# Online Rewards Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Online Rewards the right Customer Loyalty solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123271/Online-Rewards/reviews

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Online Rewards

4.8 (13)

[View alternatives](https://www.capterra.com/p/123271/Online-Rewards/alternatives/)

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Last updated March 26th, 2026

# Reviews of Online Rewards

Ease of use

4.9

Customer Service

4.8

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anne Z.  
Director, Engagement and Corporate Learning & Development  
Financial Services  
Used the software for: 2+ years

### "Experience with Online Rewards"

October 28, 2021

5.0

The relationships and service from our account managers and service teams have made this program very successful.

Pros

We are in our sixth year of a partnership with Online Rewards and what I liked most, from the beginning, was OLR's team's ability to listen to our needs and customize the program accordingly.

Cons

As we expanded our programs, it was challenging to keep them separate, then OLR's team was able to provide a solution that makes the different programs very easy to administer.

Review Source

NS

Natasha S.  
homemaker  
Hospitality  
Used the software for: 6-12 months

### "great software "

April 29, 2025

5.0

Pros

fun and easy to use and rewards easy to redeem and recommend to family and friends

Cons

none everything works out good and i have no problem with it

Review Source

Hyacinth O.  
Administrator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Online Rewards Review"

September 11, 2021

4.0

My overall experience has been very splendid and wonderful.

Pros

What I like the most about Online Rewards is the Gift Card Management, Analytics, Referral Rewards Features and some other functions just to mention a few

Cons

What I don't like the least is that Online Rewards does not offer free trial which is not too good for a business

Review Source

KK

Kassaundra K.  
HR Manager  
Banking  
Used the software for: 6-12 months

### "Great way to know employers care!"

April 18, 2025

5.0

Making sure employees receive milestone recognition for tenure. They appreciate the reward/remembering.

Pros

Allowing ease of ensuring employees are getting the recognition they deserve in a timely manner.

Cons

More customizable templates to make it a more personalized experience would be beneficial.

Review Source

VR

Verified Reviewer  
Scrum Master  
Information Technology and Services  
Used the software for: Less than 6 months

### "Hero Everyday"

December 23, 2024

5.0

Pros

It gives lots of double bonus points for instance for restaurants even in this, the freedom card offers 5% bonus points for categories that rotate every quarter

Cons

I like Chase family of cards, specially sapphire preferred. I would like to get a sapphire reserved and sapphire gives lots of double bonus points for instance for restaurants

Review Source

JC

Jess C.  
Accounts Receivable  
Accounting  
Used the software for: 6-12 months

### "Online Rewards Review"

April 15, 2025

5.0

Pros

I like that this gives employees incentives while working towards goals.

Cons

There is nothing specific that I dislike about this product.

Review Source

AP

Alicia P.  
Study participant  
Research  
Used the software for: 1-2 years

### "Rewards for Online Surveys"

December 19, 2024

5.0

I have used this platform to redeem rewards after participating in surveys.

Pros

Easy to use, a variety of rewards, great customer service.

Cons

Tecnical issues often and concern about privacy.

Review Source

EC

Emmeline C.  
Writer  
Publishing  
Used the software for: I used a free trial

### "Good rewards platform"

April 4, 2025

4.0

Pros

It's a good platform for integrating rewards and benefits/vouchers for the workplace.

Cons

Nothing to complain about, its a good platform.

Review Source

GA

Giuliana A.  
Sales executive  
Entertainment  
Used the software for: 6-12 months

### "Loyalty programs"

April 11, 2024

4.0

Great because i find it covenient and friendly, easy navigation, discounts.

Pros

Help foster long term relationship with customers by incentivizing repeat purchases and engagement

Cons

Implementing and maintaining an online reward program can be costly including expenses related to software.

Review Source

HE

Harry E.  
BDE  
Architecture & Planning  
Used the software for: 6-12 months

### "Employes get motivated when their hard work is recognised by providing these types of rewards"

January 9, 2023

5.0

i recommend every Employer should provide their employees with rewards like these.

Pros

Rewards features, every employees feels happy when they are motivated

Cons

No features are missing. According to me I' m a new user its good.

Review Source

OF

Olsi F.  
CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "The best comany online for online rewards"

December 4, 2023

5.0

Pros

Its simple to use for staff and better for clients to use and understand

Cons

No i cant think any at least, because Online Rewards its perfect

Review Source

SS

Sureshkumar S.  
Software Developer  
Retail  
Used the software for: Less than 6 months

### "Easy Peasy way to make money"

February 4, 2021

5.0

Overall experience has been definitely good and would recommend it to all my friends.

Pros

Everything about it is good. It gives us the option to earn rewards in the form of cashbacks, dollars etc.

Cons

Sometimes there is an overload of offers which makes the whole process of finding the right one slightly tedious

Review Source

AS

Andrea S.  
Custodian  
Hospitality  
Used the software for: Less than 6 months

### "Efficient & Handy"

October 22, 2020

5.0

Pros

I like how I am giving options of surveys and rewards to choose from in one area.

Cons

I haven't found anything at this time that I do not like about the software

Review Source

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