Who Uses This Software?

Our web and mobile apps help teams, clubs, leagues, associations and and other organizations that need to save time with communication, scheduling, registration, rosters and more!


Average Ratings

66 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • TeamSnap
  • www.teamsnap.com
  • Founded 2009
  • United States

About TeamSnap

TeamSnap has taken the organization of youth, recreational and competitive sports into the 21st century. Ten million coaches, administrators, players and parents use TeamSnaps web and smartphone apps to sign up, schedule, communicate and coordinate everything for the team, the club and the season. TeamSnap makes organizing sports as simple as click, tap and go.


TeamSnap Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

TeamSnap Reviews Recently Reviewed!


Good team management tool but needs improvement

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I used Teamsnap to manage a Men's adult softball team for over 7 years -Players or manager can track player "availability" easily through the app. The player can mark which games they may miss due to vacation, etc. This is useful for tracking how many subs I may need for a given week. -The ability to track statistics -Easy to use mobile app -The ability to send/track messages to team

Cons: There are a few things they can work on: -Stats were great, but were not available on the mobile platform. This was an issue because the majority of the team only used the mobile -I wanted to lock down 'availability' an hour leading up to the game, otherwise someone could mark themselves out the last minute without me knowing, but this feature was not offered. -The top stats feature is cool - it allowed you to show the season leaders for stats. But they did not allow you to set a threshold for minimum games - i.e. a qualified player. So a player who went 2-2 in a single game and didn't play another game all season would lead the team in batting average. -One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login -I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months.

Capterra loader

Easy team management and communication tool

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows for very quick and easy communication with everyone on my team. The site is very easy to navigate and has allows for a multitude of communication methods. I can keep all of the information for my team in one location whether it be team stats, schedules, scores, photos, or documents. I can send mass communications or individual communications out to members of the team. I like that I can add and subtract players easily from my roster. I also like that teamsnap sends reminders out about upcoming events so I don't have to remember to do so.

Cons: I have not found anything that really sticks out that I dislike about the software except that it takes a while for us to process a refund when we try and send it back through team snap.

Overall: Team Snap has helped with keeping things organized with my four teams that I coach. It makes it extremely easy to keep in touch with parents and players on everything having to do with the team.

League Administrator

Oct 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: With the new features we have been able to use this software for our entire association. I use it to enter team development times and can ensure all parents have been notified with the features provided. I can monitor the teams and their activities. It has made the rostering of teams so easy and provide info to Hockey Canada all in one software.

Cons: There are additional fees associated with using the Invoicing feature.

Overall: This software has become a 'no brainer' for operations of our association. Managers are give access to their team accounts and the rest is history.

Capterra loader

This is a great app! Tell your coach you gotta have it :)

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message.

I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Cons: Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

Probably the best team sports management software....

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, does what most clubs need and saves significant time for both coaches and parents. My club have 40+ football (soccer) teams, which overs over 500+ players and teamsnap manages everything from registration, team and club communications, games and training and availability... and more. Great customer support also :)

Cons: No real cons... having the cloud version and app version make it easy to use and new features are continually rolling out... over the last two years of using this it has got better and better

Lots of notifications

Jan 16, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: There are various functions that make communication easy within our team. Documents can be shared and saved for later within the app. Contact details for members of the team are within the app, which aides in communication as well.

Cons: I found that I would receive many notifications about one single event/message/email. I tried to limit notifications but that did not seem to matter as I still wound up with frequent notifications. They would come in the form of text messages too which I found frustrating!

Overall: Overall, the app helps keep the team organized and keeps a record of things that have occurred which can be helpful as well. Just too many notifications on my phone which left me annoyed at times with the app and the frequency of it buzzing.

Vendor Response

by TeamSnap on January 17, 2019

Sorry about the multiple notifications. If you drop us a line at https://helpme.teamsnap.com/ we should be able to tune the notifications for you.

Capterra loader

TeamSnap automates managing my soccer team

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a lot of things I love about this software. I have been coaching youth soccer for almost 10 years. The best feature is the player availability feature. It lets me know who is going to be at each game, and it is easier for the parents to use instead of sending me an email. I also love the automated email reminders so I no longer have to send emails before each game and practice.

Cons: My soccer team only plays about six months of the year (fall and spring) but I have to pay a yearly fee. It would be nice if I could only have to pay for the months I use it.

Overall: Before I used TeamSnap, I had to remember to send email reminders to the team before each game and practice. I had to manage multiple email addresses from some players (parents, grandparents, etc.). I had to check our snack lineup each week and remind the parent who was supposed to bring the halftime and postgame snacks. Now, I can do all that through TeamSnap, and it automates a lot of those functions. All my parents downloaded the mobile app. I no longer have to worry if a player's demail address dropped off the email chain.

Most popular, User friendly team management software.

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TeamSnap is easy to set up and use. It makes it easy to communicate with parents on your team via email or text. You can schedule games, check attendance, track payments, post team photos, and email the entire roster from your email account.

Cons: Cost. Free version is very 'stripped'. Paid version is excellent, but you have to pay per team, and there is no discount for subsequent years, multiple years or additional teams. Cannot roster on and off players for different seasons/tournaments.

Overall: TeamSnap made it easy to manage a team roster, inform the team of the game schedule, check attendance and communicate with the team.

TeamSnap is the ONLY software to use for team managment

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have tried other options (been forced to by orgs that don't use snap) and no one comes close. They save you tons of time with the repeat feature and they always respond immediately to inquiries.

Pros: Great interface- they really get what people need to manage teams. Quick response from customer support.

Cons: Price has been steadily rising which is not a big deal as the team splits it. They do allow you to keep your original amount if you have had a team for years.

Capterra loader

Great Team Management Software

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used TeamSnap to manage youth sports teams for years. Very easy to use and very convenient to use to contact parents with updates.

Cons: Some of the features that would be helpful to the team are included only in paid version (not that this offends me at all) but don't want to charge parents additional fees for them so we just go with the free version and make due.

Incredible!

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear, concise and easy to use. Great phone functionality. Easy roster management and attendance tracking tool. Easy email messaging and TeamSnap Live chat tool. You can opt-in or opt out of practice reminders. TeamSnap is the best tool I've found in the sports team management space. I've used other software, and TeamSnap does everything seamlessly.

We use this to manage our traveling soccer team.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely user friendly, helps manage and coordinate with my players and parents all in one app.

Cons: This software gives you the opportunity to manage multiple teams but the ability to see all teams at one time is an additional cost to the base.

Overall: The cost of this product is great for the amount of information you can quickly manage your team.

Winner

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product for teams and families; Love the ability to export dates into iphone calendar; Ability to communicate through texts, emails, or alerts to groups or individuals.

Cons: Would like to be able to share a location or event through text outside of software; Would like to see an overall calendar view.

Capterra loader

Great APP for all sports teams

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Its super easy to download.

Cons: When I downloaded the app, it brought me to our former soccer team, not our current one.

Overall: This free APP is perfect for all team sports. It gives up to date information on practices and games . It also lets you communicate with the coach for games and practice status.

TeamSnap Love

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up Group Chats & Team Notifications. Also has a feature for adding other team family members allowing for text or email notifications.

Cons: Would like to see a feature letting you know if members are not receiving messages (bad number or invalid emails).

Overall: Using for team sports use and love for our youth volleyball league.

Vendor Response

by TeamSnap on October 11, 2018

Thanks for the review! We do let you know in most cases if the email is bad or there is some other email error.

Great for organizing a team (which is never easy)

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My hockey team uses TeamSnap to track availability each week. It's better than the alternative which was to send an email to 15 guys and watch as everyone hit's reply all. There are additional features such as assignments (ex. who brings the beer) but we don't really use that.

Cons: I don't know if this is the app or my team manager but we tend to get a lot of emails asking me to confirm my availability. Once I select "Yes I'll be there" I don't want to get more emails about it. But this could be my manager selecting some option for that.

Overall: Good team organization, keeps players accountable.

TeamSnap for Sports Team Management

Mar 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Players/Parents can share pictures and messages back and forth freely, they just cannot edit Event information.

Pros: TeamSnap is a lifesaver if you coach or manage multiple teams. It allows you to post schedules with times and location (locations link to Google maps - so no-one can go to the wrong field). You can check player status to see who is going to, not going to, or undecided for games, events, and practices. It is an easy way to keep the team updated. Seperate tab for seperate teams helps to keep the times and data straight.

Cons: Cost. TeamSnap is the same cost for each team you manage/coach. Since I coach multiple times I buy a license for each team. It would be good to get a multi team discount.

Team Snap

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can send my schedule to my calendar. Can send emails, messages to multiple people within the group.

Cons: There isn't an option to refresh, I have to exit the app and restart it.

Overall: Overall I like Team Snap. The entire team in one place, easy to coordinate practices, games, snack schedules as well as notify one another of any updates.

Coordinating events, games, practices with several people on a team is a snap!

Nov 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to send out mass communication to several different team members is huge. The ability to track scores for games and stats is a bonus as well.

Team Snap makes managing all my children's activities so much more manageable.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I love that the schedule connects to my icalander. Changes update automatically. No more digging through dozens of emails. Everything is in one place!

Cons: I can't think of anything. I love TeamSnap! Everything works smoothly with my iPhone but Other phones seems to have troubles with photo features

loved it for my soccer team

Jul 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: good communication tool

connectivitity clear

perfect for a soccer team

loved the time schedule application

Cons: less emails for spamming schedules

hard to individualize

limited in response or communication connection

Vendor Response

by TeamSnap on July 16, 2018

Thanks for the review. You can dial in the emails you receive around the schedule. Here is a help article on the topic - https://helpme.teamsnap.com/article/271-set-or-adjust-personal-notification-preferences

If that doesn't solve it, drop us a line here

https://helpme.teamsnap.com/

We love Team Snap!

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, very intuitive, and extremely helpful. We love that it syncs calendars and makes communication easy among a team.

Team updates

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of app and document loading - updates pics etc

Cons: Sometimes the desktop app is the only way to add

Can't imagine managing teams with anything else

Oct 14, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been using TeamSnap for a variety of teams for more than five years.

As a league registrar for Little League and Youth Soccer, team manager and coach in those sports plus youth basketball High School Golf and Soccer teams I've used lots of league management software solutions.

I've used CountMeIn, ngin, Korrio, League Athletics, Sports Affinity, Bonzi plus a few more. Each has their strengths and weaknesses. Those which register easily, don't always schedule or communicate well. Team assignment isn't always a strength. Others have a great template language. None do it all well.

The bottom line is that I choose TeamSnap because it single-handedly makes me more efficient when scheduling games and practices, but most importantly when it makes communicating to players, coaches and parents easy. The functions most important once teams have been formed.

Even though I must use the league's or association's required site to register, I still choose to purchase services from TeamSnap to manage my event and game schedules and team communications because it does it so much better than anyone else.

TeamSnap constantly works to add new features and improve existing ones.

I am about to test their league/association site that will allow multiple teams/sports under the same umbrella.

Best Sports App

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling for the league is super easy. Can message the entire league with a click of the button. Can send Alerts right to participants phones for any last minute changes.

Cons: Sometimes need to force quit the app to refresh the schedule.

Great tool to keep track of team attendance!

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to track past and future attendance at team events is really excellent but the best feature is the fact the system sends automated reminders to team members on upcoming events which save me time. This function alone makes it worth getting.

Cons: Sometimes the application doesn't load quickly or sometimes freezes which makes it frustrating. And on occasion, switching between the schedule and roster tabs does the same thing.

Great Team App

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the ability to have the schedule as well as the ability for team members to opt in or out of the games. It also allows you to keep live score updates during games

Cons: only downside is that it is not that customize-able

Capterra loader

Small Team Management

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great from small teams and if you have multiple spots on the go. Scheduling practices and games is easy. Nice to have everyone's availability.

Cons: Lots of notifications. If you turn them off you could miss something. I couldn't find a way to turn off individual components.

Overall: Allows you to keep track of attendance and availability. For small teams this would work well and is an easy solution. There are other apps out there I would consider before TeamSnap.

TeamSnap Works Well for Me

Sep 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of notification of team members for events

Cons: Multiple rosters for an individual team aren't an option

Overall: My overall experience with TeamSnap is mostly positive. It helps me to keep my teams organized and infirmary.

Capterra loader

Good team App (Awesome for Football!)

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to communicate with the team and see schedules all in the same place.. The ads.. when they show up do not detract from the app.

Cons: I would like to see better "Live" up to the minute scoring results as part of the app.

Vendor Response

by TeamSnap on January 10, 2019

We do offer live scoring in the app. We would be interested to hear if you had tried it. It is called TeamSnap Live!

TeamSanp everything you have been waiting for.

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. Finally everything in one place. I have loved using this software! It is perfect for work, or outside groups. Keep track of members, what their roles are with in your organization member contact info, and events. You can even use it to keep track of individual fundraising for each member.

Cons: Honestly I love this. I wish more organizations used it. The biggest downfall is the price point for non profit use with large groups.

Overall: Perfection. I have not had a single issue with this product and have recommended it others.

Great for team management

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely intuitive UX/UI that made it easy to stay in touch with parents and players.

Cons: This is more of a parent issue, but I think the software could contribute to making better use of push notifications and reminders to get parents to fill out information in the app.

Vendor Response

by TeamSnap on January 10, 2019

Good comments. We agree on the push notifications. We are looking into it.

Organized our team with ease

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way for team managers, coaches, parents and players to communicate. I love the tracking option on here. It is great for collecting tournament papers and making sure you have everything. The roster functionality allows you to include pictures, videos, and stats. The chat feature lets all our parents talk and ask questions in one place. It is a lifesaver. We can also live score games and it sends reminders for me, saving a lot of time. they are always working to improve it and add more features. I wish I would've known about it years ago.

Overall: Everything in one place - it streamlines communication, organization, and scheduling.

TeamSnap Review

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely easy to use for any team. It's easy to enter your information and easy to message the group.

Cons: I haven't found anything that I don't like about this software yet. We use it a lot.

Overall: We use this for our team communication and scheduling.

Love this app!! If youre an athletic coach, get this!!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really love how easy it is to press the map button to take you where you need to go for the teams game. The announcements or notifications on when the game starts or who won is also a nice feature.

Cons: I do wish I could have several teams listed but only select one as the main source or active use. For example, in order to see a particular team I must have there's open and to avoid over notifications, I have to close the other teams. I wish it could all be there but have like a number of notifications to review when available vs receiving several messages or notifications on the phone.

What a Snap

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, team tracking and communications made very simple

Cons: Cannot get rid of old teams on my dashboard, have some that go back 5 years

Overall: A great management tool for your team communications and tracking

Vendor Response

by TeamSnap on December 05, 2018

We can help you get rid of the old teams. Drop us a line at https://helpme.teamsnap.com/ and we can help.

Its a new method the help people like me, the couches are very good and always happy

Apr 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Form people to be focus on the exercises and its something new because is online, nice way to do exercises too

Cons: Sometimes the couches don't try to do his best and thats why people don't know about this product, have to be better

I like the app!

Dec 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the consolidation of information for my son's team very much

Cons: It would be nice if there could be a way to have immediate updates for my team while they are out of town so I could know scores, etc.

Keeps me updated

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I know when and where all of our games are and the messages from the coach are timely.

Cons: Defaults to lots and lots of emails as well as the other notification

GREAT resource for communication with team

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LOVE the chat feature and calendar. VErY easy to use and helpful.

Cons: There isn't anything that I've found that I didn't like

A great way to manage a sports team

Dec 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very useful for sports teams. We can se the schedule and for every game/practice, the players and coaches can say if they will be present or not, which helps to know if call-ups are necessary.

Cons: It may be slow at times and it's not the best platform to share images.

Great for coaches

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: That I can map out a whole season and quickly evaluate who will be there, and who won't.

I also like being able to message the team in the app bc I know the whole team has access and all see it.

Cons: I haven't really found anything I've wanted to do with it and couldn't . So far, so good. But my needs are pretty simple.

Overall: I use this to manage 2 soccer teams and it's been really great. It makes keeping track of what's going on super simple.

Must have for Sports Management

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile App

Team Scheduler to schedule games

Simple and easy notification system

Cons: Unable to close off functions we don't use like the registration portal.

Archiving seasons can be tricky at first

Overall: TeamSnap has improved the overall management of our basketball leagues. We can schedule practices and games easily. We can also make changes and notify participants of those changes immediately via the mobile app.

Great communication tool

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a most have for any hockey team captain. You know who will be attending the game and can fill lines and chat with the whole team.

Cons: I would say almost flawless. Does take a little longer to load then I would expect but in general. the app is quicker though. Notification settings are too broad. It would be nice to choose what can notify me.

Overall: Must Have!!! Beast ICE

Our travel soccer team uses this app to communicate

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Decent feature set, great value. Everyone seems to be able to use it easy enough. You can add all the event dates to your calendar with a click of a button. There is a group chat.

Cons: I can't really come up with any major cons honestly. I've never had to use their customer support so I cannot attest to that.

Overall: Easily communicate with your team

Great for small fitness classes & studios.

Oct 04, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of adding participants from a roster to a class or event is extremely easy. I love that Participants can see what teammates are also signed up!

Cons: I dislike the most that everyone there is a class added or changed emails go through to the team; it has been a source of complaints from users.

Overall: Benefits to small fitness business: ease of fitness class scheduling in a list view, ability to keep accountability and see registered participants.

Capterra loader

GREAT!

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great product, it save time. Can send group emails, chats. full schedules and reminders. i use it for softball teams.

Overall: UPDATES

SCHEDULES

GREAT

Helps manage our classes tremendously

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to add members to a class or event is very easy and they are able to see what they signed up for.

Team Snap

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its an all in one app that enables our team to have all of the information that we need in one place.

Cons: The fact that our notifications come in the email instead of generating texts and notifying that there is a comment.

Overall: Great!

Teamsnap is a great scheduling/communication tool

Apr 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TeamSnap is easy to use. The notifications are great, and the scheduling features are awesome. It makes it so much easier if something needs to be rescheduled to instantly communicate it to the whole team. I also like that it shows the location of the event/game and you can click on it and it will take you right into google maps.

Cons: It can be rather costly. There are some other free options out there but nothing I have found that integrates all of the great features TeamSnap does.

The Problem Solver

Jun 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It saves parents and coaches so much time! This app allows youth sports coaches to stay in communication with the parents and players without the hassle of phone calls, texts and emails. all the info lives in one place and it's oh so worth it

Cons: The app does not replace the relationship that coaches and parents should always have. Coaches can rely on the app too much and lose track of the real human factor but other than that the app does a ton of stuff for teams.

Overall: it saves me a ton of time

Totally Amazing

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use. The availability feature is a great.

Cons: not enough control over notifications that are sent to the team

Good for group communication

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Just started using this app this summer for my dragon boating team. Was useful for communicating with members and stay on top of update while on the go.

Cons: The team had 3 smaller sub teams and I could not figure out how to only receive messages directly related to my team. Would often have my phone spammed with group chats from the other team. Others did not seem to have this issue and even when I had my settings correctly the messages still came through.

Great for managing practices/games and for communicating.

Dec 21, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Managing practice and games. It keeps it all in one spot, so it's good for members. Fairly easy to use.

Cons: The accounting feature from a Manager perspective is not great. It only works if everything is perfect, which it never is. If someone overpays and therefore has extra money in the system, you can't easily apply those funds to future fees/payments. All they need to do is add ability to "apply" money in an individuals Team bank towards a new fee.

No calendar, confusing emails

Aug 10, 2013
2/5
Overall

2 / 5
Ease of Use

Comments: Nice and easy for a team parent but horrible to try to figure out changes etc for a parent. A heading says "changes to your repeating event", but then the message is only for a single practice day added in on one particular day. That would be an add on, not a change.. Needs a lot of humanization. We've missed several practices because we did not understand the email from the header, then had to dig through the email thru the little itty bitty text. Is that supposed to be easier than a email reminder from a coach with a reminder in the header? No way... I am a coach and I will not use this service until the header can be customized. No parent wants to dig through every email EVERY practice... Yuck! Too many kids, sports and no time to deal with this.. Good luck

Vendor Response

by TeamSnap on August 13, 2013

Thanks for the feedback. We are totally focused on user experience so we will seriously think about the feedback.

Keep life and sports organized!

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just recently started using this app as part of a sports team. Previously they would send out group text messages which was annoying. This app has streamlined the whole communication process and is on a very professionally looking platform.

Cons: Has lots of advertising on it so when you scroll through to get to the information you want can be distracting.

Overall: Has made looking up team scheduled and getting updates so much easier.

Team Snap Review

Nov 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use as far as connectivity with my kids' sports teams.

Cons: I was not able to upload pictures, although I tried, & other people were able to upload their pictures.

Overall: Team Snap made things convenient for knowing everything that I needed to know.

Vendor Response

by TeamSnap on November 21, 2018

Sorry you couldn't get the photos to upload. Drop our support team a line at https://helpme.teamsnap.com/ and we will see what we can do to fix that for you.

Capterra loader

use this for my son's baseball team

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's really convenient. we don't have to exchange numbers of parents in order to communicate. It also has the roster and the schedule that we can just look back on whenever we need it.

Cons: the advertisements that are displayed. I don't recall ever seeing an ad on an App like this before. but that's really just such a small thing and easily ignored

Capterra loader

Great way to communicate with youth teams

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use to communicate with the team. I can send schedules of games, what color uniform to wear, practices, whatever I need to do.

Cons: It is a little difficult to add spouses of kids onto the team unless done through the team manager.

Overall: It is a great way to organize team events and communicate with parents and teammates.

Capterra loader

Helped me to organize the practices and games

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is the best I found, I solved the problems I had to coordinate matches and practice with my soccer team. It's very easy to use.

Cons: at the beginning this software has made me a little difficult. but when I learned all their tools and functions was the maximum

TramSnap Awesome!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Keeps all team schedules, communication, contact information on one easy to reach place! Never be late or miss attaining or game again!

So easy for beginner

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is so easy to use to set up all games and practices. Everyone will love the ease of use

Cons: Just like any new software it takes a little to get used to. But give it a chance and it will get easier

Recently started to use Team Snap for the 1st time and I would recommend to other potential users.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to select practice and game schedule (together or separate) has the greatest benefit to me and my parents.

Overall: saved time and allowed players, parents and other family members to receive the same information.

Great app, way over priced.

May 01, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's incredible for organizing a team. It's easy to use.

Cons: WAY too expensive. Rather than one person paying a monthly fee, every user should be able to pay to use it permanently.

Capterra loader

A group text message gets the same job done

May 07, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: In using it for my daughter's soccer team, we're able to add the score, pictures from the game, and other notes while the action is going on. However, no one does this.

Cons: It feels redundant given the fact that a group text message would notify all involved the same exact way that this application does.

May 21, 2018
3/5
Overall