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Fully integrated, technology-enabled healthcare solutions and managed services for practices of all sizes and most specialties. Includes electronic health records (EHR), practice management, electronic prescribing, interoperability services, personal health records, patient portal, telehealth, Azalea mobile platform integrated with Apple HealthKit, as well as Revenue Cycle Performance services (RCM).
Provider
Azalea Health
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Videos, In Person, Webinars, Documentation, Live Online
Support
Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum
Voted Best EHR Solution for Ambulatory Practices. We partner with specialty groups, rural health clinics, community hospitals, and health systems.
Content Source: Azalea Health
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Azalea Health Reviews
Pros
Overall it has been good. The tech support has been great.
We have been using Azalea Health for about 10 months and we love it. The system is very user friendly and easy for the staff to get their charts done quickly for the provider.
Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
The system is very user friendly and almost intuitive. Azalea Health has supplied our clinic with a wonderful EMR which I am so happy with; Azalea makes my work life so much easier.
Cons
They have constant shutdowns during working hours. Guaranteed to deny you access to your own files when you have a busy clinic.
Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.
Frustrating system much of the time with no answers, fixes and angry patients.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
Most Recent Video User Review for Azalea Health
SEE ALL VIDEO REVIEWS
Thank you so much for being an Azalea user! We are proud to be your partner.
Quick Easy & Reliable Interface.
Daphne S.
"EHR that Actually Has Functions for Multiple Areas of Healthcare"
Overall: We don't use the RCM, but the ability of Azalea to do different things from order sets, to eMARs, to simple visit notes is helpful and allows for a more seamless process in the workplace.
Pros: Unlike most EHRs, this one has features that come in use across the different healthcare areas. Built for hospital systems with satellite offices, it has ambulatory options and inpatient hospital options, which integrate demographic information between both options.
Cons: It costs a bit more than other software, but it's beyond worth it. There are a few things that I'm sure they will continue to upgrade in the future, like information flow between hospital and ambulatory systems.
"Wonderfool service"
Pros: It is easy to teach for the new employees.
Cons: I have not complained about this system, is pretty easy to work with.
"review 3/10/23"
Overall: OKey
Pros: I like that adm and clinical are now merged!
Cons: That there are not efficient links for clinical flow. Also they have not implemented recommendations to help the charting process and flow of our clinic
"First Review"
Overall: excellent I enjoy the multiple features and functions
Pros: Easy to use and all the features are self explainatory.
Cons: report features need more options for billing
"EMR for Idiots"
Overall: The experience with the Azalea health has been very positive especially in terms of searching for information and sending prescriptions electronically as well as communication with my staff.
Pros: I am a 65-year-old physician who is not very fond of technology. I always preferred old-fashioned paper charts and notes, paper prescriptions and communication through telephone.However for the last 5 years I have realized the Magic of electronic medical records and electronic writing prescriptions and communication through using Azalea Health products . I did use another E HR before switching to Azalea and had problems with the support system and multiple glitches in the software leading to a very high level of frustration.
Cons: Although Azalea health electronic medical record has made my life very easy, but computer-generated notes are not as good as my previous dictations which were individualized for each patient..
