# Meltwater Pricing 2026 | Capterra > Learn more about Meltwater pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/123153/Meltwater/pricing --- # Pricing for Meltwater [4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Write a Review! ## [Meltwater](https://www.capterra.com/p/123153/Meltwater/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Essentials Contact Vendor for Pricing Essentials plan includes: - 24/7 individualized training course access - For smaller teams ### Suite Contact Vendor for Pricing Suite plan includes: - Multiple solutions for cross-department impact - Integrated tools for simple navigation and reporting - Ability to scale - For small to big teams ### Enterprise Contact Vendor for Pricing Enterprise plan includes: - Custom suite of solutions - Managed and Premium Services for all customer use cases - Unified comprehensive datasets - Integrated solutions for all stakeholders - For global organizations with unified pricing and contracting ## Popular alternatives to [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Looking to learn more about Social Media Analytics Tools software similar to Meltwater? 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Pricing RatingN/A Value For Money[3.4(96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Pros Cons [Read All 96 Reviews](https://www.capterra.com/p/123153/Meltwater/reviews/) Read Full Reviews Below Karly A. Marketing Analytics and Research Manager Automotive, 51-200 employees Used the software for: 6-12 months ** Overall Rating 4.0 ** Ease of Use 3.0 Customer Service 3.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 60% 6/10 Reviewer Source Source: Capterra November 18, 2024 "Previous User" **Overall:** Overall, Meltwater is a solid platform and has good offerings. **Pros:** The social listening / social media analysis tool was helpful (before we switched products)! **Cons:** I didn't love the user experience of Meltwater–it didn't feel overly intuitive. Abe G. VP Computer Software, 51-200 employees Used the software for: 1-2 years ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: Capterra January 31, 2023 "Disappointing Tool, More Disappointing Support & Client "Success"" **Overall:** From a services/support/client success perspective, this is where the disappointment continues. Despite messaging our "client success manager" of our desire to not renew and cancel our subscription, we continued to receive a mix of promotional and reengagement emails and outreach. It got to a point where we asked our "client success manager" to please disable our instance of the platform so our team would stop receiving the useless alert emails that were filling up our inboxes. Despite several emails, our CSM never replied to the emails or heeded our request to disable our account. We later interacted with the online chat support to work with a human being to deactivate our account. This time, we were told that our request would be passed on to the appropriate team members and acted upon immediately; however, nothing ever happened. We eventually found the email of a \[sensitive content hidden\] for client success and forwarded the response. They finally responded and said we had to participate in an exit interview before they would formally close our account. We politely declined given the back and forth that had already taken place and asked for our account to be disabled/terminated. After several weeks, this has still not been addressed, and the \[sensitive content hidden\] has not responded to any emails since.How you treat your clients when they leave you should be the same as how you treat them the day before they sign with you. It's disappointing to see a company respond (or **Pros:** The platform seemed to deliver daily "monitoring" alerts on a daily schedule as promised. While not worth anything to our organization, the emails did come every day as promised. **Cons:** As a product/platform, Meltwater was an overpriced, worse alternative to Google alerts and provided no semblance of quality monitoring results for our organization. Their reputation monitoring tool returned highly unrelated results from a majority of click-bait, AI-generated SEO websites. I can't think of how many times our team would look at the "alert" emails and laugh at both the quality of the results followed by the obscureness of the websites it was pulling content from. Separately, we set up basic Google Alerts along with Hootsuite and a handful of other free/inexpensive social media monitoring alerts, and the info from there was far better in quality and delivery than what we had received from Meltwater.In fairness, Meltwater was deployed by legacy employees who did not have a full breadth of understanding of the platform's purpose or potential. However, it appears that there was minimal, if any, implementation and launch support and/or validation from the Meltwater team that the monitoring results were what we were looking for. [Read All 96 Reviews](https://www.capterra.com/p/123153/Meltwater/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)