# Page 22 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of 7shifts

## Showing most helpful reviews

Showing 526-550 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Lisa R.  
Accounting  
Restaurants  
Used the software for: 2+ years

### "great product"

December 15, 2022

5.0

Pros

the employee and managers can use with ease

Cons

nothing we like least about the software.

Review Source

daniel K.  
Shift Manager  
Restaurants  
Used the software for: Less than 6 months

### "No more tedious schedule making"

March 15, 2019

5.0

I used to spend countless hours trying to compile my employees schedules together to form our work week schedule. When a fellow buisness owner friend introduced me to 7shifts it was a big game changer. My employees now had a portable work schedule with them. They can chime in there availability mobily to avoid future call outs. all in all I save countless hours worth of time not making a paper schedule. Any manger who has problems with schedule making I highly reccomend 7 shifts

Pros

I love that the employees get to have more of a say in there schedule it really helps with people calling out. It also has a very useful manager log that has tons of various resources

Cons

You gotta make sure to add each employee individually. And not always will your employee use this app, where as a paper schedule everyone uses.

Review Source

Response from 7shifts

March 18, 2019

Thanks for the review Daniel! Hearing that your staff feel more involved in the scheduling process is music to our ears, not to mention how much time and effort is being saved.

SH

Scott H.  
GM  
Restaurants  
Used the software for: 6-12 months

### "Capt'n Jack's "

December 13, 2022

5.0

I love it it is a game changer. We can focus on the team member that want to work and make both us and them money.

Pros

It gives me the cost I need to run my restaurant

Cons

I would like to be able to print schedules before they are published.

Reason for choosing 7shifts

It had what we needed.

Review Source

BV

Bua V.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Good but not great"

November 11, 2020

2.0

I thought it was a bit expensive for what it was doing. Ultimately I switched off the platform when found something that had a better time clock.

Pros

7shifts a decent restaurant scheduling platform.

Cons

Although it looks nice, the information I want isn't always front and center. It also doesn't provide much in terms of flexibility. All the features other than scheduling seem like an afterthought or are hard to use. If I want to operate differently than other restaurants I don't see the flexibility to really manage my team the way I want to in 7Shifts. Overall the tool didn't really elevate what we are doing here.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the honest feedback Bua. We genuinely appreciate it and hope you found a system that better fits how you want to schedule and communicate with your team. Cheers!

SO

Sara O.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Scheduling is a Breeze"

January 10, 2019

5.0

Before we signed up for 7shifts, the schedule was so much work. Employees would have to submit time off requests on pieces of paper that would get lost or misplaced. There was no way to keep everything in line and I felt like we spent so much time on the schedule. Now it takes a few minutes a week to do it. Also the employees love it and there's no confusion over when they work.

Pros

Ease of viewing employees availability. We love how we can see our gross payroll. It makes communicating with our employees so much easier.

Cons

I wish that, as the admin, I could work on the schedule via the app.

Review Source

Response from 7shifts

January 11, 2019

Wow, thanks for the great review Sara! We're thrilled to hear that 7shifts is working so well for your team at Grasso's Pizza and that you've managed to significantly cut down your scheduling time. Let us know if there is every anything our team can help you with.

KW

Kristen W.  
District Manager  
Restaurants  
Used the software for: 1-2 years

### "Easy to use"

October 3, 2018

5.0

We're happy with the main functions of 7shifts and overall it has simplified our scheduling process!

Pros

The best part about 7shifts is that any time I have a question, I write a quick message in the pop-up chat located in the bottom right corner, and someone gets back to me within a few minutes. This program easily tracks employees availability and vacations. It has some great key features, and is easy to use.

Cons

It would be great if when scheduling, you can view the day and have a simple button to view the next day. Instead, you have to close the pop-up window, and select the next day separately. Additionally, it would be better if there was a way to input start and end time by clicking and dragging instead of manually entering each start and end time.

Review Source

Response from 7shifts

October 9, 2018

Thanks for the review Kristen!. We've happy to hear that our client success team always is there to support you and your team. Also, thanks for the great product suggestions ¿ I've pass those along to our team. Cheers! :)

JM

Jessie M.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "7 Shifts review"

December 13, 2022

5.0

good

Pros

I love to be able to make a template and apply it to different weeks. If i take time to set it up right, the schedule only takes me 5 minutes.

Cons

When making a new template, I'd like to be able to apply a previous template and then tweak it.

Switched from

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

cost

Review Source

KD

Krzysztof D.  
Specialist  
Accounting  
Used the software for: Less than 6 months

### "Save your time with 7shifts"

April 12, 2023

4.0

7shifts has helped them save time and reduce scheduling errors, which has led to increased productivity and better customer service.

Pros

The ability to create and manage employee schedules easily, real-time communication with staff, and detailed labor cost analysis.

Cons

There have been occasional reports of technical issues.

Review Source

KP

Kevin P.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Use every day!"

November 12, 2020

5.0

Pros

In a business like ours, servers, cooks, hosts are able to communicate with managers and each other quickly and effectively. During certain times of the year, 7 Shifts is an absolute must. Works great.

Cons

Sometime would like a view on my iPhone similar to the view I get on a Mac, but that's reaching.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Kevin! ALL of your feedback is valid and never a "Reach" so I've passed it along to our development team. Cheers!

JV

Jeb V.  
General Manager  
  
Used the software for:

### "Save managers time; Saves on Labor cost; Increase employee satisfaction."

January 27, 2016

5.0

I run a 450 seat high volume seafood restaurant with up to 115 employees in the summer. Scheduling the various departments was a on average 4-5 hours of headache filled work as myself and my 3 assistant managers shared request from staff via text messages, Facebook posts, emails, & notes left on desk . It was an overwhelming headache. Schedules were built in excel, printed and posted in the restaurant. Staff members who were off that day would call the hostess or managers to find out there shifts during the dinner rush. I figured there had to be something better. After searching on line I found 7Shifts and gave it a try. The first week we ran 7shifts and the old excel system. Once the staff realized how easy it was to request off and switch shifts (With manager approval) we ditched the excel format completely. Management: I have been the GM for 10 years. I can honestly say that this app has been one of the single best tools I have ever used. Selfishly I love the fact it saves me time. I am no longer coming into the building and finding out an employee called out and scrambling to find someone to cover at prep time. My managers and I can track the requests, call outs, and swaps to ensure we have appropriate staff for the evening. I wish I found this 10 years ago. Save labor costs: We had been using Micros Labor Mgmt software but I personally feel that Micros needs to get their software out of the 90's and become more user friendly. Entering forecasting sales data is simple of 7shifts. Editing employee rates of pay and jobs is much faster than on Micros. We were able to avoid potential overtime by the 7shifts alerts when approving shifts being given away. Employee satisfaction: Our staff was happy to be able to get immediate feedback on requested time off. Instant approval on covered shifts and immediate d notification of schedules. I have staff who have worked at major corporate chains and other independent restaurant. They all have said this makes their life easier. I can not express how supportive I am of this App!

Review Source

MD

Marianne D.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "7Shifts Review "

August 31, 2021

5.0

Pros

It's easy to use. Staff can communicate and navigate easily. We are able to use the shift notes as records.

Cons

There really isn't anything bad to say about it. I would recommend it to other restaurants

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Marianne! The fact that you would recommend 7shifts to other restaurants is high praise for our team.

GH

Greg H.  
Owner  
Restaurants  
Used the software for: 2+ years

### "7shifts review"

November 6, 2020

5.0

Pretty good

Pros

Availbility / scheduling - When making the work schedule it is a nice feature to know the workers availability.

Cons

Price-I beleive the price per month is a little high and would probably switch apps for a lower price.

Reason for choosing 7shifts

Needed something quick, but would probably switch for price.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Greg! A member of our team will be reaching out to you to see what we can do to help you lower your monthly costs :)

PT

Paul T.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "7Shifts is an excellent scheduling App "

November 5, 2020

5.0

It has made the process of getting the schedule to the employees much easier.

Pros

The schedule being push to their app that is loaded on their phone.

Cons

We don't use all the functions available on the app because there is overlap with the POS system

Reason for choosing 7shifts

Price and useability

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Paul! We are singularly focused on making the experience of publishing a schedule quick + efficient, so we're happy to hear that it works well for your team. All the best!

JD

Jordan D.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Easy Scheduling"

August 31, 2021

5.0

Pros

7shifts makes scheduling very easy and efficient.

Cons

The engagement feature is pointless and often incorrect

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Jordan!

JM

Jade M.  
Director of Store Operations  
Hospitality  
Used the software for: 2+ years

### "Great Software"

December 13, 2022

5.0

Pros

Super user friendly and easy to use! Love the tip pooling feature as well, has made life so much easier!

Cons

Sometimes the help chat function take awhile to answer.

Review Source

Rachel L.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "This is it!"

December 13, 2022

5.0

Pros

Ease of use.Speed.Clarity.7Shifts helps me keep all of my important information together.

Cons

Sometimes glitches with connectivity. This happens with other users as well particularly in the messaging feature.

Review Source

CW

Carlos W.  
Sous Chef  
Restaurants  
Used the software for: 1-2 years

### "Why I love this program "

December 13, 2022

5.0

Pros

I love using this program for scheduling. It is really easy to use.

Cons

Sometimes the task manger can prove to be hard to use.

Review Source

JW

Jason W.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Simple, Clean, But Enough Features To Get The Job Done Efficiently"

June 19, 2016

5.0

We are a fast-casual restaurant group with a dozen locations. We came across 7Shifts after failing to successfully work with a handful of other scheduling systems. researching scheduling software for our scheduling needs. Selecting the proper scheduling software for us is very crucial, as we rely heavily on such systems to efficiently utilize labor and to keep good records. On top of that, it is also very costly to switch systems if one fails to work out, so we wanted to be sure it works for us. We tested out 7Shifts with its trial offer, and gave it a run, and everything worked very intuitively. Jordan (CEO) was also very helpful to address our questions and needs, and works hard to make sure our concerns are addressed. The software has a clean, focused take on scheduling, especially for restaurant businesses, and works well for groups like ours with multiple locations. User interface for scheduling is very intuitive and easy to work with, and reports are readily available. 7Shifts knows how to focus on the essentials that matter instead of frills that the industry just don't need.

Pros

Ease of use; ease of set-up; straight-forward sales and support; affordable pricing; willingness to innovate and grow in features; good report generations

Review Source

Response from 7shifts

June 19, 2016

Thanks for the review Jason! Always a pleasure working with you.

MB

Mike B.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Best Restaurant Software on Market at great Value"

July 13, 2019

5.0

They're super fast to answer any issue and the owner sometimes sends the email, being an owner myself, I respect that

Pros

Ease of use is insane and I don't​ get dinged for having more stores or more employees, straight simple fee like all products should be.

Cons

7shifts is young and hungry, they're laser-focused on schedule, I ​would like to see more user profile features in the future like expirations for certifications.

Review Source

Response from 7shifts

July 16, 2019

Thanks for the review Mike! It's true, we ARE laser-focused on scheduling, but we are going to be adding so much more functionality for our amazing user like yourself in the months to come. Stay tuned!

GM

Gabriela M.  
Operations Administrator  
Food & Beverages  
Used the software for: 2+ years

### "7shift reveiw"

November 5, 2020

5.0

very happy and very happy with support team as well

Pros

easy to acces, easy to navigate through, gives the reports we are looking for and very good tool for employee communication!!!

Cons

I really do not have many dislikes...maybe at beggining as I was learning but as soon as I understood better it is very easy to navigate and use

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Gabriela! Happy to hear the it was a short learning curve to get ramped up with 7shifts.

KB

Kieran B.  
Operations Manager  
Wine and Spirits  
Used the software for: 1-2 years

### "Scheduling feature is very useful "

August 31, 2021

3.0

Overall for what I use it for it is useful.

Pros

Scheduling features are very useful for me and my team. Easy UI, very simple and intuitive.

Cons

Request off features could be better handled, currently my employees can not request off for days that are not already scheduled. Although, I have not had time nor the importance of the issue to look into it.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Kieran!

MS

Mercina S.  
Owner  
Restaurants  
Used the software for: 2+ years

### "I couldn't run my business without it "

November 15, 2019

5.0

Pros

It makes staffing super easy. I can keep track of indivual availability, track and approve time off and set skill levels, all while predicting sales and keeping track of my labor budget.

Cons

The manager app can be a bit clunky though the employee interface seems fine. I generally write schedules from my desktop but check my current labor v sales in real time on my app

Review Source

Response from 7shifts

November 18, 2019

Thanks for the review Mercina! It makes our day to hear that 7shifts is indispensable for your business. Also, thanks for the feedback regarding the mobile app for managers. I've passed that feedback along to our development team :)

JH

Josie H.  
Shift Lead  
Food & Beverages  
Used the software for: 1-2 years

### "Solid program--gets the job done"

November 13, 2020

4.0

7shifts is a solid app, and definitely does what it's supposed to do well. It's easy to learn and easy to use.

Pros

Once you learn how to use this software, it is very easy to navigate, and isn't overwhelming with all of its information, since things are divided up into their own tabs.

Cons

Some stylistic changes have made it less appealing to look at and a bit more difficult to parse certain information quickly, and there are a few strange ways that certain information has to be put in.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Josie! I've passed along your feedback to our design team regarding the "styling" of the app.

KB

Katherine B.  
Server  
Restaurants  
Used the software for: 2+ years

### "Easy to use"

October 27, 2022

5.0

Pros

7 shifts allows real time updates to schedules. Allows you to trade shifts and

Cons

There is Nothing that has come up that I don’t like.

Review Source

GW

Gretchen W.  
HR  
Entertainment  
Used the software for: 1-2 years

### "User Friendly"

August 31, 2021

4.0

Overall, great! My name is Gretchen Wagner and I would like my gift card to be Chick-fil-a or Amazon.

Pros

The app is extremely easy for our team to use. They are able to clock in, trade shifts, and update availability with ease.

Cons

Sometimes clocking in or out will malfunction.

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Gretchen!

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