# PL Rating Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PL Rating the right Insurance Rating solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123046/PL-Rating/reviews

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PL Rating

4 (14)

[View alternatives](https://www.capterra.com/p/123046/PL-Rating/alternatives/)

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Last updated March 13th, 2026

# Reviews of PL Rating

Ease of use

4.0

Customer Service

3.7

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michelle F.  
Maintenance Coordinator  
  
Used the software for: 2+ years

### "The easiest way to get comparable insurance rates"

May 8, 2018

5.0

I used it when I worked at an insurance agency for 8 years and it was very beneficial when giving rates to my clients and finding the best value and coverages for them.

Pros

This was a life saver when I worked in insurance. You plug in all your customer's information including information about their homes/vehicles - whatever you are quoting and it runs reports and gives you accurate rates for all the products you are putting together. Unless you were given false information, the prices quoted are fairly accurate.

Cons

The reports take a little long to run and sometimes the communication between the program and the insurance company's rating software can take a while to connect - but overall, no major cons.

Review Source

VR

Verified Reviewer  
Commercial Lines Producer/CSR  
Insurance  
Used the software for: 2+ years

### "PL rater - a convenient way to quote all your PL companies in 1 place. "

November 13, 2019

4.0

I love how convenient it is and all the companies are in one place. You just have to enter all of the information once and be done with it. They should have this with commercial lines.

Pros

The best part of PL rater would be quoting all of the companies in 1 place. It is pretty easy to use, and super convenient. You do not have to go to the 30 different companies each and quote everything over and over again. I also love the Single sign on. I also like that from our agency management system you can connect right to PL rater with the info used in our system.

Cons

If i didn't have the single sign on, I would be so frustrated. It is also annoying if you enter the claims in the PL rater, and then go to the company you picked and run the reports the claim is now on there twice. Also, I think the company question portion should be a list of all the questions once. Most companies repeat the questions and you have to answer the same question 30 times. It actually prevents me from clicking on ALL of our companies because i don't want to sit there and answer the same questions over and over again. have a list of questions and if a company doesn't need that question that it just doesn't transfer to there website.

Review Source

BD

Brittany D.  
Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "Helpful but not the best"

April 22, 2021

3.0

Overall I would say it is a helpful tool to use when working on quotes with multiple carriers but there is a lot of room for improvement with the accuracy of rates provided in the rater system. It does give the individual carrier specific questions to input which is helpful but it would be even more useful and speed up the workflow process if the rates were the same as what you'd get when quoting directly in the carrier system.

Pros

Overall I like the ability to use the rating system to work up quotes with a number of different companies at once - it helps speed up the process when trying to see policies and gives us a point in the right direction to see what the best company to place the customer with.

Cons

The cons with the use of this system is that the rates generated with the varies companies it's set up with aren't always the most accurate. Overall I find that most times when I launch into the actual carriers website I have to tweak the quote a little bit and end up with a different rate than provided in PL Rater. More often then not the rate is a little higher once in the carrier site then what what quotes in the rater but generally the range of rates provided are still in a similar order as to who is most expensive vs. least expensive so it gives you a direction to move in but could be better on accuracy. Another thing I find is that the underwriting feature when pulling prior history is inconsistent. It will randomly pull when there are prior claims or violations but more often doesn't pull anything when it should be running that information on every quote.

Alternatives considered

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

Reason for choosing PL Rating

We ended up choosing PL Rater because the rating availability of the carriers we work with along with the integration options with our management system we are using.

Review Source

Samuel M.  
Agent  
Insurance  
Used the software for: 2+ years

### "Excellent Comparative Rater!"

February 2, 2021

5.0

Pros

PL Rater is very easy to use and it allows you to get a quote in no time!

Cons

Companies often update their underwriting and that can sometimes lead to an inaccurate quote. The software is updated often though, so it’s not very common that the issue arises.

Review Source

LN

Lacey N.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "Easy and Simple"

March 26, 2021

5.0

We love it. So many integration options and the admin settings are easy to understand and navigate.

Pros

Admin settings are very easy to navigate. Carrier log-in is pretty simple and takes just a few minutes to set up. Integration to our CRMS is so nice.

Cons

Some people either do not know/ want to give their address from 3+ years ago. We should be able to over ride this instead of putting the incorrect amount of time in that section,

Review Source

TT

Trina T.  
agent  
Insurance  
Used the software for: 2+ years

### "Sometimes good - not often"

August 4, 2022

2.0

I do not like it .

Pros

It will give you options to pick several companies to quote through.

Cons

In lots of cases, the rates are not correct. And has to be bridged to verify the rate even if you put the information in correctly.

Review Source

GF

Gretchen F.  
CSR  
Insurance  
Used the software for: 2+ years

### "Rating System"

October 24, 2022

5.0

PL rating saves us so much time putting the clients information into one system, not having to do it many times with each company we want to quote.

Pros

I like the ease of use, you put in all the clients information in one system

Cons

Not to much I didn't like about the system very simple to understand

Review Source

VR

Verified Reviewer  
Senior Personal lines agent  
Insurance  
Used the software for: 2+ years

### "Not the best fit for our area"

February 4, 2021

2.0

I would not recommend this to an agency that deals with homes being in a high wildfire area.

Pros

The bridging between our client management system and PL rater worked great, and back to the CM system. It was easy to set up the software and customize it to our office standards

Cons

The biggest issue that we have is that they do not have a system implemented to quote Fair Plan companion policies. Also there were some major discrepancies between the quote in the rater and the quote with the company. Normally the quote with the company, and changing nothing between the systems, was always a lot higher. We could not rely that the quote that the rater would give us was the accurate number.

Review Source

BB

Brian B.  
Owner  
Insurance  
Used the software for: 2+ years

### "Worst billing ever"

August 11, 2021

2.0

Bad

Pros

Easier to use and more accurate rate than ezlinks

Cons

Terrible billing and customer service just terrible

Alternatives considered

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

Reason for choosing PL Rating

Already in Agency I purchased

Review Source

NA

Nora A.  
Agent  
Insurance  
Used the software for: 2+ years

### "Agent Review "

October 4, 2019

5.0

Helps with rating companies

Pros

Very accessible. Love that we can import to Catalyst

Cons

System seems to stick and has a long wait time for access.l

Review Source

SC

SANDRA C.  
COMMERCIAL LINES ACCOUNTS  
Insurance  
Used the software for: 1-2 years

### "CONFIGURE, PRICE & QUOTE"

March 27, 2021

4.0

Pros

FIELDS ARE EASY TO GO THROUGH TO GET A QUOTE INDICATION

Cons

COMMERCIAL AUTO RATING FIELD NEED TO BE ADDED TO THE SOFTWARE TO GET AN INDICATION OF WHAT COMPANIES ARE QUOTING CERTAIN RISK FOR DIFFERENT TYPE OF VEHICLES

Review Source

SV

Susan V.  
Agent/ CSR  
Insurance  
Used the software for: 2+ years

### "PL Rater"

June 10, 2019

4.0

Saves our agency a great deal of time when quoting new business!

Pros

We use the PL Rater in our office when quoting new business or requoting a current customer. Saves lots of time! And very easy to use.

Cons

Updating passwords. This is a step I forget to do sometimes.

Review Source

VA

Vicki A.  
CSR  
Insurance  
Used the software for: 2+ years

### "Review"

November 19, 2019

5.0

Good. Easy to quote and then to get into the companies from that program.

Pros

This is a good product for faster comparison quoting.

Cons

Sometimes, not everything carries over.

Review Source

JG

Jennifer G.  
CSR  
Insurance  
Used the software for: Less than 6 months

### "PL Rater Use"

November 18, 2019

5.0

Time saver and reliable to provide me with the top 5 rates/

Pros

I enjoy being able to log into one site to see the quotes for over 30 companies. Its very convent.

Cons

Many of the company questions are repetitive, sometimes unclear, and in many instances it does not seem as though the answers actually pull over to the company.

Review Source

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