# Page 28 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

---

7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 28 - Reviews of 7shifts

## Showing most helpful reviews

Showing 676-700 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Daniel R.  
Executive Chef  
Restaurants  
Used the software for: 1-2 years

### "2 Years of Use now"

November 5, 2020

4.0

Very positive, lots of great feedback from our employees.

Pros

I love it's ability to edit from my phone on the go, as well as approve requests in real time on the go.

Cons

I don't have any complaints. Overall this is a great platform and relays all information to our team in a timely and easy to use interface.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the fantastic review Daiel! Hearing that your entire team love the platform makes our day.

REV

Rolando Enrique V.  
Ejecutivo Telefonia  
Telecommunications  
Used the software for: 6-12 months

### "Programa Bueno"

November 23, 2022

5.0

Pros

Fácil de aprender a usar la aplicación, asignar tareas y control de horarios, fácil acceso a los usuarios

Cons

Buen programa para lo que se requiere control de tareas y horarios

Review Source

AND

Ashley Nicole D.  
Assistant Manager  
Restaurants  
Used the software for: 2+ years

### "Great Help"

November 11, 2020

5.0

Pros

I love how 7shifts notifies you an hour before your scheduled shift. It’s a great feature to make sure someone would know when they work.

Cons

I don’t have any complaints about the 7shifts app.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Ashley!

VR

Verified Reviewer  
Information Technology Specialist  
Restaurants  
Used the software for: 6-12 months

### "7 shifts from a managers standpoint"

October 30, 2018

5.0

The ability to have everyone scheduled and for employees to trade shifts makes for a very fluid reporting overall.

Pros

First off it makes it VERY easy to keep track of employees as well as allowing employees to cover for each others shifts.

Cons

I think it could create even greater "ease of use" for end of day reporting

Review Source

KR

Keith R.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Excellent feature filled Scheduling Program"

November 12, 2020

5.0

Pros

Ease of use; timely notification to employees

Cons

Needs more reporting abilities such as pay increase report, and HHR fields to record employee information such as birthday, licensing date, etc.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Keith! I've passed along your desire for more robust reporting capabilities to our development team :)

Diego D.  
Gestor Comercial  
Financial Services  
Used the software for: 6-12 months

### "Sim, Gosto !"

September 23, 2022

5.0

Pros

Aplicativo de uso muito Bom ! Consigo fazer o que preciso e uso diariamente.

Cons

Poderia ter menos burocracia. Uso de forma legal mas poderia ter campos não obrigatorios

Review Source

Aaron P.  
  
Hospitality  
Used the software for: 2+ years

### "Successfully integrated with 3 different restaurant groups"

August 31, 2016

5.0

If you have tried to integrate software into a restaurant that is not particularly interested in using software, you will appreciate it when I say that even given this bias, I have had no difficulties bringing 7shifts to three unique operations. That alone speaks to its usability, particularly in regard to the willingness of the staff to embrace it.

Pros

\* Clean design. \* Restaurant Focus. \* Consistently adding USEFUL features (not noise!).

Review Source

JT

Jill T.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "Better than a lot of other scheduling softwares!"

January 26, 2021

5.0

So far we are enjoying this scheduling software for a small business! I can see it being more useful as we continue hiring more employees as we are a new business.

Pros

First off, I am still in their free trial (which is for 14 days); however, I really appreciate that they extended the free trial for 2 months. We are a small business and even though the software is quite cheap at $17.99/mo for one location, our bar business is rocky with Covid-19 and cutting costs is very important. Anyways! So far I have really enjoyed that I can create the schedule out as far as I want as a lot of other softwares only let me create schedules two weeks out without paying more. I like to be able to visualize scheduling and plan when we know someone will be taking a vacation a few months out. The reporting features are rad, the system connects to our POS system and you can track employees being late, giving up shifts, trading shifts, etc.

Cons

The only thing I have noticed this far is there are more analytics available on the website and I feel they should also be readily available on the app!

Review Source

Response from 7shifts

February 3, 2021

Thanks for the review Jill! It's amazing to hear, that even during your trial you have already seen the value that 7shifts brings to your business. We can't wait to work with, and support you, for years to come.

SP

Sarah P.  
HR Director  
Food & Beverages  
Used the software for: 1-2 years

### "Love the system"

November 13, 2020

5.0

Love the product!

Pros

What I like most is the ease of use. It makes scheduling so much easier and gives staff members the ability to make changes on their own.

Cons

I would prefer a better price- we have discussed implementing it in other restaurants within our group.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Sarah! Appreciate your feedback and love hearing that 7shifts is easy to use. Your dedicated client success manager will be reaching out to you in order to discuss pricing and bringing on your other restaurants.

AT

Albert T.  
Operations  
Food & Beverages  
Used the software for: 2+ years

### "Nemesis coffee 7shifts review"

November 5, 2020

5.0

Pros

Ease of scheduling and shift management

Cons

Inaccurate labour vs sales reports when linked with pos system

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Albert! A member of our team is going to reach out to you 1-on-1 to fix your inaccurate labor reporting.

BT

Baylie T.  
Lifestyle Manager  
Events Services  
Used the software for: 2+ years

### "Baylie"

November 13, 2020

5.0

Pros

Easy to use and it works for multiple departments.

Cons

Nothing, the updates are always an improvement and it’s so easy to use.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Baylie! We are always striving to improve 7shifts for our users like yourself.

DW

Dremont W.  
Lead cook  
Food & Beverages  
Used the software for: 2+ years

### "Perfect app"

November 6, 2020

4.0

Pros

The easy accessibility of getting everything you need in one place most app struggle with that

Cons

The notification sometimes glitche and the manger log book a little cluttered

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Dremont!

Luke D.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Good mid range employee scheduling software"

April 8, 2019

4.0

Pros

Ease of use and communication is great. It is a strong value. Team has been very responsive with customer service. It is easy to set up and use schedule. Staff can release and pick up shifts through app and web based platforms

Cons

There are some back end setup I don’t prefer. You have to be a part of each schedule to see the schedule. There isn’t really a way to set up managers with the ability to oversee all aspects easily

Review Source

Response from 7shifts

April 9, 2019

Hi Luke, thanks so much for the review and the detailed feedback. We really appreciate your thoughts on what we are doing well (communication) and how we can improve the 7shifts platform in the future for the benefit of all users (account setup). Cheers!

FKV

F. Kenneth V.  
Senior Associate  
Investment Management  
Used the software for: 6-12 months

### "Great help for any business"

September 29, 2018

4.0

Scheduling, communications, analytics and business decision making is all made easier by using 7shifts.

Pros

Scheduling can be such a pain in the Restaurant Industry, 7Shifts helps a great deal to make thing easier to communicate to employees, and to track from a management standpoint. Being able to delineate by shifts, various jobs inside the business and communicate that to employees is great. And that just scratches the surface of what 7shifts can do.

Cons

I have not run into any cons at this point.

Review Source

Response from 7shifts

October 1, 2018

Thank you for such a well thought out review F. Kenneth. We are thrilled to hear that we've helped solve your scheduling 'pains' and look forward to helping you and your team discover all the other great things that 7shifts offers. Cheers!

KD

Kimberly D.  
Marketing Director  
Food & Beverages  
Used the software for: 2+ years

### "7 Shifts"

November 12, 2020

4.0

Positive, minimal use of features

Pros

Easy to use, compact, straightforward, meets our needs

Cons

I’m not really sure what some of the other features are.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Kimberly. I would encourage you to check out some of the other features you have access to in 7shifts to help your restaurant. I'll have someone from our team reach out to you in order to show you around :)

JB

Justin B.  
Director of Operations  
Restaurants  
Used the software for: 6-12 months

### "Great Features and Ease of Use"

October 25, 2019

5.0

The whole support team has been amazing. The help staff have been responsive with any question I have had, and they are open to any ideas I have offered up as a user.

Pros

It's very easy to use and the interaction for the staff is simple. I also like the budget aspect that enables me to verify forecasted labor costs at each location before the week starts. Integration with our POS helps for predicting sales, so everything ties together nicely.

Cons

Not much negative to say. I've used other platforms, and this one certainly tops out when considering functionality, ease of use and price.

Reason for choosing 7shifts

Features and Pricing

Review Source

RR

Rebecca R.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Wonderful software!"

August 1, 2019

5.0

Pros

7shifts is a great product to use for scheduling needs. In growing, we switched from simple excel based to 7shifts and the extra tools are wonderful.

Cons

Some negatives I find are that approvals are not denoted so if I approve a shift in the shift pool, it doesn't say if I did or another manager or another manager.

Review Source

Response from 7shifts

August 6, 2019

Thanks for the review Rebecca! We love hearing about restaurants that have made the switch from Excel to 7shifts and loving it. I also passed your shift pool feedback along to our product team for analysis. Thanks for being a 7shifts user!

AT

Adam T.  
Assistant Manager  
Restaurants  
Used the software for: 2+ years

### "Great Scheduling App!!"

November 30, 2016

5.0

7 shifts is great to use! It was easy to learn, if I have questions all I need to do is email support and I get a response immediately 99% of the time! Our staff love the ease of use with this application, they are able to see their shifts, submit time off, and swap shifts with coworkers! 7shifts is constantly updating their app and actually using their customers suggestions! Highly recommended!!!!

Pros

I love the convince of the app, and the separation of roles and employee lists when creating schedules (love the new update where I can move employees around in scheduling view).

Cons

A better way to rotate shifts would be nice

Review Source

KC

Kelly C.  
Social Media & Marketing Director  
Restaurants  
Used the software for: 1-2 years

### "Effective and Easy"

November 13, 2020

5.0

Great! We will continue to use it.

Pros

There's a place for everything. Easy to use and find what you're looking for.

Cons

Options are a bit overwhelming - almost too many features for someone looking for simplicity.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Kelly! We love working with you, Mark, and the rest of the Canyons team. Thank you for ALL the great feedback over the years. We truly appreciate it and your business.

ZK

Zack K.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Trail Life Brewing"

December 13, 2022

4.0

It has been very good! Nothing crazy to complain about.

Pros

I like how easy it is for our employees to pick up and offer up shifts.

Cons

I dont like that our POS Arryved is still not apart of your integration.

Review Source

BB

Brenda B.  
Supervisor  
Food & Beverages  
Used the software for: 2+ years

### "Tim hortons"

November 6, 2020

4.0

Pros

I know when and what days I work and also when shifts are up for grabs

Cons

There is not anything that I dont like about it

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Brenda! We love working with fellow Canadian brands like Tim Hortons

AN

Arran N.  
Director  
Restaurants  
Used the software for: 2+ years

### "Great "

November 13, 2020

5.0

Good

Pros

Easy to use and good value for money. Good apps and overall not major problems.

Cons

Date formats are not european i.e mm/dd/yy and not dd/mm/yy. Reports default to Sunday as day 1 of the week and not Monday

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Arron! Apologies for the date formatting. As a Canadian company that is what we are used to haha. I've passed this along to our development team though :)

JM

Jennifer M.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Kept my employees organized "

September 12, 2018

5.0

Overall the program is a must for any business owner.

Pros

I really enjoyed 7shifts for me company. We had just under 20 employees not having a time shift scheduler like this would take hours. My favorite features is being able to see what our company is estimated to spend on payroll. Also project sales and needed labor times from past sales.

Cons

I wish it was a little easier for employees to use the app on their phone. Several of my employees had issues.

Review Source

Response from 7shifts

September 13, 2018

Hi Jennifer, Thanks so much for the review! We're happy to hear that 7shifts is continuing to work well for Deli Boys and we looking forward to working with your team into the future. With the release of our new mobile app for staff we're confident that any issues they have had should be resolved. Happy scheduling!

CH

Chris H.  
Assistant GM  
Food & Beverages  
Used the software for: Less than 6 months

### "Love 7 shifts "

December 16, 2022

5.0

Pros

I've used dayforce before. I like 7shifts much better

Cons

I think it's great as is. Easy to use. Convenient. Love being able to monitor my restaurant from anywhere.

Review Source

LD

Lauren D.  
Shift Lead  
Consumer Goods  
Used the software for: 2+ years

### "Easy app to use!"

November 6, 2020

5.0

Love it overall!

Pros

Knowing shifts and hours of all employees

Cons

Would like to calibrating with time i clocked in & clocked out to catch overtime hours and pay I am making.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Lauren!

Similar Products

Featured