# Page 23 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of 7shifts

## Showing most helpful reviews

Showing 551-575 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kyler R.  
Ceo  
Restaurants  
Used the software for: 1-2 years

### "Great product. Does what we need"

November 12, 2020

5.0

Pros

User friendly, easy for employees to learn with minimal training. Works how it needs to work

Cons

I don’t need all the extra bells and whistles as my restaurant POS provides That. Nice that this integrates.

Alternatives considered

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Reason for choosing 7shifts

User friends. Known in the industry

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Kyler! We love hearing that 7shifts provides exactly what you need and isn't "crappy" ;)

SG

Sara G.  
General Manager  
Music  
Used the software for: 2+ years

### "7Shifts Review"

December 13, 2022

4.0

Average

Pros

Appreciate the ease of scheduling, putting in avails and non avails, swapping is great as well.

Cons

I handed over my scheduling duties so I don't have any immediate cons that come to mind.

Review Source

KO

Kurt O.  
Owner  
Retail  
Used the software for: 1-2 years

### "A great value"

November 23, 2018

5.0

My overall experience has been very positive. 7 Shifts has allowed me to save several hours a week and be a more effective personnel manager.

Pros

7 Shifts allows me to take a much more strategic approach to scheduling. Before 7 shifts, I managed my schedule manually and most of my mental energy was spent creating the scheduling template and organizing my employee's scheduling requests. With 7 shifts, the template is already created and the employees are in charge of managing their own requests. The end result, I can spend my time scheduling my employees strategically to best meet my anticipated demand at the greatest value.

Cons

The software is such an improvement as compared to what I was dong that I really can't find any faults.

Review Source

Response from 7shifts

November 27, 2018

Thanks for the review Kurt! We love hearing that 7shifts has helped shift your approach to more "strategic" scheduling and sharing of responsibility between you and your staff. We can't wait to continue to work with you for years to come.

BK

Blossom K.  
Event Sales  
Restaurants  
Used the software for: 2+ years

### "Scheduling Made Easy "

August 31, 2021

5.0

Overall 7shifts has made scheduling so much more efficient and has made it easier for employees to manager their schedule.

Pros

I like the employees are able to put in their availability, request time off & trade shifts without texting/calling a manager

Cons

I wish employees could see a list of the "blocked" days.

Review Source

Response from 7shifts

September 7, 2021

Thank you for the kind words Blossom!

NS

Neddra S.  
Server  
Food & Beverages  
Used the software for: 2+ years

### "Seven Shifts"

November 5, 2020

4.0

Pros

The way you can send a text to a coworker from the app

Cons

No way to highlight important shifts or dates

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Neddra. Communication is an important part of any restaurants' operations, so we're thrilled to hear that you are making great use of all the communications tools in 7shifts. I've passed on your highlighting suggestion to our team to look into!

DW

Diamond W.  
FOH Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use, easy to communicate "

November 13, 2020

5.0

Easy, efficient and overall great

Pros

Able to inform all staff with announcements with ease. Scheduling is easy

Cons

If I could put multiple pictures in an announcement that would be cool

Switched from

[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/)

More features

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Diamond! We love hearing about restaurants like yours who made the switch to a more modern scheduling platform and all the great new features and functionality you get access to.

TP

Tate P.  
Manager  
Entertainment  
Used the software for: 1-2 years

### "7shifts for restaurant management"

December 13, 2022

4.0

This product is exceedingly easy and intuitive - it’s great to be able to see and manage all employee schedules in one place. I like that there are functions for employees to offer up and take shifts, as well as have the shifts be easily editable in an always-changing environment.

Pros

Having access and being able to see all scheduled shifts on one screen is incredible helpful. Also it’s great to have the option to create a repeating template, or copy weekly schedules from previous weeks.

Cons

Not much to complain about here! This software does everything that I need.

Review Source

BC

Brendan C.  
Memberships & Marketing  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Golf Club review"

November 12, 2020

5.0

Pros

We like the ability to communicate quickly and easily with employees. Our employees like how easy it was to use and how much information they had at their fingertips.

Cons

Only that it doesn't currently connect with our Payroll company.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Brendan! We are adding new payroll integrations ALL the time, so I'll have your dedicated Success Manager reach out to you to see if we can get yours integrated. Cheers!

DP

Douglas P.  
Owner  
Food Production  
Used the software for: 1-2 years

### "Organized and efficient "

August 31, 2021

5.0

It’s been great so far

Pros

It’s easy to schedule and see your schedule. Time off requests are easy. Everything you need for all your employees in one area. Easy for employer and employees!!

Cons

Haven’t found anything yet. It’s been easy and efficient

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Douglas!

CC

Courtney C.  
General Manager / Owner  
Hospitality  
Used the software for: 2+ years

### "7-Shifts Is Amazing!"

November 3, 2020

5.0

Pros

\- ability to immediately connect with staff (easier than setting up email groups, etc) - customer support is next to none - can access the software from anywhere - streamlined scheduling

Cons

\- having to manually adjust payroll for staff who work more than one position in a shift -

Review Source

Response from 7shifts

November 5, 2020

Thanks for the review Courtney. We agree that there is no one better than our support team! Thanks for being a 7shifts user :)

WV

William V.  
co-owner  
Restaurants  
Used the software for: 2+ years

### "7Shifts is great when connected to Toast POS"

November 5, 2020

5.0

This helps us with scheduling.

Pros

Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.

Cons

Customizing employee details/files. We could use more spaces for employee interaction.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review William! We love hearing that the integration with toast is working well for you, and stay tuned for some exciting new updates regarding file storage and employee profiles :)

AB

Ashley B.  
Assistant manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great product! "

August 31, 2021

5.0

Pros

This program was easy to learn on the first use.

Cons

Printing schedules all together would be helpful instead of them being separate.

Review Source

Response from 7shifts

September 3, 2021

Thanks Ashley!

JT

Jenny T.  
Partner  
Restaurants  
Used the software for: 1-2 years

### "7 Shifts All Stars"

November 3, 2020

4.0

I would recommend this product for employee schedule overall other products for the time you save and the easy to share with your team.

Pros

Updates and easy to use. They keep updating to the lastest technology. I use everyday and it is easy to explain to someone to use.

Cons

I don't use all the products and should use more

Reason for choosing 7shifts

Did a call and a webinar, it seemed easy to use and could jump right in.

Review Source

Response from 7shifts

November 5, 2020

Thanks for the great review Jenny! We love hearing that 7shifts was easy to understand and adpot for your restaurant. We know that there is even more for you to love, so I'll have your Success Coach reach out to you in order show you all the great stuff you haven't used YET.

CS

Cierra S.  
Owner/Operator  
Retail  
Used the software for: 2+ years

### "Living Skies Cannabis Review of 7Shifts"

November 5, 2020

5.0

Overall, i enjoy 7shifts and will continue to use when I expand my business.

Pros

easy to get people set up. Easy for employees to submit time off requests and give shifts away. Just overall easy to use and understand.

Cons

i wish we could go back and see a list of edits made to past schedules.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Cierra! Great to hear that 7shifts is working for your business, and we are thrilled to hear that we will grow with you as you grow your operation. I am also going to have your Success Coach reach out to you as there are a couple ways you can see the edits that are made to the schedule... and who made them :)

cB

carly B.  
front counter associate  
Restaurants  
Used the software for: 2+ years

### "great for employees!"

November 5, 2020

5.0

Pros

employees, supervisors, and owner(s) can easily communicate with one another, can easily switch or put up shifts for grabs, and can easily view their own and other people’s schedules.

Cons

it changes design a lot - the layouts change often - it’s not hard to relearn but it always throws me for a loop

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Carly! You are right... we are always making changes and improvements to our platform, which does mean frequent changes. Thanks for bearing with us as we improve our product for everyone, and we're happy to hear that 7shifts is making communication easy for your team.

BG

Brad G.  
GM  
Restaurants  
Used the software for: 2+ years

### "OK for scheduling"

November 5, 2020

5.0

Good for making schedules, not for keeping them up to date with clock ins.

Pros

Easy to make schedules and keep up with current employees.

Cons

Does not integrate with POS time clocks.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the candid review Brad! I've passed along your feedback to our development team to see how we can improve this for you. In addition, your Success Coach will be reaching out to show you some ways to integrate your POS to get the most out of time clocking. Cheers!

CS

Celynn S.  
Corporate manager  
Restaurants  
Used the software for: 2+ years

### "Helped our business"

November 5, 2020

5.0

We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well

Pros

Love that our staff can see who's working and trade shifts

Cons

Our Staffs ability to chat on the network

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Celynn! And great news, you can turn off our chat functions if you would like. Learn more here: https://support.7shifts.com/article/112-communicating-with-employees#messaging

GR

Gabriela R.  
Office Manager  
Restaurants  
Used the software for: 1-2 years

### "Keep your company organized and efficient!"

August 31, 2021

5.0

Pros

How accessible it is for employees. The app version is very well organized and provides users with instructions on how to best utilize the app.

Cons

Scheduling making can be difficult for new user. A more detailed tutorial could be useful.

Review Source

Response from 7shifts

September 3, 2021

Hi Gabriela, thanks so much for the review. Also, we really appreciate your feedback on a more detailed "getting started" tutorial. I have passed that along to our team to build out.

SP

Shannon P.  
Head Server  
Food & Beverages  
Used the software for: 1-2 years

### "No excuses with 7shifts"

November 6, 2020

5.0

7shifts has been amazing. There is never any question as to where or when my next shift is. It really helps out in budgeting payroll and warning of overtime and excess shifts. It takes stressors off of management with the shift pool options, and makes scheduling in advance easier with employees entering their own time off.

Pros

The ease of communicating with each individual or teams seperate is key in the day to day operations of our network.

Cons

I wish each employee had access to phone numbers

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Shannon! Love hearing how 7shifts has improved staff accountability and reduced your management stress.

BD

Brianne D.  
Office Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Love this product, would highly recommend!"

November 3, 2020

5.0

Pros

The product was easy to use and it was accessible for myself of the employees at any time. It was also super easy to add employees into it. I also liked how it synced with my apple calendar.

Cons

There was nothing I disliked about the software per say. There were options where you can figure out certain sales numbers and what not, which may be more beneficial for other companies. It would just be nice to see 7shifts be more user friendly toward seasonal companies, like a golf course.

Review Source

Response from 7shifts

November 5, 2020

Hey Brianne! We love hearing from other Saskatoon companies. Thanks for the feedback too. We're happy to hear you are satisfied, and as our product grows there will be more functionality that works for golf courses alongside restuarants.

AM

Alex M.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Great platform to communicate with staff"

November 12, 2020

5.0

Its nice to be able to communicate with the staff and have them be able to communicate with each other through the app. Whether pick/putting up shifts it cuts down on time the manager needs to be involved l.

Pros

This platform makes it easy to communicate between employees and management about availability. It is very easy to have employees load their availability and produce a schedule.

Cons

The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.

Review Source

Response from 7shifts

November 24, 2020

Thanks so much for the review Alex!

CC

Christina C.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Easier on my schedule "

December 14, 2022

5.0

Pros

I like when I make my schedule and have to go out of the system it saves changes without posting them.

Cons

I don’t really have any dislikes at this time.

Switched from

[PAR POS](https://www.capterra.com/p/157462/Brink-POS/)

Outdated old

Review Source

JB

Jelisa B.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Essential for Success "

November 5, 2020

5.0

It’s been essential for the success of my business and can handle everything I need in order to communicate with my staff!

Pros

The software is extremely user friendly, easy to access and can be used by all.

Cons

It’s sometimes updates and will log out of the app, but that is rare.

Review Source

Response from 7shifts

November 13, 2020

Thanks SO much Jelisa! Knowing that 7shifts is "essential to your success" is high praise and not something we take for granted. Thank you!

JD

Joey D.  
GM  
Restaurants  
Used the software for: 1-2 years

### "Streamline HR with ease"

November 5, 2020

5.0

I was skeptical at first. But huge win overall.

Pros

Incredibly easy to import, anticipate and deploy staff according to trends. Very useful tool to track and anticipate payroll expenditure. Bonus is how easy it is to communicate to staff.

Cons

Integration was a little bit of effort, but questions answered quickly.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the great review Joey! It legitimately makes our team's day to hear that even though you were skeptical at first, 7shifts has provided an immense benefit to your restaurant. We look forward to building on that "win" for years to come as we support your business.

RC

Rene C.  
general manager  
Restaurants  
Used the software for: 6-12 months

### "Gettin Basted Springfield MO"

December 13, 2022

5.0

Pros

I use the software most for scheduling features and announcements.

Cons

Needs tutorials on navigation when first starting use

Review Source

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