# My Green Condo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is My Green Condo the right HOA solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123267/My-Green-Condo/reviews

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My Green Condo

4.3 (19)

[View alternatives](https://www.capterra.com/p/123267/My-Green-Condo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of My Green Condo

Ease of use

4.1

Customer Service

4.4

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BG

Ben G.  
Webmaster  
Management Consulting  
Used the software for: 1-2 years

### "Great platform, great customer service!"

May 27, 2020

5.0

From the very beginning, through the present, I have been impressed with the help we've received navigating, transferring, and moving forward with the new platform. It looks great, it works great, and perhaps the very best thing is the customer service we've gotten from our rep, \[SENSITIVE CONTENT HIDDEN\]. We were really lacking assistance and communication on the old platform so this has been very nice. We are very pleased with My Green Condo and would gladly recommend them to any association management company.

Pros

The software has a lot of features that the clients (associations) want to see in their websites including a beautiful public-facing side and an easy to use, dashboard-style, private side. We could customize the look and features up front to give each association the look and features they needed as well as make changes along the way as needed very easily. \[SENSITIVE CONTENT HIDDEN\]made the transitions from our old association website platform very easy by basically handling everything for us.

Cons

Getting started took a little time to get familiar with the admin side and how to make certain changes but the customer service we got from our rep (\[SENSITIVE CONTENT HIDDEN\]) has been excellent. He is very prompt and helpful in guiding us through the admin functions. There are a few features we wish the software was capable of but they are minor details and "wish list" items, not major things that affect the functionality. (even so, I think our voices are being heard as some of our wish list items are coming in the next revision)

Reason for choosing My Green Condo

Great assistance and response from day one by our rep, \[SENSITIVE CONTENT HIDDEN\], gave us a feeling of confidence. We were able to see a demo of the platform and were really impressed with the look and function of it. The cost was very reasonable as well. We felt we would get much more for our money. Very pleased with My Green Condo!

Switched from

[Association Management Website](https://www.capterra.com/p/78588/Association-Management-Website/)

Very poor customer service, poor platform features, billing errors, feeling of disorganization on the part of AtHomeNet, updates to their platform which we did not like but had to accept.

Review Source

Response from My Green Condo

June 3, 2020

Thank you very much Ben for your review. A review like this make us work harder!

GC

Gene C.  
Owner/Operator  
Management Consulting  
Used the software for: 2+ years

### "MGC is a GAME CHANGER"

June 25, 2020

5.0

Honestly, if \[SENSITIVE CONTENT HIDDEN\] and his team hadn't been so helpful over the years, I would not have left this review. I truly feel this software separates us from our industry peers and I certainly wouldn't want my competition to learn about it.

Pros

The most impactful feature for us is the streamlining of board member and committee processes which would normally be predominantly manual and paper-heavy. From accounts payable to surveys, covenant enforcement to work orders, MGC organizes, automates, and maintains a transparent audit trail that is unrivaled.

Cons

What I liked least, I believe is of no fault of MGC, but rather a consequence of providing a SAAS that pulls your core data to build its web interface. The only thing I can find to complain about is the fact that there is no written manual or FAQ to reference. All set up and training is bespoke. All support is handled by MGC and is specific to your need. However, my experience with MGC support has been nothing less than stellar.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)

Reason for choosing My Green Condo

I understood "in general" what the platform does, how it works, and how it could benefit my organization. There is nothing out there that runs off of API that really compares. You would have to do a complete system migration to get similar features and even then I would argue that MGC has the support and future vision to make them the better choice.

Switched from

[Enumerate](https://www.capterra.com/p/38478/Enumerate/)

For anyone who has used TOPS ONE, I don't think an explanation is really necessary, is it?

Review Source

Response from My Green Condo

July 6, 2020

Thank you very much Gene.

MR

Mike R.  
board member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "communication and support"

April 28, 2021

2.0

They are not consistent in pricing, initial support was good but after a year the support went down hill. They are hard to get on the phone and once we decided to terminate even though we were fully paid to the end of the month they shut the service down and were unreachable

Pros

The product looked good on the surface as well as easy to use

Cons

The product is not generic enough and does require a lot of changes for the specific application

Reason for choosing My Green Condo

At the time is seemed like a good fit

Review Source

Response from My Green Condo

April 30, 2021

Hello Mike, apologies for the confusion. Our application was subscribed by your management company to serve your community. Accordingly, we provide unlimited training and support to the property manager. Unfortunately, the management company was bought out by a larger management company and had many property manager changes for your community. The larger management company used a different system and therefore they were not giving due attention in learning and serving your community using our application. The application was shutdown as per the request received from the property manager. We then received another call on the following day asking us to re-activate which we did. Your community had been with us for a number of years and we were happy to keep the application open for free till your community decided the next step. Our team will reach out to you to help you in this process.

LP

Lydia P.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great software for Condos and Associations, small to large"

May 21, 2021

5.0

Love this software for managing the day to day activities of a community

Pros

Customer support is outstanding. We use many of the functions. My Condo owners now know, if there is no work request in the system, there is no work. Everyone gets notified when they need to be notified. Speeds up service to homeowners. Reporting is easy to use and a great way to keep all of your data in one place. At a glance views of everything you need.

Cons

We would still like to have people be able to sign their ballots with a signature.

Reason for choosing My Green Condo

Many features and functions, ease of use, outstanding customer service.

Switched from

[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)

FrontSteps had extremely bad customer service. They wanted to upgrade us to their new software. We said yes right away and then waiting 10 months for it to provide us with the features we needed. Then, when it came time migrate to their new software, they wanted us to do all the work when they should have been able to export/import data! Thats when we switched. Migrating to MyGreenCondo was fast and easy!

Review Source

Response from My Green Condo

May 25, 2021

Thank you Lydia. Our team is working on a new function MGC eDocSign and this will give you the functionalities that you are looking for!

DW

Dan W.  
Director of Operations  
Real Estate  
Used the software for: 1-2 years

### "Provides all the functionally with few downsides"

July 9, 2020

5.0

The MGC platform has allowed us to more effectively communicate and interact, in an efficient manor, with the communities we serve. The on-boarding process went smoothly with good support and training throughout the process.

Pros

Ease of use for end users Adequate integration with TOPS Professional Almost always same day response/resolution on support requests Has worked with us on requests to modify/customize functions

Cons

Lack of online help or tutorials Inability for the AP approvals process to automatically transfer to TOPS Professional (this limited by TOPS not MGC)

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)[Enumerate](https://www.capterra.com/p/38478/Enumerate/)

Reason for choosing My Green Condo

Price, functionally and the integration with TOPS Professional (that TOPS would allow).

Switched from

[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)

We were being forced to upgrade to a higher cost structure for functionally we did not need. The FrontSteps platform was build on older WEB design.

Review Source

Response from My Green Condo

July 21, 2020

Thank you Dan!

LM

Laszlo M.  
President  
Management Consulting  
Used the software for: 2+ years

### "Take control of your HOA"

September 17, 2025

4.0

Mostly very positive. The broadcasts, bill and resident statement tracking and document library have been incredibly useful. We've also used the conferencing feature quite a bit. It's every bit as good as Zoom without the time limits. MGC allows our Board to be mostly self-managing.

Pros

I've served on my HOA Board as an at-large member, treasurer and twice as president. My Green Condo has made administering the HOA much easier, more convenient and certainly less costly. It lets us do things ourself instead of having to utilize our $125/hour management company. It's been a lot more organized and professional than walking up and down the streets stuffing xeroxed notices into mailboxes and such. The support has been excellent. They have always been there and come through with what we needed in an extremely timely fashion with clear explanations.

Cons

The email facility is slow, painfully slow. Its search function never finds what I'm looking for. It's the weakest link in the whole system.

Review Source

TJ

Tabitha J.  
Community Association Manager  
Real Estate  
Used the software for: 2+ years

### "You get more than what you pay for!"

July 7, 2022

5.0

overall experience with My Green Condo has been exceptional. From the product features, to the support team, to the accessibility --I have nothing but great things to say!

Pros

There are so many features to this that I would love to talk about but my favorite feature is email blast. We can quickly send messages to residents that has significantly lessened the number of emails in my inbox. While residents can respond to the email blast, I'm seeing less return emails. This is truly one of my favorite features. Integration was not seamless, but we did not expect it to be. The support team worked rapidly to resolve issues as they popped up and made the integration process less painful.

Cons

One issue that I have noticed is when going back to a previous page with a resident list, it reverts back to the default sorting. Occasionally it has been a nuisance when a resident is difficult to find.

Review Source

Response from My Green Condo

July 11, 2022

Hello Tabitha Thank you very much for your feedback. As you know, our team always value your opinion and will continue to improve to address your suggestions. Regards Savitha

TA

Taryn A.  
Community Association Assistant  
Real Estate  
Used the software for: 2+ years

### "Excellent Service!"

April 8, 2022

5.0

Pros

So many positives to say about My Green Condo. It is very user friendly, it is constantly developed by a team that clearly cares about what they're doing, and they provide excellent support with incredible responsiveness.

Cons

The only downside is that even if an account is newly delinquent, they are unable to make online payments to quicken resolution to their accounts. That being said, even with this issue, the support that comes with My Green Condo more than makes up for it, and they are always open to feature requests and suggestions for improvement.

Review Source

Response from My Green Condo

April 18, 2022

Hello Taryn, Thank you very much for your response. Regards Savitha Sathyan

MC

Maria C.  
Administrative assistant  
Accounting  
Used the software for: 2+ years

### "Working with MGC"

June 12, 2020

5.0

Actually I am updating the lease contracts which we hadn't done before.

Pros

Mostly we use the system to keep our database of residents updated. Unfortunately, our management company does most of the accounting so we don't use many of the features the system provides.

Cons

Every time we ask for something that we would like to have it is implemented or we are instructed on how to use it.

Review Source

Response from My Green Condo

June 19, 2020

Thank you Maria!

EM

Erik M.  
President/ CEO  
Real Estate  
Used the software for: 2+ years

### "Excellent Software "

June 1, 2020

5.0

My overall experience with My Green Condo has been phenomenal.

Pros

MGC has a great level of transparency. It is simple to use, allows communication between crucial parties and keeps track of all communications.

Cons

There's nothing I don't like about the software.

Reason for choosing My Green Condo

My Green Condo has the ultimate functions for Community Property Management.

Review Source

Response from My Green Condo

June 10, 2020

Thank you Erik!

LS

Liran S.  
Property Manager  
Management Consulting  
Used the software for: 1-2 years

### "Great Product!"

June 15, 2020

5.0

Great experience. MGC is always responsive and gets back to as immediately.

Pros

An all-in-one software that allows us to have the website, violations, registrations, construction application, committees, and so much more all in one software.

Cons

Would like to have a user manual to be able to train new teammates.

Reason for choosing My Green Condo

Great platform and ease of use.

Review Source

Response from My Green Condo

June 24, 2020

Thank you Liran. We just implemented an online help document that you will see on the top left corner.

CC

Carole C.  
Director of Resident Services/Office Manager/Senior CAM  
Management Consulting  
Used the software for: Less than 6 months

### "MGC One - technology for Community Association Management"

April 11, 2022

5.0

Ranjan is extremely responsive and has provided excellent Loom videos for questions I might have.

Pros

It is very user-friendly and allows interaction between residents & Managers along with other vendors. It provides a web-based product so everything you need is at your fingertips.

Cons

Managers Reports as an individual report. Would like to utilize the system to create report without copy and pasting information from separate categories.

Reason for choosing My Green Condo

We have sampled MGC One at another Management firm and it fit our needs the best.

Review Source

Response from My Green Condo

April 18, 2022

Hello Carole, We very much appreciate your feedback. Regards Savitha Sathyan

DB

David B.  
Property Management Advocate  
Real Estate  
Used the software for: 2+ years

### "Easiest Most User Friendly Product on the Market"

May 30, 2020

5.0

Top of the Line company with fast and professional customer service

Pros

Depth of features, ease of use. This Property Management Software is amazing!! Light years ahead of any other similar product in this space. Customer service is incredible. The data mining capabilities for the Property Manager amazing are unlike anything I've ever seen

Cons

That I didn't know about this product sooner

Reason for choosing My Green Condo

Price and depth of features. This product is saving people money in an industry with incredibly tight profit margins

Review Source

Response from My Green Condo

June 8, 2020

Thank you David!

FS

Fabio S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great Platform and Support Team"

June 10, 2020

5.0

Big change on our daily operations!

Pros

The software is super user friendly and increased the communication level between my customers. It's is really fantastic!

Cons

For not being an investor in this company!!!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing My Green Condo

Easy integration and price

Review Source

Response from My Green Condo

June 18, 2020

Thank you Fabio.

EG

Elena G.  
Homeowner  
Banking  
Used the software for: Less than 6 months

### "Use of Platforms."

June 3, 2019

1.0

I am a homeowner and my Management company cannot solve this problem and I am getting no help from MGC.

Pros

so far I do not like anything about the functionality of this Software.

Cons

It is not user-friendly. Cannot email My Neighbors and cannot get anyone in IT to help me with this problem. 3 voice messages and 3 emails to AMGC and I get "will respond in 24 hours" It has been over a month.

Review Source

Response from My Green Condo

June 8, 2019

Hello Elena, Thank you for your feedback. Your property management company utilizes our application to manage your community. We set-up functionalities based on the requirements from your property manager. Since your association contracted your management company, we don't correspond to residents directly. However, we communicate directly to your management company on a timely basis. Please continue to work with them to resolve all your issues. We will continue to support your management company and assist on all queries.

sM

susana M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "So far so good"

May 20, 2020

4.0

Much better communication between residents and employees. Better tracking. Good reports.

Pros

It is very simple to use. Customer service is great. No issues with on-boarding.

Cons

There are some items I wish they had: Be able to keep a record of guests that area allowed in the unit. Other small record keeping items like that but mainly wish list items.

Review Source

Response from My Green Condo

May 29, 2020

Thank you Susana!

WH

Walter H.  
Association Secretary  
Think Tanks  
Used the software for: 6-12 months

### "Good HomeOwner Association System"

June 14, 2020

5.0

Thus far.... Postive

Pros

Lots of Options and Features. Ability to mechanize many of the day-to-day HomeOwner Association tasks. Good To Great Customer Support. Our requests were responded to in a timely manner. Note, we went live With MGC 1/2020... so only 6 months of experience at the time of writing this review.

Cons

Fairly Complicated to setup and administer... Need to simplify setup administrations tools.

Reason for choosing My Green Condo

Had the features our Association needed. Recommendations from other HomeOwner Association Website Admins.

Review Source

Response from My Green Condo

June 19, 2020

Thank you Walter!

TS

Trish S.  
Receptionist  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Customer Service is amazing"

May 4, 2021

4.0

Able to capture MORE data. Able to sort data more efficiently. Ability to "send broadcast communications" was an essential reason for choosing MGC.

Pros

Quick access to help as needed during first few months as we learn how the system works.

Cons

It could move (think) MUCH faster. Much, much faster. We have 1683 units (more than 2K residents) and it processes more slowly than would be ideal. STILL AN IMPROVEMENT OVER PREVIOUS PROGRAM!

Review Source

Response from My Green Condo

May 25, 2021

Thank you Trish for your feedback.

MA

Mildred A.  
Association Member  
Real Estate  
Used the software for: Less than 6 months

### "User Friendliness"

November 13, 2018

2.0

Too new to the program thus far.

Pros

The Images are nice!

Cons

As an Association member, you can only retain records for 90 days and you cannot add someone to the To: line or cc anyone and you cannot forward to a file on your hard drive.

Review Source

Response from My Green Condo

January 13, 2019

Hello Mildred, Thank you for your feedback. Your property management company utilizes our application to manage your community. We set up functionalities based on the requirement from your property manager.

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