# TeamSnap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TeamSnap the right Sports League solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123208/TeamSnap/reviews --- TeamSnap 4.2 (157) [View alternatives](https://www.capterra.com/p/123208/TeamSnap/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TeamSnap Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Catherine P ParentEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I think that team snap is a good app for coach and parent communication,team management, and scheduling is a breeze with it as well.“ December 6, 2025 SN Scott N CEOConsumer Goods, 2 - 10 employeesUsed the software for: 1-2 years. “There were advertisements and I'm not sure how to import the schedule into my calendar“ December 30, 2024 KN Kathy N Team ManagerSports, 2 - 10 employeesUsed the software for: More than 2 years. “The tracking functionality is also helpful.“ September 19, 2025 Chris O Coach and ParentEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “On-site advertising is annoying.“ September 6, 2025 Carolyn G Sr HRIS AnalystInsurance, 501 - 1,000 employeesUsed the software for: 6-12 months. “The schedule is added, the location of games, and even the ability to choose a game to bring the snacks for make it super user friendly!“ June 12, 2023 LA Lisa A captainSports, 11 - 50 employeesUsed the software for: More than 2 years. “I have only kept it because the team hates new things and whine. But next year Im cancelling subscription and using the free apps that do the exact same thing.“ September 20, 2023 MB Meghan B PlayerSports, 11 - 50 employeesUsed the software for: More than 2 years. “Great app for managing your team, group messaging and calendars are easy to set up.“ July 21, 2024 PS Paul S DirectorMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “The statistics page is non functional for 2 weeks. “ March 17, 2024 ## Showing most helpful reviews Showing 1-25 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine P. Parent Education Management Used the software for: Less than 6 months ### "Very helpful software for sports teams and could be used for a range of teams to communicate. " December 6, 2025 3.0 I have been using TeamSnap for about 4 months for my daughter's cheerleading squad and it has been very helpful for navigating scheduling and communication with the team as well as with the coach and parents. Pros I think that team snap is a good app for coach and parent communication,team management, and scheduling is a breeze with it as well. Cons I do not like that that it can be difficult to read the header information. I also think that the timing is off with the time zones. Review Source KH KristiLee H. Coach Sports Used the software for: 1-2 years ### "Team Snap App" March 31, 2023 5.0 Overall a great experience not many things this app doesnt help with when it comes to our team management! Pros I like that we can have all team information in one spot. We can easily communicate all information to everyone all at once and update in real time. Cons I wish I would get notified if someone says they will not be at an event or practice instead having to look in the app. Sometimes if were starting practice or a game I cant open the app to look at these things. If I got a push notifcation on my screen it would be easier. Reason for choosing TeamSnap Better pricing for our team Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Team snap is better organize and easier to have multiples teams and navigate between them. Review Source MB Matthew B. Coach Sports Used the software for: Less than 6 months ### "Team Snap for Upward Soccer" August 21, 2023 4.0 The app is super easy, friendly, and initiative. Pros The available categories give great clarity to specifics around events that a group text message or email cannot capture. Cons The team jersey color can only be seen once each individual event is clicked on. Having things like Jersey, home/away or opponent as an option to include in the summary would be helpful. Alternatives considered [GroupMe](https://www.capterra.com/p/233886/GroupMe/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing TeamSnap I liked the categories instead of just blanket emails. Info could be preloaded. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) Trialing something different Review Source GF Glenn F. graphic designer Graphic Design Used the software for: 2+ years ### "Manage Your Team in a Snap" March 9, 2022 4.0 Easy to keep track of players and their contact information as well as locations we go to regularly. No more parents asking for an email with addresses for locations or times for events. Pros Ease of use for scheduling practices and games. Checking attendance is great, but too easy for players to forget to mark their status. Love the email and message feature that keeps record of what is sent out and to whom. Cons I use this primarily for my daughter's travel softball team as the administrator, but need to use a separate app for scoring the games. I wish TeamSnap would integrate a score keeping feature for softball/baseball. Alternatives considered [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing TeamSnap SportsEngine has awful customer service and tries to rip you off for NOT using certain features. Review Source EF Emmett F. Student Education Management Used the software for: 1-2 years ### "Great app for sports management and athletic families." June 28, 2019 5.0 Makes life as an athletic family much easier and more organized. Pros Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family No bugs that I have stumbled across Very easy to use for anyone, regardless of experience with apps of this type Cons Sometimes very laggy to use and slow, but could be a problem on my end. On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time. Alternatives considered [Sportlyzer](https://www.capterra.com/p/144279/Sportlyzer/) Reason for choosing TeamSnap It offered the best service for the best value. No free trials or bugs, etc. Review Source Response from TeamSnap July 1, 2019 Thanks for the feedback. We have a few things we are working on to make the mobile apps even faster. We recognize that cellular networks out on the field can be hit or miss and we have some things coming to help. VR Verified Reviewer Coach and Parent Events Services Used the software for: 2+ years ### "Toss the Spreadsheets! Skip the E-Mails! TeamSnap is easy and useful!" September 6, 2025 4.0 My experience with TeamSnap was generally positive. Definitely better and easier than using E-Mail and Spreadsheets. Pros Easy to use as both coach and parent/user. Easy to track multiple players and communicate with parent. Cons On-site advertising is annoying. I found the Mobile App a little harder to navigate as coach. It was fine as parent Review Source SS Steve S. Coach Sports Used the software for: 2+ years ### "Over promised, under delivered" February 14, 2025 1.0 I wish someone would develop a competitor product that was more intuitive and less clunky. Pros Very little anymore. Once I switched from an individual team account to business, almost everything I liked became worse. Cons The rostering, clunky chat feature, mis-information when switching from the individual team account to a business account, lack of timely customer support (1-5 days later they respond and not with a call but usually with links to their website or a generic answer). Review Source GC Garnet C. Team Lead Logistics and Supply Chain Used the software for: 1-2 years ### "A solid choice for your Team's tracking needs" May 30, 2025 4.0 Positive, one stop shop for all things team management related. Schedules, reminders, team personnel, stats keeping, etc all in one place Pros I liked the calendar integration, Rosters functions, stat tracking, scheduling and communication functionality of the app. Probably best suited for bigger cities and places with larger leagues, where I am from, the software doesnt seem as relevant with the community, but overall I did like its functionality when helping my team coordinate throughout the seasons Cons Not really anything against the app, but it was hard to get team engagement of buy in for the app. Probably just due to the size of our location demographic here, Review Source KN Kathy N. Team Manager Sports Used the software for: 2+ years ### "Helpful - one stop for infomation" September 19, 2025 4.0 Positive - it is an intuitive app. As with all areas, things are managed across multiple platforms, so there is not always the need to use all features in each platform. Pros Ease of use. Adding events, changing details and functionality when or when not to notify others of the change. Reminder features are also helpful. The tracking functionality is also helpful. Cons Not aware of any feature to poll members for specific items. Signup lists are also managed outside of the app. Review Source (tj) Tom H. League Comissioner Sports Used the software for: 6-12 months ### "Very Complicated" August 27, 2019 3.0 Pros This software seems to have most/all of the bells and whistles, but it's very complicated to use. If you're running a big organization or league, then it probably makes sense, but if you're just a team it's definitely overkill. We use about 10% of the features. Cons Customer support is mediocre. The help files seem to frequently be related to a previous version of the product or for some other reason I'm frequently unable to make it do what the help files say it should. Really the software is just WAY to complicated to use, I think given all the features if they did some usability design, they could make a really wonderful product, but the current interface is very confusing and unless you use it all day every day, you'll find every time you use it to be frustrating. Also, its very expensive. I looked at, but didn't trial, other products, but ended up staying with TeamSnap which was what my predecessor had selected because of inertia. I wanted to change, but didn't feel like doing the work of convincing the coaches and board members to switch and then doing the work of switching and educating the players and coaches who already had TeamSnap. Reason for choosing TeamSnap I didn't choose it, I inherited it. I would have selected a simpler, less expensive product with a more intuitive user interface. Review Source Response from TeamSnap August 28, 2019 Sorry you found the product confusing. We pride ourselves on ease of use. We would love to hear any places that you found confusing so we can work on them. Ken General Manager LS Loretta S. user Sports Used the software for: 1-2 years ### "Teamsnap...a solid choice." November 15, 2024 4.0 I haven't had to contact TeamSnap so I don't know how their customer service is, but because the product is solid, it isn't an issue. I play on a team that uses TeamSnap and find it never fails to do the job. Pros TeamSnap is easy to use and navigate. The app works well and since TeamSnap has been around for awhile, they have worked out all the bugs and glitches that some of the newer formats are having trouble with. Cons The only reason I rated it a 4 was because as a Canadian, the exchange rate for the use of the product is expensive. Review Source TW Tanner W. Integrity Engineer Oil & Energy Used the software for: Less than 6 months ### "TeamSnap, Could be Better!" September 21, 2024 4.0 My overall experience is that it is a learning curve and not very easy to get your roster activated on the app Pros I liked how it was laid out once you got all your roster onto the website Cons Setting up your roster and getting the parents onto the app was the hardest part Review Source GG Glenn G. Senior HRIS Used the software for: 2+ years ### "Good team management tool but needs improvement" April 11, 2018 4.0 Pros I used Teamsnap to manage a Men's adult softball team for over 7 years -Players or manager can track player "availability" easily through the app. The player can mark which games they may miss due to vacation, etc. This is useful for tracking how many subs I may need for a given week. -The ability to track statistics -Easy to use mobile app -The ability to send/track messages to team Cons There are a few things they can work on: -Stats were great, but were not available on the mobile platform. This was an issue because the majority of the team only used the mobile -I wanted to lock down 'availability' an hour leading up to the game, otherwise someone could mark themselves out the last minute without me knowing, but this feature was not offered. -The top stats feature is cool - it allowed you to show the season leaders for stats. But they did not allow you to set a threshold for minimum games - i.e. a qualified player. So a player who went 2-2 in a single game and didn't play another game all season would lead the team in batting average. -One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login -I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months. Review Source RS Rodger S. Director of Marketing Retail Used the software for: 2+ years ### "Team snap a must" October 30, 2021 5.0 Used it for years. Love it. Pros It allows me to communicate with the team and individual players. But having parents contact info it goes to them as well. So they know everything that’s said to their child. Just good practice Cons Photo portion is slow to add and slow to load. Review Source CG Chrystal G. Student Health, Wellness and Fitness Used the software for: Less than 6 months ### "TeamSnap helps keep teams stay in motion " August 5, 2022 5.0 Pros I think TeamSnap is the best all around app for coaches, parents and team players. Since implementing the use of it we've heard so much positive feedback from parents. If parents are happy I'm able to be a happier coach. Cons I haven't came across anything I don't like with TeamSnap. Review Source JJ John J. Coach Real Estate Used the software for: 2+ years ### "Do not invest in this product" October 8, 2022 1.0 Very disappointed Pros Customer service is non responsive When there is an issue and there have been many. Customer service is not helpful. Cons Customer service Setup to deployment to maintenance Not worth the trouble Reason for choosing TeamSnap It was sold as a team organization tool Review Source VR Verified Reviewer Co-Founder Used the software for: 2+ years ### "Great for organizing a team (which is never easy)" July 25, 2018 4.0 Good team organization, keeps players accountable. Pros My hockey team uses TeamSnap to track availability each week. It's better than the alternative which was to send an email to 15 guys and watch as everyone hit's reply all. There are additional features such as assignments (ex. who brings the beer) but we don't really use that. Cons I don't know if this is the app or my team manager but we tend to get a lot of emails asking me to confirm my availability. Once I select "Yes I'll be there" I don't want to get more emails about it. But this could be my manager selecting some option for that. Review Source HR Heather R. owner Professional Training & Coaching Used the software for: 2+ years ### "communicate with team " August 27, 2019 3.0 Overall a good deal for a free app. If you pay for more features I am sure things get easier. Pros simple to set up easy to add games and team addresses communication simple colors are easy on the eyes Cons loading players took some time had to load individually some parents couldn't message couldn't access more than one team for parents, this caused some headaches Review Source Response from TeamSnap August 28, 2019 Thanks for the feedback. If you happen to have your roster in a spreadsheet, we can import them in bulk That can make things easier. Just look for the import button. RN Roger N. System Analyst Sports Used the software for: 1-2 years ### "Most popular, User friendly team management software." July 11, 2017 5.0 TeamSnap made it easy to manage a team roster, inform the team of the game schedule, check attendance and communicate with the team. Pros TeamSnap is easy to set up and use. It makes it easy to communicate with parents on your team via email or text. You can schedule games, check attendance, track payments, post team photos, and email the entire roster from your email account. Cons Cost. Free version is very 'stripped'. Paid version is excellent, but you have to pay per team, and there is no discount for subsequent years, multiple years or additional teams. Cannot roster on and off players for different seasons/tournaments. Review Source MH Micaliah H. Office Manager Facilities Services Used the software for: 1-2 years ### "Great App for any sports your child might be in!" December 6, 2022 5.0 Using this App for over a year, my overall experience has been awesome and I will continue to utilize it for communication and scheduling. Pros Ease of communication with coaches and parents of my sons' team. Scheduling was always updated and on point! Cons I have not found any difficulty with using this app. Review Source VR Verified Reviewer Native Mobile Product Manager Sports Used the software for: 2+ years ### "Great tool to keep team organized" August 13, 2019 4.0 Pros Easy to sync to native calendar on my phone. Great for knowing where games are and what uniforms we are to wear. Cons Wish I could more easily share the calendar with my kids. The ads can be annoying and seem like a money grab. Review Source VR Verified Reviewer Student/Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love this app!! If youre an athletic coach, get this!!" September 26, 2018 5.0 Pros I really love how easy it is to press the map button to take you where you need to go for the teams game. The announcements or notifications on when the game starts or who won is also a nice feature. Cons I do wish I could have several teams listed but only select one as the main source or active use. For example, in order to see a particular team I must have there's open and to avoid over notifications, I have to close the other teams. I wish it could all be there but have like a number of notifications to review when available vs receiving several messages or notifications on the phone. Review Source JJ Jennifer J. Office Manager Religious Institutions Used the software for: 1-2 years ### "Great to keep updated!" October 17, 2019 5.0 We have been using it for two years since my kid started soccer and it's just really great overall. Pros We have a soccer complex that tends to flood.... this app is able to alert every player and parent to last-minute changes in scheduling or locations. You can also follow allow with the live game if you're unable to attend. Cons Nothing. This seems to work great for our team. And now I'm just going to say try it out because I have to fit the word minimum and I have no cons about this app! :) Review Source MM Megan M. RN Health, Wellness and Fitness Used the software for: 2+ years ### "Winner" November 27, 2018 5.0 Pros Great product for teams and families; Love the ability to export dates into iphone calendar; Ability to communicate through texts, emails, or alerts to groups or individuals. Cons Would like to be able to share a location or event through text outside of software; Would like to see an overall calendar view. Review Source ER Eddie R. Enrollment Director Individual & Family Services Used the software for: 2+ years ### "Awesome product for keeping sports teams organized and in the loop!" June 9, 2020 5.0 All you need to do is designate a "Team Mom" to maintain the account and all your worries as a coach are gone. Pros Everything is organized from practice, to games and tournaments. The best product out there for teams to stay organized throughout the season. Cons There is not a single thing that I dislike about TeamSnap! Review Source Similar Products Featured ## Related categories [Sports League](https://www.capterra.com/sports-league-software/)[Club Management](https://www.capterra.com/club-management-software/)[Registration](https://www.capterra.com/registration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.