# Page 29 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

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Last updated March 13th, 2026

# Page 29 - Reviews of 7shifts

## Showing most helpful reviews

Showing 701-725 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Jeff V.  
owner  
Restaurants  
Used the software for: 1-2 years

### "Great Software"

July 31, 2019

5.0

Ease of use for our staff and great platform.

Pros

Very guest friendly and admin friendly, a hard thing to come by in regards to being very functional on both ends. We are very happy with the service and support and are using 7shifts at both our current restaurant locations!

Cons

We wish that approvals would be denoted by who approved what and when. Using it w/ other managers etc it becomes hard to pin point changes.

Reason for choosing 7shifts

integrations with multiple locations

Review Source

Response from 7shifts

August 6, 2019

Thanks for the review Jeff! We really appreciate hearing that 7shifts is easy for you and your team to use. Also, thanks for the feedback on approvals and who has approved what. I have forward this information along to our product team for evaluation. Cheers!

FE

Fadi E.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Once painful daily routines now seamless"

October 23, 2019

5.0

It's been refreshing to see 7shifts constantly developing and improving as our business as it integrated with key partners we use.

Pros

I oversee multiple units and 7shifts not only allows me to view the schedules but also capture our sales, and view key business metrics that are crucial for our performance.

Cons

Nothing comes to mind, I'm sorrywe didn't use this sooner!

Review Source

CR

Claire R.  
Shift Manager  
Food & Beverages  
Used the software for: 2+ years

### "Good app "

November 12, 2020

5.0

Pros

The shift pool is easy to use. Everything you need to post or do on the app is a simple procedure.

Cons

nothing!! i like this app and find it very easy to use

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Claire!

MS

Michael S.  
Director of External Operations (Louisiana)  
  
Used the software for:

### "Making Our Staff's Lives EASIER"

January 7, 2016

5.0

I am a District Manager of 6 Retail Stores in Louisiana and have been using 7Shifts for about 9 months now. This software has not only made employee's (Store Level/Home Office) breathe easier with time off requests, schedules and availability changes... but the Leaders in the stores could not schedule any other way!!!! PRO'S (EVERYTHING :) ) -Again, I am constantly on the road... or we are opening a new store every few months, and the guys at 7SHIFTS are my heros... the level of customer care they have, is mind blowing. ANYTHING I need there help with regarding the software, immediately they are helping me. -They take time with you on every aspect of the software on how to be more efficient with scheduling. Manager Log Book/Templates for the perfect schedule are my two favorite features. -Managers spend less time scheduling and save more money by not killing the enviorment with all the paper they used for "Time Off Requests Forms" "Schedules" "Notes For the Staff" ... because communication is done all on the app. -We require the leaders in our buildings to communicate at the end of every shift using the manager log book "Stellar Status Staff" "Needs Improvement Staff" "Customer Complaints" are the titles of the logs... so everyday we know who is the top performer of the day...who is not so great for that day... and any customer issues that happened for that day. It keeps everyone in the loop on WHAT IS GOING ON IN YOUR STORES! I JUST LOVE IT For Cons -I honestly have none. Everything I would have listed as a con, was simply because I didn't understand a certain feature with notifications, and again.... the guys at 7shifts actually answer your questions.... so I have no complaints at all!! YOU GUYS ARE DOING A PHENOMENAL JOB!

Review Source

kH

ken H.  
general manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great Program"

November 5, 2020

5.0

Pros

Ease of Use, user friendly, free app for employees.

Cons

I have not found any cons. It is so easy to use!!

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Ken! We love hearing that making the switch to 7shifts has benefitted your business and your employees so much. We're hear for you any time and look forward to continuing to provide a service that you are happy with.

SC

Shani C.  
Kitchen manager  
Hospitality  
Used the software for: 1-2 years

### "Great software! Get the job done."

November 14, 2020

5.0

Easy, comprehensive

Pros

It’s easy to use, all the info is there, making schedule is easy, searching for something is easy. It always amazes me how you managed to compact so much content into the app too.. just such a great tool for me.

Cons

Not sure really.. I tried to look for something but can’t think of anything

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Shani!

JM

Janet M.  
Housekeeping Manager  
Hospitality  
Used the software for: Less than 6 months

### "Makes life easier"

August 31, 2021

4.0

Very intuitive and user friendly. Color coding makes it easier to read. Really easy to copy and paste shifts or copy a whole week and then just tweak it from there. Communication features are very useful.

Pros

Cross-department scheduling so you can see where an employee is already scheduled, copy and paste schedule, handy chat features

Cons

Cannot publish shifts for a single employee, must do the whole week at once for everyone, which means can't put tentative changes for an employee without affecting others.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Janet!

JC

Justine C.  
Shift Leader  
Restaurants  
Used the software for: 6-12 months

### "My time with 7Shifts"

November 6, 2020

5.0

Pros

I love it, there's not one thing that I can think of that is bad. I love that I can open my phone and check the sales report, the labor, and the schedules all right there on my phone while I am at home. It save's so much time having to look up am employees phone number, but with 7 shifts there is an employee tab and everyone is right there.

Cons

There is not one thing I can think of that I don't like.

Review Source

Response from 7shifts

November 16, 2020

Whoa! Thanks for the kind words Justine. We love working with you and the rest of the &pizza team.

VR

Verified Reviewer  
Senior director of finance and technology  
Retail  
Used the software for: 2+ years

### "George’s review"

November 5, 2020

5.0

Pros

Scheduling was great. I could easily schedule my team.

Cons

None. I think it’s an amazing product. Good job.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review George!

JH

Jack H.  
Assistant manager  
Food & Beverages  
Used the software for: 2+ years

### "Great experience"

November 12, 2020

5.0

I’ve really enjoyed 7shifts

Pros

Easy to navigate. I’ve been using this app for a while and have enjoyed it.

Cons

Actions can get messy and confusing for managwrs

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Jack!

AS

Arianna S.  
Server  
Restaurants  
Used the software for: 2+ years

### "Best scheduling app"

November 6, 2020

5.0

I always recommend 7shifts when friends ask about scheduling apps.

Pros

Easy to use and stays on top of notifications

Cons

Sometimes the app logs me out of my profile.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Arianna!

PM

Phillip M.  
interim golf course superintendent  
Sports  
Used the software for: 6-12 months

### "7Shifts Functionality "

November 13, 2020

4.0

I think they are a professional company and have a place in business efficiency.

Pros

Being able to have employees on a weekly schedule helped our budgeting immensely. This is a efficient way of keeping track of hours as well as potential overtime.

Cons

To someone not as tech savvy, said individual might have issues navigating the app or at least being time efficient in using it.

Reason for choosing 7shifts

Heard good things on reviews

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Philip! It means a lot to us to hear that you think we are professional and efficient.

EC

Evan C.  
CFO  
Hospitality  
Used the software for: 1-2 years

### "7Shifts - Simplifying our Scheduling and Payroll Process"

March 21, 2017

5.0

7Shifts has improved how we run our business. Most often a great product helps in solving one problem. This is one of those rare times when several problems are solved at the same time. Improving communication between our team where everyone can easily be in the know. Establishing consistency across our stores and saving time while doing that. Simplifying the payroll process and reducing labour cost. It is feature rich and easy to use. The numbers speak for themselves, and the cost of 7Shifts is easily paid from the savings in reduced labour cost. It's the savings in time that I love, not just for me, but how it is simplifying the lives of both management and staff.

Pros

1) Feature rich - scheduling, punchclock, management log, communication. and useful reporting. 2) Easy to use and very intuitive.

Cons

none

Review Source

MZ

Maricruz Z.  
Office Manager  
Food & Beverages  
Used the software for: I used a free trial

### "Trial User"

October 7, 2020

4.0

Easy enough to use and understand. I didn't really have much issues. I did call support for one minor thing, which at this point, I don't really remember...

Pros

We were offered a trial for this system. I actually liked it better than our current system. It was pretty easy to use if your already familiar with the technology. It was a little pricy but if it was up to me I would have switched.

Cons

The price. It was a little more expensive than what we were already using at my company. I also think that some of the features were hard to use if you weren't already familiar.

Review Source

Response from 7shifts

October 14, 2020

Thanks for the review Maricruz! We appreciate your honest feedback. I have requested that a member of our team reach out to you shortly in order to see how we can make sure you are getting the most value out of your 7shifts account. I'm confident that we will be able to show you some new things that will blow your rocks off. Thanks again for being a 7shifts user :)

RS

Rachel S.  
Assistant manager  
Food & Beverages  
Used the software for: 1-2 years

### "Amazing!"

November 5, 2020

5.0

I don’t like how 7 shifts logs me out of my account every time I have poor signal

Pros

My favorite is availability! It’s easy to make my employees happy when I can schedule them accordingly

Cons

Clock in summaries. I wish there was a more in depth breakdown of all sick and late days

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Rachel!

VR

Verified Reviewer  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great app"

October 31, 2018

5.0

Made for easy communication of schedule. Gave ability to reach out to entire team at once. Made it easy for crew to reach out to management even when off duty.

Pros

Easy to teach, user friendly, free for staff, made my job easier.

Cons

The updates didn't always make it better.

Review Source

MM

Mike M.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Such a helpful tool! "

November 12, 2020

5.0

Pros

It’s great to have everything I need for daily operations in one spot!

Cons

Everything I need is there. So far I’ve not had any issues

Review Source

Response from 7shifts

November 18, 2020

Yay! Thanks for the review Mike :)

ES

Estefania S.  
Support Director  
Food & Beverages  
Used the software for: 1-2 years

### "Great!"

November 5, 2020

5.0

Pros

So far we've been very happy with this program and it fits all our needs.

Cons

In the beginning there were some limitations but theyve been updated now

Review Source

Response from 7shifts

November 13, 2020

Thanks Estefania! It's great to hear that the limitations you experienced have been addressed. We are constantly working to improve our products, so this is great validation we are heading in the right direction.

BW

Barbara W.  
owner/operator  
Food Production  
Used the software for: 6-12 months

### "LOVE 7shifts"

May 3, 2021

5.0

Heavenly!! Yes, there are hiccups, but the support I have received has been marvelous. My time savings is enormous and I am sure, as we move forward, even more time will be saved because errors will not be made which used to then require time for corrections. And our bookkeeper adores the program, too. So everyone is happy.

Pros

My staff LOVES 7shifts - all their payroll information is just a click away! And,as a totally non-tech person, I love the support I am given.

Cons

Any issues I have run into have been addressed by the support team. Some are not yet available, but always the team member has listened and been willing to put in a suggestion for improvement.

Review Source

Response from 7shifts

May 20, 2021

Thank you for the review Barbara!

CH

Coral H.  
Barista  
Food & Beverages  
Used the software for: 1-2 years

### "Great app for all businesses!"

November 13, 2020

5.0

Amazing! Way better than any other service we’ve used for time punches and shift displays in the past!

Pros

It’s interface is very user friendly and the design is great! Everything you need to see is displayed and is easily accessible.

Cons

I’m not sure but I’m assuming the cost. I didn’t pay for it my company did.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Coral!

LS

Lexie S.  
Certified Zaxby’s Trainer  
Food & Beverages  
Used the software for: 2+ years

### "Review"

November 13, 2020

5.0

Pros

How easy it is to access shecdule. How Easy it is to make schedule

Cons

i wish that sometimes it would upload things a little faster

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Lexie!

DC

Dana C.  
Director of Operations  
Restaurants  
Used the software for: 2+ years

### "FCM "

March 4, 2019

5.0

Pros

Customer Service is always helpful. Very prompt with response and always helpful.

Cons

Nothing comes to mind at the moment.....

Review Source

Response from 7shifts

March 11, 2019

Thanks for the kind words Dana! We're thrilled to have the opportunity to work with you and your team and that our customer service has exceeded your expectations. If there is ever anything we can do to help you out, just let me know!

BF

Bridget F.  
Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "Reviewing 7 Shifts "

December 13, 2022

5.0

Great experience once you get to learn the software and use it weekly.

Pros

How easy it is to use for scheduling for multiple team members.

Cons

It could be a little more user friendly. It can take some time to figure out if you are a 1st time user.

Review Source

AS

Ashley S.  
Pastry Chef  
Hospitality  
Used the software for: 6-12 months

### "Very Helpful for Hospitality"

September 3, 2021

5.0

Easy to use, transparent for employees, would recommend.

Pros

I like the ease of use and intuitiveness of the software. I can see all of my employees in one place and comprehensive reporting allows me to drill down on specific numbers when required.

Cons

Some of the reports don't have an export to excel function that I could find which would be helpful for occasional tracking.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Ashley!

EN

Elizabeth N.  
Farmstand Manager  
Farming  
Used the software for: 2+ years

### "Scheduling"

November 5, 2020

5.0

overall its a breeze, easy to navigate

Pros

Ease of scheduling, employees can notify us their availability and also the messaging platform is great

Cons

failed to integrate with Shopkeep point of sale

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Elizabeth! Now with the merger of Lightspeed and Shopkeep, there should be an integration coming soon to help support your business :)

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