# TrueBill Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrueBill Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/123289/TrueBill --- # TrueBill Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrueBill ## What is TrueBill? All of your CIS/Utility Billing processes in a configurable, browser-based solution to simplify work, streamline workflows, improve productivity, and boost citizen satisfaction. TrueBill allows you to work more efficiently within your parameters, eliminating endless workarounds, dozens of open screens, & redundant data entry to perform tasks and access information. TrueBill is scalable and integrates seamlessly with most leading financial & asset management systems to optimize your efficiency. ## What is TrueBill used for? [Utility Billing](https://www.capterra.com/utility-billing-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75000 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrueBill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.truepointsolutions.com&name=TrueBill) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrueBill 5.0 (3) VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price $75000 Per User, One Time Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (54) Value For Money 5.0 (1) Value For Money 4.5 (45) Customer Service 5.0 (1) Customer Service 4.8 (51) ## TrueBill alternatives Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) [4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about TrueBill Overview ### What company size and specific industries is TrueBill built for? TrueBill is designed for public-sector and utility organizations, especially water districts, sewer districts, municipalities, irrigation districts, and water wholesalers. It is best suited to mid-sized and larger entities that manage billing and operations for regulated water and wastewater services. Features and Usability ### What are the key features of TrueBill? TrueBill offers billing and invoicing, customer management, and payment collection features for utility operations. Core functions include ACH payment processing, online payments, metered billing, non-metered billing, rate management, meter data management, and penalty/cut-off processing, plus work order management for service-related tasks. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does TrueBill offer? TrueBill provides chat support. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be described here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions For Water Utility billing for water Meter Data Management Store, clean, and/or analyze customer usage data collected by metering systems Metered Billing Integrated or built-in billing calculated by customer usage levels of a product/service TrueBill 12 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Create, manage, and send invoices or bills to customers Store and organize information about customers and previous interactions Utility billing for water Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Charge fees or cut off service due to late/missing customer payments Track/optimize rates in relation to usage Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (1) Basic $75,000 Per User,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Graduate Student Education Management ### "Helps us provide the best customer services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 18, 2022 Pros I love how it focuses on providing exceptional customer support or services to out customers Cons Didn't really have anything I didn't like about this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sam S. BDR Telecommunications ### "Great Reminder of My Spending" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 3, 2022 Pros I got this because I wanted to get a monthly statement of where my money was really going. Surprisingly I had a few subscriptions that I had forgotten about that I was getting charged a few dollars a month for. I'm impressed that it was all for free too. Cons I haven't had any issues thus far. They do want me to pay for a premium service that gives me more access to certain features but I haven't needed those so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Anita M. Freelancer Insurance ### "Truebill Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2020 Overall, I love the app and will continue to use and recommend it. It works well to help me categorize my personal and business expenses. Pros I love that I can see all of my financial accounts in one place. Truebill has taken the guesswork out of calculating my net worth. I get immediate notifications when money enters or leaves my accounts. Truebill was easy to set up. Once downloaded the application was simple to add my account information. It was really great being able to access my accounts in real time. Truebill offers budgeting helps and education. You will be able to categorize income and expenses which allows you to itemize business expenses and keep track. Users are also able to take payday loans that are repaid on your next payday. They don't charge interest, but requests a tip. Customer service is great. I had an issue with a payday loan (interest-free, by the way). I contacted customer service. They immediately responded and resolved the issue. Cons The biggest problem I have with the application is that I need to reset account access regularly. It is very annoying when I sync my accounts and the balance does not update because the account has ceased to be connected through no action of mine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.