# Matrix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Matrix Software - reviews, pricing plans, popular comparisons to other Jail Management products and more.

Source: https://www.capterra.com/p/123068/Matrix-Jail-Management-System/pricing

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# 

 Matrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Matrix

## What is Matrix?

Matrix Pointe Software is a legal case management system designed for prosecutors, investigators, law enforcement, attorneys general, civil law departments, and other justice community users. The software provides integrated solutions to connect agencies and streamline case processing, evidence management, document assembly, and other workflows to increase office productivity and effectiveness.

## What is Matrix used for?

[Jail Management](https://www.capterra.com/jail-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Matrix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.matrixjms.com/&name=Matrix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Matrix

5.0 (2)

VS.

[### GUARDIAN RFID](https://www.capterra.com/p/141466/GUARDIAN-RFID/)

[4.9 (14)](https://www.capterra.com/p/141466/GUARDIAN-RFID/reviews/)

Starting Price

Contact vendor

Starting Price

$1000

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.9 (14)

Value For Money

0.0 (0)

Value For Money

5.0 (9)

Customer Service

5.0 (2)

Customer Service

5.0 (12)

## Matrix alternatives

[JailTracker](https://www.capterra.com/p/181363/JailTracker/)

[4.7 (42)](https://www.capterra.com/p/181363/JailTracker/reviews/)

Starting price

$240.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/181363/JailTracker/)

[SallyPort](https://www.capterra.com/p/235807/SallyPort/)

[0.0](https://www.capterra.com/p/235807/SallyPort/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/235807/SallyPort/)

Highest Rated

[BluHorse JMS](https://www.capterra.com/p/185776/BluHorse-JMS/)

[5.0 (2)](https://www.capterra.com/p/185776/BluHorse-JMS/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/185776/BluHorse-JMS/)

[Tribridge Offender360](https://www.capterra.com/p/155470/Tribridge-Offender360/)

[0.0](https://www.capterra.com/p/155470/Tribridge-Offender360/#reviews)

Starting price

$1.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/155470/Tribridge-Offender360/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Cell Maintenance

Track and manage information regarding maintaining inmate cells

Check-in/Check-out

Track the status of assets and whether they're checked in or out

Commissary Management

View, manage and track products available and distributed to inmates in the jail commissary.

Custody Status Checks

Checking inmates' custody statuses

Matrix 16 features

Create, update, and manage bookings, itineraries, and reservations

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and manage information regarding maintaining inmate cells

Track the status of assets and whether they're checked in or out

View, manage and track products available and distributed to inmates in the jail commissary.

Checking inmates' custody statuses

Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.)

Conducting general accounting for money held for prisoners by the State (deposits, withdrawals, etc.)

Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation.

Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm.

centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.)

Track inmates' location, community engagement, behavior, and progress over time.

Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration

Track inmate location and monitor movements.

Records of patients' medical history

A report/notes detailing officer activities during shifts, including any incidents.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AA

Asif A.

Manager

### "This Is very usefull"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 24, 2015

We are very thank full to you

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Christopher C.

Registrar /Jail Management Specialist

### "Extremly customizable and intuitive web based software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 25, 2014

The Matrix Jail Management System was installed in our facility in 2008. Since then the personnel at Northland IT have been exceptionally accommodating while helping us to customize the jail management software specifically to our ever changing needs. Moving from our antiquated "green screen" software to their highly intuitive web based windows system has given us the ability grant numerous state and local entities access to our software and in doing so has also helped us to streamline all the aspects of the jail management process without having to pay for each additional user we add. Matrix's ability to utilize multiple facilities has given us the ability to automate all our facilities under one software to the point that we are considering utilizing Matrix as a regional/multi-county jail management system so that we, and other neighboring counties, are able to transfer and share inmate information such a demographics, contact information, photos, criminal history and disciplinary history, just to name a few, while under one comprehensive system thus helping to remove the ever increasing amount of redundancy of inmate information which we have become accustomed to while each county continues to utilize separate jail management systems. The only negative comment I have is that Matrix JMS is only view-able in Internet Explorer. They need to update the software so it can be viewed using all the common browsers, such as Chrome, Firefox and Safari. Then, it will truly be the most comprehensive JMS on the market. Keep up the good work Northland!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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