# Page 25 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

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Last updated March 13th, 2026

# Page 25 - Reviews of 7shifts

## Showing most helpful reviews

Showing 601-625 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Robert H.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Easy to use"

November 12, 2020

5.0

Pros

It makes scheduling a breeze, tracks time off requests, facilitates shift trading, etc, etc.

Cons

I wish it would integrate with more payroll companies. I'm also not a fan of their multiple apps. Why is 7shifts separate from 7Punches and 7Tasks. SMH

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Robert! Appreciate the feedback on the separate apps too. This is something we will be changing in the near future.

JD

Jigs D.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Great Software! Perfect for small restaurants!"

December 13, 2022

4.0

Great, wish the app was a little bit easier to see, maybe use more colors.

Pros

It's very easy to do scheduling as the conflicts pop up when making the schedule.

Cons

Can be hard to navigate on the phone and see the different day by day schedules in the same window.

Review Source

JR

John R.  
Graduate Research Assistant  
Chemicals  
Used the software for: 6-12 months

### "In the Restaurant Business, a Must Have"

July 7, 2022

5.0

Working with this application has made me realize that more workplace environments could benefit from such programs. I see a future in other industries using similar software.

Pros

7Shifts provided a comfortable environment for workers such as myself to trade shifts, track hours, and communicate daily tasks. It felt like social media for the food business!

Cons

I wish there were more convenient group messaging options.

Review Source

Response from 7shifts

July 10, 2022

Thanks for the review John!

RM

Rebecca M.  
Event & Marketing Manager  
Food & Beverages  
Used the software for: 2+ years

### "Easy to work with!"

November 5, 2020

4.0

Pros

7Shifts was easy to use, right from the start. Once we tied it into Toast, there were no issues. Easy to edit people/jobs on the fly (our crew hopped into different positions during the busy season!).

Cons

The admin app wasn't updated for awhile, but has since changed up and looks great! I think that side of things is incredibly important, as a manager spends a good amount of time on the floor and not always at a desk!

Reason for choosing 7shifts

We were using spreadsheets! Hard to coordinate and keep track of shift switches.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Rebecca! We're thrilled you are loving the newly redesigned manager app and your integration with Toast. Also, we're glad to see we could help you escape spreadsheet hell ;)

EB

Emma B.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Super easy to use!"

August 31, 2021

5.0

Everything has been great! Customer service, everything~

Pros

It's extremely easy to use on the back end & for all the employees! THere's never a question on when you're scheduled!

Cons

There's nothing that I particularly dislike about the software. There are some features I wish we could use that are a little more expensive than I would like.

Review Source

Response from 7shifts

September 7, 2021

Amazing! Thanks for the review Emma

LL

Linda L.  
Manager - Finance & Accounting  
Hospitality  
Used the software for: 2+ years

### "Excellent Software for Hospitality Industry"

August 31, 2021

5.0

Great customer service and hardly any down time

Pros

Very easy to navigate and set up. Extremely user friendly and robust.

Cons

Trying to integrate it with ADP is a little difficult. Also, the fact that we cannot close the punch in and outs daily is a not really ideal.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Linda!

BW

Bernard W.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "best staff communicating software "

January 15, 2021

5.0

headache free

Pros

The easy the system in learning to use is bar none what draws me to it.

Cons

I am linked to one of our other restaurants as well so I get a ton of notifications, I know I can adjust that, just haven't gotten around to it

Review Source

Response from 7shifts

February 3, 2021

Thanks for the kind words Bernard! Happy to hear that 7shifts is easy to learn and adapt for your restaurant.

mL

megan L.  
manager of events and marketing  
Hospitality  
Used the software for: 1-2 years

### "Poor Messaging"

August 31, 2021

3.0

blah

Pros

it's basic, leave notes, schedule employees.

Cons

you can't tag employees when leaving notes. when someone replies, you get an email notification but you don't know what they are commenting on.

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Meagan. Please feel free to send us a message at: support@7shifts.com and we will try everything in our power to make your experience with 7shifts better.

LW

Liz W.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "7Shifts Review"

September 1, 2021

5.0

My overall experience has been great. Very easy to use and it is a very functional tool

Pros

Scheduling, logbook and sales / labor tracking

Cons

Nothing that I can think of. I haven't used anything like this in the past to compare it to.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Liz!

AT

Aaron T.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Good Product"

November 2, 2020

4.0

Pros

the ease of use and support is great. Cost is great

Cons

Integration with our POS system is not the best.

Review Source

Response from 7shifts

November 5, 2020

Thanks for the review Aaron! I'm happy to hear that your team finds 7shifts easy to use and cost effective. Also, thanks for the feedback on your POS integration. I will have your Success Manager reach out to you in order to see how we can improve that for you.

KD

Kylie D.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Love this app!"

November 5, 2020

5.0

It’s a really good software, it made figuring out scheduling, income, and even staff very easy.

Pros

It’s super easy to use and isn’t hard to figure out.

Cons

I honestly can’t think of anything I didn’t like about it.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Kylie. We adore the entire team at Andy's and we love hearing how easy 7shifts makes your day-to-day work. Keep up the great work!

RE

Rachel E.  
Server  
Food & Beverages  
Used the software for: 1-2 years

### "Positive Experience "

November 12, 2020

5.0

Love it. I use it daily to check who I’m working with and it’s my go to when I need to contact any employee. So handy to have everyone’s number on file.

Pros

What I liked most was the notification when my shifts are altered and I know immediately.

Cons

What I like least is that my shifts can be changed at a moments notice, even if it’s the day before. But that’s more of a scheduling conflict and not a 7-Shifts issue.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Rachel! Happy to hear 7shifts is giving you security around your shifts changing.

JM

Jay M.  
Supervisor/Waiter/Face of the Franchise  
Hospitality  
Used the software for: 1-2 years

### "Connecting our community"

October 29, 2018

5.0

Pros

The software is untuitive and easy to use, thus easy to train new staff and managers. It helps all facets of our business remain on the same page and has become a "must read" every morning for all managers. Sharing weekend special information and procedural changes has never been easier and I couldn't imagine trying to run our two restarants without it! Thanks for all the support 7Shifts!

Cons

It's more so having to train our staff that it is still their responsibility to have their shift covered - just putting it up for grabs and hoping someone will pick it up is not enough! ;) I realize this isn't a software problem... it's more of a soft-staff problem.

Review Source

Response from 7shifts

November 1, 2018

Thanks for the review Jay! It makes our day to hear that 7shifts is a 'must read' for all of your managers. We look forward to serving you and your business for many years to come.

KC

Kevin C.  
Chef  
Restaurants  
Used the software for: 2+ years

### "Amazing app"

November 5, 2020

5.0

Pros

Communication within the company, information right at your fingertips

Cons

Notifications that I don’t necessarily need

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Kevin! Great to hear that 7shifts helps keep you in the loop. I've passed your feedback about notifications to our team. Our goal is to enhance them to only provide the most valuable notifications and nothing more.

JF

Josh F.  
Manager  
Restaurants  
Used the software for: 2+ years

### "7shifts review"

November 12, 2020

5.0

Pros

Easy to use. The lay out of the application is very user friendly. This application provides daily shift details and stores shift notes that are useful between team members.

Cons

No problems currently. It does often time glitch out and auto log me out and I have to log back in.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Josh!

BC

Brittany C.  
Account Exec  
Internet  
Used the software for: 2+ years

### "Great! "

September 2, 2021

5.0

⭐️⭐️⭐️⭐️⭐️

Pros

Easy to use from management perspective and individual employee

Cons

No cons so far! Very easy interface to use.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Brittany!

JB

Justin B.  
Tasting room manager  
Food & Beverages  
Used the software for: 1-2 years

### "A managers best friend"

November 10, 2020

5.0

Happy. The learning curve was very short

Pros

Love the layout and how easy each task is to execute. I used to use physical punch machines at a past job I had and it was frustrating and limiting. This app has done 100% what those machines couldn’t do.

Cons

Only issue I would say is I didn’t love how if the pay roll period is closed and there is an open punch it will affect the next pay roll. The old pay roll period should not be allowed to close until all punches are finished.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Justin!

DS

Daniel S.  
Marketing manager  
Hospitality  
Used the software for: 2+ years

### "Perfect Solution"

November 5, 2020

5.0

Great and never had a problem!

Pros

Great for managing staff, and perfect for managing payroll and labour costs

Cons

Slightly clunky but still better than alternatives

Reason for choosing 7shifts

Ease, price & functions

Review Source

Response from 7shifts

November 6, 2020

Thanks so much for the review Daniel! Managing labor is a big part of what makes 7shifts unique, so we're happy to hear that it's beneficial to you.

IH

Isaac H.  
HR Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent system and easy to use."

August 31, 2021

5.0

Excellent system for creating schedules and used as check & balance for hors paid.

Pros

User friendly and excellent customer support

Cons

System runs very slow at times and it can be difficult to use. Will keep timing out and require the user to log in again.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Isaac!

JB

Julie B.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Fantastic Product!"

November 21, 2019

5.0

Pros

The price is the first thing that drew me to this software, low enough to risk trying without much loss if I decided it wasn't for us.

Cons

There are still a few improvements that could be made, like freezing menu bars so that they are still available when scrolling, but they are small and insignificant.

Review Source

Response from 7shifts

November 22, 2019

Thanks for the review Julie! We are happy to hear that the pricing of 7shifts fits your business so well. Also, thanks for the product feedback. I've passed that along to our team.

SC

Shelby C.  
Assistant Manager  
Entertainment  
Used the software for: 2+ years

### "Awesome App"

November 12, 2020

5.0

Pros

I love how organized and user-friendly the layout is. It's super easy to navigate and I never have trouble finding what I need on the fly.

Cons

I don't have any problems with it. My payroll used to be a little inaccurate but has since been fixed. That was my only issue!

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Shelby!

Alexandra C.  
Front of House Manager  
  
Used the software for: 6-12 months

### "Efficient Scheduling Software that takes the Heaviness out of Scheduling "

March 21, 2018

4.0

Pros

The ability for staff to communicate via the messaging app and to swap shifts without making it convoluted for the manager.

Cons

The "Business Decline" and "Close" designation and the assumed time for these notes. Overall, I would like more open-ended options for hours.

Review Source

Response from 7shifts

October 1, 2018

Thanks for the review Alexandra! We've happy to hear 7shifts has taken the "heavy lifting" out of scheduling at State Park :)

EC

Ella C.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Best Communication Tool!"

November 13, 2020

4.0

I havent had any issues with the system but I probably could use more of the analytics.

Pros

Easy to use! Best way for my managers to communicate.

Cons

It needs to have an ability to share videos. Also, an employee accessible folder that I can store things like an Employee handbook and policy and procedure references.

Alternatives considered

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Reason for choosing 7shifts

7shift had everything I needed

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Ella! You are in for a treat with some of our improvements coming VERY soon to messaging in order to send and receive videos :)

AH

Afton H.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "7Shifts Review"

December 14, 2022

4.0

Pros

Ease of scheduling. Ease of employee ability to input availability and time off requests.

Cons

It would be nice to be able to add a day to a schedule (for example, Memorial Day to the prior week schedule).

Review Source

DH

Dustin H.  
Accountant  
Farming  
Used the software for: Less than 6 months

### "Not Just For Restaurants"

October 23, 2020

5.0

When COVID hit, we switched up our scheduling - moving from M-F, 8hrs/day to 7 days a week, and 10hr days. In the past, we have just used spreadsheets for schedules, but faced with the daunting task of ensuring we kept all our staff, we tried out 7shifts to organize our scheduling. It worked phenomenally, there were growing pains but we were able to figure it out. 7shifts is such a versatile way to organize your scheduling in a cost effective way.

Pros

Software is incredibly easy to use and learn Very versatile - we are an Ag Equipment Dealer and were easily able to adapt our 7shifts to fit our business The fact that it's local - founded in Saskatoon, SK - was a huge bonus!

Cons

No feature to change the start and end time of all an employee's shifts during the week, you have to change the time through each shift.

Review Source

Response from 7shifts

October 26, 2020

Thanks for the kind words Dustin! We are proud to work with another amazing Saskatoon-based company such as yours. We are thrilled that 7shifts has helped your business adapt to the challenges COVID has presented, and we look forward to supporting you for years to come. All the best!

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