# Page 26 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 26 - Reviews of 7shifts

## Showing most helpful reviews

Showing 626-650 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CH

Cristy H.  
Server  
Food & Beverages  
Used the software for: 2+ years

### "Great"

November 5, 2020

5.0

I use it everyday a d have 0 problems

Pros

Easy to use everything is there I can book time off, see if there is someone I can switch with.

Cons

I have no issues, sometimes if I need a day off it won’t let me if it’s in the 2 weeks but we don’t get two weeks in advance

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Cristy!

MK

Matthew K.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Much Love"

November 19, 2019

5.0

So far so good. Getting used to a few quirks but the support team has been great.

Pros

The real time sales vs labor reports are a great tool!

Cons

Still having issues with integration mapping from TOAST

Reason for choosing 7shifts

n/a

Switched from

[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/)

We have used a third party scheduling app since we opened 5.5 years ago. Although our original app was great having 7 Shifts integrated with our POS (TOAST) made the decision to switch easy.

Review Source

Response from 7shifts

November 20, 2019

Thanks for the review Matthew. We appreciate your feedback and I've passed along your mapping note to our support team. I will ensure that they reach out to you and get this solved. Cheers!

AG

Amanda G.  
Team Leader  
Food & Beverages  
Used the software for: 2+ years

### "Great product!"

December 11, 2019

4.0

Overall experience was great. I would recommend this software especially with the accessibility no matter where you were on the go.

Pros

Accessibility anywhere from a device made it super easy to use. Trading shifts, checking your schedule and contacting coworkers was really simple.

Cons

Sometimes when updates were in the works it would become buggy and log me out of my account or show up with and error message when I attempted to sign in.

Review Source

Response from 7shifts

December 13, 2019

Thanks for the review Amanda!

LL

Lee L.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great Scheduling Tool"

September 5, 2021

4.0

Pros

Ease of use, the managers and employees

Cons

We don't see any issues with 7 shifts. Over the years it has improved as they grew and we grew

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Lee!

TM

Tessa M.  
Administrative Manager  
Restaurants  
Used the software for: 1-2 years

### "4 Star Review "

November 5, 2020

4.0

4 stars. Would highly recommend for companies with schedules that change very often- almost hourly and definitely daily.

Pros

Usability is incredible. Scheduling is much easier and quicker. Adjustments can be made within seconds.

Cons

More personalization options that would make posts and messages easier.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Tessa! Appreciate your feedback on messaging and I've passed that along to our team. We have a lot of plans to make messaging even more amazing, so keep your eyes open for more.

RC

Raul C.  
Floor manager  
Restaurants  
Used the software for: 1-2 years

### "Reviews"

December 13, 2022

5.0

Good schedule system

Pros

Easy to manage and easy for staff to have access to

Cons

Copy and paste if kind different overall is actually good system

Reason for choosing 7shifts

Company’s choice

Review Source

CG

Charles G.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Love"

December 15, 2022

5.0

Love it

Pros

It’s easy to use and easy for our employees to use

Cons

Nothing it’s a great product and we would recommend it to everyone

Reason for choosing 7shifts

It made the most sense

Review Source

SH

Sarah H.  
Worker  
Food & Beverages  
Used the software for: 1-2 years

### "7shifts is okay."

September 10, 2022

3.0

Pros

Easy to use, nice for real time schedules

Cons

Sometimes it can be a bit confusing especially on a mobile device

Review Source

Timothy P.  
OPERATIONS MANAGER  
Food & Beverages  
Used the software for: 6-12 months

### "7SHIFTS"

September 27, 2018

5.0

WE TRIED A NUMBER OF PROGRAMS AND HAVE FOUND 7SHIFTS TO BE THE EASIEST AS WELL AS THE MOST COMPLETE PROGRAM TO USE IN OUR REST.

Pros

EASE OF USE. IMPLEMENTATION WAS VERY INTUITIVE.

Cons

HAVE NOT FOUND ANY AS YET. I FOUND PROBLEMS WITH THE OTHER PROGRAMS BUT NONE WITH 7SHIFTS.

Review Source

Response from 7shifts

October 4, 2018

THANKS FOR THE GREAT REVIEW TIMOTHY. WE APPRECIATE THE FEEDBACK AND LOVE HEARING THAT 7SHIFTS IS A COMPLETE SOLUTION FOR YOUR OPERATION.

DM

David M.  
CFO  
Food & Beverages  
Used the software for: 1-2 years

### "All the essentials, easy-to-use app"

September 17, 2016

5.0

7Shifts has made our lives a lot easier. It has all the features we need and the mobile app is great for staff to use. A few nice things about it: 1) It automatically calculates labor cost (and % sales if you input sales) 2) You can send announcements to staff (directly to a person, position, location, etc.) and, like schedules, it goes to their email and phone via SMS 3) There's add-ons like a clock-in/out system (7punches) and Manager's log book that we think are really great Overall it's does a good job of scheduling essentials. For example, letting staff know when they're working (text and email), collecting staff availabilities, allowing staff to trade shifts, dealing with time off requests and making sure you don't schedule during approved time off. It also tracks how much time each member of staff has taken off, which is nice to see.

Pros

Good mobile app, staff like it

Cons

Website can be a little slow and a bit hard to use for certain things.

Review Source

MS

Mike S.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "7 Shifts - Staff loves it"

August 31, 2021

5.0

Pros

Keeps all scheduling information in one spot and accessible to those who need it in real time. Request and availability are submitted electronically. Employees can swap shifts via app. Helps reduce turnover by allowing staff flexibility

Cons

Sometimes it glitches on devices and updates to schedule are delayed.

Alternatives considered

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Mike!

MW

Marc W.  
Director Of Service  
Hospitality  
Used the software for: 1-2 years

### "Schedule with Ease"

December 13, 2022

5.0

Very Good

Pros

I use this product daily and it has made my life much easier

Cons

Labor tool sometimes doesn't sync up. Customer service is not 24 hours

Reason for choosing 7shifts

money

Review Source

BW

Benjamin W.  
Caddie  
Sports  
Used the software for: 1-2 years

### "Love the Ability to Schedule"

December 14, 2022

4.0

Pros

I have a hectic schedule. This calendar allows me a lot of flexibility to set a schedule that allows me the ability to work.

Cons

None that I can see but I don't use every part of the software

Review Source

SC

Sky C.  
Cook  
Restaurants  
Used the software for: 1-2 years

### "7shifts Schedule service software "

November 12, 2020

5.0

Very good, there are many positions for customization and usage for all size companies

Pros

This app is very easy to use and has a good layout for organization . I have not had any issues using this software for two years.

Cons

There is no feature that I don’t enjoy. One feature that can be upgraded would be to allow sorting daily shifts by employee roles

Review Source

Response from 7shifts

November 18, 2020

Thanks for the kind words Sky! I've passed along your idea for a new layout to our development team.

BK

Brooks K.  
Co-Owner  
Food & Beverages  
Used the software for: 2+ years

### "7Shifts Makes Life Easy!"

August 31, 2021

5.0

Pros

7Shifts allows us to easily schedule our staff, and communicate with them on a daily basis. Our team loves it, and finds it simple to use.

Cons

Nothing! We very much enjoy working with 7Shifts!

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Brooks!

MH

Megan H.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Review"

September 1, 2021

4.0

Overall, 7shifts is user friendly and give my employees the ability to solve their scheduling issues.

Pros

Its super easy to get messages out to my whole staff quickly.

Cons

Some limitations in how schedules are displayed

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Megan!

SR

Stephen R.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Great scheduling Software!"

December 13, 2022

5.0

I have had an amazing experience. Customer Service has been good and honestly have had zero issues with the platform.

Pros

Scheduling is super easy. It is easy to build out templates to have such a quicker process when it comes to building out the schedule.

Cons

Everything has worked fine for us. No complaints.

Reason for choosing 7shifts

Have used 7Shifts with previous job

Review Source

KH

Kenneth H.  
Director of Operations  
Food & Beverages  
Used the software for: 2+ years

### "Very useful App "

November 12, 2020

5.0

Very satisfied

Pros

The employees are able to view and offer up shifts remotely

Cons

When beginning a schedule it reverts back to Jan 1 and I have to scroll to current week to start a new one

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Kenneth! We're happy to hear that you are satisfied with 7shifts.

BA

Brett A.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Good Software"

September 1, 2021

5.0

It should be more affordable for small business (mom & pop) it's hard to spend money on something you really don't need when you are this small....

Pros

That it is free for users under 10 employees

Cons

That it is expensive for anything over 10 employees

Reason for choosing 7shifts

Because it is free for my business and it does pretty much what I need it for

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Brett!

MO

Marcus O.  
Shift lead  
Food & Beverages  
Used the software for: 1-2 years

### "Nice features and easy Accessibility "

November 12, 2020

4.0

Pros

I liked that it was easy to use and well structured. It’s easy for follow, and like how it reminds me two hours before my shift starts.

Cons

Sometimes the software lags or the information doesn’t pop up right away, and you have to close the app and open back up for the information to be on there.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Marcus. We're definitely working on making sure that 7shifts is speedy for you, so we appreciate the feedback.

CY

Christopher Y.  
Sous Chef  
Restaurants  
Used the software for: Less than 6 months

### "7 Shifts role in our business"

November 5, 2020

5.0

So far it's been very good. It's pretty user friendly.

Pros

It seems to have a plethora of capabilities as long as you put in the time and effort to customize it to your business needs.

Cons

Sometimes the leg work you have to put into customize it can be very tedious. Maybe if there were more shortcuts or options to it to help. Also managers log could be a little bit more condensed and have more drop-down options in the sense of shift notes maintenance stuff like that instead of typing everything out

Review Source

Response from 7shifts

November 13, 2020

Thanks for the detailed review Christopher. We appreciate the feedback and hearing about your positive experience. I have also passed along your sugggestions to our development team to consider in order to speed up your workflow. Thanks!

CL

Chris L.  
Assistant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "7Shifts Review"

September 2, 2021

4.0

good

Pros

having my schedule on a mobile app is very convenient

Cons

The mobile app system is usually slow to load

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Chris!

TC

Tim C.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "7Shifts"

September 1, 2021

5.0

Terrific!

Pros

Easy to use, staff were excited right away.

Cons

Not easy for me to get labor reports separated by department.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Tim!

JS

Joseph S.  
Foh manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great solution!"

December 13, 2022

5.0

Pros

Easily connect all employees and hold them accountable for putting shifts up and putting in vacation time.

Cons

Sometimes, on the iPad version of the app, I have accidentally changed people shifts with the touch screen.

Review Source

GJ

Guy J.  
Co-Owner  
Restaurants  
Used the software for: 1-2 years

### "We love 7shifts"

August 31, 2021

5.0

Pros

The ease of use for our entire team sold us after we tried the software.

Cons

Like anything it took a bit of time to get used to however not as long as other software we’ve implemented.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Guy!

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