# Page 40 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

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Last updated March 13th, 2026

# Page 40 - Reviews of 7shifts

## Showing most helpful reviews

Showing 976-1000 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Maureen M.  
Bartender  
Food & Beverages  
Used the software for: Less than 6 months

### "Great All In One App"

December 31, 2020

5.0

My experience was great. One of the best scheduling apps I have ever used

Pros

Loved all the notifications and being able to grab a shift from another employee,as well as being able to communicate with everyone at once or privately with specific groups

Cons

It was a little confusing figuring out how to respond to so.e things

Review Source

Response from 7shifts

January 21, 2021

Thanks for the review Maureen! Love to hear that your shift notifications and our communications tools are useful to you.

DS

David S.  
Sous chef  
Food & Beverages  
Used the software for: 6-12 months

### "7Shifts makes life easy"

November 4, 2016

5.0

Using 7Shifts for BOH management makes for smooth sailing. It gives me the ability to keep track of every staff members availability and time off requests. What can otherwise become a messy pile of scribbles on various pieces of paper is now right in front of me when it comes time to put my weekly schedule together. Running a kitchen and keeping track of your staff can keep one busy enough, aids like 7Shifts make the exterior duties much easier to handle. I can keep track of everyone's hours and project the weekly sales and identify how many hours of labour are necessary on a given day of work. It has definitely helped project our margins for profit and we will continue to use it.

Pros

the simplicity for both the employees and management

Cons

On occasion, I have been signed out and not able to access 7shifts on the app

Review Source

TD

Tyler D.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Great Service - Front and Back End"

November 2, 2016

5.0

Very simplistic and smooth service. No issues at all. Good customer support when needed. Functionality is just what I need. Not cumbersome but not barebones.

Pros

Ease of use.

Cons

Could add a few functions.

Review Source

AK

Adam K.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "Great Software"

March 25, 2019

5.0

Pros

7Shifts is simple to use and has had made it easier to plan and communicate shift patterns with the rest of our team.

Cons

After only a limited time using the software I think it could be easier to manually adjust staff members time actually worked

Review Source

Response from 7shifts

April 2, 2019

Thanks for the review Adam! We really appreciate your feedback on making it easier to add new team members to your account and schedule. This is something we are going to be dramatically improving this year and we can't wait to show you the improvements we have coming soon. All the best!

AV

Andrew V.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "A good option dependant on your needs."

November 13, 2020

3.0

Pros

The staff seems to really enjoy the connectivity of it on their end.

Cons

Too many clicks/separate pages to load to access key information.

Review Source

Response from 7shifts

November 24, 2020

Thanks for the review Andrew!

MC

Matt C.  
Manger  
Restaurants  
Used the software for: Less than 6 months

### "Scheduling "

December 14, 2022

5.0

Pros

Easy to use and schedule and add people

Cons

Take to long to load and update schedule

Review Source

GW

Gretchen W.  
Office Manager  
Food Production  
Used the software for: Less than 6 months

### "7Shifts "

August 31, 2021

5.0

Pros

I love how user-friendly this software is.

Cons

I wish there was a way to download a printer-friendly version of the schedule for the entire staff at once.

Review Source

Response from 7shifts

September 3, 2021

Thanks so much for the kind words Gretchen! If you are looking to download the entire schedule at once, you can do this. Check out this article with step-by-step instructions: https://support.7shifts.com/article/321-printing-a-schedule#printing-weekly

MH

Michael H.  
Operations Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great product"

November 4, 2018

5.0

We now have a better handle on budgeting labor hours. Ease of use and better accountability for all my employees.

Pros

Great communication tool Easy to use Tons of options

Cons

Could possible use an open reason for time off or availabilities.

Review Source

Response from 7shifts

November 16, 2018

Michael, thanks for the great review. We love hearing that 7shifts has helped your business better manage and budget for labor!

BH

Brooke H.  
General Manager/Owner  
Restaurants  
Used the software for: Less than 6 months

### "So far a great product but we have run into some tech glitches using the app"

June 22, 2017

5.0

Scheduling, timely announcements to employees, manager log book is super helpful to keep track of daily restaurant happenings.

Pros

Covenience. It's easy to connect with my employees on a timely basis. I'm able to send out announcements, easily find their information and have all their requests and availability in one place.

Cons

The few glitches we've had, have screwed up our schedule when we sent it out which can cause chaos once it's posted. Other than those small issues, it's been pretty simple and easy to use

Review Source

Response from 7shifts

June 26, 2017

Thanks so much for the review Brooke! We plan on reaching out to you directly to see how we can fix / improve the glitches you mentioned. We want to make sure that we minimize chaos at Mavericks Cantina, not increase it :)

SD

Sheila D.  
Owner  
Restaurants  
Used the software for: 1-2 years

### " loves 7shifts!"

September 27, 2018

5.0

Pros

Ease of use! We used to do our schedules on paper every week , what a hassle!

Cons

Nothing. We've only had positive experiences.

Review Source

Response from 7shifts

October 4, 2018

Thanks for the review Sheila! ¿

MP

Madeline P.  
Host  
Restaurants  
Used the software for: Less than 6 months

### "It's a nice system but should be more user friendly"

November 26, 2019

4.0

Pros

This software is great for restaurants because it tracks my hours and I can access my schedule right through my app.

Cons

Scheduling and looking at the schedule is really confusing. When looking at the schedule for the day or the week, it's not organized well at all. The positions are not separated and it's not obvious to see the shift change in a day. it just doesn't look good - looks like massive bar graph. Putting in my availability is also so annoying. There are so many options like " not available from" or "available from" and when I use one of these my manager can't even tell when I'm available.

Review Source

Response from 7shifts

November 27, 2019

Thanks for the candid review Madeline. We appreciate the feedback and want to ensure that we make our UI more intuitive for users like yourself. I've passed this feedback along to our product team. Thanks!

CS

Corrie S.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Birch"

December 19, 2022

4.0

Pros

Easy to use/ learn, employees find it easy

Cons

None i can think of but we do not use it at its full potential

Review Source

VR

Verified Reviewer  
Marketing Communications Manager  
Restaurants  
Used the software for: Less than 6 months

### "Great, affordable option for small business!"

October 29, 2018

4.0

This has helped our staff a lot when it comes to requesting time off and switching shifts. It keeps the managers informed.

Pros

The price polint was awesome for us as a small Canadian business, when other big brands were in USD, more expensive, and based on number of users.

Cons

Some of the functions are not labelled well, and haven't been able to find a way to hide certain options, such as the labour vs sales screen.

Review Source

Response from 7shifts

November 1, 2018

Thanks for the review anonymous friend!

BB

Bonnie B.  
Executive General Manager  
Restaurants  
Used the software for: 1-2 years

### "Big boy, Kalkaska"

August 31, 2021

5.0

Pros

Employees can request time off in 7shifts

Cons

Can't print all departments at one time.

Review Source

Response from 7shifts

September 3, 2021

Thanks for the review Bonnie!

sN

skyler N.  
business development  
Food & Beverages  
Used the software for: 6-12 months

### "7shifts "

August 29, 2017

4.0

Like Shiftplanning but much better and more catered to the restaurant industry.

Pros

\-Easy install -Budget control -Log book to keep track of information -Cross platform use with Android and iOS

Cons

I have had multiple people misuse the comment "wall" feature, I personally think there should be a way to disable it.

Review Source

SF

Scott F.  
Executive Pit Master  
Hospitality  
Used the software for: 6-12 months

### "This is the BEST scheduling software our company has ever used!!!"

June 22, 2017

5.0

Pros

Ease of use, and ties in to our POS system. Helps us schedule to budget, and monitor any potential overages before they happen.

Review Source

Response from 7shifts

June 26, 2017

Wow, thanks for the great review Scott! Our whole team really loves hearing that 7shifts has had a positive impact on your business. If there is anything you ever need, please feel free to get in touch :D

AR

Amber R.  
Barista  
Food & Beverages  
Used the software for: 6-12 months

### "Easy Access"

December 1, 2016

4.0

Generally, I love this software! It makes checking shifts and schedules an ease in any situation. Whether I'm out or confirming another appointment, I can easily access my schedule to plan around. It's also a good platform to communicate with my fellow co-workers. It makes trading shifts easy and reliable!

Pros

Ease of use Easy access Ease of communication

Review Source

Kineta G.  
Sole Proprietor  
Retail  
Used the software for: 1-2 years

### "I use all the shifts, lol"

February 15, 2023

5.0

Pros

Easy to use, easy to understand while saving time.

Cons

Everything was fine to me, I haven't noticed anything negative about it yet.

Review Source

RT

Rachel T.  
attorney  
Hospitality  
Used the software for: 1-2 years

### "7shifts makes scheduling easy."

April 18, 2018

5.0

Pros

7shifts is a great software for the service industry. I love that you can see your schedule, ask off days, and drop or pick up shifts all in one app.

Cons

7shifts is the first app that I have used for scheduling and I have encountered zero problems that were not created by user error.

Review Source

CM

Charles M.  
owner  
Restaurants  
Used the software for: 1-2 years

### "Perfect app for scheduling and communicating"

October 17, 2016

5.0

Love this app! Scheduling is always a chore, but this app makes it as easy as possible. The added features are just gravy.

Pros

It's VERY easy to use.

Cons

None

Review Source

AP

Adam P.  
Executive chef  
Restaurants  
Used the software for: 6-12 months

### "Great App!"

September 27, 2018

4.0

Pros

easy to use. It helps to get messages out to all employees at once and notifies us of any overtime.

Cons

sometimes it will auto schedule, but it seems to have been fixed

Review Source

Response from 7shifts

October 3, 2018

Thanks for the feedback Adam. Feedback like yours is how we can continue to grow and evolve to serve our fantastic clients like yourself. Cheers!

CB

Chris B.  
  
  
Used the software for:

### "My life is so much easier now!"

December 1, 2016

5.0

I did a trial of several scheduling softwares and 7Shifts was by far the easiest and most functional! My least favorite job (weekly schedules) is so much easier now. I work in a small retail shop with about 15 employees but it is worth every penny. Not only is making the schedules much easier and faster, but now all the time off requests are not such a headache. I no longer have employees leaving notes around the shop or texting/calling me for schedule requests and/or changes. Everything is now able to be done through the app. And I never have to deal with the employee who forgot to check his/her schedule and instead is contacting me or coworkers. It's all there on the app. No more excuses for "not knowing you were scheduled." And for the 1-2 employees without a smartphone I just enter their requests on the computer at work. Everyone loves it. In fact, I bet if I ever wanted to cancel (which I won't), my employees would probably be willing to pitch in $1-$2 a month for the convenience of having it! You won't be disappointed!

Review Source

VF

Vanessa F.  
Guest Services  
Hospitality  
Used the software for: 1-2 years

### "Makes Scheduling easy"

March 16, 2018

4.0

Pros

I don't know any other software that has made scheduling this convenient. Sends you alerts when someone has overtime.

Review Source

DH

Daniel H.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "fair but there are better alternatives"

June 16, 2020

4.0

It is okay. If you like this and are happy with the result then its fine. I think there are better platforms out there though.

Pros

I liked that 7shifts can be used on various different platforms and adding employees is fairly easy.

Cons

Although its fairly easy to use, its not the best software I've used. I think its easy but it doesn't have as many feautures as some of its competitors in the same price range.

Reason for choosing 7shifts

This was the one Istarted with and switched to WhenIwork

Review Source

Response from 7shifts

June 19, 2020

Hi Daniel, thanks for the review. While we are sad to hear that 7shifts did not meet the needs for your business, we are happy to hear that you found an alternative that better suits your business. If you would ever like to give 7shifts a try again, please reach out to us directly at support@7shifts.com and we would be happy to go over the platform with you and find a price point that fits what you need. All the best!

JC

Jenny C.  
Supervisor  
Restaurants  
Used the software for: 1-2 years

### "Employee Use of website"

November 5, 2020

5.0

Pros

Ease to see schedule and organized. And easy to see shifts

Cons

I don’t see what negatives there are because it’s a pretty good system.

Review Source

Response from 7shifts

November 13, 2020

Thanks for the review Jenny!

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