--- title: "WebCheckout Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WebCheckout Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/123351/WebCheckout/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # WebCheckout Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WebCheckout ## What is WebCheckout? WebCheckout is a browser-based equipment lending and room scheduling platform used primarily in higher education, film schools & production studios. We bring decades of experience with a flexible and comprehensive asset management solution to help inventory stewards just like you organize their efforts. Found in over 250+ centers across 7+ countries: WebCheckout is the defacto leader in equipment lending and asset management. ## What is WebCheckout used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $400 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebCheckout?[Manage this product listing](https://www.g2.com/products/webcheckout/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebCheckout 4.4 (55) VS. [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting Price $400 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (55) Ease Of Use 4.8 (1,538) Value For Money 4.1 (47) Value For Money 4.7 (1,169) Customer Service 4.7 (53) Customer Service 4.9 (1,158) ## WebCheckout alternatives [4.6 (1,370)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (236)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/) Starting price $1950.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/123351/WebCheckout/alternatives/) ## FAQs about WebCheckout Overview ### What problems does WebCheckout solve? WebCheckout solves equipment-tracking and reservation problems by centralizing inventory, checkouts, returns, overdue items, fines, maintenance details, and usage history. Universities, AV checkout centers, libraries, facilities teams, and equipment managers use it to prepare reservations, prevent scheduling conflicts, locate assets, document accountability, and report on demand for gear, rooms, and services. Answer based on 23 reviews Overview ### Which roles and teams benefit most from WebCheckout? WebCheckout is most used by media services, audiovisual, and technical operations teams managing equipment loans, inventory, and studio resources. Media specialists and stockroom managers track checkouts and returns, while production managers coordinate gear availability. Facilities, learning technology, and academic support teams use it to organize shared equipment for classes, events, and production work. Answer based on 55 reviews Overview ### What company size and specific industries is WebCheckout built for? WebCheckout is designed for higher education organizations and related institutions such as production studios, film schools, teaching schools, and multi-campus operations. It suits organizations that manage shared equipment, scheduled use, or multiple locations, especially in academic and media production settings. Features and Usability ### What are the key features of WebCheckout? WebCheckout includes core audit trail and reminders features, plus inventory management for equipment, rooms, and other resources. Its checkout and reservation tools support patron self-service through the Patron Portal, while barcode scanning, automated notifications, permission rules, and reporting help organizations track assets, overdue items, usage, and checkout history. Answer based on 35 reviews Pricing ### How much does it cost and what fees or limitations are included? WebCheckout starts at $400 per month per user for the Wecheckout Lite plan, designed for smaller operations with inventories of 100 resources or less. Wecheckout Pro has no listed price and requires contacting sales. A free trial is available, and reviewers sometimes described the software as pricey or said its pricing structure was an issue. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does WebCheckout integrate with? WebCheckout integrates with Google Calendar and Microsoft Outlook for calendar and scheduling connectivity. These integrations support coordination between WebCheckout workflows and commonly used calendar platforms, helping organizations align equipment reservations, availability, and scheduling information with existing Google and Microsoft productivity environments. Answer based on 12 reviews Getting Started and Support ### How easy is it to onboard and train a team on WebCheckout? WebCheckout is straightforward for student workers and technicians handling routine checkouts, with many users learning core tasks quickly. In-person training, live online sessions, webinars, documentation, and videos support adoption. Administrators need more time for policies, customization, and complex workflows; reviewers report that busy screens and missed confirmation steps can require ongoing practice and guidance. Answer based on 11 reviews Getting Started and Support ### What customer support options does WebCheckout offer, and how do users rate the experience? WebCheckout offers email/help desk, FAQ/forum, knowledge base, and phone support. Users commonly describe support as quick, responsive, helpful, and willing to address feedback, with searchable documentation and training aiding adoption. Some users report limited live-support hours, response delays during outages, and recurring technical issues despite responsive assistance. Answer based on 35 reviews Ease of use ### How easy is WebCheckout to use? WebCheckout offers an intuitive browser-based experience for routine equipment loans, reservations, inventory updates, and reporting. Library staff and checkout-center teams often find the patron-facing tools easy to learn, while administrators may need training for permissions, resource configuration, bulk uploads, and advanced workflows. Less frequent users can also need reminders. Answer based on 25 reviews ## Features AI summary Based on 2,375 CMMS reviews Capterra reviewers point to these as the top priorities when choosing IT Asset Management software: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) WebCheckout supports all three features buyers rate most highly: **Inventory Management**, **Asset Tracking**, and **Incident Management**. Together, these capabilities help businesses maintain accurate asset records, monitor equipment throughout its lifecycle, and address issues quickly, allowing teams to improve control, reduce losses, and keep IT operations running efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle WebCheckout 54 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Curriculum Management: Map out the subjects that comprise courses of study - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Higher Education: Software designed for higher education organizations - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - SKU/UPC Codes: Internal and external product tracking codes - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.2 (53) 4.2 Based on 53 reviews ## Pricing Value for money 4.1 (47) Free Trial [View pricing plan details](https://www.capterra.com/p/123351/WebCheckout/pricing/) Wecheckout Lite $400.00 Per User,Per Month It includes: - Activity Dashboards - Complete Inventory - Email Confirmation and Reminders - Equipment Grouping - Fine-Tuned Control - Usage Reports Wecheckout Pro Contact Vendor for Pricing It includes: - Activity Dashboards - Complete Inventory - Email Confirmation and Reminders - Equipment Grouping - Fine-Tuned Control - Mobile Friendly - Pick Lists - Repair and Maintenance - RFID Support - SSO Integration - Usage Reports - Well-Documented API Value for money 4.1 (47) 4.1 Based on 47 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (53) 4.7 Based on 53 reviews ## User reviews Overall rating 4.4 Based on 55 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(23) 3(3) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Mark F. Adjunct Professor Used the software for: 3-5 years ### "Gets the job done" 5.0 March 31, 2020 It is very positive. We checkout hundreds of pieces of equipment daily and it accounts for all of our students, faculty and staff with varying processes. Pros It is simplistic, not overly complex while still done. We have some fair sophisticated workflows and it accommodates them. Cons Having several storefronts, I wish we could better move equipment we checkout from one to another, quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Media Tech Used the software for: 3-5 years ### "WebCheckout from a daily user" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2020 Overall our experience with WebCheckout has been a positive one. As mentioned, the automated logs that are created throughout each allocation have proved to be a vital way of tracking equipment, as well as illustrating proof in various instances with our students. Pros I find WebCheckout to be an invaluable asset to our facilities for many reasons. Some of the most valuable uses for us are traceability of our equipment, automated communication between our Checkout Center and students, the information that is provided in regards to communication history, late fees, renter history, equipment information, inventory, usage logs, etc. This system has dramatically sped up our workflow, saved money on loses and late equipment, as well as provided us a very consistent workflow throughout our daily processes. Cons I feel there are usability aspects that are missing. Some of the processes that take place are achieved in more of a roundabout way, requiring 5 to 8 clicks instead of 2-3, which at high traffic times slows down the checkout process and overall customer service. I do feel that WebCheckout is extremely good at listening to their clients however and as a result updates are steadily happening. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer AV Tech. Dir. Used the software for: 3-5 years ### "The team is great. The product deserves a UI/UX overhaul." 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 April 15, 2020 WCO is the tool I use to manage circulation in an equipment reservation center. I find WCO team members very responsive and helpful but the product routinely frustrating. Pros I like the fact that Patron Portal exists, although its interface deserves to be studied and elaborated. Cons There are SO many things in the interface that are clunky and difficult to teach students how to navigate. We need more places to make notes on a reservation. Managing policy is super confusing. I would like the ability to generate custom reports. I have to MacGyver origin in a way that could stop working at any time in order to set different circulation limits on different patron classes, rather than setting it at the group level, which would be very simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Associate Director of Media Services Used the software for: 3-5 years ### "WebCheckout Helps Us Run A Better Checkout Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2020 Overall, I've had a great experience with WebCheckout. WebCheckout has really responsive and great customer support. Our back end team has always been able to relatively quickly setup integrations and make upgrades. Pros We are able to keep good inventory of almost 10,000 items, kits and even spaces. With integrations we have all of our patrons there and can quickly checkout equipment to them. The software also allows us to get good data about our most used items, what departments are using them and more. I know how difficult it is to keep track of things in just a spreadsheet or a calendar and am grateful for the many features of WebCheckout. Cons We have many student workers using this software, so having it be simple is important. For the most part students can quickly learn how to do a checkout and get going, but there are some hiccups that take a lot of communication from management. One example is when creating a checkout you have to hit commit and then the page changes and you need to confirm - it isn't confirmed until the green banner shows, but the confusing part is how the page changes and you need to sometimes scroll to see the confirm button, but there also aren't usually any warning signs that you didn't confirm. This is partly a training issue, but ultimately there could be something in the design that helps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Equipment Services Associate Used the software for: 3-5 years ### "Great product for higher education equipment loaning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2020 I used WCO for nearly 10 years. The company was very responsive to their clients' inputs and regularly updated the software to reflect those requested tweaks. The program was great to work with but offered a lot of details that weren't necessary for us. And it was a little pricey and we needed to consolidate expenses. Two other departments were using another software and we transferred to that system. For 10 years, the WCO never crashed and we never lost any data. WebCheckOut worked very well for us! Pros WCO is easy to use and intuitive. It has a lot of features to keep track of loans, reservations and details of your equipment and locations. There are multiple offerings to customize what you need, including invoices, emailing, SSO, ticket (repair) tracking and even a personnel scheduling feature. Running reports are very customizable and easy to do and cover a range of information (turn downs, overdue, usage, etc...). Adding and updating equipment was fairly easy to do. Cons We don't use the system anymore but we had several add on modules that we paid for. I don't remember exactly what was an added module and what features came with the basic software but we bought several modules over the years that made the system a bit pricey. I downloaded my patrons list manually because it was more money to have it work automatically with our system. Not a big deal since we only have about 3k clients but it was an added step. For us, there were a lot of extra fields that could not be removed. A more customizable view would have been nice. Any new software releases that came out were difficult for me to implement due to our firewall and having to work out access for the WCO support team (but I own most of that issue). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Campus AV Technology Coordinator Used the software for: 3-5 years ### "Art and Design School Experience with WCO" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2020 This software has become essential to our checkout centers that manage large quantities of equipment. It is hard to imagine operations without it. We are bringing on more centers with unique needs and the software is proving to be agile and flexible enough to accommodate the needs. Pros Very detailed tracking of our extensive inventory of equipment. Powerful import and export features. Integration with our Active Directory and student/faculty status. Modular nature of add ons allowing us to select/pay for the enhanced features we really need. Great technical support, very personal and quick response. Updates and feature updates are in direct response to user feedback. Cons The GUI has some issues, it has been improved over the years and there has been more of a focus on it recently. We still wish some alerts were more obvious to our students workers. Reporting is somewhat limited, all data can be exported to manipulate elsewhere but more robust in Ap reports would be nice. It is very powerful and this leads to very busy screens-this can be intimidating to new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Sr. Learning and Events Technology Specialist Used the software for: 3-5 years ### "The "Cadillac" of Checkout Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2020 Webcheckout allows me to keep track of the investment that our college has made in providing quality technology to Faculty, Staff, and Students for the purpose of fulfilling their class assignments, pursuing their interests, and preventing them from having to invest in expensive equipment. I can collect accurate and quick statistics --- it makes me job easier. Pros This software is super well thought-out. It covers all the basics of what you would want checkout software to do... but they are constantly seeking out and listening to customer's for recommendations on new featuers. Cons I wish that more of the important features were included in the base software. We've ended up buying a lot of modules -- some which should definitely be an extra add-on and others that I think should have been standard with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager of Technical Services Used the software for: 3-5 years ### "A great tool for anyone who needs to manage asset checkouts, room reservations, and inventory" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2020 My experience with the solution has been very positive. I would gladly recommend it to anyone with similar needs and be confident they are getting a solid, professional product with strong customer service. Pros Once you get past the initial learning curve, the software is very fast and easy to use. It offers a simple, intuitive web browser based interface for clients to reserve equipment and monitor the status of their checkouts. On the admin side there are powerful tools for authorizing which clients can see and access what items or rooms. Their customer support is fantastic and they really listen to and implement feature suggestions. Cons On the admin side, it does have a significant learning curve as there are many ways to customize it. However, their support is always ready to help. You will want to give yourself a few months to get up to speed on it and consider getting some training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager, Technical Services Used the software for: 3-5 years ### "Despite challenges and weak support, we have not found a better product (yet)." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 8, 2020 Despite crashes and support that could use drastic improvement, we have not been able to find a better product for our needs - and we have definitely looked. Pros Very modular, easily adaptable. Granular control of resources and patrons. Easy to use. Patron Portal is getting better with each release. Cons Support has long been an issue. Live support only available 9-5 central time. It take an average of 30-45 minutes to get a response from support, that amount of downtime is not acceptable if the system crashes, which it does too often for our liking. I personally prefer they way the "Groups" worked prior to version 7. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Vice Dean Used the software for: 3-5 years ### "Webcheckout Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2020 Results have been excellent. It has made the operation function smoothly. Pros This software has facilitated inventory maintenance of multiple pieces of audio and video equipment which is checked out in a library fashion to students at the university. I allows them to reserve in advance which facilitates the checkout as their needs can be prepared in advance with a check list of the order. Other units on the campus are also using the software for similar needs. The Software is adaptable to a number of functions. Cons We have not had any problems with the software, customer support has been excellent and we have been able to use for a variety of functions across the campus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/123351/WebCheckout/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.