# Page 43 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 43 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

[View alternatives](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/alternatives/)

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Last updated March 13th, 2026

# Page 43 - Reviews of 7shifts

## Showing most helpful reviews

Showing 1051-1075 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Cary W.  
Bar Manager  
Restaurants  
Used the software for: Less than 6 months

### "Not too shabby"

October 30, 2018

4.0

It’s been good for our staff

Pros

I like the ease of use for staff and management

Cons

Not being able to separate management teams for coverage. Example: As bar manager of a restaraunt I only want to see bar shifts and requests not all staff.

Review Source

Response from 7shifts

November 2, 2018

Thanks for the review Cary :)

JB

Jordan B.  
Bartender  
Food & Beverages  
Used the software for: 2+ years

### "Review"

November 13, 2020

5.0

Optimal

Pros

Easy to use and simple one touch use to see when you work

Cons

Messaging feature is okay but not the best

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Jordan!

CM

Cassie M.  
manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Absolutely necessary for any size business"

November 8, 2018

5.0

The setup process was a breeze. Working with reps was such a positive experience. I felt like he was always available to assist me and was always knew the answers to questions immediately.

Pros

7shifts saves me so much time when building my weekly schedule. All the information I need is right at my finger tips and I don’t need to be looking through a request off book. So much less room for error

Cons

no cons that have come up at this point

Review Source

Response from 7shifts

November 13, 2018

Thanks for the kind words Cassie! Really appreciate it :)

AW

Aaron W.  
Executive Chef  
  
Used the software for: Less than 6 months

### "Platform and customer support has far exceeded expectations. Software saves me so much time."

May 25, 2018

5.0

Pros

Scheduling staff has never been so straightforward. Budget and costing is easily managed and ALL confusion between staff and management is completely eliminated.

Cons

Nothing negative to report at this time. Experience so far has been 100% positive and exceeded expectations and experience with comparable software.

Review Source

Response from 7shifts

October 1, 2018

Wow, thanks Aaron. We are happy to hear that 7shifts has exceeded your team's expectations and we're happy to work with you and the team at Ebenezer Foods.

JR

Jeff R.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Has made schedule writing easier"

June 22, 2017

5.0

Pros

Ability of staff to trade shifts, give up shifts and request times off. Makes it a lot easier when filling in the names to fill a shift from template

Cons

Make it easier to print daily lineup and schedule. Too many clicks in order to bring up the PDF which then required additional clicks

Review Source

Response from 7shifts

June 26, 2017

Hi Jeff, thanks for the great review! You will be happy to know that we¿re going to be working on making it much easier to pull up and print your daily schedule - thanks for bringing it up.

MH

Marilyn H.  
Financial Msnaget  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Ease of use"

November 30, 2016

5.0

Very easy to schedule staff, send messages to all staff or individuals . Very funuctual fur my business

Review Source

VR

Verified Reviewer  
Director of culinary services and hospitality  
Food & Beverages  
Used the software for: Less than 6 months

### "Bill Hogan &shifts review"

October 30, 2018

5.0

Pros

Easy to understand , easy to set up and use

Cons

not as many bell's and whistles as other software, but great value

Review Source

Response from 7shifts

November 2, 2018

Thanks for the review Bill! Thrilled to hear that 7shifts is easy for you and your team to use.

AT

Allison T.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Very satisfied!"

October 4, 2016

5.0

7shifts has been a huge help in creating schedules and keeping track of employee availability. It is super convenient and easy to learn. Excellent tutorials for management and employees. I wish there was a little more consistency between the mobile app and the online app, especially the messaging/communication part of the app. Otherwise, it's very helpful!

Pros

It is easy to learn and very functional.

Cons

The messaging system is different online and on the mobile app. It's also confusing.

Review Source

KB

Kendall B.  
Restaurant Manager  
Food Production  
Used the software for: Less than 6 months

### "Great system! "

February 18, 2020

5.0

Pros

We use 7shifts for our work schedule at the restaurant that I work for, and it’s great! Very user friendly.

Cons

Sometimes I feel like the app lags a bit and needs consistent refreshing.

Review Source

Response from 7shifts

February 19, 2020

Thanks for the review Kendall!

JJ

Jon J.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "GM Response"

November 22, 2019

5.0

Pros

Ease of use for all employees and managers. Has a lot to offer for controlling daily operations and weekly planning.

Cons

there are a few things that can be tweaked to better view schedules

Review Source

Response from 7shifts

November 25, 2019

Thanks for the review Jon!

CB

Chris B.  
GM  
Restaurants  
Used the software for: Less than 6 months

### "7 Shifts works for me!"

January 24, 2019

5.0

Pros

The messaging capabilities are great. Having the schedule on your phone is awesome.

Cons

The scheduling is a bit clunky. I'd like to be able to make a template into which I can drag and drop employees.

Review Source

Response from 7shifts

January 25, 2019

Thanks for the review Chris! We love hearing how great communication changes the game for restaurants. And thank for the feedback on the scheduler creator. We are going to be putting a TONNE of work into it this year to make it even better for you.

CM

Cameron M.  
Company Administrator  
  
Used the software for:

### "Great decision to go with 7shifts"

December 30, 2015

5.0

Using 7shifts is one of the best decisions our company has ever made! It makes us more efficient and more organized. Our employees love it because they have constant access to their schedule, the ability to submit time-off requests, update their availability, and trade shifts. From a management perspective we have gotten rid of all paper in regards to scheduling. The scheduling process has been simplified. This is an easy to learn and easy to implement solution. It is also very affordable. All the great features can't be explained in one review. Sign-up a for a free trial and explore it yourself!

Review Source

Response from 7shifts

December 30, 2015

Thanks Cameron! Being that you were one of our first multi-unit operators, it means a lot that you've stuck with us all of these years!

AL

Adi L.  
Information Systems  
Restaurants  
Used the software for: Less than 6 months

### "7 shifts = life"

September 27, 2018

4.0

Its great! We didn't have much time to go over training with the staff and they all picked it up in no time! easy to use and is saving us MONEY!!!

Pros

The forecasting of sales and real time integration

Cons

Probably the Interface of the app, wish it mirrored the website

Review Source

Response from 7shifts

October 3, 2018

Adi, thanks for the great review! The title "7shifts = life" filled our hearts with joy haha. We're excited to hear that your staff are adopted it with ease, and best of all, it's saving you money :)

KC

Katie C.  
Assistant  
  
Used the software for: Less than 6 months

### "support team has been such a great help and so wonderful to work with."

May 17, 2018

5.0

Pros

Its easy to use and if i didn't understand something my rep was very helpful and went through things more than once.

Cons

I have nothing bad to say about the program nor the employees. Highly recommend to anyone that is considering using the program 7Shifts.

Review Source

Response from 7shifts

October 1, 2018

Awesome! Thanks for the review Katie. Our support team is world-class so we're thrilled to hear they have been able to provide you with top-notch service.

szaR

syed zaheer abbas R.  
sbm  
Insurance  
Used the software for: I used a free trial

### "review "

December 21, 2022

5.0

excellent

Pros

the most user friendly software its easy to use

Cons

nothing its the best software i like it most.

Review Source

VR

Verified Reviewer  
Product Manager  
Financial Services  
Used the software for: Less than 6 months

### "Manage your day!!!"

October 5, 2016

4.0

Great app for our purpose which is to offer our employees an app to view and manage their schedule plus it is mobile and on the go way to manage your day.

Review Source

LF

Lauren F.  
GA  
  
Used the software for: 6-12 months

### "Great and easy "

June 22, 2018

5.0

Pros

Super easy to use. has great options and tools for posting shifts and requesting time off. works efficiently.

Cons

Never had an issue with this software although I have encounter others that have more features for free

Review Source

Response from 7shifts

October 1, 2018

Hi Lauren, thanks for the review! We're happy to hear that 7shifts is efficient and works well for you. We're always adding new features to increase the value our customers get.

TS

Trevor S.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Good value for the money - support is great"

April 11, 2017

4.0

I was tasked with choosing a scheduling app for our company and narrowed it to 7shifts and 1 other. 7shifts does everything I need and was lower in cost than others. Easy to use and teach to others. Would recommend highly.

Pros

Easy to use Good value Great support

Cons

A few minor things I wish it could do like scheduling minimum pars for each position

Review Source

Response from 7shifts

April 11, 2017

Thanks for the review Trevor! Our entire team really appreciates it.

RR

Rick R.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "7 Shifts works!"

May 10, 2019

5.0

Pros

Easy to use. Auto notification. Time off requests on the app. Ot warnings. Copy previous week for future weeks

Cons

No dislikes at this point in time. Good software

Review Source

WL

William L.  
Operations advisor  
Food & Beverages  
Used the software for: Less than 6 months

### "Awesome customer service"

July 31, 2019

5.0

Pros

Ease of use, the software was really easy to understand.

Cons

No glaring issues - implementation to staff

Review Source

Response from 7shifts

August 6, 2019

Thanks so much for the review William!

DS

Denise S.  
  
  
Used the software for:

### "Welcome to the future!"

December 1, 2016

5.0

7shifts is an incredibly intuitive software. Switching a large part-time staff over from pen and paper scheduling seemed a daunting task. However, once I started fiddling with 7shifts, everything started to fall into place! I schedule front of house staff at a large theater, and some weeks there are over 100 shifts to fill- all different time lengths, floors of the building, and required skill sets. 7shifts allows me to color code roles, assign levels of experience, and auto populate templates with everyone's availability. And the convenience of all the information and ability to switch shifts contained in an app is amazing. I'm loving this software so far.

Review Source

JW

Joe W.  
  
  
Used the software for:

### "Big time saver"

December 2, 2016

5.0

This is really great software. It significantly reduces management hours on dealing with schedule changes, time off requests, etc. We could never go back to paper scheduling again. This is one of the more reasonably priced options out there and the customer service is second to none. On more than one occasion, we asked them to add certain features or adjust functionality on their software, and they did just that. That kind of personalized customization is unheard of, and it's one of the reasons we really like these guys. They listen to you, they work with you, they don't rip you off with their pricing, and most importantly, their software is top notch.

Review Source

BM

Benjamin M.  
Kitchen team lead  
Food & Beverages  
Used the software for: Less than 6 months

### "Ease of online scheduling with some downsides"

November 13, 2020

4.0

Pros

Can submit availability/time off anytime from app or site.

Cons

The app is a little buggy, if I show up early it lists me as no show and if I'm one minute late marks me late.

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Benjamin! I would recommend you talk to your manager about being marked as a "no show" this is a setting they can change to give you a grace period for when your shift starts.

KQ

Kadie Q.  
GM  
Restaurants  
Used the software for: Less than 6 months

### "7shifts Review"

January 4, 2019

5.0

Pros

the integration with our POS system and the reports it allows us to run.

Cons

Iike the software overall, I think the job syncing could be done automatically and not manually.

Review Source

Response from 7shifts

January 7, 2019

Thanks for the review Kadie! We love hearing the value our Toast POS integration brings to your restaurant. We'll definitely see what we can do to automate syncing of information going forward.

WM

WILLIAM M.  
Chef  
Restaurants  
Used the software for: Less than 6 months

### "Sharing information"

October 30, 2018

5.0

Time off requests and schedule conflicts are easy now

Pros

The ease of use of 7shifts both with scheduling and communication.

Cons

I wish that information sharing between 7shifts and cake was easier. From my understanding they are all sysco products. It would be nice for it to share with sysco information as well

Review Source

Response from 7shifts

November 2, 2018

Thanks for the review William! :)

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