# Page 34 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

---

7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 34 - Reviews of 7shifts

## Showing most helpful reviews

Showing 826-850 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RT

Rachel T.  
Server  
Hospitality  
Used the software for: 1-2 years

### "Review"

November 12, 2020

5.0

It was good.

Pros

Its very user friendly, and easy to navigate thru

Cons

I wish I could see what employees were working with me that day. Not just for managers

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Rachel!

MM

Marissa M.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Perfect App for Businesses "

November 13, 2020

5.0

Overall a very positive experience with 7shifts! Highly recommend

Pros

It’s very efficient and easy to use for everyone

Cons

The app occasionally logs the user out randomly

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Marissa!

jlT

jose luis T.  
Jefe contable  
Financial Services  
Used the software for: 2+ years

### "7 shit"

November 9, 2022

1.0

Pros

Las caracteristica en las tareas al planificar

Cons

Lento en la.carga de muchos datos,se bloqueea

Review Source

KC

Kevin C.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great app, makes life easier"

September 27, 2018

5.0

Pros

It saves me so much time from our previously hand written schedules. I don’t deal with employees trying to change shifts as much. We recently got a POS that integrates with 7Shifts and the Manager Dashboard is great info to have on hand.

Cons

There are similar apps that are free or significantly less costly.

Review Source

Response from 7shifts

October 3, 2018

Thanks so much for the review Kevin! We really appreciate your feedback.

DT

Donny T.  
Administrator  
Medical Practice  
Used the software for: 6-12 months

### "I love it"

July 12, 2017

5.0

way less time spent on scheduling than before. Also, it puts the impetus on the employees to take a more active role in their own scheduling. They feel more in charge and, as a result, more responsibility.

Pros

It's easy to use, the price is right, it is way better than our old paper system, and it shares scheduling responsibility with the employees

Cons

Using the 7punches app on our time clock Android tablets can be quirky sometimes. Sometimes, it loses connection or doesn't save punches. Most of the time it works well, however.

Review Source

Response from 7shifts

July 12, 2017

Thanks so much for the amazing review Donny! We are thrilled that 7shifts has saved you so much time scheduling and has made your staff more accountable. If there is anything you ever need, please feel free to reach out to our team any time :)

BM

Brett M.  
Assistant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Overall Great Software"

November 5, 2020

4.0

Pros

Simple use, easy to see schedules and submit time off and trade shifts.

Cons

Takes a little time to learn the process of requesting time off (multiple days off versus \[SENSITIVE CONTENT HIDDEN\] asking for a few hours off).

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Brett!

GW

Gregg W.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Ease of Scheduling"

September 1, 2021

5.0

Easy on the bank account and stress free scheduling.

Pros

7 Shifts has allowed us to easily schedule our staff and provide the option for them to manage their own schedules. As a result it allows the management team to address other issues without spending a lot of time on scheduling

Cons

We are a small restaurant, but the affordability has allowed us to automate this process. At this time, we haven't found any issues.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Gregg! We love hearing that 7shifts is a fit for your small restaurant.

NR

Noah R.  
Front of House Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "7Shifts"

December 13, 2022

4.0

Amazing

Pros

Employee scheduling and team communication. POS Integration is awesome as well!

Cons

More Point of Sale Integrations needed.

Review Source

EC

Eddie C.  
Restaurant Owner  
Restaurants  
Used the software for: 1-2 years

### "Changed my business forever. "

September 27, 2018

5.0

I used to do all of my scheduling on an excel spreadsheet. It would take two or three times as long as it takes me now on 7shifts.

Pros

It is SO easy to use. It is intimidating at first familiarizing yourself with the platform but after a few minutes it feels so natural using it.

Cons

When sending pictures through the messaging feature they appear blurry and pixilated.

Review Source

Response from 7shifts

October 3, 2018

Wow, thanks for the kind words Eddie. We are thrilled we can help provide Town Burger Co the level of service you outlined. As for the blurred pictures feedback, I've passed that along to our mobile team to look into. Cheers!

EF

Eden F.  
Shift manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great"

November 6, 2020

4.0

Pros

Easy to use, super easy to read, user Friendly

Cons

Glitches out and doesn’t up date on all ends causing some workers to miss announcements

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Eden!

DC

Danyelle C.  
Marketing coordinator  
Food & Beverages  
Used the software for: 6-12 months

### "Good"

November 6, 2020

5.0

Pros

Schedule and time sheets are very helpful. Announcements and messages as well.

Cons

It is pretty straight forward. I like it. Announcements could have the option to add more than 1 picture to it.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Danyelle! Keep an eye on your app for some exciting updates to announcements that are coming VERY soon that will make your day.

SC

Shelly C.  
owner  
Restaurants  
Used the software for: 6-12 months

### "7 Shifts Keeps me in line"

December 13, 2022

4.0

scheduling is more efficient and easier to teach others

Pros

Availability and time off scheduling are made easy with this software

Cons

i would like more copy and paste features

Review Source

JC

Jay C.  
Restaurant Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Everything we need in a simple software"

December 13, 2022

5.0

7shifts is very user friendly on both the administrative end and the user end. It has allowed scheduling to be much more efficient. It has also allowed us to better communicate with our staff via messages and announcements with notifications enabled that allow staff to get messages in real time.

Pros

Easy scheduling, messaging/announcements with easy filtering options

Cons

Capabilities to create schedule templates.

Review Source

VR

Verified Reviewer  
Associate Producer  
Food & Beverages  
Used the software for: Less than 6 months

### "7 shifts is great!"

September 24, 2019

5.0

It''s been great! it allows me to change my schedule each week and communicate with my managers.

Pros

As a user this is great! We update our availability each week and our managers are able to update the schedule in real time. We can also use it as a way to post messages to groups.

Cons

I honestly can't think of any cons to this product. I really enjoyed all aspects, but would be curious how it is from a managers perspective.

Review Source

Response from 7shifts

September 27, 2019

Thanks for the review!

BM

Bolton M.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Great for us"

November 5, 2020

5.0

It's been great

Pros

The ease of use for set up and deployment.

Cons

I have not yet found a con for the software.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Bolton! Easy is the name of the game :)

KM

Krista M.  
General manager  
Food & Beverages  
Used the software for: 1-2 years

### "7 shifts is quality !"

November 12, 2020

5.0

Pros

Everyone on the team sees everything so everyone is accountable!

Cons

Set up took a while, other than that it was easy.

Review Source

Response from 7shifts

November 18, 2020

Hot dang! Thanks for the review Krista.

CM

Chad M.  
Assistant manager  
Food & Beverages  
Used the software for: 1-2 years

### "7 Shifts rocks!"

November 3, 2016

5.0

I've been scheduling using 7shifts for the past 8 months and I totally love it. The new update makes it so much more efficient to schedule my staff! It takes less time due to the new organization and layout

Pros

Simple Organized Easy to use

Cons

I wish the mobile app was more like the website

Review Source

Response from 7shifts

November 3, 2016

Thanks for the review, Chad! Glad to hear the new update is helping with you schedule :) Curious, I noticed you ranked us 2/5 stars for customer support. We strive to offer A+ customer support and won't sleep until we do, so if you have any info you can pass along regarding your experience, please email us at info@7shifts.com

SD

Sharon D.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Helpful Company"

August 31, 2016

4.0

This software is helpful in tracking employee hours. It has saved me and my staffing manager time. We like the feature that adds the hours up at the end of the pay period. We like the ability to tag shifts with positions or staff that is in training. We like the shifts going directly to the employee phone. Over all it is a great product.

Pros

I like the flexibility of the software.

Cons

I do not like that sometimes there are glitches and it takes a while to figure out the problem with tech support. (However, they do their best to get back to you and acknowledge your issue)

Review Source

ES

Emily S.  
administrator  
Restaurants  
Used the software for: 2+ years

### "Great Service"

November 5, 2020

4.0

Pros

It is incredibly easy for new employees to sign up and get to be part of the team right away.

Cons

The integration with our payroll service

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Emily! Great to hear it's easy for your staff to get invited and setup. In regards to your comments about your payroll service, I will have your Success Coach reach out to you in order to see how we can improve this for you. Cheers!

CP

Christopher P.  
Chief Operating Officer  
Hospitality  
Used the software for: Less than 6 months

### "7shifts is the best scheduling tool to hit the restaurant/bar industry in 20 years. "

November 18, 2019

4.0

Our experience with 7shifts has been great. We introduced the platform into three unique restaurant/bar concepts, running on two different POS platforms with ease.

Pros

\- Simple set up - Reporting is simple and easy to digest - Schedule writing and team communication tools are great - Lower cost than the competition

Cons

\- Would like to see the ability to create custom reporting with a little more depth of information

Switched from

[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Price and functionality

Review Source

Response from 7shifts

November 20, 2019

Amazing! Thanks for the great review Christopher. We love hearing that 7shifts has dramatically help your business, and we really appreciate your product feedback as well. We look forward to continuing to meet the needs of ALL of your concepts :)

AK

Allison K.  
HR Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "7Shifts "

August 31, 2021

5.0

Pros

We love the auto scheduling you can use with the templates.

Cons

The integration with Paycor for time and attendance is difficult to work with.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Allison!

TM

Timothy M.  
Director of Finance  
Restaurants  
Used the software for: 1-2 years

### "7 Shifts review"

November 5, 2020

4.0

Pros

Simplicity of product- new managers have adapted well to the product

Cons

have not really seen any as I like the way the product works

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Timothy! We love working with you and the rest of the team at Kaldi's - keep on providing the great feedback your team is known for in order to help make our products even better.

WM

William M.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Wow"

December 13, 2022

5.0

Pros

It’s fantastic and easy to use for all your scheduling needs

Cons

Nothing it’s perfect. Not more to say about it.

Review Source

DS

Daniel S.  
Ticketing and Box Office Director  
Music  
Used the software for: 6-12 months

### "7shifts is a good product/platform for easily scheduling staff"

December 13, 2022

5.0

I've only been on 7shifts for about 10 months now, but I've found it easy to use and navigate when scheduling my staff.

Pros

Scheduling is made easy, as is clocking people in and out if they forget.

Cons

Sometimes there will be glitches that show messages as unread when I've already read them.

Review Source

Lynn L.  
server  
Food & Beverages  
Used the software for: Less than 6 months

### "Best Yet"

March 12, 2019

5.0

Pros

We've tried a few apps and this has been the best. I wasn't charged for the app as an employee and I can see who I work with. I can put a shift up for grabs or give it to someone directly. The messaging feature is helpful too.

Cons

Nothing at all. Better than the others for sure

Review Source

Response from 7shifts

March 13, 2019

Wow, thanks so much for the review Lynn! We love hearing from happy staff that are using our app to make their lives easier. Thanks for the feedback :)

Similar Products

Featured