# TrueBill Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrueBill Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/123289/TrueBill

---

# 

 TrueBill Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TrueBill

## What is TrueBill?

All of your CIS/Utility Billing processes in a configurable, browser-based solution to simplify work, streamline workflows, improve productivity, and boost citizen satisfaction. TrueBill allows you to work more efficiently within your parameters, eliminating endless workarounds, dozens of open screens, & redundant data entry to perform tasks and access information. TrueBill is scalable and integrates seamlessly with most leading financial & asset management systems to optimize your efficiency.

## What is TrueBill used for?

[Utility Billing](https://www.capterra.com/utility-billing-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$75000

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrueBill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.truepointsolutions.com&name=TrueBill)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrueBill

5.0 (3)

VS.

[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting Price

$75000

Per User, One Time

Starting Price

$4800

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.5 (71)

Value For Money

5.0 (1)

Value For Money

4.4 (69)

Customer Service

5.0 (1)

Customer Service

4.4 (70)

## TrueBill alternatives

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/)

Starting price

$2850.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/)

Starting price

$1295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Management

Store and organize information about customers and previous interactions

For Water

Utility billing for water

Meter Data Management

Store, clean, and/or analyze customer usage data collected by metering systems

Metered Billing

Integrated or built-in billing calculated by customer usage levels of a product/service

TrueBill 12 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Create, manage, and send invoices or bills to customers

Store and organize information about customers and previous interactions

Utility billing for water

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Charge fees or cut off service due to late/missing customer payments

Track/optimize rates in relation to usage

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (1)

Basic

$75,000

Per User,One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Graduate Student

Education Management

### "Helps us provide the best customer services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 18, 2022

Pros

I love how it focuses on providing exceptional customer support or services to out customers

Cons

Didn't really have anything I didn't like about this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sam S.

BDR

Telecommunications

### "Great Reminder of My Spending"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 3, 2022

Pros

I got this because I wanted to get a monthly statement of where my money was really going. Surprisingly I had a few subscriptions that I had forgotten about that I was getting charged a few dollars a month for. I'm impressed that it was all for free too.

Cons

I haven't had any issues thus far. They do want me to pay for a premium service that gives me more access to certain features but I haven't needed those so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anita M.

Freelancer

Insurance

### "Truebill Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2020

Overall, I love the app and will continue to use and recommend it. It works well to help me categorize my personal and business expenses.

Pros

I love that I can see all of my financial accounts in one place. Truebill has taken the guesswork out of calculating my net worth. I get immediate notifications when money enters or leaves my accounts. Truebill was easy to set up. Once downloaded the application was simple to add my account information. It was really great being able to access my accounts in real time. Truebill offers budgeting helps and education. You will be able to categorize income and expenses which allows you to itemize business expenses and keep track. Users are also able to take payday loans that are repaid on your next payday. They don't charge interest, but requests a tip. Customer service is great. I had an issue with a payday loan (interest-free, by the way). I contacted customer service. They immediately responded and resolved the issue.

Cons

The biggest problem I have with the application is that I need to reset account access regularly. It is very annoying when I sync my accounts and the balance does not update because the account has ceased to be connected through no action of mine.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)