# Page 36 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 36 - Reviews of 7shifts

## Showing most helpful reviews

Showing 876-900 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tobias B.  
Residence Life Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Enjoyed 7shifts"

November 5, 2020

5.0

Great!

Pros

The ease of using both the app on phone and on computer

Cons

Haven’t really discovered too much. I do get a lot of emails but that could be turned off by me

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Tobias!

JR

Jordan R.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "The BEST!"

November 23, 2019

5.0

Highly satisfied customer!

Pros

Straight forward and easy to use. Always someone able to chat about questions.

Cons

Few glitches on app for mobile use on the employees end.

Reason for choosing 7shifts

Affordable and user friendly

Review Source

Response from 7shifts

November 25, 2019

Thanks for the review Jordan!

TH

Taylor H.  
Owmer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "7shift"

September 8, 2023

5.0

Pros

Made everything so simple and organized

Cons

No complaints it has helped keep my business afloat

Review Source

cC

christopher C.  
Head of sausage dept  
Food & Beverages  
Used the software for: 6-12 months

### "I love 7 shifts "

November 5, 2020

5.0

Exceptional

Pros

Easy to use, easy to add new users, great updates

Cons

No complaints. Everything works like expected.

Review Source

Response from 7shifts

November 6, 2020

Thanks for the great review Christopher! Easy of use is what we strive for, so we're happy to hear we're hitting the mark. Cheers!

CM

Celena M.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Fantastic service "

November 5, 2020

5.0

Graceful transition from how we scheduled previously

Pros

7shifts is a super easy app to use for scheduling. So convenient!

Cons

Sometimes I get automatically logged out of the app

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Celena! Great to hear that 7shifts has been a big upgrade over how you used to schedule.

ZS

Zach S.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "7 Shifts - An upstarts answer to HotSchedules"

September 27, 2018

3.0

Pros

Price is right. Set up easy. I wish the platform was more customization for our concept.

Cons

Set up is confusing. Not a lot in the way of easy of use. BOH populates in front of FOH which is the primary function for all online scheduling tools. In my experience, BOH rarely uses mobile apps for scheduling.

Review Source

Response from 7shifts

October 4, 2018

Hey Zach, thanks for the honest review. We appreciate the direction feedback and the ways in which we can improve our app to be the best solution possible for The Brewer's Table. I will have a member of our team reach out to you directly today in order to ensure that you can customize 7shifts just the way you want. Cheers!

AB

Alex B.  
Ops Manager  
Restaurants  
Used the software for: 1-2 years

### "Scheduling in no time"

August 31, 2021

5.0

Pros

Quick and simple to use. Very intuitive and user friendly.

Cons

Nothing to report so far. All managers have been enjoying the platform.

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Alex!

AS

Andrew S.  
Restaurant Manager  
Hospitality  
Used the software for: 6-12 months

### "Awesome scheduling app for restaurants and pubs!"

June 23, 2016

5.0

Pros

7 Shifts has been awesome to use. Everything from scheduling, to shift changes to keeping the staff up to date on upcoming reservations, events and bands playing at the pub, it's all there. There is a lot of very useful features on the app, however it still maintains an efficient level of simplicity at the same time. I'm so happy that we made the switch in our scheduling routine to using 7Shifts. The amount of time and head-aches I have saved in the few short months we've been using 7Shifts has been incredible. I would recommend this program to anybody in the industry looking for a simple and easy-to-use method of scheduling that is beneficial to both management and employees. 15 years of doing the schedule the same way, we gave 7Shifts a try a few months ago and will never go back to the way we did things before.

Cons

Honestly, they're great. Can't say a bad thing. They're always progressing and making improvements.

Review Source

PM

Peter M.  
President  
Restaurants  
Used the software for: 6-12 months

### "loving my 7-shifts"

April 16, 2020

4.0

Great integrates well with all the software we have

Pros

that it integrates with so many software companies we use 7-shifts, toast (POS) and Gusto (payroll) they integrate so well

Cons

took a while to get used to but after the curve we love the software no real issues we are having with it

Switched from

[Deputy](https://www.capterra.com/p/167811/Deputy/)

cost and features

Review Source

Response from 7shifts

April 20, 2020

Thanks for the kind words Peter! I are absolutely thrilled to hear that 7shifts is providing you and your team value and that our integrations are making your life easier. We really enjoy working with Bachelor Forum and looking forward to serving you for years to come :)

AW

Abigail W.  
Team Lead  
Food & Beverages  
Used the software for: 6-12 months

### "Easy, Breezy, Beautiful"

November 12, 2020

5.0

Pros

It’s intuitive, works great with iPhone, great displays of info I need the most often.

Cons

Maybe there could be more options on the menu portion, like more option of contact?

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Abigail!

DW

Devin W.  
Head of Production  
Food & Beverages  
Used the software for: 1-2 years

### "Great for small business schedules"

November 12, 2020

4.0

Pros

Super intuitive, easy to use, helpful features

Cons

Sometimes the employee list wouldn’t fully load

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Devin!

AD

Artes D.  
Shift leader  
Food & Beverages  
Used the software for: 6-12 months

### "Great app"

November 5, 2020

5.0

Pros

The software makes it easy to communicate with the team and management

Cons

Some of the numbers when timesheet came be inaccurate

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Artes! We love working with you and the rest of the &Pizza crew

BO

Brandon O.  
Director of Operations  
Hospitality  
Used the software for: 2+ years

### "Great Tool!"

October 4, 2016

5.0

Though not a restaurant ( we are a tour company on the San Antonio River in TX) this product has been a lifesaver and we were able to easily adapt it to our needs. Shift pool and Announcement features were game changers in how we connect with our employees.

Pros

Announcements APP Shift pool

Review Source

YI

Yesmath I.  
Operations Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Service"

August 31, 2021

4.0

Great.

Pros

Quick and easy to use, does not have freeze or downstime

Cons

Wish the other employees can see call offs on my end

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Yesmath!

MJ

Miranda J.  
General Manager  
Entertainment  
Used the software for: 6-12 months

### "A manager's dream!:)"

November 30, 2016

5.0

7shifts is so easy to use, and makes my life much much easier! My staff have learned to use it seamlessly and new staff are always so impressed that we use it!

Pros

Ease of use. Labor tracking. Easy communication between team.

Cons

The I only con would be that when I have already started making a schedule but it has not been published yet, my staff aren't able to request time off or adjust their availability during those weeks. This was mainly an issue for December, as I wanted to get a head-start and plan the month, and my staff wanted to adjust their availability for exams.

Review Source

JB

Joe B.  
Restaurant Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Magic's Beach Grill - Joe Brudzynski - Restaurant Manager"

November 6, 2020

5.0

Amazing

Pros

I love the mobile app features. I can make notes in real time on the floor with any issues.

Cons

Best reporting & scheduling software ever!!!

Review Source

Response from 7shifts

November 16, 2020

Wowzah, thanks for the kind words Joe! That means a lot to us.

TY

Thomas Y.  
Service Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Good experience "

November 5, 2020

5.0

Not bad while I used it for work

Pros

Friendly user face and aesthetically pleasing design

Cons

Price of the software was a bit pricey but worth it in my opinion

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Thomas!

KP

Kaitlin P.  
Server Shift Lead  
Restaurants  
Used the software for: 1-2 years

### "Very Easy to use "

November 5, 2020

5.0

Overall I have had a really good experience using 7-shifts!!

Pros

I love how easy everything is to use! I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well!

Cons

There is nothing that I dislike about the software other than sometimes it freezes and logs you out.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Kaitlin!

CE

Connor E.  
Head Junior Coach  
Sports  
Used the software for: 6-12 months

### "Great for employee tracking"

November 12, 2020

5.0

Pros

The ease with which I can track my time both at home and in the office

Cons

The need for anninternet connection in orser to report was sometimes cumbersome

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Connor!

KK

Kris K.  
District Manager  
Restaurants  
Used the software for: 6-12 months

### "7 Shifts is Easy to Use"

July 31, 2019

5.0

Pros

Very intuitive and easy to use. Not much of a learning curve.

Cons

Works best when you have full integration with your other software.

Review Source

Response from 7shifts

August 6, 2019

Thanks for the review Kris! We are thrilled to have the opportunity to have the privilege to work with you and the rest of the team at Andy's every day, and we're happy to help that we continue to meet your needs. Thanks for being a 7shifts user!

SI

Saida I.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Great Scheduling App"

October 10, 2019

5.0

Simple and smooth

Pros

Ease of scheduling, and integrations wth Touch Bistro for sales.

Cons

Limitations in calculating hours for pay periods. Certain hours had to be done manually.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Review Source

Response from 7shifts

October 11, 2019

Thanks for the kind words Saida! We love hearing that our integration with your TouchBistro POS is making your scheduling simple and efficient.

DC

Dawn C.  
Fob manager  
Restaurants  
Used the software for: 6-12 months

### "Works great! "

June 22, 2017

5.0

Pros

I really enjoy they Accessibility to the schedule and picking up shifts. Messaging employees through the app has also cut out of the traffic through my personal phone is helpful!

Cons

I don't like that you Cannot "swap shifts" like just swapping one for another. I also wish you could sync your schedule to your calendar!

Review Source

Response from 7shifts

June 26, 2017

Hi Dawn, thanks so much for the review. Great to hear that our chat tools are helping a lid on messages coming through your phone. Also, thanks for the feedback on calendar syncing. This is definitely something we will look into adding to 7shifts :)

GH

Gina H.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "7 shifts restaurant scheduling"

November 30, 2016

5.0

I used to use good old fashioned paper scheduling until my search for a simpler way led me to 7shifts. It cuts hours off scheduling eash week by allowing me to make templates and compare driver and counter schedules on the same page. It has also cut back tremendously on no shows due to confusion on shifts. I tell every small business owner I know about 7shifts.

Pros

templates

Cons

Sometimes have trouble dragging shifts between slots on macbook

Review Source

NN

Neil N.  
Catering Manager  
Restaurants  
Used the software for: 1-2 years

### "Good staff scheduling software"

November 5, 2020

5.0

Pros

I like how easy it is to edit and change schedules

Cons

I have not really used it enough to have any cons or features that I wish were offered.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Neil!

AL

Andrew L.  
Server  
Restaurants  
Used the software for: 2+ years

### "7shifts - A Review"

November 12, 2020

4.0

Pros

It’s rather easy and self explanatory - easy to use and figure out.

Cons

The budget tool on the scheduling page tends to load slow, may just be my company’s old computer though.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Andrew!

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