--- title: "SurveyMonkey Apply Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SurveyMonkey Apply Software - reviews, pricing plans, popular comparisons to other Scholarship Management products and more." source_url: "https://www.capterra.com/p/123374/SurveyMonkey-Apply/" page_type: "product" language: "en" --- # SurveyMonkey Apply Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SurveyMonkey Apply ## What is SurveyMonkey Apply? Drive towards your mission faster by streamlining your application and review process with SurveyMonkey Apply (formerly known as FluidReview). Seamlessly collect and review applications and select your best candidates while Apply takes the hassle out of process management. Special non-profit pricing is available. ## What is SurveyMonkey Apply used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Recognitions Shortlist Overall rating Based on 322 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Business Process Management / 2025 - Grant Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.5 +− Features4.4 Value for Money4.3 Ease of Use4.4 Customer Service4.6 Rating Breakdown 4.5 Features4.4 Value for Money4.3 Ease of Use4.4 Customer Service4.6 ## SurveyMonkey Apply Reviewers Verdict Updated August 2026 AI summary - SurveyMonkey Apply suits nonprofits, academic programs, and grant administrators managing high-volume or multi-stage applications. - Users appreciate its customizable workflows and ease of use, which help teams adapt processes to fit specific program needs. - It brings day-to-day value by reducing manual effort, keeping application cycles organized, and making it easier to track progress. - Buyers should weigh a few practical considerations: some users mention limited data exporting, reporting flexibility, integration options, and mixed experiences with support. - It fits organizations seeking efficient application management more than those needing deep analytics or extensive integrations. ## SurveyMonkey Apply alternatives Highest Rated [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,470)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/123374/SurveyMonkey-Apply/alternatives/) ## FAQs about SurveyMonkey Apply Overview ### What problems does SurveyMonkey Apply solve? SurveyMonkey Apply solves manual, paper-heavy application and review workflows by centralizing forms, supporting documents, reviewer scoring, status tracking, reminders, and reporting in one system. Scholarship, grant, admissions, HR, and nonprofit teams benefit most, especially when managing high-volume programs, complex eligibility rules, distributed reviewers, and applicant communication across multiple stages. Answer based on 190 reviews Overview ### Which roles and teams benefit most from SurveyMonkey Apply? SurveyMonkey Apply is most used by executive directors, program managers, grants teams, and administrators who run application-based programs. Admissions leaders use it to manage applicant review and decisions, while executives and owners rely on reporting, workflow oversight, and centralized data to streamline selection, funding, and program administration. Answer based on 293 reviews Overview ### What company size and industries is SurveyMonkey Apply built for? SurveyMonkey Apply serves small organizations first, with 68% of reviewers from small businesses, and it is most used in Non-Profit Organization Management at 19%. It is built for grant-making foundations, academic institutions, government agencies, and corporations, with additional use in Education Management at 15% and Insurance at 7%. Answer based on 322 reviews Features and Usability ### What are the key features of SurveyMonkey Apply? SurveyMonkey Apply includes core application management features like customizable forms, applicant portals, reviewer management, scoring, and reporting. Differentiator features include configurable workflows, rules-based automation, role-based permissions, and Salesforce integration via API. Reviewers also frequently highlight survey creation, question branching, and a user-friendly interface for applicants and administrators. Answer based on 100 reviews Integrations ### Which third-party tools and platforms does SurveyMonkey Apply integrate with? SurveyMonkey Apply integrates with 3 payment platforms: PayPal, Stripe, and Authorize.net. These integrations support online payment processing and collection within application and review workflows, giving organizations standard options for handling transactions through connected third-party services. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on SurveyMonkey Apply? SurveyMonkey Apply offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Reviewers say applicants, reviewers, and occasional team members usually learn it quickly, while administrators need more time for setup, terminology, and advanced configuration. Support specialists are often described as helpful, though some training videos feel too long. Answer based on 31 reviews Getting Started and Support ### What customer support options does SurveyMonkey Apply offer, and how do users rate the experience? SurveyMonkey Apply offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during onboarding and troubleshooting, with clear follow-up and training. Some report slower resolution for complex issues, uneven continuity between representatives, and documentation that can feel limited for advanced setups. Answer based on 100 reviews Ease of use ### Is SurveyMonkey Apply easy to use? SurveyMonkey Apply works well for straightforward application and review workflows, with many teams finding setup and daily use manageable. Scholarship programs, award managers, and small staff teams often like the guided process and organization, though some administrators find the interface less intuitive and need training for complex configurations. Answer based on 90 reviews ## Who uses SurveyMonkey Apply? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 129 Scholarship Management reviews Not all scholarship management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Customizable Questions** (**75%** of reviewers rated this feature as critical) - **Applicant Portal** (**71%**) - **Data Import/Export** (**61%**) SurveyMonkey Apply includes **Customizable Questions** and **Applicant Portal**, giving organizations more control over application workflows and a dedicated space for applicants to submit materials and track progress. However, it does not offer **Data Import/Export**. Instead, it provides other highly valued capabilities, including **Customizable Fields** (**67%**), **Customizable Forms** (**64%**), and **Applicant Tracking** (**51%**), helping businesses collect the right information, tailor application experiences, and monitor applicants more efficiently. Customizable Questions 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Applicant Portal 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Gateway through which end users can update personal information, track their applications, and more Customizable Fields 3.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Forms 4.4 (32) 53.13% of 32 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Applicant Tracking 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Task Management 4.7 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression SurveyMonkey Apply 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Portal: Gateway through which end users can update personal information, track their applications, and more - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Review: Review and analyze existing information across documents - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Financial Reporting: Generate reports to assess the financial performance of an organization - For Nonprofits: Software specialized for non-profit organizations - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Grant Application Management: Track and manage the status of grant applications - Grant Award Tracking: Track grant submission requirements, deadlines, and financial documentation for awarded grants - Grant Discovery: Automatically search funding sources and alert uses when grant opportunities arise - Grant Management: Monitor application statuses, proposals and award funds - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Interview Management: Create and track interviews with a reminder system - Member Database: Add, store and access information pertaining to members - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Payment Tracking: Track sent and received payments, invoices, and bills. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reviewer Management: Ability that helps reviewers analyze applications, add comments/notes, and more - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - White Label: Ability that lets users rebrand the software to make it look like their own - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (237) 4.4 Based on 237 reviews ## Pricing Value for money 4.3 (172) [View pricing plan details](https://www.capterra.com/p/123374/SurveyMonkey-Apply/pricing/) Pro Custom Quote Available It includes: - Up to 1000 Applicants - Up to 1 program - Unlimited reviews - Unlimited admins - Applicant portal - Eligibility criteria - Smart forms - File uploads Enterprise Custom Quote Available It includes: - Up to 5000 Applicants - Up to 10 programs - Recommendation requests - Charity verification - Accept payments - In Form calculations - Collaborative applications - Program profile pages Enterprise Plus Custom Quote Available It includes: - Unlimited Applicants - Branding control - Configurable workflows - Workflow automations - Multiple languages - Custom domain - Program dashboards - Application sorting and labelling Value for money 4.3 (172) 4.3 Based on 172 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (254) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (254) 4.6 Based on 254 reviews ## User reviews Overall rating 4.5 Based on 322 reviews Filter by rating 5(207) 4(93) 3(16) 2(4) 1(2) Mentioned topic Sorted by most recent JG J G. Teacher E-Learning ### "Secure and User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 18, 2026 The overall experience was very positive with SurveyMonkey Apply. The data being secure was the most important aspect to me, so I like how secure the website is for a very low price. I also like the option of permanently deleting data when we are finished with it. Pros The security of data is high, so I don't worry about my data being leaked. I also appreciated the pricing plans. Cons There's not much I don't like! It's very user-friendly. The biggest con might be on the applicant side because they Survey Monkey title doesn't sound very professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lance L. Dispatch Service Coordinator Internet ### "Employees love being able to give honest feedback." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2026 Super effective and easy to use across multiple departments as needed. Easy to create send out and complete. Pros Keeping everyone anonymous. We were able to get very effective and direct feedback by ensuring everyone was able to not be identified. Cons Nothing the whole idea is perfect to allow honest and truthful feedback! Super effective way to get answers needed on company growth! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Blake A. IT Technician Retail ### "Handles our 400-person townhalls without missing a beat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 For an organization our size, having a reliable survey tool that just works has made a real difference in how we collect feedback from staff across our locations. Whether it's a quick pulse check or a full townhall with the whole company, it handles it without any headaches. We've recommended it to a few other nonprofits in our area and will keep doing so. Pros We started using SurveyMonkey for internal feedback, and it's honestly held up better than expected. We run company wide townhalls with around 400 employees, and it handles the response volume without breaking a sweat. Building the surveys is straightforward enough that you don't need to hand it off to someone technical every time you need to make a change. The reporting side is clean too, being able to visualize results in real time during large meetings has been really useful for us. Cons Some of the more advanced features, like custom branding and in-depth logic branching are locked behind the higher tier plans, which stings a little if you're trying to keep costs down. It would also be nice to have a few more question types available on the base plan. Sometimes you hit a wall right when you're trying to do something slightly more specific. Not dealbreakers by any means, but worth knowing going in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Managing Partner Management Consulting ### "Reliable Platform for Data Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 13, 2026 I would recommend SurveyMonkey Apply to anyone who is looking for a reliable and secure platform for data management. Pros As a researcher it is important to reliable and safe place to gather, store and manage data. SurveyMonkey Apply is an ideal platform for data management. Cons SurveyMonkey Apply is applicable and ideal for data storage and management, making this the appropriate software for anyone needing to collect and store data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Basic options great. Doesn’t offer all the bells and whistles." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 March 19, 2026 So-so. I would have liked to use more of the options that are hidden behind the paywall. Also, no branched skip-logic options, even behind the paywall. Pros East to set up basic surveys to generate data points in my industry. End users found it simple to participate as well. Cons If you’re new to using the product, you can try it out for free BUT the free version limits you to viewing only 10 responses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Angel C. QC Import and Export ### "Good for company in small size." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 17, 2026 Fair to try on your experience but not ideal on deeper insights such as benchmarks, market trends, segmentation. Pros Survey Monkey provides us develop of survey fit into company events, employee engagement questionaries, training feedback and customer satisfaction. Surveys template can be created quickly with minimal learning and training suitable for non-technical users from HR, Account or Sales. Cons Higher cost by paid plan when deal with more advance and serious projects. This is a limited and not ideal for fully automated recurring surveys. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lawrence D. Manager Arts and Crafts ### "SurveyMonkey Poor platform " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 7, 2026 I will say it's a 0/10 for me on a rating level, I have sincerely not found anything reasonable on this platform and it's sincerely annoying Pros I sincerely do not have anything good I like about this software, the customer support team is very poor when it comes to answering i have not found any value for my money, all the questions and response are always not align. All the donor and donation management team are so weak that I don't even understand how they operate the security of the platform is extremely uncalled for the data Management os so poor also.. they have zero on User and membership management extremely zero on that Cons Everything about this software is frustrating from the kind of survey they upload and the way they disqualify users unnecessarily without even following their own rules and anything Switched from [Intelihub](https://www.capterra.com/p/10032494/Intelihub/) I thought this software will be better, all to find out that this is worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG ALEXANDER G. Head Photographer Photography ### "SurveyMonkey captures all the data" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 23, 2025 Pros The thing that I liked most about SurveyMonkey is that it was easy to set up and use but also easy to share the survey Cons There really wasn’t anything that I didn’t like about SurveyMonkey except for the fact sometimes the software was glitchy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Aquatics Director Non-Profit Organization Management ### "Love SurveyMonkey!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 15, 2025 Pros SurveyMonkey is a quick and easy way to get quick answers without having to click so many different tabs like other survey type programs. I love how simple it is and I can even explain how to use over the phone to my mom! Cons I would say it can be a bit costly for what you might need, but it is still a great platform for everyday needs or work! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joanne M. Management Pharmaceuticals ### "Survey Monkey… My pick for Surveys " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2025 It was quick and easy. Very efficient taking a survey as opposed to sending emails or maing phone calls to multiple contacts. Pros The amount of people I could reach when I executed a survey. When you need numbers from people it is really easy to jump on Survey Monkey and execute a survey. Cons I didn’t really find anything that I didn’t like with Survey Monkey. Making sure you are asking the right questions is important. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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