# Page 3 | Azalea Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Azalea Health the right Electronic Medical Records solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123268/Azalea-EHR-RCM/reviews --- Azalea Health 4.2 (91) [View alternatives](https://www.capterra.com/p/123268/Azalea-EHR-RCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Azalea Health ## Showing most helpful reviews Showing 51-75 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Amber W. receptionist Hospital & Health Care Used the software for: 2+ years ### "Azalea review" March 6, 2023 5.0 Pros This software is verry easy to use and self-explanatory Cons I don't have any complaints about this software. Review Source TJ Tilda J. Business Office Manager Medical Practice Used the software for: 1-2 years ### "Azalea Review- REACH" March 1, 2023 2.0 pleasant staff Pros Charges are easy to edit . \[sensitive content hidden\] is amazing! Cons training was terrible..the reporting is not good. Patient ledgers lack information that patients want such as the date of service. No way to easily see where payments have been applied. An up to date system should take adjustments at charges entry to give the practice a true picture of recievables. Review Source WA Wendy A. Administration Mental Health Care Used the software for: 2+ years ### "Great Company" March 6, 2023 5.0 Experience has been great, everyone I've encountered has been nice and helpful in explaining the process. Pros It is easy to use, staff responses to inquiries within 24 hours or less. Cons It would be nice feature if we are able to see a preview of the message before logging into the platform but it doesn't really make a difference since I have to log in either way to reply. No big deal! Review Source DM David M. Doctor Medical Practice Used the software for: 6-12 months ### "Great product" March 6, 2023 5.0 Overall solid product with great customer support! Pros The product is very user friendly allowing quick efficient workflow. Cons Little bit better streamlining going through the different functions. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Job change Review Source AS Amber S. Administrative Assistant Mental Health Care Used the software for: 2+ years ### "Azalea is by far the most user friendly EHR platform for an administrator that I've ever worked with." May 21, 2018 5.0 Azlea's customer service is always friendly and helpful, but occasionally I've had to request an update to a ticket more than once before getting a reply. Pros Azalea is extremely user friendly. I have worked with many EHR platforms and this one is the easiest by far to use for administrative tasks. Cons Creating superbills, or facesheets in Azalea speak, is not quite as intuitive as the rest of the functions. The resulting sheet to send to the patient does have the professional appearance we would prefer. Review Source SV Shawn V. Physician Medical Practice Used the software for: 2+ years ### "Best billing and EMR company" March 13, 2017 5.0 I have been with you health for 7-8 years. I have used not only their billing service but also there electronic medical records. Their EMR is very user-friendly. It has surpassed my needs and expectations. The billing portion has also been an asset to my practice. My revenues increased when they took over my billing practice. Their customer care is excellent. Any time I have had a problem or question, I have been able to talk to a person directly to work out and solve that problem. They go above and beyond what a normal company would do to help make things run better. They are also very open to suggestions to improve their billing and electronic medical records and encourage and implement your suggestions. I don't think you could find a better company to help manage your practice. Review Source JL Jennifer L. Administrative Business Associate Medical Practice Used the software for: Less than 6 months ### "Ease of use" March 9, 2023 4.0 Pros It is very easy to learn, information is easy to enter and locate within charts Cons The system is very slow in scheduling which slows down out check out process. There are too many clicks to schedule in a time slot Review Source SD Sandra D. Office Manager Medical Practice Used the software for: 1-2 years ### "Azalea is easy to use." May 24, 2018 5.0 If there is ever an issue , it is usually resolved the same day. Pros The fact that it is easy to use and that customer service and technical help is right at our fingertips. Cons Some of the features are not included , and are a separate charge, other than that there has not been an issue that technical support has not dealt with in a timely manner. Review Source SM Sandy M. Regional Director of Operations Medical Practice Used the software for: 2+ years ### "Best EMR I've ever used!" June 8, 2018 5.0 Pros Exceptional customer service. IT department always returns your phone calls. The revenue cycle team is always available and willing to help with any issue and listens to the concerns of the client. Product is easy to use. The development team will work with the client to customize the product to suit needs if at all possible. Cons ePrescribing is clumsy. A (better) medical dictionary should be incorporated for those who are spelling challenged. Providers complain that systems does not allow the review of the hierarchical codes for ICD-10. Review Source LS LARRY S. Physician Assistant Used the software for: 2+ years ### "Excellent EHR" February 26, 2019 4.0 Overall a good EHR. We used it in a multiple provider orthopedic practice. It seemed to be capable of setting up macros for use as a true EHR. However, most of us still dictated and had it uploaded. Most of us just didn't' want to take the time to set up macros. Pros Flexibility- it seemed to have all the options of making it very user friendly and customization Quick learning curve- a lot of the menus were intuitive making early navigation easy Cons Sometimes looking for extra pieces of information, like old operative notes, took a few extra clicks looking around. Imaging not accessible from the main program. We had to run a separate PACS system to look at films. Review Source NW Nancy W. Audiology Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Azalea Health, Easy to Use" March 12, 2023 5.0 This could be better answered by the \[sensitive content hidden\]. Pros Ease of use. Items are extremely easy to pull up , once they have been saved in this system. Toggling between this and other systems occurs without a problem. Cons Sign on verification. It is irritating to have to put in a code each time you sign on. Review Source KA Kishanna A. Patient Access Hospital & Health Care Used the software for: 6-12 months ### "Azalea Review" March 6, 2023 5.0 Great other than moving slow. Pros The ease of using it, it is easy to use and understand. Cons It can sometimes move slow at times when connections are down. Review Source CC Claudia C. Practice Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Great tool" March 6, 2023 5.0 Pros Easy to navigate. Great tool to corroborate financial information. Cons A con is that it logs you out within a minute Review Source MH Matthew H. Office Manager Medical Practice Used the software for: 2+ years ### "Ease of use." December 18, 2018 5.0 Pros A simple and effective product to conform to your practice needs. Once the templates are set up to the practice processes, the system flows effortlessly. Azalea customer support usually has an answer for any questions within a couple of hours. Cons The only downside is that the system is dependant on reliable internet connections due to being cloud based. Review Source RO Richard O. President Hospital & Health Care Used the software for: 2+ years ### "Azalea user" March 6, 2023 5.0 Very good Pros Easy to use and upload pdf. Quick, responsive, and tracts accounts well. Cons Obligatory four year contract. A shorter contract or month to moth more practical for my particular business. Review Source PA Paula A. Podiatrist asst Medical Practice Used the software for: 2+ years ### "Podiatrist asst" May 24, 2018 4.0 It would be nice if we could understand the changes to billing so we can help patients Pros Easy to use , even for someone older can usually pick up it up! Very user friendly! I would recommend it over compulink any day! Cons Not too many cons but biggest one is I use to be able to figure out the billing if I was asked from a patient. I can no longer figure it out and refer them all to billing at azalea Review Source JM Jessica M. Assistant Medical Director, NP Hospital & Health Care Used the software for: 1-2 years ### "Great EHR" February 24, 2023 5.0 Pros Ease of use. I have used a variety of EHRs in my career easiest one I have ever used. Cons I do not have any complaints yet but I am not involved in all aspects of the system. I use specific sections for patient care. Review Source FA Felix A. Managing Director-Physician Hospital & Health Care Used the software for: 6-12 months ### "Best EMR Software for start up practices" March 17, 2017 5.0 We have been only in practice for under 10 years, and I started with the free software that is on the market. However as our practice grew we required more than just patient demo graphics and charting. We needed software that would be able to optimize our entire front to back end office functions inclusive of charting. We reviewed other comparable software before making our final choice. Our practice manager consultant who assisted in this process really helped us in making the decision by demonstrating how Azalea Health platform would be able to meet our growing needs. This platform is truly the best software for start up practices and we wish Azalea Health all the best in the near future. Pros User Accountability, ease of use, and functions Cons Support portal, we prefer a phone call sometimes. Review Source CS Cila S. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Working With Azalea" May 6, 2019 5.0 Pros Easy to use. When having to look up patients and their information very easy to navigate. Cons It tends to shut down and not work often. Sometimes it takes a while to get the system to work. Review Source JT Joseph T. Physician/Owner Medical Practice Used the software for: 2+ years ### "As usual, appropriate answers just when i need them." March 28, 2017 5.0 Pros Ease of use; flexibility to use my own forms. Good support when I need it. Good price. Good handling of the work flow. Cons Occasional parts that need to be tweaked, may not get done because the developers are very busy with more pressing issues. Review Source TM Taylor M. Office Manager Medical Practice Used the software for: 2+ years ### "Review of Azalea Health" March 13, 2017 5.0 We have been very pleased with the Azalea product and their customer service. We have a monthly check in call with our Account Manager, when we discuss new needs and receive updates about improvements on the horizon. The Azalea software has adapted to our clinic flow quite nicely. Pros easy Cons none Review Source ST Shannon T. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "I love Azalea !!!" June 15, 2019 5.0 I worked in pain management. The doctor I worked for just opened his own private practice and we used azalea. Let me just say it made things run smoothly!!! Pros The software in its self made my job so easy. Once I figured it out it was all downhill. Love the organization for sure!! Cons Just trying to learn all the different features. It is very complex but can be a good thing. Review Source SS Sarah S. FRONT DESK Medical Practice Used the software for: 6-12 months ### "front desk" March 6, 2023 5.0 overall experience is ok if above problem could be fixed Pros Scheduling patient and acceptiong payments is easy Cons Front desk cant verify Pharmacy with patients Review Source GC Gary C. Registered Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Easy to use software with valueable tools" February 24, 2023 5.0 Overall I like the software. There are options but it isn't overly complicated or convuluted. Pros Easy to pickup and use right away, tools are labeled cleay and things are where you expect them to be. Cons Sometimes in certain circumstances you have to manaully Save info or else you lose it if you fo get and navigate away. Sometimes we get patients one after the other and we have to switch quickly and if we lose the information, we have to enter it all again. Review Source FS Fnu S. Cardiology Hospital & Health Care Used the software for: 6-12 months ### "Need some improvements" March 6, 2023 4.0 Pros I best thing about this software is easy to use and less hassle compared to other EMR Cons Less functionalities, less intellectual as compared to other EMR Review Source Similar Products Featured