# Page 42 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 42 - Reviews of 7shifts

## Showing most helpful reviews

Showing 1026-1050 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RV

Richard V.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great Customer Service"

April 5, 2019

5.0

Your company has been very easy to work with - Thank you for all your support!

Pros

easy to use - easy integration wit Touchbistro

Cons

i have not found any cons with this software as of yet.

Review Source

Response from 7shifts

April 8, 2019

Thanks for the review Richard! Our entire team appreciates your kind words. We take customer support seriously, so we're thrilled you notice it. We look forward to continuing to provide you and your team exceptional service :)

BL

Billy L.  
GM  
  
Used the software for: Less than 6 months

### "I small learning curve from my previous software but it is easy to navigate and self teach."

June 26, 2017

5.0

Pros

The shift Pool for employees is an easy tool to minimize my involvement in shift trades. I can simply choose to approve or deny.

Cons

I dont like the new update that changes the group order in which employees are listed for the scheduled week.

Review Source

Response from 7shifts

June 26, 2017

Hey Billy, thanks so much for the review! Glad to hear the 7shifts continues to be valuable for Clean Juice. In regards to the way employees are listed, it sounds like you are viewing the schedule in the List by Role view, but you can change that easily by going to Layout at the top right of the schedule. We will contact you directly to give you a hand in switching that! :)

LB

Lissa B.  
Executive Secretary  
Hospitality  
Used the software for: 1-2 years

### "7shifts is a fantastic product"

November 28, 2019

5.0

Pros

Easy to use, and easy to keep tabs on everyone. Love the time clocking feature

Cons

I don't have anything bad to say.

Review Source

Response from 7shifts

November 28, 2019

Thanks for the review Lissa. We're happy to hear that you enjoying having time-clocking integrated with your scheduling. Cheers!

KW

Kyle W.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Love the app, make scheduling so much easier. "

June 22, 2017

5.0

Pros

The fact that all my employees are on the same page with the schedule, they have more control of there time.

Cons

I would love to see the employer side be more app based than online. I do like the new features in the app as well. Would also love to copy and paste times.

Review Source

Response from 7shifts

June 26, 2017

Thanks for the review Kyle. Great to hear that your staff are now in-sync with the schedule and they feel like they have better control over their shifts. Also, thanks for the feedback on the app. We're currently working on some great new functionality that will mirror what you see in the web app. Look for that coming soon!

SR

Stephen R.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Functional and easy"

November 30, 2016

5.0

You could not be a tech savvy person, and still be able to use 7shifts. I would recommend it. Very nice to keep the staff accountable, and the management knowing who is working.

Pros

Easy to use

Cons

New views are weird

Review Source

KH

Kent H.  
General Manager  
  
Used the software for: Less than 6 months

### "Not very user friendly. "

June 23, 2017

4.0

Pros

The app. Other than that and it calculates labor dollars not much else I like about the program. To hard to use.

Cons

To hard to assign shifts and move them. Sometimes they float back to where the were. Also after making changes no need to save it just accepts all changes. In case you want to put back to normal you can't.

Review Source

Response from 7shifts

June 26, 2017

Hi Kent, thanks for the review. Also, thanks for the feedback about shift assignments. We¿ll be in touch with you directly to better understand what is happening when you are drag/dropping shifts. We want to ensure that your experience is top-notch.

TM

Tori M.  
Server  
Restaurants  
Used the software for: 6-12 months

### "7-shifts"

November 12, 2020

4.0

Pros

The product has easy use and is user friendly.

Cons

Constant notifications, but not notifications for when someone picks up your shifts.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Tori!

WG

William G.  
  
  
Used the software for:

### "Great for multiple locations"

December 1, 2016

5.0

We haven't been using the software for very long, but it has already made our lives a LOT easier. Using prior schedules or saved templates makes multiple location scheduling a breeze. We keep finding new features to make the process more efficient. Track individual hours, track time off requests(and limit them to 1 week notice without mgr override), labor restrictions based on site or department. Really love this software. Once we fine tune the schedule, publishing notifies everyone scheduled immediately. Employees can offer a shift to he picked up, and the employee picking it up is added to the shift and held accountable. Scheduling changes once posted... All affected are notified. Phone apps mean everyone can see what they work(and who they're working with). Zero complaints to date, and customer service is quick to answer and walk us through features as we learn to do more.

Review Source

KW

Kelsey W.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "HUGE time saver and made scheduling across multiple locations possible"

March 10, 2015

5.0

Pros

It has so many additional functions than other scheduling software that we've tried, and every time I think of a feature that would make it even better, they have taken my feedback and have worked on adding it!

Cons

There have been some issues pulling hours for payroll, which is time consuming and frustrating. But they've always been responsive in helping get them sorted out.

Review Source

KM

Kyle M.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "7 shifts is great "

November 23, 2018

5.0

Great experience. Would recommend to anyone

Pros

Ease of use. Great flexibility with employee scheduling options

Cons

All great 0 issues. The only thing I would add is an option to have certain days not able to be taken off once a certain number of employees request

Review Source

Response from 7shifts

November 28, 2018

Thanks for the review Kyle. We love hearing that 7shifts is flexible enough for your operations over at JetsPizza!

LC

Lesley C.  
Store Manager  
Food & Beverages  
Used the software for: 6-12 months

### "My Title "

November 30, 2016

4.0

Apple use is the best, android. .....needs some work still.

Pros

Keeps me logged on

Cons

Android app needs to be more user friendly

Review Source

TT

Turner T.  
Bartender  
Food & Beverages  
Used the software for: 6-12 months

### "Bartender Review"

November 5, 2020

4.0

It has been okay

Pros

It is much easy to drop and pick up shifts.

Cons

Nothing so far. Everything had been exactly as I had hoped

Review Source

Response from 7shifts

November 6, 2020

Thanks for the review Turner!

Jamie M.  
Director of Technology  
Events Services  
Used the software for: Less than 6 months

### "Forget calling in for schedules!"

April 8, 2019

5.0

Pros

Easy to use, great feature sets, easy for users to set up

Cons

Can show a little too much information to other employees by default

Review Source

Response from 7shifts

April 8, 2019

Thanks for the review Jamie! We love hearing that we've helped eliminate folks calling in to get the schedule. Helps make everyone faster and more efficient. Let us know if there is ever anything we can help you with!

GB

Greg B.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Best scheduling software out there"

October 4, 2016

5.0

7shifts makes scheduling so easy. All of the features I want are included and it's very easy to use. I don't know what I would do without it!

Pros

The mobile app for my staff.

Review Source

DG

Daniel G.  
General manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Easiest software"

November 5, 2020

5.0

Pros

Ease of use, layout, ability to communicate with staff included

Cons

Nothing, it was relatively simple to set up and use, all my managers figured it out without training

Alternatives considered

[Sling](https://www.capterra.com/p/142542/Sling/)

Review Source

Response from 7shifts

November 6, 2020

Hot dang! Thanks for the review Daniel. Hearing that your team was able to pick up 7shifts without needing training is a high compliment, so thanks for the feedback.

rC

recep C.  
Network Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "7shifts"

February 11, 2023

4.0

Pros

With this application, I can easily and comfortably plan my studies.

Cons

There is no edit button. Therefore, a report must be completely deleted and rewritten if there is an error.

Review Source

TT

Terence T.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Gets the job done."

November 6, 2020

4.0

Pros

I love the user interface and experience. Its beautifully designed and simple to use. Messaging was very streamlined as well.

Cons

Some things were a hassle for certain demographics, such as student workers with different availability and needing to approve it. Apart from that, its simple and does the job.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Terence!

KR

Katy R.  
Retail Manager  
  
Used the software for:

### "7shifts helped us grow our business!"

January 6, 2016

5.0

Within one year, our business grew from 1 Café with 15 staff to 3 Cafés and almost 50 staff, and we couldn't have done it without the help of 7shifts. Before working with 7shifts, scheduling was one of our biggest headaches! Using paper and spreadsheets was such a time-drain, with communication breakdowns resulting in staff missing shifts and ultimately, impacting our customer experience. Scheduling is faster, easier and more responsive. The relationship between management and staff has improved as communication has improved. Staff feel empowered and involved, and managers feel equiped with information to make scheduling decisions when a crisis hits. Time clocking has changed the way that we calculate paychecks, saving us time and money. The customer service at 7shifts is swift, friendly and helpful - sign up for a trial and meet their team!

Review Source

LA

Louise A.  
  
  
Used the software for:

### "Best scheduling app on the market"

November 30, 2016

5.0

I've researched countless scheduling apps and none come close to the 7 shifts app. The cost is relatively low compared to other programs for the number of employees included. Great ease of use without sacrifing many features. Very good customer service. Our staff is very happy utilizing the app and as an employer it has saved me tons of time and frustrations. My only concern with the app is the event calendar. I subscribe to one of the lower tiered packages and I really miss out on the event calendar. It is a feature I feel should be included in every paid package. All in all though a great app.

Review Source

DK

David K.  
Assistant general manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great application"

November 10, 2016

4.0

The app is very easy to use and easy to train people to use. The staff is always super friendly and helpful if you have any questions or concerns.

Review Source

DC

Dominic C.  
Management  
Food & Beverages  
Used the software for: 6-12 months

### "Effective "

October 31, 2018

5.0

Pros

Schedule building is a breeze and then available through the app.

Cons

Better POS integration would be a great benefit.

Review Source

KL

Kevin L.  
Owner  
  
Used the software for:

### "Critical to business operations"

May 20, 2016

5.0

I own two restaurants - one, a 200-seat music venue, and the other a small but high-volume bakery. Before 7shifts, I was constantly fielding emails with time off requests, scrambling to find coverage for shifts, and worrying about whether everyone had the latest version of the schedule (which often ended up as schedule\_v16.xls). 7Shifts has completely changed the efficiency of my businesses and changed the way I personally spend time managing employees. It's even allowed me to identify key shifts and figure out the exact hours when I need to have certain roles arrive for work. I haven't tried any of the competing apps out there, but I will say that this app is so much better than any manual scheduling methods - total lifesaver!

Review Source

Response from 7shifts

May 20, 2016

Great to hear, Kevin! If you need a hand with anything else, please don't hesitate to let us know :)

WS

Wyntre S.  
Cashier  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Product"

November 10, 2020

5.0

Pros

I like that it is clear and easy to use.

Cons

Sometimes it lags when I am trying to use it.

Review Source

Response from 7shifts

November 16, 2020

Thanks for the review Wyntre!

JB

JENNIE B.  
Concept Lead  
Restaurants  
Used the software for: Less than 6 months

### "Great North"

January 9, 2020

4.0

Pros

Ease of staff switching shifts and scheduling

Cons

Would love to be able to pull more reports for labor

Review Source

Response from 7shifts

January 10, 2020

Thanks for the review Jennie! Also, thanks for the feedback on reporting. I have passed this along to our product team in order to analyze and look at what other types of labor reports we can provide you.

RS

Rois S.  
CEO  
  
Used the software for:

### "Great Timekeeping, Scheduling and Employee Communication Software!"

January 4, 2016

5.0

The 7shifts has helped our company by improving the way we do the scheduling. The ability to do the scheduling according to sales has saved us money and time. The time clocking system gave us an electronic way of doing our payroll which employees find very useful. The ability of the employees to see their times scheduled and times worked is very valued by all of us. Too many nice features to mention. I am also a teacher in hospitality as well as a restaurant owner. I compared the different time scheduling software available in the market today that are used in many other restaurants by my students and I found out that the 7shifts is much better and more economical than the rest.

Review Source

Response from 7shifts

January 5, 2016

Rois, thanks for taking the time to review us! Given that you're a teacher in hospitality helps validate our product focus in restaurants.

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