# Page 41 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

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Last updated March 13th, 2026

# Page 41 - Reviews of 7shifts

## Showing most helpful reviews

Showing 1001-1025 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brian B.  
Manager  
Food & Beverages  
Used the software for: I used a free trial

### "So easy to use"

January 14, 2019

4.0

I love using this software. It has taken so much stress out of weekly scheduling, and I appreciate the ease of it.

Pros

I hate scheduling, and this app makes it so much easier! Honestly, my favorite feature is probably just the ability to drag and drop!

Cons

The only bad thing I have to say is I can't actually build the schedule from my phone.

Review Source

Response from 7shifts

January 15, 2019

Thanks for the review Brian! We really love working with you and the team at Rembrandts, and we're super happy to hear that we've helped make something irritating like scheduling a breeze. We're going to be making some big improvements to the manager mobile app in the coming year, so keep your eyes peeled for that. If you have any questions, requests or thoughts please reach out to us any time!

JC

Jacob C.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "7shifts is GREAT"

March 20, 2019

5.0

Pros

The ease of use and features are way above any other platform we have tried and they all work flawlessly!

Cons

There is a steep learning curve with the vast number of features. It will take a couple of schedule cycles to work out the process that best works for your company.

Review Source

Response from 7shifts

March 30, 2019

Thanks for the review Jacob! We take your feedback on the learning curve to heart and want to make sure we make 7shifts easier for the next wave of restaurateurs. Thanks again for the feedback :)

MB

Michal B.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Review"

October 30, 2018

3.0

Pros

The ease of building schedules online and saving templates.

Cons

I would like to be able to batch copy and paste shifts and events.

Review Source

Response from 7shifts

November 5, 2018

Thanks for the review Michal. Your suggestion regarding batch copy and paste is a great idea. We've passed that along to our development team to look at implementing. Cheers!

DS

Dale S.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "I love the ease of use when making schedules and keeping track of availability"

June 29, 2017

4.0

Better staff and schedule management. would like to get more into the integrations and how to get the best out of that in terms of budgeting.

Pros

Well Designed and simple to use. Each staff member is able to control their schedule in a much more efficient way, causing less errors.

Cons

Could to with a weekly view on the app for the administrator role to be able to see easier as they are often on the go when working with schedules.

Review Source

Response from 7shifts

June 30, 2017

Hi Dale, thanks so much for the review. We're happy to hear that you and your staff are finding it easy to use. You will be happy to know that we are currently working on improvements to our mobile apps in order to add better functionality for managers and staff alike. Cheers!

AS

Andrew S.  
General Manager  
  
Used the software for:

### "Very well designed, organized and easy to use program."

January 9, 2016

5.0

7 Shifts has been an absolute pleasure to use in the short time we've been using it to do the scheduling at O'Hanlon's Pub. Everything from scheduling, to shift changes to keeping the staff up to date on upcoming reservations, events and bands playing at the pub, it's all there. There is a lot of very useful features on the app, however it still maintains an efficient level of simplicity at the same time. I'm so happy that we made the switch in our scheduling routine to using 7Shifts. The amount of time and head-aches I have saved in the few short months we've been using 7Shifts has been incredible. I would recommend this program to anybody in the industry looking for a simple and easy-to-use method of scheduling that is beneficial to both management and employees. 15 years of doing the schedule the same way, we gave 7Shifts a try a few months ago and will never go back to the way we did things before.

Review Source

Response from 7shifts

January 10, 2016

Andrew, thank you for the kind write-up! Happy to hear it's saving you time when it comes to scheduling.

Felicia W.  
Senior Director, Operations Training  
Restaurants  
Used the software for: Less than 6 months

### "Scheduling software "

August 28, 2018

3.0

Pros

This is a easy alternative to implement if a business does not have a solution in place

Cons

Features are limited with regards to forecasting and scheduling

Review Source

Response from 7shifts

August 30, 2018

Hi Felicia, Thanks for the open and honest review, our entire team appreciates your feedback. We're always looking to improve our forecasting capabilities and we look forward to improving those for your business over the months to come. If you ever need assistance, please reach out to us any time at support@7shifts.com

AR

Amanda R.  
Payroll/HR Lead  
Human Resources  
Used the software for: Less than 6 months

### "Seamless"

March 3, 2022

5.0

Pros

Easy to navigate, and schedule employee shifts.

Cons

Seems pretty straightforward to use without much assistance needed.

Review Source

Response from 7shifts

March 7, 2022

Thanks for the review Amanda! Great to hear that 7shifts is easy for your team to use without the need for training.

JL

Julie L.  
Adjointe aux opérations  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great application"

November 5, 2020

5.0

Pros

The easily communication between all employee

Cons

They ask me how was my shifts but I’m a superviseur.

Review Source

Response from 7shifts

November 13, 2020

Hey Julie! Thanks for the review. Great news, as a manager you can turn off shift feedback for yourself. Here is how you can do it: https://support.7shifts.com/article/251-shift-feedback

SB

Sherwood B.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "7Shifts review"

September 27, 2018

5.0

7shifts is easy to use like I mentioned before. It was easy to have all the employees download the app for use.

Pros

Easy to use, user friendly. The app was easy to download on each employees phone.

Cons

Easier to have text alerts rather than email.

Review Source

Response from 7shifts

October 5, 2018

Thanks for the review Sherwood! :)

JV

Jason V.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Makes our company run more efficient "

October 30, 2018

5.0

7shifts helps keep track of my 1099 employees and hold them accountable for the shifts that they choose to work.

Pros

It takes me 10 mins to make a schedule for multiple locations.

Cons

That I can not copy templates to multiple locations.

Review Source

Response from 7shifts

November 2, 2018

Hi Jason, thanks so much for the review!

DS

Dan S.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Easy to use, lots of features, great customer support, and makes my life easier!"

April 9, 2019

5.0

I manager a full brewpub bar with over 60 employees. The fact that my employees can plug in their availability and time off with 7Shifts makes scheduling simple and a breeze.

Pros

The platform is very user friendly and easy to use.

Cons

Nothing as of now! I have no complaints!

Review Source

Response from 7shifts

April 10, 2019

Hi Dan, thanks so much for the review! Happy to hear that 7shifts is making you and your staff's lives easier over at Ghost Isle. If there is every anything we can do to help you out, just let us know :)

MP

Myndi P.  
manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Very user friendly and has cut the time I spend on doing the schedule in half!"

May 3, 2018

5.0

Pros

I looked at several different apps before I decided on 7 shift, bit it really was no contest. The price was right, and it was so user friendly. I have had little to no issue figuring the software out on my own. My employees love that they get notified as soon as the schedule is posted. It's so easy for them to change their availability and switch shifts. I love that I can accept or decline shifts being traded based on who is working.

Cons

I have only been using the app for a few weeks, and really don't see anything I don't like. It has made my work life so much easier!

Review Source

DS

Diamond S.  
Regional Manager  
  
Used the software for: 6-12 months

### "7shifts is amazing!!"

July 13, 2017

5.0

Pros

I love that it allows employees to check their upcoming shifts, scheduled availability and time-off requests.

Cons

I think that the wall feature creates an opening for unprofessionalism. Employees can post anything on the wall.

Review Source

VD

Vanessa D.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "7 Shifts"

January 13, 2023

5.0

Pros

Super easy to learn and love the drag and drop features and the Log Book for communication amongst managers

Cons

There isn't anything I didn't like about this software

Review Source

BL

Barry L.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "This software is very easy to implement and use. "

June 23, 2017

4.0

Pros

Our employees find the access and communication tools to be fantastic. I like building a schedule in as little as an hour, and then being able to communicate the schedule with my team prior to posting it. The mobile app is really nice and easy to use.

Cons

I actually don't have much to complain about. I wish that the integration with Toast worked better, but it isn't bad.

Review Source

Response from 7shifts

June 26, 2017

Hey Barry, thanks for the review! Great to hear that we're helping you save so much time on scheduling. Also, we're constantly working on improving our integration with Toast. Keep an eye out for some improvements to that process coming shortly :)

KS

Kathleen S.  
Manager of Operations  
  
Used the software for:

### "Makes scheduling so much easier!"

January 4, 2016

5.0

We were using Schedulefly prior to signing up with 7shifts and have found everything about 7shifts so much easier to use. The interface is much more user friendly and easier to read, you have many more options for reporting, and most importantly, my management staff gets a better understanding of their labour costs while they're actually putting together the schedule due to the nifty 'Weekly Budget Tool.' The app for cell phones is fantastic as well... no one has any excuse to be late or miss a shift again, the app is very user friendly and lays out the schedule in a very easy to understand manner. Also super easy for staff to switch shifts and book off time which is so necessary in the restaurant industry. We use Touchbistro as well and are really looking forward to how the two of them will work together once integration is complete.

Review Source

Response from 7shifts

January 5, 2016

Glad to hear you're liking it more then ScheduleFly! We'll keep you posted as we further our integration with TouchBistro.

Linnea G.  
  
  
Used the software for:

### "7Shifts for Sailing Centers"

November 30, 2016

4.0

My non-profit uses 7shifts to manage our sailing instructors. It works great for any business that operates on a varied schedule. Each week is different for us, and 7shifts makes it easy to add or delete lessons in real time.

Review Source

RP

Ryan P.  
Taproom Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Thank you"

October 25, 2018

5.0

My overall experience was great, your rep was so professional, and accommodating she made this transition for us a positive one, we are excited to be using this product, and so happy with the customer service your team provides

Pros

The easy to use scheduling software, allowing me to take control of the business

Cons

Nothing really, we did have a couple of glitches, however the 7 shifts team was there to help right away, so thank you very much

Review Source

Response from 7shifts

October 30, 2018

Thanks so much for the kind words Ryan! It means the world to us that we were able to provide you and your team an exceptional customer experience. I've passed your kind words on to your rep Hailey. Thanks again!

JL

Jake L.  
Operations Consultant  
Restaurants  
Used the software for: Less than 6 months

### "Good Product"

December 21, 2022

4.0

Pros

Easy to use, especially for the staff. Good functionality, pretty good customization

Cons

Not as in depth customization as other software, in particular with some details for payroll exporting (ADP Run)

Review Source

Jaeger Z.  
  
  
Used the software for:

### "Overall quality"

December 1, 2016

5.0

I was a little apprehensive when our store decided that we were going to be doing all of our scheduling through an app, but honestly, it worked out much better than I could have reasonably expected.

Review Source

KH

Kyle H.  
  
  
Used the software for:

### "After Several Other Providers, 7Shifts is the Way to Go, HANDS DOWN!"

December 5, 2016

5.0

We had been looking for a scheduling tool that met our needs for months until we finally found 7Shifts. Their user interface is next to none. Features are remarkable, and customer service is superb. We currently have 5 restaurant locations with more on the way. This software is the PERFECT fit for our company and the fluidity that comes with hourly scheduling in the service industry. Believe it or not I have NO complaints at all about 7Shifts, they're one of the few vendors I'm happy to give my money to every month because their tools actually end up saving time and money every time we use it. No need to continue researching, this is the right scheduling tool for you, I promise.

Review Source

JW

John W.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "New café, great software!!!"

September 2, 2016

5.0

Stumbled across this software and immediately saw its fit with our small café. Within a week it replaced telephone tag with employees, and ensured that everyone had access to the most up-to-date schedule.

Pros

Replaced all the scraps of paper, that continously got lost so no one was ever sure who was working. The support guy made many efforts to set up a training session, but by the time we found a convenient time the program had pretty well explained itself.

Cons

When a schedule is published it would be nice to have some way of confirming that the information was received by everyone.

Review Source

DS

Daniel S.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Couldn't be happier"

December 2, 2016

5.0

I love 7 shifts! Very easy to use and gives the ability for a more "hands-off management" with the employ and shift pools.

Pros

Easy to use. Allows real time updates and mulitfunctional

Cons

The template setup is a bit clunky

Review Source

VR

Verified Reviewer  
  
Architecture & Planning  
Used the software for: 6-12 months

### "really good for restaurants"

October 30, 2015

5.0

I've used a few different employee scheduling products but a friend of mine had recommended 7shifts. It's catered 100% to restaurants and it shows. It allows me to have control over labor costs in real-time, integrates with my touch bistro POS and their customer support is awesome!!!

Pros

\* Point of sale integration. \* Easy to use. \* Focused on restaurants. \* Staff and manages love it.

Cons

\* Doesn't have a training app integration or check list.

Review Source

VR

Verified Reviewer  
Manager  
Hospitality  
Used the software for: 6-12 months

### "The truth"

November 5, 2020

5.0

Pros

The ease of the interface; the programming is very accessible

Cons

too much interference and information. Streamlining the network will improve functionality

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review anonymous person!

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