--- title: "TeamSnap Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TeamSnap the right Sports League solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123208/TeamSnap/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- TeamSnap 4.2 (157) [View alternatives](https://www.capterra.com/p/123208/TeamSnap/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of TeamSnap Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Catherine P ParentEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I think that team snap is a good app for coach and parent communication,team management, and scheduling is a breeze with it as well.“ December 6, 2025 SN Scott N CEOConsumer Goods, 2 - 10 employeesUsed the software for: 1-2 years. “There were advertisements and I'm not sure how to import the schedule into my calendar“ December 30, 2024 KN Kathy N Team ManagerSports, 2 - 10 employeesUsed the software for: More than 2 years. “The tracking functionality is also helpful.“ September 19, 2025 Chris O Coach and ParentEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “On-site advertising is annoying.“ September 6, 2025 LS Loretta S userSports, Self-employedUsed the software for: 1-2 years. “I play on a team that uses TeamSnap and find it never fails to do the job.“ November 15, 2024 LA Lisa A captainSports, 11 - 50 employeesUsed the software for: More than 2 years. “I have only kept it because the team hates new things and whine. But next year Im cancelling subscription and using the free apps that do the exact same thing.“ September 20, 2023 GC Garnet C Team LeadLogistics and Supply Chain, Self-employedUsed the software for: 1-2 years. “Positive, one stop shop for all things team management related. “ May 30, 2025 PS Paul S DirectorMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The statistics page is non functional for 2 weeks. “ March 17, 2024 ## Showing most helpful reviews Showing 1-25 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine P. Parent Education Management Used the software for: Less than 6 months ### "Very helpful software for sports teams and could be used for a range of teams to communicate. " December 6, 2025 3.0 I have been using TeamSnap for about 4 months for my daughter's cheerleading squad and it has been very helpful for navigating scheduling and communication with the team as well as with the coach and parents. Pros I think that team snap is a good app for coach and parent communication,team management, and scheduling is a breeze with it as well. Cons I do not like that that it can be difficult to read the header information. I also think that the timing is off with the time zones. Review Source KH KristiLee H. Coach Sports Used the software for: 1-2 years ### "Team Snap App" March 31, 2023 5.0 Overall a great experience not many things this app doesnt help with when it comes to our team management! Pros I like that we can have all team information in one spot. We can easily communicate all information to everyone all at once and update in real time. Cons I wish I would get notified if someone says they will not be at an event or practice instead having to look in the app. Sometimes if were starting practice or a game I cant open the app to look at these things. If I got a push notifcation on my screen it would be easier. Reason for choosing TeamSnap Better pricing for our team Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Team snap is better organize and easier to have multiples teams and navigate between them. Review Source MB Matthew B. Coach Sports Used the software for: Less than 6 months ### "Team Snap for Upward Soccer" August 21, 2023 4.0 The app is super easy, friendly, and initiative. Pros The available categories give great clarity to specifics around events that a group text message or email cannot capture. Cons The team jersey color can only be seen once each individual event is clicked on. Having things like Jersey, home/away or opponent as an option to include in the summary would be helpful. Alternatives considered [GroupMe](https://www.capterra.com/p/233886/GroupMe/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing TeamSnap I liked the categories instead of just blanket emails. Info could be preloaded. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) Trialing something different Review Source GF Glenn F. graphic designer Graphic Design Used the software for: 2+ years ### "Manage Your Team in a Snap" March 9, 2022 4.0 Easy to keep track of players and their contact information as well as locations we go to regularly. No more parents asking for an email with addresses for locations or times for events. Pros Ease of use for scheduling practices and games. Checking attendance is great, but too easy for players to forget to mark their status. Love the email and message feature that keeps record of what is sent out and to whom. Cons I use this primarily for my daughter's travel softball team as the administrator, but need to use a separate app for scoring the games. I wish TeamSnap would integrate a score keeping feature for softball/baseball. Alternatives considered [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing TeamSnap SportsEngine has awful customer service and tries to rip you off for NOT using certain features. Review Source EF Emmett F. Student Education Management Used the software for: 1-2 years ### "Great app for sports management and athletic families." June 28, 2019 5.0 Makes life as an athletic family much easier and more organized. Pros Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family No bugs that I have stumbled across Very easy to use for anyone, regardless of experience with apps of this type Cons Sometimes very laggy to use and slow, but could be a problem on my end. On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time. Alternatives considered [Sportlyzer](https://www.capterra.com/p/144279/Sportlyzer/) Reason for choosing TeamSnap It offered the best service for the best value. No free trials or bugs, etc. Review Source Response from TeamSnap July 1, 2019 Thanks for the feedback. We have a few things we are working on to make the mobile apps even faster. We recognize that cellular networks out on the field can be hit or miss and we have some things coming to help. VR Verified Reviewer Coach and Parent Events Services Used the software for: 2+ years ### "Toss the Spreadsheets! Skip the E-Mails! TeamSnap is easy and useful!" September 6, 2025 4.0 My experience with TeamSnap was generally positive. Definitely better and easier than using E-Mail and Spreadsheets. Pros Easy to use as both coach and parent/user. Easy to track multiple players and communicate with parent. Cons On-site advertising is annoying. I found the Mobile App a little harder to navigate as coach. It was fine as parent Review Source KN Kathy N. Team Manager Sports Used the software for: 2+ years ### "Helpful - one stop for infomation" September 19, 2025 4.0 Positive - it is an intuitive app. As with all areas, things are managed across multiple platforms, so there is not always the need to use all features in each platform. Pros Ease of use. Adding events, changing details and functionality when or when not to notify others of the change. Reminder features are also helpful. The tracking functionality is also helpful. Cons Not aware of any feature to poll members for specific items. Signup lists are also managed outside of the app. Review Source GC Garnet C. Team Lead Logistics and Supply Chain Used the software for: 1-2 years ### "A solid choice for your Team's tracking needs" May 30, 2025 4.0 Positive, one stop shop for all things team management related. Schedules, reminders, team personnel, stats keeping, etc all in one place Pros I liked the calendar integration, Rosters functions, stat tracking, scheduling and communication functionality of the app. Probably best suited for bigger cities and places with larger leagues, where I am from, the software doesnt seem as relevant with the community, but overall I did like its functionality when helping my team coordinate throughout the seasons Cons Not really anything against the app, but it was hard to get team engagement of buy in for the app. Probably just due to the size of our location demographic here, Review Source SS Steve S. Coach Sports Used the software for: 2+ years ### "Over promised, under delivered" February 14, 2025 1.0 I wish someone would develop a competitor product that was more intuitive and less clunky. Pros Very little anymore. Once I switched from an individual team account to business, almost everything I liked became worse. Cons The rostering, clunky chat feature, mis-information when switching from the individual team account to a business account, lack of timely customer support (1-5 days later they respond and not with a call but usually with links to their website or a generic answer). Review Source (tj) Tom H. League Comissioner Sports Used the software for: 6-12 months ### "Very Complicated" August 27, 2019 3.0 Pros This software seems to have most/all of the bells and whistles, but it's very complicated to use. If you're running a big organization or league, then it probably makes sense, but if you're just a team it's definitely overkill. We use about 10% of the features. Cons Customer support is mediocre. The help files seem to frequently be related to a previous version of the product or for some other reason I'm frequently unable to make it do what the help files say it should. Really the software is just WAY to complicated to use, I think given all the features if they did some usability design, they could make a really wonderful product, but the current interface is very confusing and unless you use it all day every day, you'll find every time you use it to be frustrating. Also, its very expensive. I looked at, but didn't trial, other products, but ended up staying with TeamSnap which was what my predecessor had selected because of inertia. I wanted to change, but didn't feel like doing the work of convincing the coaches and board members to switch and then doing the work of switching and educating the players and coaches who already had TeamSnap. Reason for choosing TeamSnap I didn't choose it, I inherited it. I would have selected a simpler, less expensive product with a more intuitive user interface. Review Source Response from TeamSnap August 28, 2019 Sorry you found the product confusing. We pride ourselves on ease of use. We would love to hear any places that you found confusing so we can work on them. Ken General Manager TS TJ S. Physical therapist Hospital & Health Care Used the software for: 6-12 months ### "Good app for soccer for my 6 yo" April 5, 2025 5.0 Pros Staying connected with other players, chatting with coach, looking at the game schedules Cons Nothing so far about this app, which I have not liked. Review Source DC Dave C. Player agent, director Sports Used the software for: 2+ years ### "Keeps making a positive difference to our youth sports program. " August 12, 2020 5.0 Allows our small volunteer lead youth softball organization to operate way above our capabilities from an information technology perspective. It has made our ability to manage registrations and the associated $$ Much more smooth than I ever anticipated. Even in the challenging spring of 2020 when we had to cancel our program because of the Covid pandemic, our ability to offer and process refunds was so simple! Pros It was difficult the first year when we abandoned our in person registration for this online solution. We always looked forward to seeing all the families and softball players in January after many months away and we worried about losing that personal touch. We never should’ve worried as our families and our coaches have all benefited from our transition to team snap. From managing all of our registrations, whether for tryouts, clinics, our regular Rec season or Our summer travel seasons, TeamSnap makes it all easy. Families can keep using their daughters profiles for multiple registrations. We can re-purpose prior registration forms each year with only minor changes. We can easily extract the raw data for more detailed analysis in XLS and to provide coaches with advance looks in preparation for team drafts. Draft night is simple with a click all that is needed to add a player to a team. At the end of the draft meeting, all coaches have all the information needed to welcome players to their team. For our coaches, their season is made simple. As schedules are completed, they loaded into their select teams you say Ivette schedule and they can track players availability for every game weeks, assign snack duty, and keep track of all the scores. They can send emails to/from all of the players and keep parents up-to-date on all activities For our entire program, it is easy to send emails to all the coaches or all the families And keep everyone informed. Cons It would be nice if after the draft meeting, that players/families couldn’t see everything until their coach has completed all of the phone calls. Kind of a hold/release button that A coach could push when he is finished. Sometimes players know who else is on their team and start complaining before coaches even started making phone calls. Review Source LA Lisa A. captain Sports Used the software for: 2+ years ### "Expensive and you still have to watch ads" September 20, 2023 2.0 hate the ads because I pay so much. I should not be subjected to ads. I can understand if its free but its not . Pros Can follow teams easily. Assignments and schedules, availability. Cons The cost. Will be cancelling next year. I have only kept it because the team hates new things and whine. But next year Im cancelling subscription and using the free apps that do the exact same thing. Reason for choosing TeamSnap habit Review Source BE Brad E. President Sports Used the software for: 2+ years ### "Use the free version" November 23, 2021 3.0 Free version is where it’s at. Pros The free version gives you 95% of the value. If you can collect fees with another system, there is no down side to TeamSnap. Cons Customer service (None). If your card expires they simply disable the whole club account with 0 minutes warning. Review Source CB Cammielle B. Manager Sports Used the software for: 2+ years ### "Excellent team manager tool" October 24, 2020 5.0 I have uses it for years. It is my go to app for team management. I used it seasons with one team and seasons with 15. Its been smooth sailing ans I have no trouble. I use this for communication features as well Pros Availability settings make tracking attendance easy. Invoice features have improved and makes it easy to collect funds. Game loading and schedule loading are easy. Accessible from multiple devices. I manage several different teams in one season. Cons I wish that non profits could get lower fees. Especially, on merchant fees. It does cut in to our dues with the merchant fees. Reason for choosing TeamSnap Better value. More user friendly. Integrates better with other calendars. Overall I have had better success Review Source KJ Keith J. Owner/Operator Sports Used the software for: Less than 6 months ### "Avoid" August 18, 2020 1.0 Terrible. Customer support is useless and condescending Pros After using TeamSnap for years, I upgraded to the organizational TeamSnap and purchased the Tournament Application. The package came with a hefty price tag of over eight hundred dollars. What I was unaware of is it took hours of tutorials to learn how to operate the organization TeamSnap functionality. This, too, after I had already used the very simple TeamSnap for individual teams for years. That's fine, the issue was eventually conquered, however it was just frustrating. My biggest complaint is the TeamSnap Tournaments application. It is actually very simple to set up and understand - however they are marketing and welling a product that is not fully built out. They do not tell you that they have very few bracket templates available to use when scheduling teams for tournaments. When I asked for additional templates, I was told that creating new brackets was "on the backburner" due to other projects. I am irate I paid a lot of money for their products and they do not supply simple functionality that many of their competitors offer. I am currently asking for a refund so I will update this review once I get a response Cons Not enough bracket templates. They created a tournament application that does not have basic needs for tournament organizers Review Source AT Ashley T. Sr HR Generalist Real Estate Used the software for: 1-2 years ### "Keep in Contact" January 21, 2021 3.0 TeamSnap has been a great tool to ensure that groups are aware of everything. It is great to keep up with what is owed and when it is due or when the next practice is scheduled. Pros TeamSnap is another product that allows groups to stay connected without constant text messages from others in the group. The app has a number of features that allow the group to communicate or see what is occurring in the future without clicking off the main screen. Cons There have been a few times where messages have been sent out, but there was not a confirmation that it was received. TeamSnap will not deliver the message if the recipient does not have the app downloaded on their device. Review Source RZ Ryan Z. President Marketing and Advertising Used the software for: 2+ years ### "Teamsnap is the current leader in team management for sports and events" November 11, 2019 4.0 I've used it for a long time and it's fairly simple and universal for parents and coaches. I'll continue to use it, but would be nice to have a few more options included without additional charges Pros We all need a central place to keep track of all our kids' sporting events. The adding of schedules and multiple teams is very helpful and convenient. Cons You need to pay for a lot of the upgrades, including "availability" where the user can mark if they can or cannot attend a practice, game, etc. Review Source PS Paul S. Director Medical Practice Used the software for: 1-2 years ### "There is no customer service, and inattention to glitches" March 17, 2024 3.0 Was ok until there's a glitch. Then there is no responsiveness at all. I think this is not a very vertical company and someone needs a real programmer on their team. Pros Statistics is set up well. The layout to display leads is ok. Cons The statistics page is non functional for 2 weeks. It just states it keeps loading. I have reached out to CS 4 times. They say there is no timeline to fix and recommending I START OVER with a new team and input manually my stats all over again. Absolutely unacceptable Review Source JD Jim D. Project Manager Information Technology and Services Used the software for: 2+ years ### "Lines of communication" February 22, 2019 5.0 I loved the fact that you can share the schedule and update/changes to the schedule are real-time and you can choose who to send notifications to. I like the fact that you can send notifications using text or email. Pros Executive summary: -Easy of use: 4 stars -User interface: 3.5 starts(learning curve) -Payment: 5 stars easy to upgrade/downgrade on the fly -Inviting others: 5 stars. Ability to invite and join your group/club: easy(it shows who is online/offline) -Support: 5 stars -Functionality: 5 stars -Web page integration: 5 stars -Security: 5 stars Cons \-I wanted to only notifications at specific intervals, example every other week. I was not able to do that in the version I was using. It's either at specific days ahead of the due date or none at all. I would like to be able to send bi-weekly or once a month. Review Source MW Martin W. Product Director Information Technology and Services Used the software for: 2+ years ### "Probably the best team sports management software...." July 25, 2017 5.0 Pros Easy to use, does what most clubs need and saves significant time for both coaches and parents. My club have 40+ football (soccer) teams, which overs over 500+ players and teamsnap manages everything from registration, team and club communications, games and training and availability... and more. Great customer support also :) Cons No real cons... having the cloud version and app version make it easy to use and new features are continually rolling out... over the last two years of using this it has got better and better Review Source JH Jessica H. Realtor Real Estate Used the software for: 1-2 years ### "TeamSnap for T-ball" October 15, 2019 5.0 This software was perfect for keeping the T-ball team up to date on the games and practice schedule. Pros I used this software for my son's T-ball team. It was great to keep in touch with the team parents and update on games. Cons This was a great software to keep organized during the T-Ball season. The only negative part of this software it the notifications were not easy to keep track of new messages. It does notify you but the notification goes away and you have to go into the app to view. Review Source aA amihan A. program specialist Government Administration Used the software for: Less than 6 months ### "teamsnap" December 1, 2022 5.0 Pros Having a central place for communication and schedules for team sports makes it easier for parents with multiple children in different sports. Cons There was nothing that I did not like from this software Review Source VR Verified Reviewer Digital Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Helps keep everyone on the same page" June 11, 2019 5.0 Pros I like that it gives me the ability not only to blast out messages or updates to many people at once but also allows me to see exactly who is and isn't coming to the game or event. Cons I have nothing bad to say about it. Sometimes it freezes but that's it. Review Source NR Nathan R. The Dude Public Safety Used the software for: Less than 6 months ### "I am trying to figure this app out." July 13, 2019 1.0 I contacted teamsnap support for an issue and they were not able to help solve my issue. Pros I do like the concept of this app and service. Cons You can not view your previous payments. The website says you have to use the app to view payment info. I was not able to find the info in the app. After contacting their support they told me you can't view previous payments in the app. So conflicting information. You can not combine your payments for your athletes in to one bill. Because you can't combine your bill the app charges you a processing fee for each bill just adding to the overall cost. If you are in the app and select pay now on the home screen the app takes you to a website in your browser. If you select pay now under invoices due tab you can pay your bill inside the app. You cant save your card info inside the app for future payments. The amount of ads in the app and on the website is beyond nauseating unless you want to pay another $2 a month on top of all the fees they already charge. There is no settings menu to make changes to your profile. Review Source Response from TeamSnap July 17, 2019 Nathan, Sorry we didn't meet your needs. It sounds like you have some interesting ideas. Our team will be reaching out to see if you are game to jump on the phone and give us a little more detail on how you would like to see the product work. Ken McDonald TeamSnap General Manager Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.