# AbbaDox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AbbaDox Software - reviews, pricing plans, popular comparisons to other Radiology products and more.

Source: https://www.capterra.com/p/123176/AbbaDox-Rad

---

# 

 AbbaDox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AbbaDox

## What is AbbaDox?

AbbaDox is the #1 scheduling platform for outpatient radiology, built to automate imaging center front-office operations from referral through follow-up. It unifies scheduling & capacity management, patient engagement, and document/referral workflows—so teams spend less time on manual coordination and more time moving patients through the system efficiently. AbbaDox integrates with (but does not replace) PACS, billing/RCM, and clinical systems, eliminating the chaos between systems while keeping what already works.

## What is AbbaDox used for?

[Radiology](https://www.capterra.com/radiology-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)

Top alternative

Featured

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AbbaDox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idssite.com&name=AbbaDox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AbbaDox

4.7 (31)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (31)

Ease Of Use

4.4 (285)

Value For Money

4.5 (28)

Value For Money

4.3 (237)

Customer Service

4.3 (30)

Customer Service

4.5 (270)

## AbbaDox alternatives

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.5 (31)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/123176/AbbaDox-Rad/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Multi-Location

4.7 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Appointment Management

4.7 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Patient Scheduling

4.4 (18)

83.33% of 18 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Patient Records Management

4.4 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

PACS Integration

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

AbbaDox 62 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Reporting completed by clinicians that summarizes health/medical diagnoses

Exchange of patient demographic data between medical imaging devices and clinical solutions.

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Create and securely store digital patient records

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Evaluating and identifying the fundamental components in an image for extracting medical information.

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Ability to chat online in real time

Communicate using messages within the system

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (31)

4.4

Based on 31 reviews

## Pricing

Value for money

4.5 (28)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (28)

4.5

Based on 28 reviews

## Integrations

[

Availity](https://www.capterra.com/p/68854/Availity/)[

Simplicity](https://www.capterra.com/p/89548/SimplicityCollect/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)[

Retool](https://www.capterra.com/p/186115/Retool/)[

OrderWise](https://www.capterra.com/p/116009/OrderWise/)[

Nuance](https://www.capterra.com/p/237829/Nuance/)[

MedDream](https://www.capterra.com/p/195589/MedDream/)[

RevSpring](https://www.capterra.com/p/141025/mySuite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (30)

4.3

Based on 30 reviews

## User reviews

Overall rating

4.7

Based on 31 reviews

Filter by rating

5(23)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KR

Kaitlyn R.

CT Technologist

Hospital & Health Care

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 15, 2025

Pros

The system is very user friendly from a technologist point of view. To complete studies is extremely simple.

Cons

Some integration aspects of the software took a little longer to get corrected in our system, such as the breast package.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CQ

Cassie Q.

Office Manager- Lead Clinical Advisor

Medical Practice

### "Abbadox at Wisteria Imaging "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 2, 2025

Great! Having mostly everything through one interface is awesome, from start to finish it can be completed on Abbadox from an administrative POV.

Pros

The EMR system is very user friendly. The built-in workflows are great for productivity and allow a cohesive work expectation for all technologists.

Cons

That patient information is not transferrable from E-Forms to charts automatically. I would love to see an easier form compiling system implemented.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Michael E.

Director of Business Operations

Health, Wellness and Fitness

### "Abbadox elevates our Patient Experience with a true RIS built for our needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2025

The experience with Abbadox has been great. The team is helpful to try to come up with creative solutions when a workflow isn't working the way we had it planned prior to go-live. Prior to Abbadox, our system was about 75% manual process or required us to use "bandaid" solutions to accomplish scheduling patients. Now with Abbadox and AI Faxing, we are able to schedule patients much sooner and smoother.

Pros

My favorite thing about Abbadox is that the system is specifically made for Imaging Centers and that the product is always under constant improvement! The implementation team is supportive and helpful to get our system fine-tuned to our unique needs. I also really like that Abbadox seeks feedback from its users for product enhancement, rather than just guessing or telling us features that we will want to use.

Cons

I would like to see more of the tools integrated directly into the Abbadox Careflow software, such as ScanDocs, Jot Form, etc. I also think the process for setting up scheduling rules could be developed to be more user friendly. Perhaps Abbadox can develop an AI tool that Administrators can use to tell AI changes they want in the schedule or procedure rules and then the AI can apply the rule. Example would be, "Hey AI, change my settings to block Abdominal US exams from being scheduled in the afternoon." and then the AI would apply the appropriate rules to prevent those exams from being booked in the afternoon.

Switched from

[Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/)

Abbadox presents a more user-friendly system that is a real RIS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KZ

Kelly Z.

Mammography Technologist

Hospital & Health Care

### "AbbaDox is great"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 4, 2025

good. I am appreciative of the team that came out to train us. they were great, I was able to be more efficient.

Pros

More than 1 way to do things. I am Looking forward to the upgrades. I hope they will come out before this fall.

Cons

only being able to add one diagnosis code at a time. I am hoping that will be taken care of with the next up grade

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Kelly, thank you for highlighting how our flexible workflows let you choose the best way to work. I’m glad our onsite training helped boost your efficiency, your feedback’s already passed to the team to keep delivering the best support. If you have any other thoughts at upcoming features, just let us know at customersuccess@abbadox.com

JP

Jamie P.

Mammography Technologist

Hospital & Health Care

### "A in Abbadox is for Awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 4, 2025

Great product and user friendly. Really looking forward to using the SMS chat for recalling patients when they are due for screening exams.

Pros

The upcoming changes and possibility of utilizing the Breast Health section. Very user friendly. The SMS chat has saved time on the phone for appointment reminder calls.

Cons

No cons. Our initial onsite trainer didn't seem as knowledgeable as this second group who were very on top of things and were able to answer our questions.

Switched from

[Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/)

To have patient records available by patient portal, SMS chat

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Jamie, thanks for the shout-out on our Breast Health updates and SMS chat, we’re happy they’re saving you time and are so intuitive. I'm glad our second on-site team got you the support you needed. Let us know if you’d like a deeper walkthrough or early peek at what’s next at customersuccess@abbadox.com

JR

Jessica R.

Mammography Technologist

Hospital & Health Care

### "A great product for our clinic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 4, 2025

I am still learning new avenues of this product almost every day. It has been a great addition to our clinic and look forward to what all it has to offer.

Pros

It is very versatile. I like that there is more than one way to complete the same task. You pick what works best for you. I am excited for the new changes to come with AbbaDox too! These changes will help everyone here do their jobs better and that's a good thing!

Cons

No cons about the product itself. It was really great to have an experienced and knowledgeable AbbaDox team take time with us and listen to our needs.

Switched from

[Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/)

We need a more versatile product and it does so much more than our last product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Thank you for your feedback! We’re so glad AbbaDox’s clear, accessible interface is helping you get the insights you need. Our team is rolling out performance tweaks to speed things up! Your recommendation means a lot to us! If there’s anything else we can do to improve your experience, just reach out at customersuccess@abbadox.com

SV

Stephanie V.

Director Women's Imaging

Medical Practice

### "AbbaDox Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 3, 2025

Up to today, not great. \[sensitive content hidden\] and \[sensitive content hidden\] have been great to work with and show the features in more detail

Pros

Now that I know all the functions and options a little better, it will be great to use the SMS notifications for lay letters and reminders to schedule a mammogram

Cons

Not having the option for a new patient to schedule an appointment online. If a patient that has not been to our office before should be able to schedule an appointment without having to call to speak to someone

Switched from

[Merge RIS](https://www.capterra.com/p/127857/Merge-RIS/)

End of life/contract and not happy with the service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Thank you for sharing your thoughts. We're glad you’ve discovered the power of our SMS notifications for lay letters and mammogram reminders. We hear you on online booking for new patients and adding a self-serve scheduling portal. I’m also happy to hear our team provided the in-depth demos you needed. If you’d like early access just let us know at customersuccess@abbadox.com

AF

Argel F.

Scheduling Supervisor

Medical Practice

### "Great improvements over the years"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 20, 2025

I've been working over 6 years with Abbdadox and it's amazing all the great improvements from the old system to the new one.

Pros

The simplicity to schedule the patients appointments, the automated text messages, Faxio and of course the AI sytem

Cons

That sometimes it's slow and we have troubles loading the calendar and the AI takes about 20 minutes to recognize the patients information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2025

Thank you for your amazing 6-year journey with AbbaDox! We’re grateful our streamlined appointment scheduling, automated texts, Fax integration and AI are making your day-to-day easier. If you hit any snags, please reach out to us, customersuccess@abbadox.com - we’re here to help you keep delivering outstanding care.

DA

Dezarae A.

Mammography care coordinator

Medical Practice

### "Breast Health Launch feed back "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

May 20, 2025

My overall experience with abboddox has been great its easy to use and has a numerous amount of tools to utilize.

Pros

I like most about abbadox is the convenance Breast health tab has brought to following up with abnormal recommendations it gives me all the information i need such as referring doctor, mammogram report and patients information to give to physicians office upon contact

Cons

What I like least about abbodox is the loading time i receive from generating fours, five, and six follow up list it takes between 5 to 10 minutes and I can save my filter but the filters change depending on what Im looking for

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Thank you for your feedback! We’re thrilled the Breast Health tab is giving you everything you need, referring doctor, mammogram report, and patient info all in one place. Our engineering team is working on speeding that up and preserving your saved views. Please reach out to Customer Success at customersuccess@abbadox.com We’re here to help!

GQ

Giselle Q.

Mammography Care Coordinator

Medical Practice

### "Abbadox Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 20, 2025

My overall experience with Abbodox is very great and I found it very easy to use. I would recommend for other company's to get Abbadox due to the user friendliness.

Pros

The very thing I like the most about Abbadox is that all the information is easily seen and accessible.

Cons

The part I like the least about Abbadox would have to be the loading time. It is very hard to get as much work done in the day when most of the time your page is loading.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2025

Thank you for your feedback! We're glad the Breast Health tab is giving you everything you need in one place. Our team is working on speeding things up! If you’d like tips while we roll out these improvements, just reach out at customersuccess@abbadox.com. Your ease of use is our top priority

[View all Reviews](https://www.capterra.com/p/123176/AbbaDox-Rad/reviews/)

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Popular comparisons

[Curve Dental vs AbbaDox](https://www.capterra.com/compare/98688-123176/Curve-Dental-Hero-vs-AbbaDox-Rad) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)