--- title: "Online Rewards Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Online Rewards Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more." source_url: "https://www.capterra.com/p/123271/Online-Rewards/" page_type: "product" language: "en" --- # Online Rewards Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Online Rewards ## What is Online Rewards? Established in 2002, Online Rewards provides SaaS technology, rewards fulfillment, and expert consultative and support services to their company clients. Online Rewards specializes in strategy and programming in three key areas: B2B - Channel partner incentives, referral, and loyalty B2C - Customer incentives, referral, and loyalty rewards B2E - Employee engagement, recognition, and reward ## What is Online Rewards used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Online Rewards?[Manage this product listing](https://www.g2.com/products/online-rewards/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Online Rewards 4.8 (13) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 4.9 (2,911) Value For Money 4.8 (13) Value For Money 4.9 (2,606) Customer Service 4.8 (13) Customer Service 4.9 (2,651) ## Online Rewards alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (741)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/123271/Online-Rewards/alternatives/) ## FAQs about Online Rewards Overview ### Which roles and teams benefit most from Online Rewards? Online Rewards is most used by HR and employee engagement teams, administrators, and business leaders who need to deliver incentives, recognition, and learning-related rewards efficiently. Sales, finance, and customer-facing staff use it to distribute payouts or gift cards, while operations and project roles support program coordination, fulfillment, and participant motivation. Answer based on 13 reviews Overview ### What company size and industries is Online Rewards built for? Online Rewards is built mainly for small businesses, which make up 54% of reviewers, with hospitality leading at 15%. It also serves enterprises at 31% and midsize businesses at 15%, with additional adoption in accounting and arts and crafts at 8% each, often for employee recognition. Answer based on 13 reviews Features and Usability ### What are the key features of Online Rewards? Online Rewards offers employee reward programs, peer-to-peer recognition, and manager-to-employee recognition for workplace appreciation. It also includes rewards points, gift card management, and a rewards catalog, plus loyalty program, referral tracking, survey and feedback tools, customizable reports, and real-time analytics for tracking activity and recognition. Getting Started and Support ### What training and onboarding options does Online Rewards offer? Online Rewards provides in person training, live online sessions, webinars, documentation, and videos. In person and live formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for teams getting started. Getting Started and Support ### What customer support options does Online Rewards offer? Online Rewards provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to get assistance, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Employee Recognition reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Online Rewards includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase programs and manage incentives in one place. However, it does not include **Third-Party Integrations**. Instead, it offers **Gift Card Management** (**39%**), which can support promotional campaigns and stored-value rewards. Together, these features help businesses retain customers, encourage repeat spending, and give teams a clearer way to manage loyalty efforts. Loyalty Program 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Employee Reward Programs 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Rewards Catalog 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more eCards 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Online Rewards 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - eCards: Digital greeting cards that are sent electronically, usually via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Personalization: Adjust communications based on previous interactions or personal preferences - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.8 (13) ### Starting price Free trial not available Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NS Natasha S. homemaker Hospitality ### "great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 Pros fun and easy to use and rewards easy to redeem and recommend to family and friends Cons none everything works out good and i have no problem with it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kassaundra K. HR Manager Banking ### "Great way to know employers care!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2025 Making sure employees receive milestone recognition for tenure. They appreciate the reward/remembering. Pros Allowing ease of ensuring employees are getting the recognition they deserve in a timely manner. Cons More customizable templates to make it a more personalized experience would be beneficial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jess C. Accounts Receivable Accounting ### "Online Rewards Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Pros I like that this gives employees incentives while working towards goals. Cons There is nothing specific that I dislike about this product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Emmeline C. Writer Publishing ### "Good rewards platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 4, 2025 Pros It's a good platform for integrating rewards and benefits/vouchers for the workplace. Cons Nothing to complain about, its a good platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Scrum Master Information Technology and Services ### "Hero Everyday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 23, 2024 Pros It gives lots of double bonus points for instance for restaurants even in this, the freedom card offers 5% bonus points for categories that rotate every quarter Cons I like Chase family of cards, specially sapphire preferred. I would like to get a sapphire reserved and sapphire gives lots of double bonus points for instance for restaurants Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alicia P. Study participant Research ### "Rewards for Online Surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 I have used this platform to redeem rewards after participating in surveys. Pros Easy to use, a variety of rewards, great customer service. Cons Tecnical issues often and concern about privacy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GA Giuliana A. Sales executive Entertainment ### "Loyalty programs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2024 Great because i find it covenient and friendly, easy navigation, discounts. Pros Help foster long term relationship with customers by incentivizing repeat purchases and engagement Cons Implementing and maintaining an online reward program can be costly including expenses related to software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OF Olsi F. CEO Computer & Network Security ### "The best comany online for online rewards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 Pros Its simple to use for staff and better for clients to use and understand Cons No i cant think any at least, because Online Rewards its perfect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HE Harry E. BDE Architecture & Planning ### "Employes get motivated when their hard work is recognised by providing these types of rewards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 9, 2023 i recommend every Employer should provide their employees with rewards like these. Pros Rewards features, every employees feels happy when they are motivated Cons No features are missing. According to me I' m a new user its good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anne Z. Director, Engagement and Corporate Learning & Development Financial Services ### "Experience with Online Rewards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2021 The relationships and service from our account managers and service teams have made this program very successful. Pros We are in our sixth year of a partnership with Online Rewards and what I liked most, from the beginning, was OLR's team's ability to listen to our needs and customize the program accordingly. Cons As we expanded our programs, it was challenging to keep them separate, then OLR's team was able to provide a solution that makes the different programs very easy to administer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/123271/Online-Rewards/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.