# Page 33 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

---

7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 33 - Reviews of 7shifts

## Showing most helpful reviews

Showing 801-825 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Steven M.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "An Asset to our conpany"

November 6, 2020

5.0

It’s an asset to our organization

Pros

The ease of communicating information to both management (daily reporting) and Staff (new items, updates and scheduling).

Cons

The creating of schedules could be improved, but is still better than alternatives.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Steven! A member of our product team is going to reach out to you to explore how we can make the scheduling process even BETTER for you.

MS

Maggie S.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Easy to use"

November 8, 2020

5.0

Great tool!

Pros

user friendly, great tool for communicating with and scheduling team.

Cons

Customer service reps are not available 24/7 and the bot isn't always able to help in real time

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Maggie!

KS

Kailie S.  
FOH manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great software, awesome support! "

December 1, 2018

5.0

Pros

I love how easy it makes scheduling, especially shift changes. Knowing staff members have their schedules at their fingertips helps keep them accountable, and I love the shift pool function. The support staff is always great, any problems I've encountered or help I've needed has always been addressed promptly.

Cons

I do wish that admins could edit each other's profiles. We recently opened a second location and I was helping them set up their schedules, and it was annoying to have to bug them if I needed to change their roles or locations.

Review Source

Response from 7shifts

December 4, 2018

Thanks for the review Kailie! Appreciate the feedback and thanks for passing along your wish list item. I'll let our development team know so they can look into a way to provision admin editing. Cheers!

JS

John S.  
Produce / Inventory Supervisor  
Food & Beverages  
Used the software for: 6-12 months

### "Great scheduling tool"

November 13, 2020

5.0

Good overall experience.

Pros

The ease in which I can produce data. I have found that I am able to locate and evaluate data for a number of different applications.

Cons

Seems a little crowded sometimes. There are pages that sometimes seem to overwhelm the page visually.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review John! We appreciate the feedback on our user interface and I've passed this along to our design team.

LS

Linsey S.  
Catering  
Restaurants  
Used the software for: 1-2 years

### "User Friendly"

November 5, 2020

5.0

Pros

I love being able to track my hours on the app and see my schedule in the same place.

Cons

It took a little while for the scheduling to be integrated, but now it’s great.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the great review Lindsey!

EM

Elizabeth M.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "R Dq"

August 31, 2021

4.0

Pros

Very handy and easy to use. Staff likes how messaging works

Cons

Most of it are ok. Better to have some features more like having at least 2 managers can do the whole stote schedule without any glitch or error

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Elizabeth :)

KY

Kevin Y.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Great Product "

November 3, 2020

5.0

We have used this product for 2 years and it has made the task of creating and distribution of schedules extremely easy. It has saved me time which that alone is well worth it.

Pros

Ease of implementation Simplicity in creating and editing schedules

Cons

Employee database integration with TouchBistro. Duplicate names are an issue

Reason for choosing 7shifts

Extensive searching of other products and determined 7 shifts best fit our needs

Review Source

Response from 7shifts

November 5, 2020

Thanks for the feedback and for your 2+ years of being a 7shifts user Kevin! We are delighted that you have found value in in our platform, and it has simplified your scheduling process. I will have a member of our team reach out to you to ensure that you can solve the POS duplication issue straight away :)

BD

Brad D.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great scheduling software"

August 31, 2021

5.0

Pros

The ease of making schedules and the web based functionality

Cons

Nothing so far

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Brad!

EC

Emily C.  
Events Manager  
Restaurants  
Used the software for: 2+ years

### "Easy scheduling tool"

October 2, 2018

5.0

Pros

7shifts makes it easy to schedule across all departments-particularly helpful as our staff is very cross trained and it is easy to schedule them for different types of shifts.

Cons

There is not an option to change/update/republish the schedule from a mobile app.

Review Source

Response from 7shifts

October 3, 2018

Thanks for the review Emily. Your feedback is very much appreciated and we look forward to serving you and the team at Rodizio Grill for years to come. Cheers!

PB

Paul B.  
Sous Chef  
Restaurants  
Used the software for: 1-2 years

### "7shifts review "

November 12, 2020

5.0

Pros

Easy to use and navigate through. Have not had any problems with doing anything I've wanted to do.

Cons

No problems so far. Been able to do everything I've wanted so far.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Paul!

DC

Dusten C.  
FOH manager  
Restaurants  
Used the software for: 2+ years

### "7shifts survey"

November 13, 2020

4.0

Pros

The app is handy. Thank you for coming to my TED talk.

Cons

The survey emails that just don’t ever seem to stop.

Review Source

Response from 7shifts

November 24, 2020

Thanks for this review... and the TED talk Dusten :P

CM

Chad M.  
General Manager  
  
Used the software for: 2+ years

### "I love how easy and convient it is for myself and my stacf"

July 20, 2017

5.0

Pros

I love the app! Specifically the messaging portion. I can very easily message any of my employees privately or as a group.

Cons

They haven't integrated with my POS brink. I feel once this happens 7 shifts will be more useful for me than ever before.

Review Source

Response from 7shifts

July 25, 2017

Hi Chad, thanks so much for the review! It's great to hear that 7shifts has helped Pizza Studio and you are finding success with the app and messaging functionality. Cheers!

AA

Abby A.  
Marketing and Sales Coordinator  
Restaurants  
Used the software for: 2+ years

### "7Shifts is easy to use "

November 12, 2020

5.0

Communication

Pros

7Shifts is easy to use and to communicate with staff and other management.

Cons

Being able to edit the schedules from your cell phone rather than the computer.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Abby!

AD

Angela D.  
Assistant manager  
Restaurants  
Used the software for: 6-12 months

### "I’ve been happy with 7shifts "

December 14, 2022

5.0

Pros

It’s very organized and coordinated ! I love how easy it is to communicate with the staff

Cons

I wish I was able to control when our work week starts vs being Saturday -.

Switched from

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Company did so

Review Source

HH

Helen H.  
Pharmacy Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review"

September 1, 2021

5.0

Pros

Product easy to use and straight forward

Cons

Sometimes has glitches and cannot punch in

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Helen!

JP

Julie P.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Would Definitely Recommend"

October 4, 2016

5.0

We have used 7 Shifts for at least a year now. It is expensive for a mom & pop but indispensable in this day and age. We did a lot of research trying to select the best scheduling program that gave us the most bang for our buck. We're happy with our choice. Sometimes it's a little tricky navigating to find the features you need but they're their. The support is outstanding. They listen to our suggestions and have made things happen just because we asked. Couldn't ask for more than that in a software company.

Pros

Features

Cons

A bit hard to navigate, for example, adjusting name heirarchy on the schedule seems like it would be in a different spot.

Review Source

tP

thomas P.  
owner  
Retail  
Used the software for: 2+ years

### "Best software for scheduling "

January 7, 2021

5.0

Pros

Integration with the business was smooth and easy. The platform has great communication tools.

Cons

not sure, everything seems to work pretty good.

Review Source

Response from 7shifts

January 21, 2021

Thanks for the review Thomas! We appreciate it.

SL

Skylar L.  
Bartender  
Food & Beverages  
Used the software for: 2+ years

### "7 Shifts is easy to use"

November 5, 2020

5.0

Pros

Clear User interface to use all its functionality.

Cons

Struggles every so often by not sending notifications to my phone.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Skylar!

GA

Ghassan A.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Employees are uptodate on their schedule. "

October 31, 2018

5.0

Pros

If employees want to change their shift, they don’t need to ask their boss/manager and it gets forgotten. The shift is directly sent for approval and a replacement can easily be found. You can also mange your daily salary budget and even weekly to have control on how to staff efficiently.

Cons

They need to have cluster part of their platform to get daily sales. It’s improved so much that their is nothing to complain about.

Review Source

Response from 7shifts

November 5, 2018

Thanks for the review Ghassan! Thrilled to hear that you have noticed an improvement in the app from when you started using it.

Cheeyuen L.  
Chief Bean  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Scheduling App"

October 5, 2016

5.0

We evaluated several scheduling apps until we settle on 7 Shifts. We found that the app is pretty intuitive and easy to use. The reporting and also timesheet integration is top-notched. For future enhancements, we would love to see the ability to modify/approve time sheets though the mobile app. Integration with Quickbooks is nice but not crucial.

Pros

\- ease of use - reasonably priced - great integration with time tracking

Cons

\- printing of timesheet to paper is a tad confusing - unable to modify/approve time on the mobile app.

Review Source

JS

Jaclyn S.  
Manager  
Restaurants  
Used the software for: 2+ years

### "So easy to use "

November 6, 2020

5.0

Pros

7shifts is so easy to use. We also really like the request off feature and the shift pool feature

Cons

There isn’t anything I would change about the software

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Jaclyn!

KB

Kayle B.  
Executive chef  
Food & Beverages  
Used the software for: 1-2 years

### "Highly recommend "

March 25, 2021

5.0

I schedule for four kitchens and don’t find it challenging at all with this application.

Pros

These of use, I’m a chef and not IT. It’s easy to use for people like me.

Cons

Could track public holidays easier to notify for days when we need more staff.

Review Source

Response from 7shifts

May 20, 2021

Thanks for the review Kayle!

MM

Marc M.  
Director  
Restaurants  
Used the software for: 6-12 months

### "A lot of potential!"

December 13, 2022

4.0

Good. It has a lot of potential if they pick up the pace on software development and UI.

Pros

This is one of those all-in-one hubs. Schedule, track sales, communicate with your crew and much more.

Cons

Support and the lack UX-friendly features.

Review Source

SB

Sara-Anne B.  
Server  
Restaurants  
Used the software for: 1-2 years

### "Easy and convenient "

November 5, 2020

5.0

Pros

This app is super easy to use! It’s convenient, all-in-one, full encompassing. Definitely would recommend.

Cons

The earnings displayed would be great if we had used this feature.

Review Source

JV

Jeb V.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Still loving the product into our second year!"

September 17, 2016

5.0

I was skeptical of trying a new software program thinking that it would be hard to switch from he "way it's always been done" I thought the pricing structure was too good to be true. I thought we would waste time trying to implement something that would most likely not work. I was 100% wrong. This has been the single best Labor management tool I have purchased in my 11 years as manager

Pros

Ease of use. Focus on restaurant industry. Real Time changes to schedules. having all members of management and staff on same page at all times.

Cons

I wish it would sync with Micros POS systems for labor reporting.

Review Source

Similar Products

Featured