# Page 24 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of 7shifts

## Showing most helpful reviews

Showing 576-600 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Marty B.  
Executive Chef  
Food & Beverages  
Used the software for: Less than 6 months

### "Recommended"

December 13, 2022

5.0

Very good.

Pros

Ease of use, quick to deploy, responsive customer service

Cons

Would love to be able to sort the weekly schedule by in-times: click on an individual day's column and staff are reorganized by the time they are scheduled to come in that day. Click on the Names column and it goes back to whatever your default order of staff is. When there are too many staff in a department to see everyone on the screen, it's hard to get an overall perspective of any given day.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing 7shifts

Better functionality & price.

Review Source

MM

Maori M.  
Project manager  
Restaurants  
Used the software for: Less than 6 months

### "Great Experience"

October 15, 2019

4.0

7Shifts provides an overall picture of labor cost and employees satisfaction every shift. Managers can keep up with any modification and send announcements to all of their team members at once.In addition. managers can keep track of break times, late employees, days off requests and more!

Pros

It significantly reduced the amount of hours managers spent making schedules and revising them due to changes in employees availability. 7Shifts allowed us to provide a communication platform that was easy to use and accessible to all our employees.

Cons

No payroll integration that works well with Canadian companies.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing 7shifts

better pricing and the option of managers log book feature that allows managers to log in information regarding that day were the key factors!

Review Source

Response from 7shifts

October 16, 2019

Thanks for the review Maori! We appreciate your feedback and are thrilled to hear 7shifts has helped streamline your restaurants' operations. I have also passed your feedback regarding payroll integration to our product teams. This is something we are actively working on right now in order to support our amazing customers like yourself. Cheers!

FB

Faisal B.  
Student Cafe Executive Officeer  
Hospitality  
Used the software for: 6-12 months

### "Love 7SHift"

December 13, 2022

5.0

it was really good

Pros

how easy it was to use the software and how simple it is

Cons

the notifications were not really coming all day

Review Source

BB

Brian B.  
IT Director  
Restaurants  
Used the software for: Less than 6 months

### "Much easier to implement and use than competitors"

August 31, 2021

5.0

Great responsive support.

Pros

Our restaurant teams are not always tech savvy so it was important that the solution was easy to implement and use for scheduling. The messaging options and manager log options are also very nice features in the solution.

Cons

So far we have not found any cons on the software. Small quirk on getting the employees synced properly but was able to solve it quickly.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing 7shifts

Better reviews from peers

Review Source

Response from 7shifts

September 7, 2021

Amazing! Thanks Brian. Hearing that you heard great reviews from your peers is one of the highest compliments we can hear. Thank you for your trust.

AW

Amanda W.  
Manager/Bartender  
Restaurants  
Used the software for: 6-12 months

### "7 Shifts for Scheduling "

December 13, 2022

4.0

Very happy at this time.

Pros

I like the ease of the functionality for scheduling. I like being able to move from one schedule to the other.

Cons

Nothing really. The only thing I could really think of is having better options for doing just one day of a week if you aren't ready to post whole schedule

Reason for choosing 7shifts

integrated with our back office system.

Review Source

MN

Matt N.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Best Option Available"

December 13, 2022

4.0

Very good

Pros

Easy to use, team loves it. Overall a very clean app, making scheduling significantly easier.

Cons

Some things can be fine tuned, such as push notifications.

Review Source

DH

Daniel H.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "Excellent software!"

November 5, 2020

5.0

I have almost no issues using it save for connection issues between data and wifi.

Pros

The ability to clock people in and out without having to go to a main terminal.

Cons

Not being able to clock in and out in everyone's phone.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Daniel! Great news, mobile punch ins for your staff are now available. Check it out: https://support.7shifts.com/article/367-employee-7punches-access-with-mobile-punch

PC

Paris C.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Awesome Customer Service"

November 5, 2020

5.0

I would highly recommend this to everyone that is opening a business especially in the food industry.

Pros

I like that this software is always updating and gives you a breakdown on the changes that are made.

Cons

That the software doesn’t update on its own.

Review Source

Response from 7shifts

November 13, 2020

Wow! Thanks for the great review Paris. We agree, everyone opening a restaurants - especially in 2020 - should invest in effective labor management tools.

JF

Jonathan F.  
Directeur des opérations  
Restaurants  
Used the software for: 2+ years

### "Time saver"

November 13, 2020

5.0

I’ve been using for a few years, couldn’t work without it !

Pros

Easy to communicate with all the employees, and keep a tracking of whom is working at the different address.

Cons

Nothing wrong, except that it’s get costly when the business is closed, but it’s an exceptional situation.

Alternatives considered

[Agendrix](https://www.capterra.com/p/148280/Agendrix/)

Reason for choosing 7shifts

Was cheaper and more user friendly

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Jonathan! We understand that right now is an extraordinary circumstance, so if you need financial relief know that we are here for you. Please reach out to our team and we will do what we can to help you and your team out :)

ER

EDUARDO R.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Don’t know how we did business without 7shifts "

November 13, 2020

5.0

Pros

It connects everyone in the restaurant into an easy intuitive hub to communicate, except shifts, get notifications form management etc

Cons

Not much we don’t like. This tool has helped us grow and be more organized as a company and I highly recommend. Sorry that’s my con

Review Source

Response from 7shifts

November 18, 2020

Wow! That is some high praise. Thanks so much Eduardo. Nothing makes our day more than hearing that 7shifts has helped you grow as a business.

CC

Chris C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Happy 7Shifts User"

September 1, 2021

4.0

Overall, extremely happy with 7Shifts

Pros

We use 7Shifts every hour of every day for all employee scheduling and communication. Great tool!

Cons

Don't dislike much-- overall, my team is extremely happy with 7Shifts

Reason for choosing 7shifts

Just like the 7Shifts package a little better and slightly lower price

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Chris!

MA

Matthew A.  
Chef  
Food & Beverages  
Used the software for: 2+ years

### "Its great"

August 31, 2021

5.0

Very well

Pros

7 shifts makes it easy to make my kitchen schedule, the team all knows how to use it, great for employees to submit vacation time as well

Cons

Sometimes it crashes, and won't load ay all

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Matthew!

JN

Joe N.  
GM  
Food & Beverages  
Used the software for: 6-12 months

### "Love 7 shifts"

December 13, 2022

5.0

Pros

Drag and drop feature makes scheduling so easy

Cons

Some employee tracking stuff is weird and app isn’t great

Review Source

KE

Kurt E.  
Server  
Food & Beverages  
Used the software for: 1-2 years

### "Easy"

August 31, 2021

5.0

Pros

Super easy to use. Selling and picking up shifts is super easy.

Cons

None come to mind at the moment. Not sure what to say

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Kurt!

EC

Elena C.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Easy to use, Staff loves it. Happy Staff = Win Win"

June 15, 2017

5.0

Saves me time from using excel documents to post the schedule

Pros

The concept of the scheduling software is fantastic. It's very user friendly. It saves so much time with managing the employees time off, shift changes etc. Anyone in the restaurant industry looking for a quick fix for making their schedules, this is it!

Cons

Have had some issues with the app. They keep updating it which is a plus! You should be able to not put in a time under events for all day events. It should not automatically default to 12am. Different Managers should be able to have their own default schedule that it automatically goes to.

Review Source

Response from 7shifts

June 16, 2017

Thanks for the review Elena! We love the whole Binga's team and are excited to continue working with you :)

MD

Markeyaira D.  
CSR  
Consumer Services  
Used the software for: 6-12 months

### "I highly recommend "

November 6, 2022

5.0

Pros

I love the overall app. It has everything in one spot. Your time, your schedule, & you can even communicate with your co-workers

Cons

Nothing

Review Source

KK

Kelly K.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Satisfied user"

September 10, 2023

4.0

I am happy that is syncs with Toast.

Pros

Ease of access to message staff, see who is punched in, make changes in real time. The announcement feature and the log book feature.

Cons

The budget tool is very confusing and not easy to navigate.

Reason for choosing 7shifts

Cost

Review Source

JC

Javel C.  
Manager  
Food Production  
Used the software for: 2+ years

### "Great product "

November 5, 2020

5.0

It’s organized and creates stability

Pros

It’s easy to know when I’m going to work and very much so organized it needs a dark mode tho

Cons

I like it I feel like it needs a dark mode

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Javel! Dark mode is something that has been heavily requested and we are actively working on. Nevertheless, I have passed along your feedback to our mobile team to keep them updated. Cheers!

BW

Bill W.  
President/Owner  
Restaurants  
Used the software for: Less than 6 months

### "My review"

August 31, 2021

4.0

I’d rate it a B

Pros

Scheduling Dashboard Employee clock time

Cons

Scheduling can be difficult. Need a bar chart feature to see schedule as it will post before publishing. On IPad it’s very easy to move a person’s schedule without knowing it. There is no way to recover where you were. There should be some sort of save feature that allows you to go backwards.

Reason for choosing 7shifts

Had to follow the Franchisor The Human Bean.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Bill!

AJ

Abby J.  
HR assistant  
Restaurants  
Used the software for: 1-2 years

### "Good for money- but didn’t integrate perfectly with future "

April 14, 2022

4.0

Pros

The ease of use for our team members. The mobile app was wonderful. Scheduling was easy.

Cons

I didn’t like that it didn’t integrate well with future and Icontrol.

Review Source

Response from 7shifts

April 18, 2022

Thanks for the review Abby! Your Success Manager will reach out to you to ensure that you are getting the most value out of the integration with Future and iControl :)

AL

Andy L.  
Director of Operations  
Food & Beverages  
Used the software for: 6-12 months

### "Better than its competitors. The most user friendly scheduling software you will find. Saves TIME!"

August 31, 2016

5.0

We used to use a MS Excel spreadsheet that calculated labor and flagged overtime. The problem was the ability to "Break" it by accidentally hitting the wrong key. Any schedule maker who wasn't a MS Excel wiz would then have trouble "Fixing" the schedule. This led to me vetting various scheduling software to find something more user friendly than MS Excel. We tried plenty of them, but 7Shifts stood head and shoulders above the rest.

Pros

It takes the excuse-making out of the scheduling process by keeping the schedule makers organized, informed, and on top of everything. Employee involvement makes the schedule maker's job much easier as well. The user friendliness is far superior to any other software. The iPhone/Android app is seamless and takes only a few minutes to grasp in its entirety. Lastly, if/when we have an issue to resolve, the customer service reps do an outstanding job of being available, friendly, and knowledgeable.

Cons

Occasional bugs...but customer service embraces the reporting of any issues because they want the software to be as good as possible.

Review Source

JS

James S.  
Distiller  
Wine and Spirits  
Used the software for: 1-2 years

### "Very easy to use"

December 19, 2022

4.0

Pros

Scheduling and viewing schedules are smoothe, and the user interface is nice.

Cons

Viewing one's schedule on my mobile could be nicer. I'd live to view a whole month at once.

Review Source

IE

Ivan E.  
Senior Bartender  
Restaurants  
Used the software for: 2+ years

### "Daily User Def. Recommend "

November 13, 2020

5.0

Pros

This product is really easy to use. It shows each staff positions and what their start time is. It lets us communicate as a team and break each team member up into their role categories. It also lets us send out a daily log of each day so our team is always up to date.

Cons

I don't really think i have a con. I like every aspect of this software and it is great for team members.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Ivan!

ES

Emily S.  
Shift manager  
Food Production  
Used the software for: 2+ years

### "Emily’s review"

November 13, 2020

4.0

It’s definitely improved from when we first got it. I like the reminder that my shift starts in an hour.

Pros

I like how easy it is to get organized. I like seeing the whole schedule

Cons

I don’t like seeing my pay because my real paycheck is different

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Emily! We really love hearing that 7shifts has improved from when you started with us all those years ago.

AB

Ali B.  
Tours & Recreation Assistant Director  
Food & Beverages  
Used the software for: 1-2 years

### "Boulevard Brewing Company - Tours & Recreation Center"

October 23, 2019

5.0

It's been great! I don't think we could operate without it with our team growing to the size it has since we began using it.

Pros

This is a one-stop communication tool that we use constantly. We have 100+ team members across four different departments and types of business (retail, tours, and two different bars). Our whole team can view special events, announcements, shift changes, etc. instantly from their phone. It has greatly improved our team communication.

Cons

Because we release multiple different schedules and are constantly sending out messages, etc - the automatic notifications were a bit much. But once you turn those off/on as needed it was fine.

Review Source

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