# Page 35 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 35 - Reviews of 7shifts

## Showing most helpful reviews

Showing 851-875 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Aleah C.  
Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Love this software!"

November 6, 2020

5.0

Pros

Very easy to use and set up employees in.

Cons

There’s nothing that i would change to this products.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Aleah!

MB

Matthew B.  
Equipping and Discipleship Director  
Philanthropy  
Used the software for: 2+ years

### "So simple!"

November 9, 2017

5.0

Pros

It's been a couple years since I used this, but it's best feature is it's simplicity. We used it for all scheduling.

Review Source

PP

Pri P.  
Chef  
Food & Beverages  
Used the software for: Less than 6 months

### "7Shifts Review"

December 14, 2022

5.0

Pros

The functionality and ease of use for both administrator and employees.

Cons

Being able to see both time clocking and schedule at the same time.

Review Source

DY

Diana Y.  
GM  
Hospitality  
Used the software for: Less than 6 months

### "Life Changer"

July 31, 2019

5.0

The announcement component is a plus, now I can reach all employees at once when trying to share a comment.

Pros

This software has made my life so much easier. I am one of a few out there that enjoys building schedules and overthinks every single aspect of it. With that being said, I spent hours analyzing all the details of each individuals schedules and pride myself for never missing s request off. 7shifts has made the process a lot simpler, faster and efficient and saved me at least 3 hours a week.

Cons

I can't think of anything at this moment I didn't like about the software.

Review Source

Response from 7shifts

August 6, 2019

Wow. We're speechless. Thanks SO much for the kind words Diana. Our mission at 7shifts is to improve happiness and efficiency in the workplace, so our whole team is thrilled to hear we're helping you do just that. And yes, making the schedule CAN we enjoyable. Great work! :)

AR

Alex R.  
Restaurant Manager  
Hospitality  
Used the software for: 6-12 months

### "Thank you 7Shifts!"

September 2, 2021

5.0

Pros

Ability to communicate multiple ways to emoloyees

Cons

How sometimes mobile doesn’t properly sync

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Alex!

TC

Tess C.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Scheduling Shifts"

December 14, 2022

4.0

Pros

Good Communication and interaction with the employees.

Cons

some employees have a hard time connecting with it.

Review Source

CE

Caresse E.  
Assistant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "GOOD APP"

November 6, 2020

5.0

7SHIFTS IS GREAT SUPER eASY

Pros

The scheduling and being able to see sales.

Cons

I dont get see everything on my phone vs. on the website.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Caresse!

CW

Colbin W.  
Operator  
Food & Beverages  
Used the software for: 1-2 years

### "Staff Love It"

October 4, 2016

5.0

All staff are impressed with the software. Especially since you can download the app on Android phones or Iphones. It is very user friendly. I'm never going back to excel spreadsheets. We use it for 2 locations that share staff members.

Pros

Compatible with multiple locations

Cons

Limited app functionality for managers

Review Source

NH

Nick H.  
Executive Chef  
Hospitality  
Used the software for: Less than 6 months

### "Great, ease of use hospitality scheduling program."

August 31, 2021

5.0

Great.

Pros

Online based mobile app. Allows employees and managers to flex schedules on demand.

Cons

Hard for non-english or non tech savvy people to operate and understand without proper training and install

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Nick!

NW

Nicole W.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "7shifts scheduling app"

September 27, 2018

5.0

The scheduling saved our lives. I love how you can transfer templates and shortcuts. It made our scheduling way less of a headache

Pros

I love how easy it is to use! I love the features of it letting me communicate with all staff in one place and it makes it easy for them to keep up to date on things too! The app is easy to use and makes it fast for us to use!

Cons

I don’t like doing the schedule from the app. It is very difficult. The schedule would have to be done on desktop. Maybe a easier way to make schedules on the app?

Review Source

Response from 7shifts

October 2, 2018

Nicole, thanks so much for the review! We've got big plans for our manager mobile app in the coming months, so soon it will just as easy to schedule on your smartphone as it is on your desktop.

GM

Gary M.  
Regional Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to use. Attentive support."

August 31, 2016

5.0

I am a regional manager in a new market. We have opened 3 stores in 9 month period. 7shifts has made some of the challenging tasks easier.

Pros

7shifts has made scheduling and communicating two things that went smooth when dealing with all the issues that are common with new openings. Also, it has made a scheduling a task that went from taking hours to do to something that can be done in a fraction of the time. That's because the interface makes everyone's availability easy to access.

Cons

Copying to a new store schedule. However, for all I know they have already made this possible. They seem to always be trying to make things better.

Review Source

JB

Jeffrey B.  
President  
Retail  
Used the software for: 2+ years

### "Great for small businesses"

August 31, 2016

5.0

Great for a small business, easy to use, very flexible, fantastic customer service. It takes a little while to learn all the features, but well worth it.

Pros

Customer Service and price.

Cons

A couple of small glitches. For example, there's a great feature to block time off requests during busy periods, but managers are able to do so.

Review Source

CC

Camille C.  
Partner  
Hospitality  
Used the software for: 2+ years

### "Great Features always trying to Improve"

November 16, 2020

5.0

Pros

Customer service was great and all the features I would be interested to use

Cons

It didn’t integrate with Focus for quiet a while

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Camille!

CM

Caiya M.  
Shift lead  
Food & Beverages  
Used the software for: 1-2 years

### "love it!"

November 20, 2020

5.0

love it

Pros

its easy to see who im working with and to trade shifts

Cons

sometimes I cant tell how many hours im actually scheduled (its a rough estimate)

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Caiya!

MG

Marsha G.  
Marketing Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great to keep tabs!"

November 5, 2020

4.0

Pros

I like the ease of seeing shifts laid out on the calendar; it's quick for me to be able to pick out when certain staff are working. As marketing manager, it's helpful for me to see the calendar so I can plan events and promotions around those that are interested in helping.

Cons

I find it a little laggy - but it could be our internet.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Marsha! Managing events is a great use-case for 7shifts, so we're happy to hear that the platform fits your needs.

LK

Linda K.  
prep cook  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent product"

November 8, 2020

5.0

Pros

I am an employee - laid off at the moment in midst of the pandemic. It's easy software to use and really easy to communicate with my fellow employees and supervisors using it.

Cons

I had really no problems with this software.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Linda! We're sorry to hear you've been affected by the pandemic and we hope that you have been brought back to your team :)

AS

Aimee S.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Really Great Application"

October 4, 2016

4.0

I have brought 7shifts into 2 of my work palces now and have been really happy with it. There are some slightly confusing parts like how the "Wall" stuff is now and I wish you were able to select who can see the Manager Log because I want my Lead's to have access to it as well as my Assistant and I. Other than that, they are great!

Pros

Real time, easy scheduling, great team

Cons

A little more personalized options needs like the Manager Log. Also, I'd like to see more reason's as to way someone was not at their shift.

Review Source

DY

Dominic Y.  
Logistics Officer  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great Employee Scheduling "

October 30, 2023

5.0

Pros

Very robust and user friendly interface. Great communication platform and supports shift swapping and giveaways

Cons

There are a lot of bugs on the mobile app. once fixed this tool would be near perfect

Review Source

Response from 7shifts

February 26, 2024

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

jC

jasmin C.  
barista/shift lead  
Restaurants  
Used the software for: 6-12 months

### "first time user"

December 13, 2022

5.0

Pros

everything was easy to figure out, had no issues

Cons

i havent had any issues with anything at all

Review Source

JH

JJ H.  
Shift supervisor  
Food & Beverages  
Used the software for: 1-2 years

### "Scheduling Made Easy"

December 1, 2016

4.0

7Shifts has made viewing schedules easy and accessible from just about anywhere. It also allows for employees to communicate with each other easier.

Pros

Being able to view the schedule anywhere as long as you have your phone.

Cons

Can be difficult to find what you're looking for.

Review Source

MS

Melissa S.  
CSR  
Package/Freight Delivery  
Used the software for: I used a free trial

### "Great Scheduling Tool"

October 29, 2023

5.0

Pros

7shifts is a great tool for employee scheduling. Its very user-friendly and free to user once you have under 10 employees

Cons

The mobile app isn't as simple to use as the web version

Review Source

Response from 7shifts

February 26, 2024

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

ML

Michelle L.  
Store Manager  
  
Used the software for:

### "Best Decision I've Made"

January 5, 2016

5.0

I stumbled upon 7Shifts per chance browsing through various TouchBistro settings and after quickly looking at the website tried it out on a 14-day trial. After the first week of scheduling, I knew that I'd do anything to convince my boss to keep using 7Shifts. It takes the headache out of time off requests, availability and scheduling, by keeping everything in the same place and with an attractive and easy-to-use interface. Allowing employees to swap shifts, and submit requests on the go from the mobile app is also a huge plus. I love being able to manage everything from the app too. Employees are excited about the 21-st century style of scheduling and made the switch from e-mails and paper requests to 7Shifts very happily and without problems. It's so handy to be able to just drag and drop shifts around with the scheduling tool, instead of copy-paste or even re-writing it. It calculates the total hours, so I can make sure everyone is getting the hours they want & need, and what their pay for that week will be. And the bonus features like labor costing tool are great for my boss and I to keep track of labour costs. Anytime I've had a question, they've given replies within the same workday and have been great about actually using the telephone (shocking!) to call and see how we're liking the product. And the one time I found a bug, I let them know and it was fixed within the HOUR. They're doing it right, these guys.

Review Source

HB

Haley B.  
Shift Leader  
Food & Beverages  
Used the software for: 6-12 months

### "7shifts "

November 5, 2020

5.0

Pros

Quick, easy, convenient and clear. Whenever I need to check my schedule it loads right away.

Cons

It can sometimes log Me out when I don’t want it to.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Haley! Happy to hear that 7shifts gives you the information you need, when you need it.

pW

paul W.  
controller  
Restaurants  
Used the software for: 1-2 years

### "7 shifts"

December 13, 2022

5.0

It has saved me so such time. It is truly a needed add on

Pros

easy to use features. Quick, time saving features

Cons

when I log on my mobile app and sign in with my master account, I don't see both companies

Review Source

EM

Elena M.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Elena's review"

September 28, 2018

4.0

Good, love the customer service chats, very helpful

Pros

The notifications and ease of switching employee view on schedule vs position view.

Cons

no ability to put in a weekly salary amount not being able to print schedule in position view rather than employee view (unless that is a setting only the owner can switch)

Review Source

Response from 7shifts

October 1, 2018

Thanks for the review Elena. I've passed on your kind words to our client success team as that is the kind of great feedback they love to hear. Cheers!

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