# Page 27 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of 7shifts

## Showing most helpful reviews

Showing 651-675 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

LIsa M.  
F&B Director  
Food & Beverages  
Used the software for: Less than 6 months

### " New user & love it!"

December 13, 2022

5.0

Makes scheduling & times off way easier

Pros

Easy to use for staff, easy for management to use log book & keep updated

Cons

Sometimes bugs, but they are fixed right away. I also wish we could change "BD (business declined") to V (volume)

Reason for choosing 7shifts

7shifts is restaurant focused

Review Source

AT

Amanda T.  
Assistant Manager  
Restaurants  
Used the software for: 2+ years

### "Timothy's Riverfront Review"

November 12, 2020

4.0

Pros

I love that I can copy and past previous schedules.

Cons

That if you accidentlu post the schedule you can't retract it.

Reason for choosing 7shifts

User-friendly, simple, great graphics

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Amanda! We're happy to see that 7shifts has served you well for 2+ years now.

AR

Amy R.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Great! "

November 5, 2020

5.0

We use all functions on a daily basis. Very helpful in communicating the companies needs

Pros

We love that 7 shifts is easy to set up and very user friendly

Cons

Features are different from mobile to desktop

Reason for choosing 7shifts

Cheaper and more functions

Review Source

Response from 7shifts

November 6, 2020

Thanks for the great review Amy! :)

AW

Ashley W.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great addition!"

December 13, 2022

5.0

Excellent

Pros

Easy to use! Love being able to copy schedules and shifts.

Cons

I wish time punching and schedules were in one app

Review Source

JJ

Jeffrey J.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "7Shifts Review"

November 12, 2020

5.0

Love this product and use it all the time

Pros

Easy to use Customer Support is friendly

Cons

I don’t have any cons for this product.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Jeffrey! We really enjoy working with you and the rest of the &Pizza team. And thanks for the shout-out to our awesome support team.

CF

Corina F.  
Server  
Restaurants  
Used the software for: Less than 6 months

### "Great product for scheduling "

February 4, 2022

4.0

Pros

I love that I can see who all is working and that I’m reminded of when my shift is via text message

Cons

I have not found any issues yet with this product

Review Source

Response from 7shifts

February 7, 2022

Thanks for the review Corina!

CV

Crystal V.  
CAO  
Hospitality  
Used the software for: 1-2 years

### "Game changer!"

August 31, 2021

5.0

Pros

This software is easy to use and mobile friendly.

Cons

Updates are difficult for Android users.

Review Source

Response from 7shifts

September 7, 2021

thanks for the review Crystal!

mT

michael T.  
Managing Partner  
Food & Beverages  
Used the software for: 1-2 years

### "7shifts is amazing. Wouldn’t use anything else"

December 14, 2022

5.0

Wonderful

Pros

Easy to learn and even easier to use. Super sinple

Cons

Nothing at all. 7shifts is an all in one solution.

Review Source

NS

Nick S.  
Kitchen manager  
Food & Beverages  
Used the software for: 1-2 years

### "I like 7 shifts"

November 12, 2020

5.0

Great

Pros

7 shifts helps me manage labor keep track of my schedule and I can change anything I need to on the fly from my phone

Cons

A little expensive but overall a good tool

Switched from

[Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)

Job

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Nick!

cN

channell N.  
manager  
Restaurants  
Used the software for: Less than 6 months

### "New to the software"

December 14, 2022

4.0

Pros

The chatting feature is great to use when communicating with staff members. Very easy to use as well.

Cons

The app logs you out when you are connected to wifi making you have to log in every time you need to use the app. Sometimes it glitches and no one can use the app or see their schedule.

Review Source

KK

Konstantin K.  
Lead server  
Restaurants  
Used the software for: 2+ years

### "Great employee experience "

November 5, 2020

5.0

Pros

Really easy to use, and a lot options to adjust the schedule

Cons

Sometimes it has lags and it would sign you out...

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Konstantin! A great experience for employees is what we are aiming for, so we're happy to hear that 7shifts meets your needs.

Tiara H.  
Server  
Restaurants  
Used the software for: Less than 6 months

### "Schedule communication made easy"

January 21, 2020

4.0

So far the experience has been positive. It's easy to use and the social function adds another layer to everything else.

Pros

It's one of the few scheduling services that operate via app and web. Sometimes I'm not near my phone so the option of logging in on my computer is a plus. Also, this system provides instant notifications whenever there are changes made by managers (schedule change, announcements, etc.)

Cons

The inability to turn off certain functions that aren't needed. It can make the app feel a little clunky at times.

Review Source

Response from 7shifts

January 22, 2020

Thanks for the review Tiara! Appreciate your feedback on what is working for your restaurant. I've passed along your feedback regarding turning off features to our development team to consider. Cheers!

AM

Alvaro M.  
Finance and Administration Supervisor  
Food & Beverages  
Used the software for: Less than 6 months

### "Overall Great Software"

December 13, 2022

5.0

Pros

The ease of use. My team and I are able to schedule employees at a moment's notice and block off time off efficiently.

Cons

The messaging notifications can be a bit buggy. Often times I'll have notifications for messages that were already opened.

Review Source

SG

Shari G.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Axels Bonfire"

July 10, 2019

4.0

This has been a great tool for all of our locations.

Pros

Very user friendly Messaging tool Manager log book/layout Ability to manage labor by projections/wages etc

Cons

The times updates are made. They are made during normal business hours when we are most active.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/)

Reason for choosing 7shifts

More features/user friendly/free for employees

Review Source

Response from 7shifts

July 11, 2019

Thanks for the review Shari! Point taken about the updates I'm sent your feedback to our product team so they can be more conscious about the times in which we make updates to the app. Cheers!

RL

Rachel L.  
Assistant Manager  
Restaurants  
Used the software for: 2+ years

### "Easy to Use"

May 8, 2019

5.0

Pros

Fantastic, easy to use interface for employers and employees alike! I use it to check my schedule, see how much I can anticipate making each week, and to communicate with everyone. Love the design as well!

Cons

I do not have any critiques for this app.

Review Source

Response from 7shifts

May 9, 2019

Thanks for the review Rachel! We really love hearing that you like the design of the mobile app and I'll be sure to pass that feedback along to our design team. Cheers!

GH

Greg H.  
Dining Room Mananger  
Restaurants  
Used the software for: 2+ years

### "Amazing schedule solution"

November 5, 2020

5.0

Pros

It’s simple, easy to use,d affordable. My staff of all ages can use it easily.

Cons

None. Seriously. I can’t think of any issues I’ve ever had.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Greg! It makes our day to hear that staff of all ages can easily start using 7shifts.

AD

Andrew D.  
Operations Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Best Scheduling App on the Market"

August 31, 2021

5.0

fantastic

Pros

Very user-friendly for the employees. I don't constantly get questions on how to use the platform.

Cons

i wish the announcement feature was a two-way communication, but that is a small, non-essential thing.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing 7shifts

the functionality of the labor metrics and its ability to integrate with my pos and payroll

Review Source

Response from 7shifts

September 3, 2021

Thanks for the great Andrew!

DR

Debra R.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Great if Employees Use It"

November 6, 2020

4.0

Great for overall communication on employee schedules, changes, business issues, and urgent messaging.

Pros

Consistent communication to all employees.

Cons

Employees that don’t have mobile phones or those who are not tech savvy have issues and/or don’t use it or ignore it.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Debra! Your dedicated Success Coach will be reaching out to you in order to help you with ways to get your less technically savvy team members onboard.

VR

Verified Reviewer  
Food Service Supervisor  
Food & Beverages  
Used the software for: 2+ years

### "Easy to navigate"

November 13, 2020

5.0

Pros

The software is easy to use. The text are readable too.

Cons

I can’t think of anything, everything on the app is easy to understand and pretty much organize.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review anonymous friend!

DS

Dee S.  
Restaurant Operations Manager  
Food Production  
Used the software for: 2+ years

### "7shifts review "

November 5, 2020

5.0

Pros

I like checking my staffs schedule and seeing who is clocked on. I also use the messaging feature a lot.

Cons

I’ve been using 7shifts for a year now and I can’t find anything about it that I don’t like.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Dee!

QM

Quanetta M.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "EXCELLENT PARTNER!!!!"

October 6, 2020

5.0

In the midst of this Covid crisis, 7Shifts showed up and showed us what it is like to be a true partner. The regularly checked on me and my team, continuously showed compassion, understanding and unlimited generosity. They have me as a customer for life as long as my doors are open and we survive Covid-19 - I'm with 7Shifts hands down. Cheers to the entire team. I hope to one day meet the \[SENSITIVE CONTENT HIDDEN\] Dinner is on me whenever you make your way to Jamaica.

Pros

Everything - ease of use, frequent updates, reports, scheduling, creating templates to avoid redundancy, tech support, customer service. The team is a true partner in helping me and my restaurant team succeed.

Cons

I wish I could get more people to sign up! I have nothing bad to say.

Review Source

Response from 7shifts

October 15, 2020

On behalf of the entire 7shifts team THANK YOU for such kind words Quanetta. Your response means the word to us, and reading this gives us the drive to ensure that we provide the same level of service to every restaurateur out there, regardless of size, location, or circumstance. All the best!

KG

Kasey G.  
Devo Manager  
Restaurants  
Used the software for: 2+ years

### "Amazing program"

November 17, 2019

5.0

Pros

I enjoy the ease and being able to create schedules for myself and staff. We move into 3 floors for our Summer season and 7shifts really helps to keep staff organzied

Cons

It do find it to glitch a bit when pulling shifts from templates, though not all the time

Review Source

Response from 7shifts

November 18, 2019

Thanks for the review Kasey! We appreciate your feedback and love hearing that 7shifts helps you stay organized during the busiest times of the year.

JG

Jung G.  
CFO/HR  
Food & Beverages  
Used the software for: 2+ years

### "Easy to manage and user friendly "

August 31, 2021

5.0

Pros

Able to keep it simple as a time clock and manage attendance.

Cons

I don't like seeing wage amount listed on the schedule.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Jung!

KC

KARI C.  
Associate  
Food & Beverages  
Used the software for: 2+ years

### "Great as an app"

November 6, 2020

5.0

Pros

Employee database is extremely helpful! The app is incredibly easy to use and great to have.

Cons

There is no edit button. So a report has to be deleted entirely and rewritten if there's a mistake.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Kari!

DB

David B.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "7Shifts Manages Labor to the Benefit of the Business and Customers"

March 17, 2021

5.0

Online tech service has been wonderful. They are patient, and get you the correct answers and help to you right away.

Pros

7Shifts clearly shows labor percentages that allows you to make adjustments to better serve your customers.

Cons

Nothing really, everything is good. I like everything.

Review Source

Response from 7shifts

March 19, 2021

Thanks so much for the kind words David! We are thrilled your business has been helped by 7shifts and we've helped you better serve your customers.

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