Keeps me sane!" October 5, 2016 5.0 7Shifts & 7Punches have streamlined our 4-restaurant business like we were never able to do before. Managing schedules is a breeze with availability and time off requests. Our staff loves the app and the ability to swap and trade shifts means my part in that process is minimal. The Manager Log has made communication amongst our top-level employees much easier and my inbox is much less cluttered with "reply all" messages. We have used a couple of different online scheduling tools and this by far is the best. Review Source SG Stevan G. Owner/Chef Restaurants Used the software for: 2+ years ### "Great online scheduling tool" November 17, 2019 5.0 Staff can put in their availability and time off requests on line at their convenience. The system alerts me and warns me of any conflicts, overtime and whether or not the employee is trained to fill a particular position on the schedule. It does all the thinking for you! Pros Our schedules are automatically sent to all staff, and they are alerted of any changes, shifts to pick up, etc. Cons Administrative functions take some time to learn how to use, and initial setup requires good planning and forethought, but once that is done it's smooth sailing. Review Source Response from 7shifts November 18, 2019 Thanks for the review Stevan. We appreciate your feedback and support. We really love hearing how 7shifts takes care of a lot of admin tasks for you once you've completed the initial setup. Cheers! KS Kim S. member Hospitality Used the software for: 2+ years ### "7 shifts review" November 3, 2020 5.0 the customer servers has been great. when I ask a question I get a response very quickly. Pros the software if very easy for the staff to use. The employees likes the flexibility they get with their shifts. Cons I would like a button on the availability to select same as Monday... Alternatives considered [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing 7shifts price Review Source Response from 7shifts November 5, 2020 Thanks for the review Kim! We're happy to hear that both you and your staff love it and enjoy the flexibility that easy scheduling provides. DZ Daniel Z. Executive chef Food & Beverages Used the software for: 1-2 years ### "Very great product" April 22, 2021 5.0 It solve my business problem and it was very well put together. Pros They features were very easy to use and had many things to choose from it. It had many different features that I love. Cons Overall I love this product. There is nothing I liked least about this product. It is a very wonderful product. Reason for choosing 7shifts I heard it was a great product. Review Source Response from 7shifts April 26, 2021 Thanks so much for the kind words Daniel! We love hearing that YOU heard great things about 7shifts, and we look forward to exceeding your expectations for years to come. AJ Andrew J. General manager Food & Beverages Used the software for: 6-12 months ### "Jasina " August 31, 2021 4.0 Overall I have had an excellent experience from start till now and have minimal complaints. Pros Third party integrations with time clock management Cons User display when scheduling especially house shifts Review Source Response from 7shifts September 3, 2021 Thanks for the review Andrew! We love hearing that 7shifts has simplified time management for your restaurant. RC Ryan C. Franchisee and Owner Restaurants Used the software for: 2+ years ### "It works. " November 29, 2018 5.0 Working with the app has been awesome. Never had a problem. When something works well you should rarely need support. But there's been a few times I've asked a question on how to do something and they were super responsive and cool. Pros Its turn key. When opening a restaurant nothing is turn key. Once you set it up..It works 100% like it's supposed to. Communication/announcements. When there s a problem from the day before I can segment that based on position. No need to hit the FOH with a lesson that's only applicable to the BOH. This allows that. Cons Its really hard to find something I don't like. I really have no complaints. But I think a good feature to add: historic sales inputs- for the labor %- to continue the next week automatically. Review Source Response from 7shifts December 5, 2018 Thanks for the review Ryan! We love hearing that our client success team has been able to help you out so quickly. It's what drives them to always provide top-notch service! YL Yolanda L. Operation manager Restaurants Used the software for: 2+ years ### "Great " December 14, 2022 5.0 Pros Scheduling is easy and fast I highly recommend user friendly software anyone can use Cons Messages can be easier to use by not hard Review Source SC Suzanne C. finance Events Services Used the software for: Less than 6 months ### "7 Shifts has made scheduling so much easier" August 11, 2022 5.0 We were using 2 different systems to schedule employees and send out emails. With 7shifts everything is done in 1 system, no more going back an forth between systems. The app is great for employee's and management communication. Pros employees can send in availability scheduling is very easy integrates with POS and Payroll employees are notified of open shifts employees are sent reminders of upcoming schedule Cons We are very happy with the software, we have not found anything yet that has not worked for us Review Source Response from 7shifts August 18, 2022 Thanks for the review Suzanne! We love to hear that 7shifts has made administering your business so much easier. DR Dania R. Supervisor Food & Beverages Used the software for: 1-2 years ### "Great software for the food industry" November 5, 2020 5.0 Pros Easy to use for administrators and general staff. Communication features, as well as scheduling and hours, worked. Much better and friendlier than any other software I've used in the food industry. Cons It's has a lag when synchronizing the mobile app. Review Source Response from 7shifts November 13, 2020 Thanks for the review Dania! We love supporting fellow Canadian restaurateurs like yourself, especially when we hear that making a switch to 7shifts was beneficial to your business. We love forward to supporting your team for years to come. TP Tyler P. Supervisor Restaurants Used the software for: 1-2 years ### "7shifts " December 13, 2022 4.0 Pros I love the ease of use. This software is very user friendly. Cons This software is expensive, I would like to see a lower cost. Review Source MV Michelle V. Owner Restaurants Used the software for: Less than 6 months ### "Harassing sakes calls, inability to cancel" November 4, 2023 4.0 Stressful, annoying, something i don't have time to deal with Pros Easy to set up and use, easy to distribute Cons 7 Shifts garassed me with sales calls and emails, calling me and locations, constantly trying to upsell . We changed schedulers because a new 1 came free with POS but they made it impossible to cancel subscription. Great product, unethical company, harassing sales tactics. Review Source Response from 7shifts February 26, 2024 Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com. CS Craig S. Owner Food & Beverages Used the software for: 2+ years ### "The Local American Saloon Restaurant" November 12, 2020 5.0 Seamless! It will save you time and money! Seeing sales and labor is great also Pros 7 shifts is the best scheduling app by far. Cons That there is nothing better out there available Alternatives considered [Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reason for choosing 7shifts Its easier to use and not complicated Review Source Response from 7shifts November 18, 2020 Wow! Thanks for the high praise Craig. We love hearing that 7shifts is the best there is for your team. BK Brandon K. Owner Restaurants Used the software for: Less than 6 months ### "Whole team loves it! Super easy to use" December 3, 2020 5.0 I'm a super fan! They even sent us a sweet box of swag! Even before that we fell in love with the software. The number one thing though is how easy it is to use. Pros Incredibly simple to set up and begin using. Team loves the autonomous features that give them control off requesting shifts and time off. Management loves how easy it to publish weekly schedules. My favorite features are the reporting and labor budgeting tools. Cons I wished I would have deployed it sooner Alternatives considered [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing 7shifts 7shifts was the easiest to use and had a more friendly UX,UI Switched from [DolceClock](https://www.capterra.com/p/159838/DolceClock/) The old software didn't integrate with our new POS system. Review Source Response from 7shifts January 8, 2021 Thanks so much for the review, Brandon! A lot of time and attention goes into designing 7shifts to give our restaurant clients a great experienceso we're glad you're experiencing that at Acorn Grill! Happy scheduling :) Similar Products Featured