# Page 2 | H&R Block Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is H&R Block the right Tax Practice Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123072/H-R-Block-At-Home-Premium-Business/reviews --- H&R Block 4.1 (73) [View alternatives](https://www.capterra.com/p/123072/H-R-Block-At-Home-Premium-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 13th, 2025 # Page 2 - Reviews of H&R Block ## Showing most helpful reviews Showing 26-50 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GK Grant K. President Wholesale Used the software for: 1-2 years ### "Unprofessional, terrible service" December 16, 2024 1.0 Filed reports late. Cost me penalties and fines. Tried to tell me I owed 20,000 in taxes and i owed 787! They are not equipped to do your business taxes. Pros Nothing they are unprofessional and unresponsive. Cons Terrible service. Unprofessional and unresponsive. They don't answer emails or phone calls. File reports late. Review Source TsC Tse shien C. self Accounting Used the software for: Less than 6 months ### "File a complaint" January 31, 2025 1.0 I had \[sensitive content hidden\] of HR Block to do an amendment on my Colorado tax return a while ago. I trusted HR Block and did everything \[sensitive content hidden\] asked me to do. After the event, I had a strange feeling. So, I looked into the amendment myself. I could not find anything wrong. Finally, I went to the government agency and got a copy of my original tax return and compared it. I found out \[sensitive content hidden\] was using a forged Form 104PN for Colorado government and cheated me. I kept as much documents as I could, and I am opened to any challenge from anyone. HR Block allow this man working under its name. It is a great shame. I recommend people stay away from this agency. Pros none, just cheating and lying. People should stay away. Cons cheating customers, forging Colorado state tax forms 104PN Review Source SC Shafinaz C. Research associate Biotechnology Used the software for: 6-12 months ### "Highly recommend " February 18, 2025 5.0 I like their cooperative behaviour and patience towards clients. I specifically like to mention about \[sensitive content hidden\] who did my tax calculation for last several years. They are very efficient and punctual. Pros I like their customer service and efficient tax calculation Cons Parking of car sometimes good but sometimes difficult. Review Source NS Nethravathi S. test eng Automotive Used the software for: Less than 6 months ### "Review for 250 green bank ottawa office" April 11, 2025 5.0 Pros 250 green bank H&R block I visited . \[sensitive content hidden\] who helped us to file tax. She is so helpful asked all needed documents clearly. Transparent and explained all details with detailed. So satisfied. Cons Nothing much getting time slot is difficult. Review Source VR Verified Reviewer Secondary Teacher Primary/Secondary Education Used the software for: 2+ years ### "Good for self employed" August 10, 2021 4.0 It has worked well for self employed and personal taxes with a variety of wizards that walk you through scenarios with questions. Overall happy with product, not happy with difficulty to contact customer services. Pros A variety of formats for downloading and saving files for future use. Quick and straightforward to use with updates when they are released. Really like final audit checks and ability to print forms. Cons The price! They are tons of different prices and offers. Also do not like how difficult it is to talk to customer service…that’s an extra cost. Also the file extension is difficult to open without software. Make sure you save a pdf! Review Source BJ BRIAN J. Consultant Financial Services Used the software for: 2+ years ### "H & R Block" June 29, 2021 4.0 I have had no problems with H&R Block and the results have been very good. It can be easy to use and simple to follow. Now that I have used both the individual and business software I am very confident that they are set up properly and I am able to use the software very quickly and accurately Pros I use H&R Block tax software for preparation of federal and state individual tax returns and also the Premium and Business version for federal and state trust returns. The software is easy to use in filling out amounts and prompting you with more questions. It has several data verification features to ensure your accuracy and it is easy to efile your returns. Cons Some features when preparing trust returns can be a bit confusing such as allocating tax exempt interest to expenses. You have to check certain schedules to ensure they are as you expect. Reason for choosing H&R Block H&R Block had a slightly lower cost and seemed to have the better functionalities. Review Source PC Patricia C. owner Program Development Used the software for: 2+ years ### "Great if you never need tech support" April 15, 2021 4.0 Pre-2021 the experience has always been top notch, but I've never needed tech support before this. I've been using this software for over 25 years, first as Tax Cut, Then as Kipplingers, then H&R Block brought it under their name. Never had a problem. Always had a relatively easy time getting my taxes done - considering this is about taxes after all. But since the IRS is still processing 2019 tax returns due to Covid, and my 2019 returns happen to be in that pending batch, I had to find a work-around in order to file. And THAT revealed the whole messy underside of this. Pros Ease of use. Great questionnaires and resources to go through tax prep. Audit check is excellent. Takes very little time if you have all of your documentation at the ready. Even when the return is complex for business owners. Cons If you have a complex situation, go to a CPA! Period. End of Story. Online tech support is not accessible unless you reveal your social security # - they shouldn't have access to that # for a login. NEVER! Phone tech support has irritating fuzzy sounding jazz at a loud volume, while their chit-chat trivia narrator's voice is set at a low volume, designed to ratchet up the cortisol because it took 10 hours to fix one field via override. I can only imagine how many people go through this tear into employees who have the misfortune of answering the call after someone's been on hold for the fourth time for an hour. Review Source SA Sheng A. Owner Sporting Goods Used the software for: 2+ years ### "Easy for all isers" July 16, 2021 5.0 Excellent product year after year. Life long customer Pros It has a simple work flow that progresses smoothly and asks questions to make sure you have filled out everything correctly Cons The business versions are pricey but it beats having to pay for an accountant. The personal version can be free if you don't need to do more than standard deduction. We use it for schedule C Review Source GF Greg F. Owner Consumer Services Used the software for: 2+ years ### "The Old Stand By for Tax Preparation" July 27, 2021 4.0 We have used H&R Block for several years and like it better than in person tax filing Pros Software is very easy to use, walks you step by step through all the forms and updates. Lets you know when you have an issue Cons The price for the tax software for self employed and business is relatively expensive, audit chances are not explained that well Alternatives considered [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) Reason for choosing H&R Block Like I said in the headline the old stand by Review Source AV Anna V. Student Marketing and Advertising Used the software for: 2+ years ### "Taxes haven't been easier until now" July 20, 2021 5.0 Overall, this is the only software I use for my taxes because my experience has been amazing each time. I would recommend this software to everyone. Pros I personally do my taxes myself, it saves me time and money. The software is easy to use and helps me know what important documents I need to file my taxes. It also verifies that all my information I entered is correct. I am also able to check for updates and receive emails and text messages with my status. I am always in the loop of what is happening and I like that. I was able to download my taxes because I needed it for my daughters daycare scholarship. Cons I do not see any issues with the software. It was easy for me to use. The only thing I could recommend is the layout of the software. It can be challenging to find what I need and to navigate to certain sections, but it is not a deal breaker. Review Source MM Mona M. Programmer Information Services Used the software for: 2+ years ### "Makes an unpleasant task (tax returns) tolerable" October 7, 2021 5.0 I use this software to prepare my taxes. Have been doing so for years. There have been times where I've questioned the results, but any time I've asked a professional's opinion, the software has always been proven correct. In other words, it's accurate, as far as I have ever been able to prove. You start your return by bringing in the data from last year (assuming you used the product last year). This saves you a lot of typing, because you really only have to update the data in the current year. So anything that's the same as last year is a snap to handle this year. The return is done in "interview" fashion. The software guides you through the different sections of a return, asking questions along the way. It saves your work as you go so you can leave and come back later. All in all, it's pretty intuitive to use. But beware: no software in the world is going to tell you you've made a silly mistake. In other words, your accountant might notice a silly typo in your return, that the software couldn't possibly notice. So you have to be your own proof-reader. But if you work slowly and carefully, you should get an accurate result. Pros Relatively easy to use, very thorough, accurate as far as I've ever been able to tell. Updates keep you informed of last-minute changes. Cons There are a couple long-standing bugs - where you just have to know the work-arounds. Review Source RR Robert R. Na Financial Services Used the software for: 2+ years ### "Fast and overall easy" May 17, 2022 5.0 My overall experience had been a solid 9/10 from easy to use software to the customer service its been a great experience! Pros Flows pretty well, it's basically self explanatory, it catches errors made before you submit and there is customer service 24/7 Cons There are a couple of areas that could use a better explanation however it generally wouldn't apply to most users. Review Source PM Patrick M. Freelance Information Technology and Services Used the software for: 2+ years ### "Intuitive tax filing" March 4, 2020 5.0 I have used H&R Block to file my own taxes, as both a full-time employee and a freelancer, for years. I highly recommend it! Pros H&R Block offers a very intuitive tool for filing your own taxes. It tells you exactly where to go to find the information you need on the right forms, and it offers help/tips to answer your questions or inform you of updates to the law as you work through. I also compared this tool to others to see which got me the most out of my returns, and H&R Block has won every time. The tool does a particularly nice job of explaining things that deal with freelance and/or owning a side business and working full-time for an employer. Cons Expect to have to pay for State filing, but that is common with most reputable tax software. It is still free to run through that part, if you deem it worth your time to use the information to file manually. Personally, I just use the tool. Review Source MS Michael S. Video Producer Entertainment Used the software for: 2+ years ### "Hr Block has gone downhill" January 30, 2020 3.0 I would not recommend HR Block it seems they are not customer oriented and only grabbing cash and disappearing. Pros Hr Block is easy to use and a good way to deal with your taxes for a small business. It seems to cover mostly what you need, but if there's something you need that's not included you may run into frustration. Cons I liked the software until it was missing a form that I needed. I called HR Block and while the customer service was nice they were unable to include the form on the online version, which meant I had to everything at another website or by hand. This wasn't a big hassle until they decided not to refund my money. I paid the competition for their website version TT and was able to complete everything in half the time. Reason for choosing H&R Block I did choose HR Block initially and switched to Turbo Tax Inuit which worked better and I will use from now on. Review Source DR David R. Program Developer Financial Services Used the software for: 2+ years ### "Great software to get your largest refund!" August 11, 2021 3.0 H&R Block makers it easy for me to submit my return every year for the largest refund possible. The software allows their wonderful staff to give me top-notch service and have quick answers to all my tax related questions and concerns. Pros I felt that the software was able to easily connect me with the contact information of a real-life certified tax preparer, getting me the help I needed quickly. Cons The web-based UI was a little clunky and slow. Additionally, there were not many explanations for the various choices I needed to make when filling out the return on my own. Review Source PW Patrick W. Counselor Hospital & Health Care Used the software for: 2+ years ### "Worked in previous years but not 2022 return" April 15, 2023 1.0 Worked great for my tax situation for many years until 2022. Their software for 2022 created an erroneous return for my same situation which had worked fine in previous years. Pros I did not have to reload my data from previous years return. For 8 to 10 years running it has calculated my return just fine until 2022 Cons The software for 2022 miscalculated my form SE on which self employed persons pay their fair share of Social Security and Medicare taxes. The software transfer the amount of my pension and was about to charge me SE tax on it. It did not allow me to override. Their error would have cost me $5,700 dollars if I did stop and re enter all my data in turbo tax. Review Source RO Ryan O. Assistant Manager Automotive Used the software for: 2+ years ### "Busy Life, H&R does a lot of the heavy lifting for you." July 29, 2021 5.0 nothing but A+ Pros H&R keeps my personal and Business life ( as far as Taxes ) organized, which means less load i need to carry as far as a business and personal, thus less stress on my back. Cons well not much to complain about, other than the cost to keep my stress level low. Review Source ML Melisa L. Assistant Manager Food & Beverages Used the software for: 2+ years ### "User Friendly and Fair Price" December 22, 2022 5.0 H&R Block keeps me organized and accurate in my taxes and helps ease the experience from year to year. Pros I really like H&R Block! It prompts with questions throughout the process to make sure I have the correct software and am filling my taxes accurately. Whenever something is confusing there are prompts either explaining the individual item or suggesting when a situation might be compatible. It makes it easy to do things accurately and to stay organized! Cons Each year's software eventually becomes out-of-date and so it can become difficult to open files from several years back. Highly suggest backing up files in another format or hard copies. Review Source JC John C. Network Admin Packaging and Containers Used the software for: 2+ years ### "Tax software" June 1, 2022 4.0 Pros My users say it is a very user friendly tax software. Cons It costs more than other name brand tax software. Alternatives considered [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) Reason for choosing H&R Block My users prefer HR block software. Review Source VR Verified Reviewer Assistant Real Estate Manager Real Estate Used the software for: 2+ years ### "H&R Block Review" February 26, 2023 5.0 Great experience! I will definitely use H&R Block next year for tax filing too! Pros The H&R Block software for tax filing is great! It is very easy to use and the interface is user friendly. I was able to file my taxes quickly and efficiently Cons There's isn't anything I didnt like about the software Review Source DP DIANE P. Owner Retail Used the software for: 2+ years ### "Good program for small business and personal use" June 10, 2021 5.0 I have used their software tax program for over 15 years without one problem or audit. I highly recommend this software to anyone looking to use online tax programs for both personal and business use. Pros The software is easy to use and extremely accurate in calculating taxes for both business and personal use. Cons There are no cons for this program at all. I have never had any problems using the tax program for my personal or business use. Review Source LRM Luís Ricardo M. Software Engineer Printing Used the software for: 1-2 years ### "Made my life much easier living outside the US" September 21, 2019 5.0 It was a life saver for me because I didn't have access to an accountant nor was I present in the United States when I used H&R Block. Pros As a foreigner I knew nothing about tax returns and was afraid to commit any mistakes. H&R Block was a huge help for me as a beginner because it ensures you are actually doing the right thing. The step by step process was long, but ok to follow through. I wouldn't be able to file my taxes without an online tool as I wasn't present in the United States at the time. Cons The process was kind of long, but everything was great to me in the end. There is so much information to fill out that it's hard to know if you're doing it correctly, but the company is great in validating your information and asking only the necessary things. Review Source SZ Sam Z. Freelance Animation Used the software for: 1-2 years ### "What I use to do taxes" January 4, 2020 4.0 I use H&R to do my taxes. I've used it for the past two years and couldn't be happier with it. Pros My taxes are fairly simple, but H&R Block makes it so easy to file. It allows me to do my state and federal taxes, and it walks me through every step of the way. I've tried others, but H&R Block gives me the biggest return, and that's using the free version. Cons Not really a whole lot to complain about. If I really want to nit pick, H&R Block connected me to Lending Tree, which sends me a lot of spam. Though they do give me free credit checks, and I could always unsubscribe if I wanted. Again, that's just me looking for some sort of negative. Review Source LJ Laura J. writer/editor Writing and Editing Used the software for: 2+ years ### "My Favorite Tax Software" July 20, 2021 5.0 I hate doing taxes, but H&R Block software takes a lot of the stress out of having to do them. Pros This program is so easy to use. It is affordable, customer service is amazing, and it takes you through everything step by step. Cons There isn't anything I particularly dislike about this software. The ease of use keeps me coming back to it whenever it's time to do my taxes. Review Source NH Naima H. Tax associate Accounting Used the software for: Less than 6 months ### "Blockworks rocks " April 4, 2024 4.0 Pros Their software is amazing. It's also very efficient and accurate. Cons The error messages generated by the software sometimes don't make sense. We have to call tech support to take care of certain issues. Review Source Similar Products Featured ## Related categories [Corporate Tax](https://www.capterra.com/corporate-tax-software/)[Tax Practice Management](https://www.capterra.com/tax-practice-management-software/)