--- title: "AbbaDox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AbbaDox Software - reviews, pricing plans, popular comparisons to other Radiology products and more." source_url: "https://www.capterra.com/p/123176/AbbaDox-Rad/" page_type: "product" language: "en" --- # AbbaDox Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AbbaDox ## What is AbbaDox? AbbaDox is the #1 scheduling platform for outpatient radiology, built to automate imaging center front-office operations from referral through follow-up. It unifies scheduling & capacity management, patient engagement, and document/referral workflows—so teams spend less time on manual coordination and more time moving patients through the system efficiently. AbbaDox integrates with (but does not replace) PACS, billing/RCM, and clinical systems, eliminating the chaos between systems while keeping what already works. ## What is AbbaDox used for? [Radiology](https://www.capterra.com/radiology-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Radiology / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for AbbaDox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idssite.com&name=AbbaDox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AbbaDox 4.7 (31) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (31) Ease Of Use 4.4 (285) Value For Money 4.5 (28) Value For Money 4.3 (237) Customer Service 4.3 (30) Customer Service 4.5 (270) ## AbbaDox alternatives [4.5 (118)](https://www.capterra.com/p/35009/Denticon/reviews/) Starting price $750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [Medicai](https://www.capterra.com/p/265715/Medicai/) [4.9 (14)](https://www.capterra.com/p/265715/Medicai/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265715/Medicai/) [View all alternatives](https://www.capterra.com/p/123176/AbbaDox-Rad/alternatives/) ## FAQs about AbbaDox Overview ### Which roles and teams benefit most from AbbaDox? AbbaDox is most used by women's imaging teams, radiology technologists, and patient scheduling staff who manage mammography, MRI, and CT workflows. Administrators, operations leaders, and insurance or front-desk teams use it to streamline patient coordination, reporting, billing support, and daily imaging center workflow visibility. Answer based on 31 reviews Overview ### What company size and industries is AbbaDox built for? AbbaDox is built for outpatient radiology centers, especially small businesses, which make up 77% of reviewers, and medical practices at 48%. It is also used by midsize businesses at 19% and enterprises at 3%, with strong presence in hospital and health care at 39% and health, wellness and fitness at 13%. Answer based on 31 reviews Features and Usability ### What are the key features of AbbaDox? AbbaDox includes appointment scheduling, patient intake, patient management, and practice management for healthcare workflows. It also offers EMR/EHR, document management, forms management, patient portals, SMS messaging, and workflow management, plus billing and invoicing, claims management, reporting, and PACS integration for imaging and records handling. Integrations ### Which third-party tools and platforms does AbbaDox integrate with? AbbaDox connects to 12 third-party platforms, including patient and billing tools such as ImaginePay, ImagineBilling, Availity, and RevSpring, along with imaging and workflow systems like MedDream, Nuance, Logi Analytics, and Retool. It also lists OrderWise, Plivo, Simplicity, and UberCloud in its catalog. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does AbbaDox offer? AbbaDox provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual self-paced guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does AbbaDox offer? AbbaDox provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive and attentive, with fast issue resolution and ongoing help after go-live. Some also note that staff take time to understand unique workflows and needs. Answer based on 1 reviews ## Features AI summary Based on 74 Radiology reviews Capterra data shows that buyers of radiology software rank the following features as their top priorities: - **Patient Records Management** (**61%** of reviewers rated this feature as critical) - **Appointment Management** (**50%**) - **EMR HL7 Bridge** (**73%**) AbbaDox supports all three of the features reviewers rate most highly: **Patient Records Management**, **Appointment Management**, and **EMR HL7 Bridge**. Together, these capabilities help radiology teams keep patient information organized, manage scheduling more efficiently, and connect imaging workflows with broader clinical systems, allowing teams to coordinate care more effectively and keep day-to-day operations running smoothly. Patient Records Management 4.4 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.7 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling HIPAA Compliant 4.8 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection PACS Integration 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Ability to integrate with picture archiving and communication system to store diagnostic imaging files. Multi-Location 4.7 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Manage and support multiple locations Patient Scheduling 4.4 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups AbbaDox 62 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - DICOM Modality Worklist: Exchange of patient demographic data between medical imaging devices and clinical solutions. - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Image Analysis: Evaluating and identifying the fundamental components in an image for extracting medical information. - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (31) 4.4 Based on 31 reviews ## Pricing Value for money 4.5 (28) ### Starting price Free trial not available Value for money 4.5 (28) 4.5 Based on 28 reviews ## Integrations [ Availity](https://www.capterra.com/p/68854/Availity/)[ Simplicity](https://www.capterra.com/p/89548/SimplicityCollect/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ Retool](https://www.capterra.com/p/186115/Retool/)[ OrderWise](https://www.capterra.com/p/116009/OrderWise/)[ Nuance](https://www.capterra.com/p/237829/Nuance/)[ MedDream](https://www.capterra.com/p/195589/MedDream/)[ RevSpring](https://www.capterra.com/p/141025/mySuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (30) 4.3 Based on 30 reviews ## User reviews Overall rating 4.7 Based on 31 reviews Filter by rating 5(23) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KR Kaitlyn R. CT Technologist Hospital & Health Care ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 15, 2025 Pros The system is very user friendly from a technologist point of view. To complete studies is extremely simple. Cons Some integration aspects of the software took a little longer to get corrected in our system, such as the breast package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CQ Cassie Q. Office Manager- Lead Clinical Advisor Medical Practice ### "Abbadox at Wisteria Imaging " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 2, 2025 Great! Having mostly everything through one interface is awesome, from start to finish it can be completed on Abbadox from an administrative POV. Pros The EMR system is very user friendly. The built-in workflows are great for productivity and allow a cohesive work expectation for all technologists. Cons That patient information is not transferrable from E-Forms to charts automatically. I would love to see an easier form compiling system implemented. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Michael E. Director of Business Operations Health, Wellness and Fitness ### "Abbadox elevates our Patient Experience with a true RIS built for our needs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 The experience with Abbadox has been great. The team is helpful to try to come up with creative solutions when a workflow isn't working the way we had it planned prior to go-live. Prior to Abbadox, our system was about 75% manual process or required us to use "bandaid" solutions to accomplish scheduling patients. Now with Abbadox and AI Faxing, we are able to schedule patients much sooner and smoother. Pros My favorite thing about Abbadox is that the system is specifically made for Imaging Centers and that the product is always under constant improvement! The implementation team is supportive and helpful to get our system fine-tuned to our unique needs. I also really like that Abbadox seeks feedback from its users for product enhancement, rather than just guessing or telling us features that we will want to use. Cons I would like to see more of the tools integrated directly into the Abbadox Careflow software, such as ScanDocs, Jot Form, etc. I also think the process for setting up scheduling rules could be developed to be more user friendly. Perhaps Abbadox can develop an AI tool that Administrators can use to tell AI changes they want in the schedule or procedure rules and then the AI can apply the rule. Example would be, "Hey AI, change my settings to block Abdominal US exams from being scheduled in the afternoon." and then the AI would apply the appropriate rules to prevent those exams from being booked in the afternoon. Switched from [Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Abbadox presents a more user-friendly system that is a real RIS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KZ Kelly Z. Mammography Technologist Hospital & Health Care ### "AbbaDox is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 4, 2025 good. I am appreciative of the team that came out to train us. they were great, I was able to be more efficient. Pros More than 1 way to do things. I am Looking forward to the upgrades. I hope they will come out before this fall. Cons only being able to add one diagnosis code at a time. I am hoping that will be taken care of with the next up grade Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Kelly, thank you for highlighting how our flexible workflows let you choose the best way to work. I’m glad our onsite training helped boost your efficiency, your feedback’s already passed to the team to keep delivering the best support. If you have any other thoughts at upcoming features, just let us know at customersuccess@abbadox.com JP Jamie P. Mammography Technologist Hospital & Health Care ### "A in Abbadox is for Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2025 Great product and user friendly. Really looking forward to using the SMS chat for recalling patients when they are due for screening exams. Pros The upcoming changes and possibility of utilizing the Breast Health section. Very user friendly. The SMS chat has saved time on the phone for appointment reminder calls. Cons No cons. Our initial onsite trainer didn't seem as knowledgeable as this second group who were very on top of things and were able to answer our questions. Switched from [Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/) To have patient records available by patient portal, SMS chat Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Jamie, thanks for the shout-out on our Breast Health updates and SMS chat, we’re happy they’re saving you time and are so intuitive. I'm glad our second on-site team got you the support you needed. Let us know if you’d like a deeper walkthrough or early peek at what’s next at customersuccess@abbadox.com JR Jessica R. Mammography Technologist Hospital & Health Care ### "A great product for our clinic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 4, 2025 I am still learning new avenues of this product almost every day. It has been a great addition to our clinic and look forward to what all it has to offer. Pros It is very versatile. I like that there is more than one way to complete the same task. You pick what works best for you. I am excited for the new changes to come with AbbaDox too! These changes will help everyone here do their jobs better and that's a good thing! Cons No cons about the product itself. It was really great to have an experienced and knowledgeable AbbaDox team take time with us and listen to our needs. Switched from [Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/) We need a more versatile product and it does so much more than our last product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Thank you for your feedback! We’re so glad AbbaDox’s clear, accessible interface is helping you get the insights you need. Our team is rolling out performance tweaks to speed things up! Your recommendation means a lot to us! If there’s anything else we can do to improve your experience, just reach out at customersuccess@abbadox.com SV Stephanie V. Director Women's Imaging Medical Practice ### "AbbaDox Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 3, 2025 Up to today, not great. \[sensitive content hidden\] and \[sensitive content hidden\] have been great to work with and show the features in more detail Pros Now that I know all the functions and options a little better, it will be great to use the SMS notifications for lay letters and reminders to schedule a mammogram Cons Not having the option for a new patient to schedule an appointment online. If a patient that has not been to our office before should be able to schedule an appointment without having to call to speak to someone Switched from [Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/) End of life/contract and not happy with the service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Thank you for sharing your thoughts. We're glad you’ve discovered the power of our SMS notifications for lay letters and mammogram reminders. We hear you on online booking for new patients and adding a self-serve scheduling portal. I’m also happy to hear our team provided the in-depth demos you needed. If you’d like early access just let us know at customersuccess@abbadox.com AF Argel F. Scheduling Supervisor Medical Practice ### "Great improvements over the years" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2025 I've been working over 6 years with Abbdadox and it's amazing all the great improvements from the old system to the new one. Pros The simplicity to schedule the patients appointments, the automated text messages, Faxio and of course the AI sytem Cons That sometimes it's slow and we have troubles loading the calendar and the AI takes about 20 minutes to recognize the patients information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 3, 2025 Thank you for your amazing 6-year journey with AbbaDox! We’re grateful our streamlined appointment scheduling, automated texts, Fax integration and AI are making your day-to-day easier. If you hit any snags, please reach out to us, customersuccess@abbadox.com - we’re here to help you keep delivering outstanding care. DA Dezarae A. Mammography care coordinator Medical Practice ### "Breast Health Launch feed back " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 20, 2025 My overall experience with abboddox has been great its easy to use and has a numerous amount of tools to utilize. Pros I like most about abbadox is the convenance Breast health tab has brought to following up with abnormal recommendations it gives me all the information i need such as referring doctor, mammogram report and patients information to give to physicians office upon contact Cons What I like least about abbodox is the loading time i receive from generating fours, five, and six follow up list it takes between 5 to 10 minutes and I can save my filter but the filters change depending on what Im looking for Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Thank you for your feedback! We’re thrilled the Breast Health tab is giving you everything you need, referring doctor, mammogram report, and patient info all in one place. Our engineering team is working on speeding that up and preserving your saved views. Please reach out to Customer Success at customersuccess@abbadox.com We’re here to help! GQ Giselle Q. Mammography Care Coordinator Medical Practice ### "Abbadox Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 20, 2025 My overall experience with Abbodox is very great and I found it very easy to use. I would recommend for other company's to get Abbadox due to the user friendliness. Pros The very thing I like the most about Abbadox is that all the information is easily seen and accessible. Cons The part I like the least about Abbadox would have to be the loading time. It is very hard to get as much work done in the day when most of the time your page is loading. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 4, 2025 Thank you for your feedback! We're glad the Breast Health tab is giving you everything you need in one place. Our team is working on speeding things up! If you’d like tips while we roll out these improvements, just reach out at customersuccess@abbadox.com. Your ease of use is our top priority [View all Reviews](https://www.capterra.com/p/123176/AbbaDox-Rad/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Curve Dental vs AbbaDox](https://www.capterra.com/compare/98688-123176/Curve-Dental-Hero-vs-AbbaDox-Rad)