# Page 44 | 7shifts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is 7shifts the right Employee Scheduling solution for you? Explore 1211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews

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7shifts

4.7 (1211)

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Last updated March 13th, 2026

# Page 44 - Reviews of 7shifts

## Showing most helpful reviews

Showing 1076-1100 of 1211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Cheryl W.  
Culinary Arts Instructor  
Food & Beverages  
Used the software for: Less than 6 months

### "very simplistic yet detailed scheduling software"

August 18, 2017

5.0

love the program, i use it as a classroom tool to teach time management and accountability to high school students, and they love it

Pros

app for program, ease of use for user, integrated with pos systems. great real time data, can print

Cons

was unable to figure out how to do multiple shift adjustments, would like to see more features for non profits

Review Source

ZM

Zoe M.  
  
  
Used the software for:

### "Fantastic software"

November 30, 2016

5.0

7shifts is absolutely fantastic! Aside from the ease in writing and alerting staff to their schedule, there are several other features that make this software stand out for me. Namely, the ease with which we can communicate with staff and they can communicate with each other, the simplicity in getting shifts switched and covered, and the efficiency with which people can request time off and adjust their availability. On top of this all, the different ways to visualize everything make it that much better performing. Customer support is extremely responsive and flexible--they have more-or-less made dreams come true in altering and updating functions.

Review Source

BS

Bernie S.  
General Manager  
  
Used the software for: Less than 6 months

### "So far I like it and my employees like it"

July 4, 2017

5.0

Pros

Being able to get it to my employees electronically.

Cons

I cannot show an employee in 2 different positions. ie If the cook and cashier, they can only be listed with one of the two groups, not both.

Review Source

Response from 7shifts

July 5, 2017

Hi Bernie, thanks so much for the review. Our whole team really values the feedback and we are excited to hear that your staff love the apps. Cheers!

SD

Sam D.  
  
  
Used the software for: 1-2 years

### "null"

October 5, 2016

4.0

Review Source

SS

Samantha S.  
  
  
Used the software for:

### "7Shifts Rocks!"

November 4, 2016

4.0

Prior to 7Shifts, we were still hand writing schedules and using (not successfully) ScheduleFly as our application. After some extensive research for online sites/apps that cater specifically to the restaurant industry (small pool there), we found 7shifts. And...yay! 7Shifts has been such a resourceful tool for our business and has made our scheduling and HR processes more organized and efficient! The app is extremely user friendly and offers several ways to communicate to our staff. Being that communication is imperative in this industry, we LOVE that! Thank you for continuing improve the site/app by listening to our needs and feedback!

Review Source

CN

Carly N.  
Strategic Growth Manager  
Computer Software  
Used the software for: 6-12 months

### "The Absolute Best Scheduling Company"

July 19, 2021

5.0

7shifts employees are always very friendly and easy to work with.

Pros

This system is so incredibly intuitive and easy to use for small and large businesses. Their user interface almost makes scheduling fun!

Cons

Whenever there is a problem or bug, 7shifts support team is always ready to help and try to improve their product.

Review Source

Response from 7shifts

July 20, 2021

Thank you so much Carly! We appreciate your feedback and kind words. "The Absolute Best Scheduling Company" is very high praise and look forward to exceeding your expectations for years to come. Cheers!

DR

Dan R.  
VP  
Food & Beverages  
Used the software for: Less than 6 months

### "WORST CUSTOMER SERVICE!"

January 9, 2017

2.0

I have been using the product for the last 5 months. The lie and say they will get back to you on the weekends. I have called for support on many Friday afternoons and Saturdays and don't hear back until Monday. I suggested they change the language to say Mon-Friday support but they refuse and said they are going to hire someone to help at some point.

Pros

Easy to set up

Cons

POOR service

Review Source

AS

Andrew S.  
Assistant manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Love Using 7shifts"

November 3, 2016

5.0

I enjoy using 7shifts. We have been using it since May. It helps me keep my labor in line. Having access to control the schedule from my phone helps greatly in the digital age. Also, helping to communicate with my staff on the fly on the app makes running my store more efficiently.

Pros

Ease of use. Top notch customer service. They actually listen to me.

Review Source

AC

Ashley C.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Great service"

September 1, 2016

5.0

They have been great to walk me through any and all questions I have they checked in on me during my free trial to make sure I was getting the hang of it.

Pros

Ease of use.

Cons

That it's based out of Canada and we have to tell our bank every time our bill is due because the bank wants to decline a foreign transaction. Not 7shifts fault.

Review Source

dC

dave C.  
owner  
Restaurants  
Used the software for: 6-12 months

### "good"

October 30, 2018

5.0

Pros

easy to use, easy to track labour and very user friendly for staff

Cons

nothing really, the switch to 7shifts has been great. better timeclocking control would be helpful

Review Source

Response from 7shifts

November 2, 2018

Hi Dave, thanks for the review. We love nothing more than to hear that 7shifts is working for you, especially when switching from another scheduling tool. Cheers!

JS

Johnny S.  
  
Food & Beverages  
Used the software for: Less than 6 months

### "Doesn't get much better"

September 2, 2016

5.0

I've used other software for scheduling, 7 shifts is by far the best. It has helped with my payroll and peace of mind

Pros

Very easy to set up and add employees, it you get the premium package the payroll percentage is very accurate

Cons

A little pricey, but, you get what you pay for

Review Source

Response from 7shifts

September 6, 2016

Thanks for the feedback, Johnny!

vD

vito D.  
General. Mnager  
Management Consulting  
Used the software for: 1-2 years

### "Excellent and great"

December 1, 2016

4.0

Very good and effective about the program is a great and better then any other program I find this one one of the easiest the work for

Pros

Easy

Review Source

JM

Jess M.  
  
  
Used the software for:

### "Best Restaurant App by far"

November 30, 2016

5.0

Wish it was easier for me to edit schedule from the iOS app but other than that and a lack of being able to sort the time sheets in app by anything other than last name, first name it's perfect. When I had issues they spent lots of time helping me get setup via the phone. They called me. None of that call tree press 1 wait 30 mins BS.

Review Source

SB

Stewart B.  
Brewery Operations Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Review"

November 12, 2020

4.0

Pros

Ease of use, Ability to see employees schedule at multiple venues

Cons

Can't get the program to stop sending me text messages of upcoming shifts

Review Source

Response from 7shifts

November 18, 2020

Thanks for the review Stewart! You can disable text messages for your upcoming shifts here: https://support.7shifts.com/article/101-notifications

PR

Pia R.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "FANTASTIC!!!!"

December 19, 2018

5.0

I love my sales girl....Always helpful and patient

Pros

Ease of use and the great support. Why 40 min?

Cons

Nothing... everything works well with my company.

Review Source

Response from 7shifts

December 20, 2018

Thanks for the kind words Pia! I passed along your praise to your rep, Hailey. We're always happy to help our fantastic users like yourself :)

KL

Kelly L.  
  
  
Used the software for:

### "Very functional app "

November 30, 2016

4.0

7Shifts has made some changes in the last year that have tremendously increased usability and functionality. Other programs we've looked at are about twice as expensive. The one feature that I would like to see is a function that lets the scheduling manager know when a person has seen shift updates or changes.

Review Source

CH

Chelsea H.  
  
  
Used the software for:

### "This software is quick and efficient! Helps save scheduling time and records labour. "

January 4, 2016

4.0

Customer Service is always up to par and eager to help with any issues that may arise. They also inform us ASAP of any changes they make. Scheduling is not quite as easy as the click of a button as the software sometimes schedules multiple shifts for one person on the same day.

Review Source

Response from 7shifts

January 5, 2016

Chelsea, glad to hear it's saving you some time! I know Jay has been working closely with you to make sure you're setup in the best way possible. Jay will be reaching out to you in regards to scheduling multiple shifts for one person. We'll get to the bottom of this!

EM

Erin M.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "7shifts Review"

November 7, 2018

4.0

Our rep was great

Pros

All of the features, easy to manage availability

Cons

Difficult to view the full schedule without scrolling up and down when you have employees in multiple roles. There is no support on the weekends

Review Source

Response from 7shifts

November 16, 2018

Thanks for the kind review Erin!

SC

Stephanie C.  
owner  
  
Used the software for:

### "So glad we are using 7Shifts!"

January 5, 2016

5.0

Using 7Shfits has made things easier for all levels of our employees. Our managers find it easier to track labor costs, and the software is extremely easy to use on a daily/ weekly basis. Our employees find it so easy to look at their schedule, in addition to looking for any messages or announcements. Overall, the communication is easier and more effective because everyone knows exactly where to look for company news. The customer service has been excellent! Jay is always available for questions, and has been great at training our managers.

Review Source

SW

Sophie W.  
  
  
Used the software for:

### "Red Dot Coffee Company & 7 shifts"

December 5, 2016

4.0

For the first 6 months of being open, we have been using 7shifts for all of our scheduling needs. It has saved us significant time and we are glad to be using it. We are a coffee shop, so scheduling looks different than it would for a restaurant. We don't use all of the features, and Im sure there are features we could be using that I don't know about.

Cons

I wish there was a tutorial that took you through all the features - if it was specific to a non-serving restaurant that would be even better!

Review Source

MM

Morgan M.  
Owner  
  
Used the software for:

### "Great Scheduling Software & Very Easy to Use"

January 6, 2016

5.0

After researching scheduling apps for my business, 7shifts proved to be the best and easiest to use. Customer service is outstanding - I was walked through the whole setup (they set it all up for me based on a simple scheduling template I had been using). My employees love it and it's made my scheduling time much shorter. They seem to be constantly improving and developing new features - all of which, I'm certain, will be helpful. Most important, they offer different packages based on the business's needs and all are well-priced.

Review Source

RP

Richard P.  
  
  
Used the software for:

### "7shifts made scheduling easy and fun."

November 1, 2016

5.0

The 7shifts app and website has made it easier to schedule my 50 plus employees and it allows them to take control of their own schedule using the various features. I checked other products but none works as well for my restaurant as 7shifts. My favorite part is the companion 7punches app which allows my employees to clock in using a smart phone or tablet at the restaurant location. No more adding up hours by hand when it is time for payroll. Do yourself a favor and give it a try for the free 2 week trial.

Review Source

JH

Jim H.  
General Manager  
  
Used the software for:

### "7shifts review"

January 5, 2016

5.0

We started using this software in Nov of 2015. My staff and I are in love with the software. It has changed scheduling from a week to week nightmare into an interactive pleasure. I can copy & paste schedules, which greatly reduces the amount of time needed for scheduling, and my staff can swap shifts as needed with ease. The best part is that all swapping has to come to me for approval, which means I stay in control. The app is easy to use and everyone was quick to learn how to use it. A winner !!!

Review Source

TA

Tamra A.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "toast"

September 28, 2018

5.0

the alerts are the best

Pros

I think its pretty easy to use, I like the app

Cons

I cant block days from being requested off, It doesnt alert me as a manger when someone puts a shift up for grabs

Review Source

Response from 7shifts

October 4, 2018

Thanks for the review Tamra!

KO

Kelly O.  
  
  
Used the software for:

### "Central Communication Source"

November 30, 2016

5.0

Gone are our days of arguing over missed vacation request sheets... 7Shifts finally has our staff of 40+ on the same page!! Its now easy to hold employees accountable for their time off and availability requests and be able to see, on a calendar, what our staffing situation looks like! We have been able to better manage and track "schedule swaps" with the shift pool portion! I also LOVE the announcement feature that allows me to deliver the same message to all employees in a time sensitive way!

Review Source

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