# Page 37 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

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Last updated March 13th, 2026

# Page 37 - Reviews of 7shifts

## Showing most helpful reviews

Showing 901-925 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Ali H.  
Listing Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "End the suffering of struggling with scheduling "

December 15, 2022

4.0

Pros

This is super easy to keep track of employee availability. You can also get reminders of your work hours and schedule.

Cons

Sometimes the time clock feature glitches and it is easy to fix but cumbersome to input all those missed punches.

Review Source

CR

Cassidy R.  
Server  
Food & Beverages  
Used the software for: 2+ years

### "7shifts review"

November 13, 2020

5.0

Pros

The employee database, scheduling and shift switching/approving are the most used/most impactful features

Cons

I find everything useful and do not have have anything to note

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Cassidy!

JT

Jake T.  
District Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Amazing product for my two stores"

November 30, 2016

5.0

We own two quick service restaurants in the southern US and 7Shifts has been amazing! It is so simple to add employees, make schedule changes, approve requests, and generate new schedules. My employees love it because it they can use the app on their smartphones and never have to get on a computer. Overall, a great product that has saved us so much time and effort!

Pros

Ease of use, pricing, user friendly

Cons

Nothing! Amazing software

Review Source

JN

James N.  
Company Director  
Computer Software  
Used the software for: 1-2 years

### "A Smart Solution for Employee Scheduling"

February 15, 2023

5.0

Overall, 7shifts has been a useful tool in streamlining our scheduling process and improving communication with our staff. The platform's features have helped us save time and keep our team organized.

Pros

The interface of 7shifts is intuitive and easy to navigate. The drag-and-drop scheduling feature is simple to use and saves time in the scheduling process. The platform also allows employees to swap shifts and request time off, giving them a sense of control over their work schedules.

Cons

7shifts does not have a built-in payroll system, so users must integrate with a third-party payroll provider. This can be an additional cost and requires some extra setup.

Review Source

GK

George K.  
Operating Owner  
Restaurants  
Used the software for: Less than 6 months

### "Great customer service"

April 24, 2020

5.0

Great customer service! Near-instant responses and none of these prerecorded answers where they treat you like an imbecile. They actually listen to what you have to say and answer accordingly. On one issue I was having with a small but very technical issue, she took the time to ask other co-workers around her in order to find the best solution. 5 star customer service for sure!

Pros

\- Customer Service - Ease of Use - Design and Layout - Constant updates

Cons

\- Could be a touch less expensive I suppose

Review Source

Response from 7shifts

April 28, 2020

Thank you so much for the kind words George! On behalf of our entire team here at 7shifts, we appreciate the feedback and will always strive to provide this same level of service to all customers, no matter their situation. We look forward to providing you with exceptional service for years to come. Cheers!

MR

Mackenzie R.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "Game changer "

May 8, 2021

5.0

I have had a very positive experience with 7shifts

Pros

It makes it so easy to check when you work, who you work with and also to switch or sell shifts to others.

Cons

I don’t think there is anything that I have noticed that could be done better. It is very easy to use and serves its purpose.

Review Source

Response from 7shifts

May 12, 2021

Thanks for the kind words Mackenzie!

Kerby R.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Decent scheduling software. "

October 7, 2020

5.0

It's ok not the best but it's not expensive either. I didn't use it very long so it's possible I didn't have a full grasp of the software.

Pros

7 shifts is alright there are many more scheduling apps that do so much more. It was easy to set up and get going. I just wasn't really impressed with it.

Cons

Maybe I just haven't spent much time with the software, but it just seems very plan. Nothing extra and there are many other software choices that do so much more.

Review Source

Response from 7shifts

October 19, 2020

Thanks for the review Kirby!

AT

Anh T.  
Director  
  
Used the software for: 6-12 months

### "Our scheduling has become so easy."

August 4, 2017

5.0

Ease of scheduling.

Pros

Easy to use. Costs less than most competitors. Staff uses it everyday to look at their schedules. Managers use it look at shift notes.

Cons

Not too much to say. Micros charges a monthly fee to integrate with 7Shifts. Aside from that, we haven't found too much to not like.

Review Source

Response from 7shifts

August 4, 2017

Hi Anh, On behalf of the entire 7shifts team, thanks for the amazing review! We are excited to continue to work with you and your team and are thrilled to hear that 7shifts has helped your managers and staff. We look forward to your continued success!

RN

Raj N.  
President  
Food & Beverages  
Used the software for: 6-12 months

### "Like the easy accessibility for employees and the employers "

September 27, 2018

5.0

There needs to be lots of improvement needed for a flawless operation. With that being said, I would still use 7 shifts as it gives me great ability to do things much faster

Pros

Like the ease of scheduling and the bars representing the hours being covered by each employee and figuring out if the shifts are adequately covered

Cons

Not able to integrate with CBSNORTHSTAR POS SYSTEM to access a comparison with labor to sales ratio

Review Source

Response from 7shifts

October 1, 2018

Hi Raj, thanks for the kind words. I've passed along your integration request to our development team for future consideration. Cheers!

JT

Jessica T.  
Cafe Assistant Manager  
Hospitality  
Used the software for: 6-12 months

### "Cafe Assistant Manager"

November 12, 2020

5.0

Pros

Very user friendly, great app, helps with communication on the team

Cons

I can not copy and paste text into announcements

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Jessica!

VR

Verified Reviewer  
Event Coordinator  
Food & Beverages  
Used the software for: Less than 6 months

### "Amazing software"

September 27, 2018

5.0

Pros

It's very user friendly and easy to use!

Cons

Adding a few more features could be helpful and being able to attach documents.

Review Source

Response from 7shifts

October 1, 2018

Hey there, thanks for the review! You will be happy to know we are hard at work adding new functionality to make document management for your restaurant easier than ever :)

Jackson K.  
President  
Restaurants  
Used the software for: 6-12 months

### "The Ultimate Scheduling Software"

October 30, 2018

5.0

Pros

Very easy to use! I love the templates. Makes my scheduling a breeze. Also love that 7shifts is always coming out with new features!

Cons

Really no cons! Excellent software! My team loves it!

Review Source

Response from 7shifts

November 2, 2018

Wow, the phrase "ultimate scheduling software" makes us smile. Thanks so much Jackson!

LP

Lily P.  
Owner  
Retail  
Used the software for: 2+ years

### "Easy to use and communicate"

September 5, 2021

5.0

Pros

Scheduling is the best out of all the options we've found

Cons

It's not connected to our POS but we don't need it to be

Review Source

Response from 7shifts

September 7, 2021

Thanks for the review Lily!

JR

Jeremias R.  
Oficina  
Animation  
Used the software for: 6-12 months

### "Demasiado bien "

January 31, 2023

4.0

Nos ayudo a agilizar los planes semanales y nos brinda mucha informacion

Pros

Nos ayuda a la gestión de equipos ya que nuestro trabajo depende de software

Cons

Pues se hace pesado solo si tienes mala conexión pero eso depende de tu red

Review Source

TD

Tyler D.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "What"

November 6, 2020

4.0

Pros

Easy to figure it out. Cheap. Does the job

Cons

Reports have to be paid for. Admin issues

Reason for choosing 7shifts

Wasn't my choice

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Tyler

PM

Pratick M.  
Accounting Manager  
Restaurants  
Used the software for: 6-12 months

### "Very User Friendly"

October 30, 2018

4.0

Overall positive experience.

Pros

Ability to easily and clearly make and show schedules. Reports of worked hours showing breakdown is very helpful

Cons

No ability to see actual number of days worked summarized. In a month if someone works for 20 days, it will show 20 lines instead of one line saying he or she worked 20 days. This is essential a simple thing like how many days an employee works is inexplicably missing!

Review Source

Response from 7shifts

November 2, 2018

Thanks for the review Pratick! Our entire team absolutely ADORES Edible Canada :)

JH

Jeremy H.  
General manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great schedule "

October 30, 2018

5.0

Pros

It's super easy to use even for beginners

Cons

Price is a little high I believe but what can you do.

Review Source

Response from 7shifts

November 2, 2018

Thanks for the review Jeremy!

HK

Hilary K.  
sales  
Restaurants  
Used the software for: 6-12 months

### "Sun in my Belly Review"

November 12, 2020

4.0

it's been good

Pros

it's a great way for our team to communicate

Cons

it's a little hard to use and understand

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Hilary!

KF

Katherine F.  
Server  
Restaurants  
Used the software for: 1-2 years

### "User review"

November 6, 2020

4.0

Pros

In app chat, to communicate between coworkers without contacting them in personal phones.

Cons

Ability to use pictures for profiles, because people would use gag photos that you would always see if they were in your group

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Katherine! We appreciate your feedback on employee profiles and know what you mean. I've passed this along to our development team to take a look at.

MH

Margie H.  
Owner/Director  
Hospitality  
Used the software for: Less than 6 months

### "A good change"

January 29, 2020

5.0

The ease of communication from part time staff to management. I like the labour percentages one receives. A big plus is the added feature of 7Tasks. I heard about it on the podcast Restaurant Unstoppable that I frequently listen to.

Pros

The ease of use, the extra features, the way it communicates with the whole team.

Cons

Would be great if staff could sign in using a camera

Review Source

Response from 7shifts

January 30, 2020

Thanks so much for the kind words Margie! We are thrilled to hear that 7shifts is meeting your needs and our new Tasks functionality provides added benefit. Also, very cool to hear that you found us from Restaurant Unstoppable. We are avid listeners ourselves. Lastly, keep an eye out for facial ID clock-in, coming VERY soon :)

NF

Norma F.  
President  
Restaurants  
Used the software for: Less than 6 months

### "Second Choice"

December 15, 2022

3.0

Pros

7shifts is fairly easy to navigate. The scheduling app functions well and gets the job done.

Cons

The program lacks the ease of use aspects that I find so useful in other scheduling app that I use. I wish shifts had drop down menu to easily switch out employees. The interface when switching between week and daily view drives me crazy because it swaps to different department everytime.

Review Source

SR

Steven R.  
Logistics mgr  
Food & Beverages  
Used the software for: 6-12 months

### "Daily use"

December 15, 2022

4.0

Pros

Provides multiple details and excellent flexibility

Cons

Potential for delivery location discrepancy when put on notes

Review Source

MH

Michelle H.  
Director of Operations  
Restaurants  
Used the software for: 6-12 months

### "Couldn't manage without it! "

November 30, 2016

5.0

As we have grown from a 2 location business to a 5 location one, it is absolutely necessary for me to be able to see where everyone is throughout the week. 7Shifts allows me to move employees around to fill shifts easily & to keep a close eye on the number of hours they are working. It has helped keep overtime in check which is critical. Honestly, I couldn't do my job without this program.

Pros

It's very easy to use on both the employee and management sides. I like that it is now talking to CAKE!

Cons

I wish it took more info (like punches) from CAKE

Review Source

DG

Daryl G.  
Manager, Lead Barista  
Food & Beverages  
Used the software for: 2+ years

### "Must have for food service industry"

November 30, 2016

5.0

As a manager of a cafe with 25+ staff, 7shifts is invaluable to my work. It makes scheduling, time off requests and employees busy lives so much simpler. It wouldn't want to do without it.

Review Source

KS

Kwame S.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Love 7 shifts "

November 5, 2020

5.0

Great

Pros

Easy to use & easy to understand. They also help you

Cons

Nothing really I like everything about it just learning new gAdgets

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Kwame!

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